This document summarizes a presentation about optimizing dynamic marketing campaigns. The presentation covered dynamic remarketing, how it works using cookies and product data to retarget users, common issues, and how to ensure correct campaign setup. It also included a case study of a company that saw improved performance working with Vertical Nerve on product listing ads and dynamic remarketing campaigns.
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Dynamic remarketing webinar deck final 6.10.14
1. How To Optimize
Dynamic Marketing Campaigns
verticalnerve.com | 800.330.9450
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2. Today’s Presenters
Brian Winter
Account Strategist
Google, Inc.
Dice Nakamura
VP, Business Development & Ecommerce Strategist
Vertical Nerve, Inc.
Dana Rouleau
Business Development Mgr.
Google, Inc.
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Analytics Consulting
Search Marketing
Conversion Optimization
a few of our
CLIENTS
4. Agenda
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• Previous Google Shopping Series Webinars
• Dynamic Remarketing 101: How it Works
• How to Ensure Correct Campaign Setup
• Birddog Distributing Case Study
6. The PLA Success Plan Part I
Primary reasons on building product specific PLAs through Shopping Campaigns
• Bid intelligently based on margin & price point
• Negative keyword strategies applied to specific products
• Ability to build promotional text on various price points & subset of categories
The ROI
attributed to
PLA campaigns
should become the
highest performing
strategy in a marketer’s portfolio.
Utilizing promotional text in
PLAs for the holidays
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7. The PLA Success Plan Part II
Google Shopping Product Data
Attributes in the feed
Are your product titles optimized?
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8. Optimize Your Data Quality
The better your data quality, the better you can match
your products to shopper’s search queries.
Update your
feed daily
Submit high
quality
images
Submit all
required
attributes
Mind your
descriptions
and titles
Adhere to
our editorial
guidelines
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9. Update your
feed daily
Submit high
quality
images
Submit all
required
attributes
Mind your
descriptions
and titles
Adhere to
our editorial
guidelines
Google confidential l do not distribute
Optimize Your Data Quality
10. z
Update your
feed daily
Submit all
required
attributes
Mind your
descriptions
and titles
Adhere to
our editorial
guidelines
Minimum: 250 x 250 pixels
Recommended: 800 x 800 pixels
Accepted formats: GIF, JPG, PNG, BMP & TIF
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Optimize Your Data Quality
Submit high
quality
images
11. z
Update your
feed daily
Submit all
required
attributes
Mind your
descriptions
and titles
Adhere to
our editorial
guidelines
Google improved support for merchant-defined multi packs
Google now recommends high-resolution display (800 pixels)
Google introduced ‘identifier exists’ attribute
Google recommends relevant attributes (i.e. color) in description field
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Optimize Your Data Quality
Submit high
quality
images
12. z
Update your
feed daily
Submit all
required
attributes
Mind your
descriptions
and titles
Adhere to
our editorial
guidelines
70 character limit for titles and 140 character limit for descriptions
Include important information at the beginning
Mirror product information on the website
Don’t waste characters with the brand name
Google confidential l do not distribute
Optimize Your Data Quality
Submit high
quality
images
13. z
Update your
feed daily
Submit all
required
attributes
Mind your
descriptions
and titles
Adhere to
our editorial
guidelines
No promo text such as “Free Shipping” in descriptions
Do not use BLOCK CAPITAL LETTERS
Do not include a description of your store
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Optimize Your Data Quality
Submit high
quality
images
15. What is Dynamic Remarketing?
Clean product data & product specific strategies are still extremely important!
…and how does it apply to our Google Shopping Series?
Key systems that have to interact with one another:
• Client website
• Google New Remarketing Tag on the client website
• Client’s remarketing lists
• Client’s dynamic remarketing campaign in AdWords
• Client’s Merchant Center
Dynamic remarketing campaigns use cookie-level data collected from client websites
to remarket specific products back to users when they browse sites on the GDN.
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16. Make It Dynamic
Display a dynamic creative plugged
to your Merchant Center inventory.
Target people who visited
your website but didn’t convert.
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18. How Dynamic Remarketing Works Part II
1
Now, this same anonymous user goes
to a publisher page on the GDN
2
They’re on a remarketing list that is
linked to the client’s dynamic
remarketing campaign in AdWords
3
Using the product IDs that are in the user’s
cookie, AdWords connects to the
Merchant Center and pulls the matching
product images and data for this user.
4
A dynamic remarketing ad that
contains the specific products the
user had been viewing gets
displayed to the user.
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19. Common Problems
Client Website / Smart Pixel
• Client updated their site & accidentally removed the pixel on key pages or completely
• Pixel does not contain the correct data
Remarketing Lists
• Remarketing lists have no users
• Remarketing list size is declining
AdWords Account
• Dynamic remarketing campaign isn’t connected to the merchant center
• Conflicting campaign settings are used
Merchant Center Account
• The data feed expired in the Merchant Center and needs to be re-updated
• Product ads aren’t approved
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21. Some Basic Things Have to Happen
The pixel must be on the client site
The Merchant Center must have approved product ads
Prodids must match between the pixel and the Merchant Center
AdWords must be linked to the Merchant Center
Remarketing lists must have users
Bids and budgets must be high enough
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22. Quick “Sense Checks”
Impressions stop serving
Campaign volume changes drastically & suddenly
Campaign performance changes drastically & suddenly
Campaign impressions change drastically & suddenly
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If the campaign was running fine before, the setup is probably fine, unless…
23. How to Check Pixel Setup
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Use the Google Tag Assistant! (available for Chrome here)
Check if the Smart Pixel (aka “Remarketing Tag (new)”)
is working on the home page, product pages and cart page.
24. How to Check Product Ads
Approval in the Merchant Center
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Look under Product Ads. If most product ads are active,
they’re ready to run a Dynamic Remarketing campaign!
You can check this in the Dashboard in the Merchant Center.
25. How to Check Prodid Match between
the Pixel & the Merchant Center
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Look under the Tag Validation Summary. If more than 80% of Product IDs match,
they’re fine. If less than 80% match, review the Prodid matching.
If less than 50% match, there is a bigger issue.
You can check this in the tag validation tool (link here)
26. How to Check AdWords Linkage
to the Merchant Center
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Then, when you are creating your first
dynamic remarketing campaign, you
should see your Merchant Center linked. If
not, you will be prompted to link them here.
First, use the Customer Information
section of the tag validation tool to
make sure they’re whitelisted. If
there is an ID used for serving GPA
ads next to Merchant Center ID,
then they’re whitelisted.
27. The Bottom Line
Pixel is up
Product ads are approved
Prodids match
AdWords & the Merchant Center are linked
Check remarketing list size
Bids and budget are high enough
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If you complete these 6 checks…
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2
3
4
5
6
…and everything checks out, then the campaign setup is probably fine!
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LED Lights
Over 900 Products
Before Vertical
Nerve –
Dec. 2012
Before Vertical
Nerve –
Jan. 2013
With Vertical
Nerve –
Dec. 2013
With Vertical
Nerve –
Jan. 2014
Cost $607.88 $1,219.71 $1,339.55 $1,489.40
Revenue $367.62 $296.66 $1,726.75 $1,471.25
Impressions 263,997 688,375 483,124 665,966
Clicks 784 1,646 1,604 1840
Conversions 21 41 59 91
Client: Birddog Distributing, Inc.
Case Study Term: December 2013 – January 2014
“Working with Vertical Nerve has been a very positive experience for our company. We were seeing
significant drops in all of our paid search campaigns. I attended a webinar that they hosted on PLAs
and felt like they would be able to help us out with the problems that we were facing. After launching
our PLA and Dynamic Remarketing campaigns with them we saw improvement in the first month, not
just over the previous month, but also over the same time period last year.”
– Alisha Gaughan, Director of Marketing
30. Q&A
Contact Vertical Nerve
for a free shopping cart analysis & white paper:
Strategies for Successful Dynamic Remarketing
Dice Nakamura | Vertical Nerve
dicen@verticalnerve.com
214-206-3470