We all know from looking at our own technology that computers, tablets and phones are three screens that are constantly in and out of consumers’ hands. So how do you build the best experience without building it three different times, in three different voices, using three different databases? In this session, Draftfcb's Chris Miller will discuss rethinking the Web and experience design on the three screen, as well as how to think mobile first and scale up -- not down. In addition, he'll provide real-world examples of best and worst responsive design.
Presenter: Chris Miller, chief digital officer, Draftfcb Chicago @scubachris
4. IT STARTED BECAUSE THIS
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5. BECAME THIS…
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6. THE IMPORTANT
THREE THINGS
3. OS
2. Resolution
1. Devices
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7. BUT THE LONGER
TERM ISSUE IS…
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8. THE SOLUTION
Create a responsive website.
Keep in mind, responsive web design will not make the site perfect in
every device but it will scale elegantly across multiple devices to allow
for the best customer experience, however your customer chooses to
view your content.
http://www.craftedbydavid.com/
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13. NOW ASK YOURSELF
Is it a better way of working?
Can it mean better:
- Creative
- UX
- Development
Building for today while planning for tomorow
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14. STILL NOT
CONVINCED?
1. Look at your site analytics
2. How often do you need to update your content
3. Review your taxonomy
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15. GETTING STARTED
Mobile First
Sites should be built considering the mobile version first since it is the smallest screen size and
the content displayed needs to be structured to show the most important information first. Also
the growth of mobile indicates those devices will be the more frequent ones to access the
content.
Content Audit
For current site that are transitioning to responsive, a content audit will allow the team to
understand what content is available on site and make determination as to what is most
valuable and where the gaps are.
Taxonomy
A taxonomy audit should be included in your content audit as it is your future planning. It allows
you to create a tagging and data hierarchy and better future proof your data to display on any
type of device.
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16. GETTING STARTED
Research
Review the current site analytics to get a clear understanding of how site visitors
are currently accessing the site. This will give the team a better understanding for
the breakpoints within the responsive design. If the site is a new site with no
previous history, reviewing the analytics of competitors will also give an indication of
how the site should be created.
If the brand has a call center or receives customer feedback on the site, it is also
beneficial to review the commentary to understand the current customer pain points
to help make design decisions.
Finally, in tandem with analytic research, the UX team can also provide a Heuristic
Analysis of the site which will help structure the new designs and content.
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17. NOW YOU’RE PSYCHED
The lighting round for:
1. UX
2. Creative
3. Development
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18. WIREFRAMES WIREFRAMES
ARE THE UGLIEST
WEBSITES YOU HAVE EVER
SEEN AND ARE ALSO
BLUEPRINTS OUTLINING:
Content
relative priority of that content
(hierarchy)
interactive
features & functionality
how it works
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19. “You can use an eraser on the
drafting table or a sledgehammer
on the construction site”
-Frank Lloyd Wright
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22. New
Responsive Progressive
Screen, Same
Forces Focus Enhancement!
Content
VALSPAR
< LINKED PROMOTILE
LINKED PROMO TILE >
Explore Color
Browse Products
Paint Calculator
How-To Videos
Find a Retailer
FB T YT P
Full Site | About | Terms of Use | Privacy Policy | Contact
Copyright
24. USPS EVERYWHERE
LOCATOR > 800 Pixels Wide
400 - 800 Pixels Wide
< 400px Wide
ON LANDING EVERYWHERE LOCATOR
USPS LOGO
USPS LOGO EVERYWHERE LOCATOR
Boise, Idaho NEAR ME
Boise, Idaho NEAR ME VIDEO CONTENT
Carrier 12:00 PM Carrier 12:00 PM Carrier 12:00 PM Carrier 12:00 PM
USPS LOGO EVERYWHERE LOCATOR
Boise, Idaho NEAR ME
I'M LOOKING FOR THE FOLLOWING SERVICES:
I'M LOOKING FOR THE FOLLOWING SERVICES:
AT THE FOLLOWING LOCATIONS:
I'M LOOKING FORTHE FOLLOWING SERVICES: AT THE FOLLOWING LOCATIONS:
Post Office Approved Postal Provider WHAT'STHE DIFFERENCE?
Post Office
PRIVACY POLICY | NO FEAR ACT EEO DATA | FOIA | COPYRIGHT 2012 USPS. ALL RIGHTS RESERVED. POSTAL INSPECTORS INSPECTOR GENERAL
THE EAGLE LOGO ISAMONG ONE OFTHE MANY TRADEMARKS OFTHE U.S. POSTAL SERVICE.
PRES
TRUS
ERVING THE
T
PROMOTING
INTEGRITY
Approved
Postal Provider
AT THE FOLLOWING LOCATIONS: WHAT'STHE DIFFERENCE?
Approved
Post Office
Postal Provider
WHAT'STHE DIFFERENCE? PRIVACY POLICY | NO FEAR ACT EEO DATA | FOIA POSTAL INSPECTORS
PRESERVING THETRUST
INSPECTOR GENERAL
PROMOTING INTEGRITY
COPYRIGHT 2012 USPS. ALL RIGHTS RESERVED.
POSTAL INSPECTORS INSPECTOR GENERAL THE EAGLE LOGO IS AMONG ONE OFTHE MANY TRADEMARKS OFTHE U.S. POSTAL SERVICE.
PRESERVING THETRUST PROMOTING INTEGRITY
PRIVACY POLICY | NO FEAR ACT EEO DATA | FOIA
COPYRIGHT 2012 USPS. ALL RIGHTS RESERVED.
THE EAGLE LOGO IS AMONG ONE OFTHE MANY TRADEMARKS
OFTHE U.S. POSTAL SERVICE.
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33. FRANKENCOMP!
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34. With ego bruised, the designer
tries to figure out how to make
elements that were never
designed to work together feel
like one cohesive piece.
35. It sets our clients up for disappointment when the finished
site doesn’t look like our beautiful Photoshop mockups
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36. These problems are compounded when your project is responsive.
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37. Allow designers to get back
to what we’re all here to do…
CREATE
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38. STYLE TILES
A design deliverable containing fonts, color and interface elements
that convey the visual language and feeling of the website.
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42. Style Tiles allow the designer to stop building pages
and empowers them to think about UI systems
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48. MYTH
It costs too much to engage a developer early in the process.
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49. TIME & MONEY
Spend a penny now. Save a dollar later.
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50. HAVE YOU
CONSIDERED?
Slow Connections
Browser Support
Touchscreens
Performance
Multimedia
Security
Retina
SEO
…
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51. THINK BEYOND HOW A WEBSITE
LOOKS
THINK ABOUT HOW IT
WORKS
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52. THINK MODULAR
“Stop Thinking in Pages.
Start Thinking in Systems.”
- Jeremy Keith
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60. “Responsive design
is not about mobile.
It’s not about the desktop.
It’s about the web.”
- Jeremy Keith
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61. WHAT’S NEXT?
Start thinking about your content
as an asset and developing API’s
to connect to different “devices”
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It’s like a curse word to some and to others it’s the holy grailPic of the holy grail
It’s like a curse word to some and to others it’s the holy grailPic of the devil
We wanted our websites, websites that we’d built since the late 1990’s for one format. Granted over time as screen resolutions increased we too increased our “standard” size from 800x600 to 1024x768 and so on. Designers had the photoshop templates to work against and developers knew the size they’d be getting to build against. And our friends the UX team also had a standard page/stage size they work against.
Almost overnight, well not really but certainly in the last 24 months there has been a proliferation of screen sizes, resolutions and more importantly and continued change in our behavior and the devices that we use on a more then daily basis.
Touch screen, mouse – RWD allows for flexibility & a better experience
Listen up agency folks
– most people are surprised at the high number of visits by mobile users (and it’s rising)If you ask what’s taxonomy then stay with me.
GCM.com – maintaining one site and MilkPep will pay DFCB for the upkeep which is currently going to VeltiGartner estimates that by 2013, mobile phones will overtake PCs as the most common web access device worldwide
As of February 2012, almost half (49.7%) of US mobile subscribers owned smartphones, according to Nielsen. And 44% of those users access the internet from their mobile device according to the Pew Research Center (Aug 2011).
Present flat printed mockups to the client
Spend a 1 week or 2 perfecting one layout and then quickly create the other 2 looks because it’s the way things are done
And you build it all in photoshop at 1024x768 which is considered the standard these days
With placeholder content to suggest hierarchy of content
Present flat printed mockups to the client
Client starts to mix and match elementsand styles from the 3 mocksIt’s human nature to combine options
you spend a month building out pixel perfect psd’s of all the template pagesHand them over to the dev team and find out that what you’ve envisioned isn’t possible
Enter Style tilesIt’s the perfect compliment to a wireframe deliverable Separates style from layout & contentIt gives the client design options without investing time in interface specific details
It lets us experiment with web type
Play with color
And design UI elements
And gives a clear vision for what the site will feel like when it’s complete without needing to build a finished mockup.
What are some ways this might cost more? Planning. Experimentation.How might this save money?
What are some ways this might cost more? Planning. Experimentation.How might this save money?
Widgets = Multi-State Objects. Great example: One Page Sites.