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Cardlytics © Copyright 2013 Proprietary and Confidential
Reaching the Buyers
You Really Want
An Overview of Card-Linked Marketing
1Digiday Retail Summit
Cardlytics © Copyright 2013 Proprietary and Confidential
Card-Linked Marketing: Definition
• New, Effective Digital Advertising Channel
• Connects Digital Advertising to In-Store Sales
• Based on Consumer Purchase Transactions
2
Cardlytics © Copyright 2013 Proprietary and Confidential
Card-Linked Marketing: Connecting Digital
Advertising to In-Store Sales
• Target on Past Purchase Behavior
• Presented to the Consumer as a Bank Rewards Program
• Chosen Offers Directly on Card
• Pay-For-Performance & Extensive Metrics
Cardlytics © Copyright 2013 Proprietary and Confidential
Card-Linked Marketing: How It Works
• Target on Past Purchase Behavior
• Presented to the Consumer as a Bank Rewards Program
• Chosen Offers Directly on Card
• Pay-For-Performance & Extensive Metrics
Cardlytics © Copyright 2013 Proprietary and Confidential
Growth in Electronic Payments =
More Spend Data
43% 56% 69%
57% 44% 31%
1999 2005 2010
In-Store Payment Type
Cash/Check
Electronic
Payment
Source: BAI & Hitachi Study of Consumer Payments
Cardlytics © Copyright 2013 Proprietary and Confidential
Purchase Data &
Analytics Can Tell
You What
Happens …
Everywhere Else
Where Do Customers Buy…
When They’re Not Buying From You?
A Single
Retailer
Knows What
Happens
…
Inside the
Store
Cardlytics © Copyright 2013 Proprietary and Confidential
Every Purchase Tells a Story.
7
In June 2013, 77% of consumers with gym
memberships ate at QSRs, averaging 8 trips each.
During Summer 2012, Whole Foods shoppers spent
15% more on gasoline than non-shoppers.
In 2012, consumers who shopped at any florist spent
30% more at Victoria’s Secret than non-shoppers.
Cardlytics © Copyright 2013 Proprietary and Confidential
Insight & Analytics: Now What?
?
Cardlytics © Copyright 2013 Proprietary and Confidential
Card-Linked Marketing: How It Works
• Target on Past Purchase Behavior
• Presented to the Consumer as a Bank Rewards Program
• Chosen Offers Directly on Card
• Pay-For-Performance & Extensive Metrics
Cardlytics © Copyright 2013 Proprietary and Confidential 10
Card-Linked Marketing:
How it Works/Demo
Mobile Banking Application
Cardlytics © Copyright 2013 Proprietary and Confidential 11
Card-Linked Marketing
Demo:
BankAmeriDeals
Cardlytics © Copyright 2013 Proprietary and Confidential 12
Card-Linked Marketing
Demo:
Customer Engagement
Cardlytics © Copyright 2013 Proprietary and Confidential 13
Card-Linked Marketing
Demo:
Bank Rewards
Cardlytics © Copyright 2013 Proprietary and Confidential
Card-Linked Marketing: Connecting Digital
Advertising to In-Store Sales
• Target on Past Purchase Behavior
• Presented to the Consumer as a Bank Rewards Program
• Chosen Offers Directly on Card
• Pay-For-Performance & Extensive Metrics
Cardlytics © Copyright 2013 Proprietary and Confidential
Case Study #1
Using Card-Linked Marketing to:
Acquire New Customers
Question:
Large home improvement/home goods retailer wanted to
attract new customers
Next Step
• Identify home improvement category “spenders”.
• Use Card-Linked Marketing to present a marketing
offer only to those consumers.
Cardlytics © Copyright 2013 Proprietary and Confidential
Designing a Card-Linked Marketing Campaign
Targeting to Attract New Customers:
• Consumers living near stores
• Consumers who had shopped in Home Improvement (any store)
in the past 6 months
Marketing Offer:
• 15% Cash Back on in-store purchase
• Offered though bank debit cards
Cardlytics © Copyright 2013 Proprietary and Confidential
Campaign Result: Lasting New Customer Acquisition
Month 1 Month 2 Month 1 Month 2 Month 3
0%
35%
45%
25% 20% 21%
100% 65% 55% 75% 80% 79%
Competitors
Retailers
Pre-Campaign
Campaign Post-Campaign
Retailer vs. Competitor Share Over Time
100% = all category spend
Source: CATS
Cardlytics © Copyright 2013 Proprietary and Confidential
Thank You
Kasey Byrne
Senior Vice President, Marketing
kbyrne@cardlytics.com

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Cardlytics at DRS: Reaching the Buyers You Really Want

  • 1. Cardlytics © Copyright 2013 Proprietary and Confidential Reaching the Buyers You Really Want An Overview of Card-Linked Marketing 1Digiday Retail Summit
  • 2. Cardlytics © Copyright 2013 Proprietary and Confidential Card-Linked Marketing: Definition • New, Effective Digital Advertising Channel • Connects Digital Advertising to In-Store Sales • Based on Consumer Purchase Transactions 2
  • 3. Cardlytics © Copyright 2013 Proprietary and Confidential Card-Linked Marketing: Connecting Digital Advertising to In-Store Sales • Target on Past Purchase Behavior • Presented to the Consumer as a Bank Rewards Program • Chosen Offers Directly on Card • Pay-For-Performance & Extensive Metrics
  • 4. Cardlytics © Copyright 2013 Proprietary and Confidential Card-Linked Marketing: How It Works • Target on Past Purchase Behavior • Presented to the Consumer as a Bank Rewards Program • Chosen Offers Directly on Card • Pay-For-Performance & Extensive Metrics
  • 5. Cardlytics © Copyright 2013 Proprietary and Confidential Growth in Electronic Payments = More Spend Data 43% 56% 69% 57% 44% 31% 1999 2005 2010 In-Store Payment Type Cash/Check Electronic Payment Source: BAI & Hitachi Study of Consumer Payments
  • 6. Cardlytics © Copyright 2013 Proprietary and Confidential Purchase Data & Analytics Can Tell You What Happens … Everywhere Else Where Do Customers Buy… When They’re Not Buying From You? A Single Retailer Knows What Happens … Inside the Store
  • 7. Cardlytics © Copyright 2013 Proprietary and Confidential Every Purchase Tells a Story. 7 In June 2013, 77% of consumers with gym memberships ate at QSRs, averaging 8 trips each. During Summer 2012, Whole Foods shoppers spent 15% more on gasoline than non-shoppers. In 2012, consumers who shopped at any florist spent 30% more at Victoria’s Secret than non-shoppers.
  • 8. Cardlytics © Copyright 2013 Proprietary and Confidential Insight & Analytics: Now What? ?
  • 9. Cardlytics © Copyright 2013 Proprietary and Confidential Card-Linked Marketing: How It Works • Target on Past Purchase Behavior • Presented to the Consumer as a Bank Rewards Program • Chosen Offers Directly on Card • Pay-For-Performance & Extensive Metrics
  • 10. Cardlytics © Copyright 2013 Proprietary and Confidential 10 Card-Linked Marketing: How it Works/Demo Mobile Banking Application
  • 11. Cardlytics © Copyright 2013 Proprietary and Confidential 11 Card-Linked Marketing Demo: BankAmeriDeals
  • 12. Cardlytics © Copyright 2013 Proprietary and Confidential 12 Card-Linked Marketing Demo: Customer Engagement
  • 13. Cardlytics © Copyright 2013 Proprietary and Confidential 13 Card-Linked Marketing Demo: Bank Rewards
  • 14. Cardlytics © Copyright 2013 Proprietary and Confidential Card-Linked Marketing: Connecting Digital Advertising to In-Store Sales • Target on Past Purchase Behavior • Presented to the Consumer as a Bank Rewards Program • Chosen Offers Directly on Card • Pay-For-Performance & Extensive Metrics
  • 15. Cardlytics © Copyright 2013 Proprietary and Confidential Case Study #1 Using Card-Linked Marketing to: Acquire New Customers Question: Large home improvement/home goods retailer wanted to attract new customers Next Step • Identify home improvement category “spenders”. • Use Card-Linked Marketing to present a marketing offer only to those consumers.
  • 16. Cardlytics © Copyright 2013 Proprietary and Confidential Designing a Card-Linked Marketing Campaign Targeting to Attract New Customers: • Consumers living near stores • Consumers who had shopped in Home Improvement (any store) in the past 6 months Marketing Offer: • 15% Cash Back on in-store purchase • Offered though bank debit cards
  • 17. Cardlytics © Copyright 2013 Proprietary and Confidential Campaign Result: Lasting New Customer Acquisition Month 1 Month 2 Month 1 Month 2 Month 3 0% 35% 45% 25% 20% 21% 100% 65% 55% 75% 80% 79% Competitors Retailers Pre-Campaign Campaign Post-Campaign Retailer vs. Competitor Share Over Time 100% = all category spend Source: CATS
  • 18. Cardlytics © Copyright 2013 Proprietary and Confidential Thank You Kasey Byrne Senior Vice President, Marketing kbyrne@cardlytics.com

Notes de l'éditeur

  1. Reaching the Buyers You Really WantDefinition of Card-Linked Marketing – What it is & Why it’s Possible NowInsights from “Whole-Wallet” AnalyticsCase Studies
  2. Useful to define the industryWhere doe the revenue flow
  3. Useful to define the industryWhere doe the revenue flow
  4. Useful to define the industryWhere doe the revenue flow
  5. Online & Mobile Banking applicationsStart with MobileQuestions
  6. Online & Mobile Banking applicationsStart with MobileQuestions
  7. Online & Mobile Banking applicationsStart with MobileQuestions
  8. Online & Mobile Banking applicationsStart with MobileQuestions
  9. Useful to define the industryWhere doe the revenue flow