Partnering at the Speed of Innovation, Digiday Brand Summit, April 2017
1. Partnering at the Speed of Innovation
Presenters:
Brandon Bergmark
Head of Industry, Tech / Telecom
Outbrain
Yoli Chisholm
Digital Director / CMO
Microsoft
3. Outbrain & Microsoft: A Globe-Spanning Partnership
DIGIDAY
Brazil
Australia
Singapore
UK
France
PME : 3 conseils
pour s’inspirer des
start-ups !
Microsoft
Want to Buy the Best
Tech Gift? Here’s a
Helping Hand
Microsoft
Microsoft Did a Really
Good Job With
Windows 10: Ma
Bloomberg Business
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Descubra se…
Microsoft
Patrocinado
Game On! Can You
Predict the Big Football
Winners and Losers?
Bing
US
How Sales Leaders Can
Harness New Techniques
to Empower Their Teams
Microsoft
3
4. 2015
Outbrain Custom
Audience Retargeting
Launched October
Outbrain’s Custom Audience
feature enables Microsoft to
retarget high-value visitors
to its site
2014
First Microsoft CMO
campaign in U.S.
Launched October
Microsoft activates its
inaugural campaign on
Outbrain to drive efficient
traffic to its Microsoft for
Work blog
2013
Outbrain's platform
launches on MSN
Launched November
Microsoft selects Outbrain
as its native discovery
platform on MSN
Timeline of a Successful Partnership
DIGIDAY
4
2014-15
Optimized Campaign
Launched Q4
Microsoft’s One
Government Cloud lead
generation
campaign leveraged
Outbrain’s KPI optimization
tool to drive cost-efficiency
This is the Future of
Cities [Free Whitepaper]
Microsoft
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Closing Techniques You
Need to Know
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Who Is Fighting Drone
Armies of Millions of
Infected Computers?
Microsoft
5. Timeline of a Successful Partnership
DIGIDAY
2015
Sequential
Retargeting
Launched Q4
Microsoft drives retargeted
audiences from upper
funnel to lower funnel
pages through sequenced
campaigns
2016
B2B Targeting via
Bombora
Launched Q2
Microsoft reaches niche IT
professionals using
Bombora targeting on
Outbrain
2016
1st Party DMP
Launched Q2
Outbrain activates
campaigns targeted towards
Microsoft’s own 1st Party
DMP audience segments
4
2016
Microsoft Joins Outbrain
Brand Council
Launched March
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Then You Need to Know
About This Tech Solution
Microsoft
2nd Story
Sales Closing
Techniques You Need to
Know to Succeed
Microsoft
1st Story
6. Looking Forward
DIGIDAY
Account
Based
Marketing
Outbrain ABM via
Bombora
4
Increased
Video Output
Outbrain Native In-Feed
More
Qualified
Audiences
Outbrain Lookalike
Audiences
Brand Safety
• Premium Publishers
• Brand Safety Verification
Support
• Zero Tolerance of Fake News
• Rigid Policy Guidelines
Westminster Dog
Show Welcomes Three
New Breeds to 2017
Competition
How Sales Leaders Can
Harness New
Techniques to Empower
Their Teams
Microsoft
Emma Stone Opens
Up About Growing Up
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Awards Swag Bag?
In-Feed
BRANDON:
Thanks very much for inviting us to the Digiday Brand Summit. My name is Brandon Bergmark and oversee Outbrain’s west coast sales organizations and also head up the technology vertical nationally for the company.
Today, I’m privileged to be co-presenting with one of Outbrain’s most valued and strategic technology marketers, Microsoft. More than just a campaign-driven relationship, Outbrain and Microsoft have a highly collaborative relationship, and over the next few minutes Yoli and I take you through the evolution of our partnership, which is anchored by innovation.
YOLI:
Happy to be here. My name is Yoli Chisholm and I run Demand Generation for Microsoft’s commercial side of our business. My team includes our internal ad agency, social media management and social selling.
[Yoli: It might be good to further establish the theme of this presentation, so perhaps here you can reference that Microsoft seeks media partners that not only fulfill the commitments of a campaign, but that also quickly develop / innovate new capabilities based on the needs of Microsoft.]
BRANDON:
Microsoft is, obviously, one of the most recognized brands around the world.
For those of you who are not yet familiar with Outbrain, we are the company that pioneered content discovery, powering the native recommendations across the most leading publishers globally and personalizing the online experience for millions of users daily. In doing so, we have had the privilege of working with best of breed brands around the world.
BRANDON:
Today, Outbrain and Microsoft has a far reaching relationship with global media campaigns being run out of the U.S., as well as within the regional markets where both of our companies maintain a presence.
YOLI:
2013 – Our journey with Outbrain started in 2013 with MSN where as a publisher editorially we have 3 goals:
1. Get the right content to the right user at the right time
2. Increase time spent on the platform
3. Seamlessly distribute and extend the life of our content
Outbrain was solution that helped us on all 3 of these challenges. (would be great if we had some stats)
BRANDON:
By using Outbrain’s content discovery platform, which makes recommendations based on each individual user’s content consumption history, MSN was able to significantly increase its pageviews and time spent – all by providing MSN’s visitors with personalized recommendations to other content in which he or she might be interested.
YOLI:
2014: Outbrain worked for us as a publisher and in 2014 we started to leverage their offering as an Advertiser to support our content strategy. We were looking for a way to:
Increase traffic to our business blogs.
Distributing our content at scale
Efficiently targeting the relevant audiences without having to do direct deals with each publisher.
Outbrain proved to be a great partner to support our content strategy.
BRANDON:
Although the majority of Outbrain’s clicks are generated by internal, organic recommendations, each one of those cilcks informs Outbrain’s engine what that individual user might be interested in seeing from one of our marketing partners. And because Outbrain is cost-per-click, there’s a very critcal “self-qualification” filter that each user conducts to help ensure that we’re getting the right user to Microsoft’s pages.
YOLI:
2015 – Outbrain was working well driving our Top of funnel content getting our thought leadership content infront of our business decision makers. In 2015 we decided to expand to leveraging Outbrain to support our bottom of funnel content focusing on:
Turning anonymous visitors into known prospects
By driving users to our middle and bottom funnel content ebooks, whitepapers
driving leads as well as supporting our retargeting efforts building our cookie pools
BRANDON:
Admittedly, when I joined Outbrain 5 years ago, upper-funnel, thought leadership campaigns made up the majority of the brand initiatives we supported. Microsoft challenged us, however, to help them generate qualified IT leads for their salespeople, making the One Government Cloud campaign the first gated page program on the network. Today, lower funnel, conversion-based campaigns represent Outbrain’s fastest growing channels.
YOLI:
2015 – As our content strategy got more sophisticated we worked with Outbrain to support our Marketing Automation strategy
Leveraging their ability to serve content sequentially
Enabling us to not only turn anonymous visitors into known prospects
But also nurture them through the buyer journey increasing their lead score they engaged with more content with the goal of turning them into a marketing qualified lead
Outbrain helps us support Sales in accelerating the pipeline
BRANDON:
Outbrain has always been a big propenent of the power of story-telling. So as Microsoft sought to achieve this story-telling while also driving users from upper to lower-funnel pages, Outbrain was excited to support that with our Story Sequencing solution, which delivered higher CTRs and conversion rates when users were retargeted.
And, in March of 2016, Outbrain established its Brand Council, which would better enable us to understand the objectives and respond to the needs of our Fortune 500 brand partners, like Microsoft.
YOLI:
Brand Council
We were happy to join Outbrain’s Brand Council it gave us an opportunity to deepen our relationship as we all adapt to changes in our ecosystem and look for ways to improve the customer experience. I also love the opportunity to learn from my peers and what is working in their respective industries.
2016 (cont’d)
As Outbrain offering has evolved we have looked for ways to refine our targeting and leverage our 1st party data to
target with greater precision
Accelerate the learning algorithm
Expand our target audience with look alikes?
BRANDON:
Once again, Microsoft was by our side as our first beta partner for 1st party DMP targeting – which now supports Adobe, BlueKai, Liveramp and Krux. The ability to retarget audience segments custom-built by Microsoft helped to further improve backend performance and deliver Microsoft with cost efficient leads and traffic.
YOLI:
FUTURE LOOKING
Looking forward we are always interested in expanding the breadth of ways we use Outbrain particularly as Outbrain works well with our other marketing partners.
As a publishers distributing content on our owned assets
As an advertiser expanding into their in-feed offering
BRANDON:
And we’re excited to support Microsoft as they move deeper into ABM, require higher-impact placements for priority campaigns, and seek new ways to reach valuable, but hard-to-find audiences.
YOLI:
[Yoli, let me know if you’re comfortable with something along these lines… “But regardless of the initiative, the strategy or the tactic, one aspect that remains constant is the need to protect and elevate Microsoft’s brand, so ensuring that we are aligned with media partners who ensure that brand safety is paramount”]
BRANDON:
Brand safety has been a hot topic lately and for all the right reasons. Outbrain has maintained the same position for over a decade now. We only work with premium, reputable and brand safe publishing partners and advertisers. Our network guidelines clearly articulate our position. No fake news. No scams or other forbidden categories. Full support of third party verification and viewability solutions.
As the Microsoft – and the digital media industry – continues to evolve, so too will Outbrain, and we look forward to many more years of partnership and innovation together!