3. 1ST GENERATION:
MULTI-MEDIA
CHANNEL
MARKETING
1980s 1990s
2ND GENERATION:
WEB DESIGN
AND ECOMMERCE
2000s
3RD GENERATION:
DIGITAL EXPERIENCE
AND ECOSYSTEMS
2010s
4TH GENERATION:
INTEGRATED BRAND
EXPERIENCES
ONLINE AND OFFLINE
4TH GENERATION DIGITAL AGENCY
2001 2008 201320101996
How do we
survive?
Will the
“Year of Mobile”
ever happen?
How can we
signal big change
to our clients?
Everything is
digital. How will
we compete?
How will we
compete with
agencies on the
coasts?
Remained
committed to
technology
Added social,
mobile and
innovation
capabilities
Acquired
traditional agency
Added non-digital
and client-side
talent/leaders
Invested in
thought
leadership
strategy
4. LESSONS LEARNED ALONG THE WAY
REPLACE YOURSELF1
BUILD COLLABORATION AS A CORE COMPETENCY2
RECRUIT FOR RESILIENCE3
AND OF COURSE,
LEARN TO SURF.