Re-membering the Bard: Revisiting The Compleat Wrks of Wllm Shkspr (Abridged)...
Giles Herdale's Presentation at Digital Leaders Conference 2015
1. BUILDING A DIGITAL POLICE
SERVICE
Policing capabilities for a digital age
Giles Herdale
Head of digital intelligence and investigation strategy
giles.herdale@essex.pnn.police.uk
07795 224248
@gilesherdale
2.
3. Stalking
Bullying
Fraud
Sexual Offenders
Indecent
images of
children
Cyber dependent
crimes e.g. hacking,
malware, DDoS
Anti-socialbehaviour
CyberTerrorism
Digital is impacting the police response across the full spectrum NOW
HMIC – “it is no longer appropriate, even if it ever were, for the police service to consider the investigation of digital
crime to be the preserve of those with specialist knowledge”
5. Digital intelligence
and investigation
National
Policing Lead for
Digital Investigation
and Intelligence
(DII)
Social
Media
Engagement
Cybercrime
& CT Cyber
Data
Communications
Group
(CD)
Online CSE Intelligence
Portfolio
Digital
Forensics
Fraud &
Economic
Crime
Regulation of
Investigatory
Powers (RIPA)
Digital
First
Home Office
Collaboration
& Partnerships
People
Digital
Exploitation
Ways of
Working
Digital
Sources
National
Policing Lead for
Digital Investigation
and Intelligence
(DII)
• Threat Assessment on Digital Crime
• Independent Digital Ethics Panel
• New Skills Pathway
• Force and Regional Digital Capability –
a new operating model
• Development of Committee for Digital
Research & Industrial Co-operation
(CDRIC)
• Co-ordination of Existing Programmes
(NDES, CCD, & DII) e.g. digital
exploitation
6. Digital transformation of policing
Public contact Digital intelligence &
investigation
Digital first
Visibility & accessibility:
- Public are living more of their
lives online
Responsiveness:
- Gather information about
victims, offenders & locations
- Use analytics to help make
decisions where resources
are targeted
- Mobile access to put officers
at centre
Capability and capacity to
address the range of challenges:
- from volume to sophisticated
- 4Ps approach
- Common approach to CT, OC,
mainstream policing
National, regional, local
coherence to capability
deployment & exploitation
Digital evidence strategy:
- Capture, store and share
- Ensure accessible, readable &
has long term integrity
- seamless interface between
policing and the CJS
- Underpinned by common
standards, business
processes & benefits
realisation
Aligned governance to support prioritisation and resourcing decisions
Common programme management approach to support NPCC portfolio oversight
Ethics and consent underpin the digital policing contract
7. Building a new public contract
• Post Snowdon need to rebuild trust and transparency
• Updated legal framework – Investigatory Powers Bill
• New independent digital ethics panel
‘The principle of policing by consent is applied by the police to the digital world,
where it refers to the use of techniques that command general acceptance. I was told
that just as the public would not accept the existence of physical no-go zones in
towns and cities, so they expect the police to have the capacity, in appropriate cases
and when duly authorised, to trace any kind of communication.’
David Anderson QC review ‘A Question of Trust’ (April 2015)
8. Digital transformation:
• The key leadership challenge for
public services
• Pace of change will increase
• Equipping our staff and
organisations to be agile
• Picking right partners
• How to win public and political
confidence – values endure
• Ethics, Proportionality, Transparency
Our ability to respond to technology determines capabilities – which determines
effectiveness – and determines legitimacy
Notes de l'éditeur
Recognise remarkable work done across different national police business areas
challenge been treating digital as 11 specialisms → NOW TIME
Need to get us to same place:
- where are we? Capabilities/confidence
– where need to be?
- How do we get there?
Highlight need for:
Governance
Vision
Structures that support vital change/get ball rolling
Give victims a voice
Consistency
------------------------------
Change will go to heart of policing model
-----------------------------------
Will need investment/political will/co-ordination & commitment
Still a largely analogue service policing a digital world:
- teenagers more vulnerable in bedrooms than on street – trolling/grooming/ASB
- drugs markets moved online
- digital identity as important as physical
Our contact with public based on phone rather than online:
- new concepts of public space ‘internet not a thing but a place’
- victims - Keith Bristow ‘would it be OK to have a house on a street where we knew a child was being abused but did nothing to stop it? So why is it OK on the internet?’
- no longer digital world and ‘real world’ - combined
Compartmentalised the internet as a specialist domain
World of increasing saturation but increasing sophistication: encryption/cloud tech/data storage
Need to make this core to our policing model – what does neighbourhood policing on the internet look like? What does community engagement or force control rooms look like? What is visible patrol online? How do we shape our services?
Scale of collaboration different
Digital revolution affects all crime types and police investigations
Digital footprint – evidence trail left behind by digital devices – be it computers, smartphones, cameras, cars – making all crime scenes potential digital crime scenes
Internet facilitated – old crimes committed in new ways – from use of online marketplaces as drugs markets or stolen goods, through harassment, bullying and stalking on social media
Cyber-enabled – crimes transformed in scale as a result of internet such as fraud, IIOC, extremist recruitment
Cyber-dependent – crimes against networks involving Trojans, malware, viruses, botnets, denial of service
Activity nationally is skewed towards this ‘cyber’ activity. As far as public are concerned any crime with a digital element needs a police response
NEED TO BETTER UNDERSTAND THE THREAT AND DESCRIBE POLICING RESPONSE – not just specialist but core
Need to make whole more than the sum of the parts
Nationally we have got our act together within DII so that we are looking across the spectrum of capabilities to ensure that CT, NCA, ROCUs and forces are looking at coherent view of their requirements. We have created the Capabilities Management Group bringing together all the national policing interests behind a joined up transformation programme.
CMG already has commissioned a framework for force capabilities being piloted by College of Policing, a skills roadmap for DII and bringing together disparate threat assessments into a national picture., and we are working to harness innovation fund activity to support pilots regionally and at force level with robust evaluation of benefits.
Really exciting developments about harnessing the innovation power of industry and the research potential of academia with practical experience of law enforcement through CDRIC.
We are working to link up Simon Cole’s work on public contact and Giles York’s on digital first to ensure that we have whole lifecycle view of digital. When you combine these with DII you see the transformational effect of digital across not just policing but partner agency activity. We operate in an environment that is increasingly digitised – BWV being just one example – and the volume of evidence that is available to us that we are not making use of simply staggering and will grow dramatically. So the challenge is as much cultural as technical, breaking down silos and seeing this as core business rather than something esoteric.
Underpinning this must be ethics and public consent – the independent digital ethics panel is an important step forward to ensure that we have the debate and scrutiny about how far we should go.
NEED TO RECOGNISE SCALE OF CHALLENGE – CLEAR THAT DIGITAL CAPBILITIES MEANS BUILDING MAINSTREAM AND SPECIALIST SUPPORT TOGETHER IN INTEGRATED PROGRAMME
Summary
This is absolutely a leadership challenge for us as chief officers
Digital is a game changer for the service AND society
Challenges as much cultural as technical or operational
Our values are critical to guiding us through this age of change and uncertainty
We will be judged on how well and quickly we can adapt to the changing world
AND ensure ethics, consistency and confidence underpin our work