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                                    Digital C4 LLC
                                    2012 Digital Marketing Insights
                                    What a crazy time to be a digital marketer! The
                                    opportunities are enormous and yet there are so many
                                    things to consider as you plot your 2012 strategy. We
                                    thought we’d try to help. We’ve outlined 12 things to
                                    consider as you plan your strategies for the New Year.

                                                                           www.digitalc4.com
                                                                                 Digital C4 LLC - World HQ
                                                                            4804 NW Bethany Blvd, STE i2140
                                                                                      Portland, Oregon 97229
Digital Marketing Insights - 2012                                                               503.351.8995
(C4)




                                    General Thoughts

                                    While not a dramatic shift, there has been a
                                    movement in how marketing messages are being
                                    digested. Several years ago, marketing messages
                                    were being PUSHED into marketplaces. Direct mail,
                                    email, general advertising stood on their own as
                                    tactics and strategies. Today with a networked



                    2012
                                    Internet –social media gatherings and hubs –
                                    decisions are now more complex. Social networks are
                                    influencing corporate purchasing decisions from
                                    staplers to enterprise software or hardware.


                                    PULL marketing – providing information designed to move people
                                    through sales cycles (without being salesy) is and will continue to
                                    play a greater role in the purchasing decision. So how will you
                                    deliver this information and content? A social media network? A
                                    blog? By being visible on Google, Yahoo or Bing? It will depend
                                    on where your target audience is online and how they prefer to
                                    digest content; that’s the question.




                                                                                                   Digital C4 LLC - World HQ
                                                                                              4804 NW Bethany Blvd, STE i2140
                                                                                                        Portland, Oregon 97229
Digital Marketing Insights - 2012                                                                                 503.351.8995
(C4)


               Search Engine Marketing



                                    Google will continue to make algorithm
                                    changes that center on ‘fresh’ content
                                    Google made a number of changes this year that effected search results,
                                    including introducing Panda and a number of evolutions therein, and most
                                    recently Freshness. These change all involved content – or more directly the
                                    importance on creating and producing well-written, new, fresh content. Does
                                    your marketing plan contain a strategy for content creation and marketing?
                                    Do you have an active blog that is well-optimized? This will become more vital
                                    next year than it was this year!




                                                                                                               Digital C4 LLC - World HQ
                                                                                                          4804 NW Bethany Blvd, STE i2140
                                                                                                                    Portland, Oregon 97229
Digital Marketing Insights - 2012                                                                                             503.351.8995
(C4)


               Search Engine Marketing



                                    Google+, and Pages for Google+, will
                                    emerge as important SEO tools for
                                    businesses.
                                    Google owns search marketing – and certainly owns organic search traffic
                                    that converts. They are going to, and have begun to, place priority on content
                                    posted on their own properties – especially those that are fledgling. Establish
                                    a corporate Google+ Profile, and a Google+ Page for your company, and post
                                    your fresh, well-written content. Until someone overcomes Google in search
                                    dominance, you need to play their game. That game, right now, is Google+.




                                                                                                                Digital C4 LLC - World HQ
                                                                                                           4804 NW Bethany Blvd, STE i2140
                                                                                                                     Portland, Oregon 97229
Digital Marketing Insights - 2012                                                                                              503.351.8995
(C4)


               Search Engine Marketing



                                    Microsoft will acquire Yahoo and make
                                    some inroads in search marketing share of
                                    business.
                                    Okay, I wouldn’t go out and play the stock market on this insight, but there
                                    were many rumors in 2011 of a Yahoo acquisition and, even though the first
                                    attempt by Microsoft never developed, we can only see this building up steam
                                    again in 2012. A Bing-Yahoo merger, if you will, makes complete sense given
                                    their current search partnership, and we also think a combined organization is
                                    greater than its individual parts. If you’re focused solely on Google, are you
                                    ready for a larger search competitor? We’re paying close attention to this
                                    possibility.




                                                                                                               Digital C4 LLC - World HQ
                                                                                                          4804 NW Bethany Blvd, STE i2140
                                                                                                                    Portland, Oregon 97229
Digital Marketing Insights - 2012                                                                                             503.351.8995
(C4)


               Search Engine Marketing



                                    Social media will continue to play a
                                    significant role in search visibility (SEO).
                                    Social networks are growing. Conversations around brands, products, and
                                    services are multiplying. If search engines were to ignore these dialogues they
                                    would be eliminating the most relevant brand-centric conversations on the
                                    web. They won’t. We’ve seen social content grow in favor in the eyes of all
                                    search engines. So, if you’re not participating in these conversations, or at
                                    least posting your fresh content in social networks, then you’re not helping to
                                    tip the scales in one way or the other. Tip the scales in your favor by posting
                                    consistently to your brand’s Facebook, Twitter, LinkedIn, and Google Plus
                                    Pages. Don’t miss this marketing opportunity and don’t underestimate the
                                    ‘Like’.




                                                                                                                Digital C4 LLC - World HQ
                                                                                                           4804 NW Bethany Blvd, STE i2140
                                                                                                                     Portland, Oregon 97229
Digital Marketing Insights - 2012                                                                                              503.351.8995
(C4)


               Content Creation & Blogging



                                    Content will be promoted from ‘King’ to
                                    ‘Emperor’ status.
                                    As we mentioned in the first point in the Search Marketing section, Google’s
                                    continued push for well-written, relevant, and fresh content will drive budgets
                                    to content marketing in 2012. In fact, content marketing will likely take budget
                                    from traditional marketing channels such as email and direct mail. Web
                                    content will play a greater role in purchasing decisions. This reflects the shift in
                                    marketing, from a PUSH to a PULL, which we mentioned in our opening
                                    summary. Now that the Search Engines are indexing ‘fresh content’ the way
                                    they are, it is now one of the major drivers in ‘pull’ marketing efforts.




                                                                                                                    Digital C4 LLC - World HQ
                                                                                                               4804 NW Bethany Blvd, STE i2140
                                                                                                                         Portland, Oregon 97229
Digital Marketing Insights - 2012                                                                                                  503.351.8995
(C4)


               Content Creation & Blogging



                                    Active blogs will continue to boost online
                                    brand visibility.
                                    Content creation in the form of corporate blogs will continue to play a major
                                    role in search engine optimization efforts. Fresh, new content, that’s well
                                    written and optimized will help drive improved search engine rankings and
                                    increased organic site traffic. The key here is that the blogs need to be well
                                    optimized – not over-optimized – around your selected keywords. Proper use
                                    of keywords in titles, Meta data, and copy, with smart hyperlinking, can make
                                    all the difference.




                                                                                                               Digital C4 LLC - World HQ
                                                                                                          4804 NW Bethany Blvd, STE i2140
                                                                                                                    Portland, Oregon 97229
Digital Marketing Insights - 2012                                                                                             503.351.8995
(C4)


               Content Creation & Blogging



                                    Content curation will continue to enjoy
                                    strong growth.
                                    As the need for content in all forms intensifies, the ability to write original
                                    content, at increased quantities, will become difficult. As such, content
                                    curation - which is defined as the process of finding, organizing and sharing
                                    content – will continue to grow as a content marketing strategy. In other
                                    words, it will become more common to find content on the web that isn’t
                                    original (or yours), write and share your thoughts about it, and post and share
                                    it back to the world on your blog, social network pages, and website. This
                                    process of curating content grew tremendously in 2011 and will become
                                    more common, and necessary, in 2012.




                                                                                                                Digital C4 LLC - World HQ
                                                                                                           4804 NW Bethany Blvd, STE i2140
                                                                                                                     Portland, Oregon 97229
Digital Marketing Insights - 2012                                                                                              503.351.8995
(C4)


               Content Creation & Blogging



                                    More and more websites will adapt a blog
                                    format.
                                    Most sites these days are full of static content and can be classified as online
                                    brochures – certainly not SEO friendly under the current search ranking
                                    requirements. We think there will be a greater blend – a merger if you will –
                                    between corporate sites and their respective blogs. You can already see
                                    many sites adopting some typical blog functionality, such as social media
                                    sharing. In 2012 we see more and more sites being smart about adopting
                                    more blog functionality, such as dynamic content creation, sharing, and
                                    commenting.




                                                                                                                 Digital C4 LLC - World HQ
                                                                                                            4804 NW Bethany Blvd, STE i2140
                                                                                                                      Portland, Oregon 97229
Digital Marketing Insights - 2012                                                                                               503.351.8995
(C4)


               Social Media



                                    Facebook will continue to dominate
                                    the consumer social media networking
                                    landscape.
                                    All the talk about Google+ becoming the dominant social media network, and
                                    overtaking Facebook, is over-hyped in our opinion. Facebook has an
                                    established, loyal, base of users and they continue to make improvements
                                    that will benefit that base. While Facebook’s growth has slowed – and how
                                    could it not – it will not be caught be Google+ anytime soon (or anytime).
                                    Google+ may end up being more of a business-to-business (B2B) network
                                    than a consumer focused social network like Facebook, and possibly even
                                    more of a threat to LinkedIn. Point here is that Facebook is dominant and will
                                    be for some time. Don’t ignore the need to be participating.




                                                                                                               Digital C4 LLC - World HQ
                                                                                                          4804 NW Bethany Blvd, STE i2140
                                                                                                                    Portland, Oregon 97229
Digital Marketing Insights - 2012                                                                                             503.351.8995
(C4)


               Social Media



                                    Facebook is becoming an ecommerce
                                    platform that brands shouldn’t ignore.
                                    Do you sell products or services via an ecommerce shopping cart on your site?
                                    With Facebook’s massive size and their ability to associate a variety of products
                                    and attributes with your network friends, they are quickly making their mark as a
                                    platform for ecommerce transactions. Imagine running a Facebook ad that sends
                                    potential buyers to a Facebook landing page that highlights your product. Now
                                    imagine that they can go through the entire shopping cart to checkout process
                                    without ever leaving Facebook! It’s been studied that when people are ‘in’
                                    Facebook they don’t want to be taken ‘out’ of the social network. So keep them
                                    in by using Facebook as an ecommerce platform. It's worth noting, many
                                    ecommerce engines are beginning to make it very easy to integrate with
                                    Facebook pages.




                                                                                                                  Digital C4 LLC - World HQ
                                                                                                             4804 NW Bethany Blvd, STE i2140
                                                                                                                       Portland, Oregon 97229
Digital Marketing Insights - 2012                                                                                                503.351.8995
(C4)


               Social Media



                                    Twitter will continue to evolve their
                                    advertising offering; creating opportunity.
                                    Advertising on Twitter now is still a win-lose situation. There are some
                                    companies that are finding value, and yet others, by running ads, are losing
                                    the social media credibility that they’ve built. This ‘win-lose situation’ will likely
                                    change with their newly announced Brand Pages. While not available to all
                                    businesses yet, they should be available sometime in early 2012. In addition
                                    to potential advertising space, these Brand Pages will allow for a better user
                                    experience, and provide companies the ability to incorporate more of the
                                    profile capabilities that come with Google+ and Facebook.




                                                                                                                       Digital C4 LLC - World HQ
                                                                                                                  4804 NW Bethany Blvd, STE i2140
                                                                                                                            Portland, Oregon 97229
Digital Marketing Insights - 2012                                                                                                     503.351.8995
(C4)


               Social Media



                                    Social media will chip away at traditional
                                    marketing budgets to play a greater role in
                                    lead generation.
                                    Social media plays a role in today’s lead generation effort that’s greater than
                                    most companies give it credit for. Companies use traditional media channels,
                                    like direct mail, email, radio, and television, to send out their messages and
                                    special offers that tout how great their products and solutions are, and of
                                    course they should. However, social media networks use ‘crowd sourcing’ to
                                    serve up information on how well those products and solutions work from the
                                    voice of ‘friends’ and ‘followers’. Social networks are where people feel they
                                    can find the truth from those they trust. Capitalize on the social media
                                    opportunity to influence this conversation.




                                                                                                                Digital C4 LLC - World HQ
                                                                                                           4804 NW Bethany Blvd, STE i2140
                                                                                                                     Portland, Oregon 97229
Digital Marketing Insights - 2012                                                                                              503.351.8995
(C4)




                                       Questions?

                                    Got a question about any of
                                      these insights? Got some
                                     insights of your own you’d
                                    care to share? Email us at
                                       Insights@DigitalC4.com.




                                                                       Digital C4 LLC - World HQ
                                                                  4804 NW Bethany Blvd, STE i2140
                                                                            Portland, Oregon 97229
Digital Marketing Insights - 2012                                                     503.351.8995

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2012 Digital Marketing Insights

  • 1. (C4) Digital C4 LLC 2012 Digital Marketing Insights What a crazy time to be a digital marketer! The opportunities are enormous and yet there are so many things to consider as you plot your 2012 strategy. We thought we’d try to help. We’ve outlined 12 things to consider as you plan your strategies for the New Year. www.digitalc4.com Digital C4 LLC - World HQ 4804 NW Bethany Blvd, STE i2140 Portland, Oregon 97229 Digital Marketing Insights - 2012 503.351.8995
  • 2. (C4) General Thoughts While not a dramatic shift, there has been a movement in how marketing messages are being digested. Several years ago, marketing messages were being PUSHED into marketplaces. Direct mail, email, general advertising stood on their own as tactics and strategies. Today with a networked 2012 Internet –social media gatherings and hubs – decisions are now more complex. Social networks are influencing corporate purchasing decisions from staplers to enterprise software or hardware. PULL marketing – providing information designed to move people through sales cycles (without being salesy) is and will continue to play a greater role in the purchasing decision. So how will you deliver this information and content? A social media network? A blog? By being visible on Google, Yahoo or Bing? It will depend on where your target audience is online and how they prefer to digest content; that’s the question. Digital C4 LLC - World HQ 4804 NW Bethany Blvd, STE i2140 Portland, Oregon 97229 Digital Marketing Insights - 2012 503.351.8995
  • 3. (C4) Search Engine Marketing Google will continue to make algorithm changes that center on ‘fresh’ content Google made a number of changes this year that effected search results, including introducing Panda and a number of evolutions therein, and most recently Freshness. These change all involved content – or more directly the importance on creating and producing well-written, new, fresh content. Does your marketing plan contain a strategy for content creation and marketing? Do you have an active blog that is well-optimized? This will become more vital next year than it was this year! Digital C4 LLC - World HQ 4804 NW Bethany Blvd, STE i2140 Portland, Oregon 97229 Digital Marketing Insights - 2012 503.351.8995
  • 4. (C4) Search Engine Marketing Google+, and Pages for Google+, will emerge as important SEO tools for businesses. Google owns search marketing – and certainly owns organic search traffic that converts. They are going to, and have begun to, place priority on content posted on their own properties – especially those that are fledgling. Establish a corporate Google+ Profile, and a Google+ Page for your company, and post your fresh, well-written content. Until someone overcomes Google in search dominance, you need to play their game. That game, right now, is Google+. Digital C4 LLC - World HQ 4804 NW Bethany Blvd, STE i2140 Portland, Oregon 97229 Digital Marketing Insights - 2012 503.351.8995
  • 5. (C4) Search Engine Marketing Microsoft will acquire Yahoo and make some inroads in search marketing share of business. Okay, I wouldn’t go out and play the stock market on this insight, but there were many rumors in 2011 of a Yahoo acquisition and, even though the first attempt by Microsoft never developed, we can only see this building up steam again in 2012. A Bing-Yahoo merger, if you will, makes complete sense given their current search partnership, and we also think a combined organization is greater than its individual parts. If you’re focused solely on Google, are you ready for a larger search competitor? We’re paying close attention to this possibility. Digital C4 LLC - World HQ 4804 NW Bethany Blvd, STE i2140 Portland, Oregon 97229 Digital Marketing Insights - 2012 503.351.8995
  • 6. (C4) Search Engine Marketing Social media will continue to play a significant role in search visibility (SEO). Social networks are growing. Conversations around brands, products, and services are multiplying. If search engines were to ignore these dialogues they would be eliminating the most relevant brand-centric conversations on the web. They won’t. We’ve seen social content grow in favor in the eyes of all search engines. So, if you’re not participating in these conversations, or at least posting your fresh content in social networks, then you’re not helping to tip the scales in one way or the other. Tip the scales in your favor by posting consistently to your brand’s Facebook, Twitter, LinkedIn, and Google Plus Pages. Don’t miss this marketing opportunity and don’t underestimate the ‘Like’. Digital C4 LLC - World HQ 4804 NW Bethany Blvd, STE i2140 Portland, Oregon 97229 Digital Marketing Insights - 2012 503.351.8995
  • 7. (C4) Content Creation & Blogging Content will be promoted from ‘King’ to ‘Emperor’ status. As we mentioned in the first point in the Search Marketing section, Google’s continued push for well-written, relevant, and fresh content will drive budgets to content marketing in 2012. In fact, content marketing will likely take budget from traditional marketing channels such as email and direct mail. Web content will play a greater role in purchasing decisions. This reflects the shift in marketing, from a PUSH to a PULL, which we mentioned in our opening summary. Now that the Search Engines are indexing ‘fresh content’ the way they are, it is now one of the major drivers in ‘pull’ marketing efforts. Digital C4 LLC - World HQ 4804 NW Bethany Blvd, STE i2140 Portland, Oregon 97229 Digital Marketing Insights - 2012 503.351.8995
  • 8. (C4) Content Creation & Blogging Active blogs will continue to boost online brand visibility. Content creation in the form of corporate blogs will continue to play a major role in search engine optimization efforts. Fresh, new content, that’s well written and optimized will help drive improved search engine rankings and increased organic site traffic. The key here is that the blogs need to be well optimized – not over-optimized – around your selected keywords. Proper use of keywords in titles, Meta data, and copy, with smart hyperlinking, can make all the difference. Digital C4 LLC - World HQ 4804 NW Bethany Blvd, STE i2140 Portland, Oregon 97229 Digital Marketing Insights - 2012 503.351.8995
  • 9. (C4) Content Creation & Blogging Content curation will continue to enjoy strong growth. As the need for content in all forms intensifies, the ability to write original content, at increased quantities, will become difficult. As such, content curation - which is defined as the process of finding, organizing and sharing content – will continue to grow as a content marketing strategy. In other words, it will become more common to find content on the web that isn’t original (or yours), write and share your thoughts about it, and post and share it back to the world on your blog, social network pages, and website. This process of curating content grew tremendously in 2011 and will become more common, and necessary, in 2012. Digital C4 LLC - World HQ 4804 NW Bethany Blvd, STE i2140 Portland, Oregon 97229 Digital Marketing Insights - 2012 503.351.8995
  • 10. (C4) Content Creation & Blogging More and more websites will adapt a blog format. Most sites these days are full of static content and can be classified as online brochures – certainly not SEO friendly under the current search ranking requirements. We think there will be a greater blend – a merger if you will – between corporate sites and their respective blogs. You can already see many sites adopting some typical blog functionality, such as social media sharing. In 2012 we see more and more sites being smart about adopting more blog functionality, such as dynamic content creation, sharing, and commenting. Digital C4 LLC - World HQ 4804 NW Bethany Blvd, STE i2140 Portland, Oregon 97229 Digital Marketing Insights - 2012 503.351.8995
  • 11. (C4) Social Media Facebook will continue to dominate the consumer social media networking landscape. All the talk about Google+ becoming the dominant social media network, and overtaking Facebook, is over-hyped in our opinion. Facebook has an established, loyal, base of users and they continue to make improvements that will benefit that base. While Facebook’s growth has slowed – and how could it not – it will not be caught be Google+ anytime soon (or anytime). Google+ may end up being more of a business-to-business (B2B) network than a consumer focused social network like Facebook, and possibly even more of a threat to LinkedIn. Point here is that Facebook is dominant and will be for some time. Don’t ignore the need to be participating. Digital C4 LLC - World HQ 4804 NW Bethany Blvd, STE i2140 Portland, Oregon 97229 Digital Marketing Insights - 2012 503.351.8995
  • 12. (C4) Social Media Facebook is becoming an ecommerce platform that brands shouldn’t ignore. Do you sell products or services via an ecommerce shopping cart on your site? With Facebook’s massive size and their ability to associate a variety of products and attributes with your network friends, they are quickly making their mark as a platform for ecommerce transactions. Imagine running a Facebook ad that sends potential buyers to a Facebook landing page that highlights your product. Now imagine that they can go through the entire shopping cart to checkout process without ever leaving Facebook! It’s been studied that when people are ‘in’ Facebook they don’t want to be taken ‘out’ of the social network. So keep them in by using Facebook as an ecommerce platform. It's worth noting, many ecommerce engines are beginning to make it very easy to integrate with Facebook pages. Digital C4 LLC - World HQ 4804 NW Bethany Blvd, STE i2140 Portland, Oregon 97229 Digital Marketing Insights - 2012 503.351.8995
  • 13. (C4) Social Media Twitter will continue to evolve their advertising offering; creating opportunity. Advertising on Twitter now is still a win-lose situation. There are some companies that are finding value, and yet others, by running ads, are losing the social media credibility that they’ve built. This ‘win-lose situation’ will likely change with their newly announced Brand Pages. While not available to all businesses yet, they should be available sometime in early 2012. In addition to potential advertising space, these Brand Pages will allow for a better user experience, and provide companies the ability to incorporate more of the profile capabilities that come with Google+ and Facebook. Digital C4 LLC - World HQ 4804 NW Bethany Blvd, STE i2140 Portland, Oregon 97229 Digital Marketing Insights - 2012 503.351.8995
  • 14. (C4) Social Media Social media will chip away at traditional marketing budgets to play a greater role in lead generation. Social media plays a role in today’s lead generation effort that’s greater than most companies give it credit for. Companies use traditional media channels, like direct mail, email, radio, and television, to send out their messages and special offers that tout how great their products and solutions are, and of course they should. However, social media networks use ‘crowd sourcing’ to serve up information on how well those products and solutions work from the voice of ‘friends’ and ‘followers’. Social networks are where people feel they can find the truth from those they trust. Capitalize on the social media opportunity to influence this conversation. Digital C4 LLC - World HQ 4804 NW Bethany Blvd, STE i2140 Portland, Oregon 97229 Digital Marketing Insights - 2012 503.351.8995
  • 15. (C4) Questions? Got a question about any of these insights? Got some insights of your own you’d care to share? Email us at Insights@DigitalC4.com. Digital C4 LLC - World HQ 4804 NW Bethany Blvd, STE i2140 Portland, Oregon 97229 Digital Marketing Insights - 2012 503.351.8995