Partners in Technology The briefing provided an update on Queensland Government ICT procurement and what this meant for industry when tendering and providing services to state government. The One-Stop Shop plan and opportunities for industry participation was discussed in line with the October 2013 release of the plan, committing the Queensland Government to deliver simpler, clearer and faster services for all Queenslanders. Lastly, an overview of the Department of Communities, Child Safety and Disability Services significant business reforms, major and operational business systems, the ICT enabled forward program of work and the future directions and challenges that face the department was presented. Presenter: Glenn Walker - Executive Director, ICT Renewal and Strategic Sourcing, Department of Science, Information Technology, Innovation and the Arts

1. Queensland Government ICT Renewal
industry update
Glenn Walker

2. ICT Renewal update
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ICT Action plan highlights
Addressing industry feedback
Outcomes of ICT sourcing improvements
Progress to ITaaS
ITaaS contract and commercial aspects

3. Recap - What you told us.
Procuremen
t
Innovatio
n
Business
growth

4. So what have we done for you lately ?
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Better opportunities to grow the SME market
IP sharing
Private sector procurement pain point analysis
Pre-qualified vendors
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Strategy and planning services
Business change services
Program and project gated assurance services
Further categories are to be released
• Numerous market opportunities.
• Cleared the GITC backlog

5. What’s next on our radar
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ITaaS and ICT contestability roadmaps
Strategic procurement plans
Implementing the ICT Innovation Portal
Build an ITaaS contract framework and
guidelines
• Next round of sourcing improvements
• Helping Queensland business grow with GITC
and industry qualification changes.
• Better reuse of EME and industry engagement
outcomes across the sector

6. The ITaaS journey – where we are at
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Strategy
Policy
ITaaS decision framework
ITaaS ‘build a contract’
Procurement vehicles
– EC&C
– IaaS
– SAM

7. Whole-of-government ICT sourcing review
Key findings
•Agencies and the ICT industry share the same
pain in delivering greater customer value
– Time and Cost
– Central strategic ICT decision making should be more
agile and integrated
– A lack of flexible, scalable models for procurement
– Degree of variability in process
– The gap between ICT-as-a-Service vision and legacy
ICT procurement process reality

8. Whole-of-government ICT sourcing review
Top 6 recommendations
•Implement short term reform actions as a priority
•Redefine our strategic ICT procurement
•Modify ITaaS procurement agenda
•Ensure there is greater consistency in ICT
procurement policy across agencies
•Continue to develop a scalable/flexible risk,
liability and contract management framework
•Targeted re-investment in ICT procurement
people

9. Future of ITaaS Contracts
Provide all the advice required
• Module 10a is filling a •short term requirement
to term outcome.
but will inform the medium develop fit for purpose as-aservice arrangements.
• The existing module 10 – Managed Service, will
•
become –as-a-service. Ensure the State meets its
obligations
• Supporting the as-a-service module will be two
• Ensure terms and conditions
key artefacts.
are workable for the varying
types of ITaaS arrangements.
• Industry will be widely
consulted.

10. Future of ITaaS Contracts
Provide all the advice required
• Module 10a is filling a •short term requirement
to term outcome.
but will inform the medium develop fit for purpose as-aservice arrangements.
• The existing module 10 – Managed Service, will
• Ensure the State meets its
become –as-a-service. obligations
• Supporting the as-a-service module and be two
• Ensure terms will conditions
are workable for the varying
key artefacts.
types of ITaaS arrangements.
• Industry will be widely
consulted.