ITP is an information and communications technology cooperative that provides shared infrastructure, applications, and chief information officer services to several Queensland government agencies, including the Departments of Agriculture, Tourism, Natural Resources, Energy, Environment, and National Parks. ITP delivers commodity services like desktops, servers, databases, and content management across a single network, while agencies retain their own line-of-business applications and governance. Major technologies used include Microsoft, Unix, databases, document management, and wide area networks. ITP procurement arrangements are transitioning to new whole-of-government panels and future plans include cloud services and early contestability of telephone and printing functions.

1. Information & Technology Partners
Partners in Technology Briefing
6 June 2014
Tony Grant, CIO

2. Agenda
•Agencies supported by ITP
•Overview of applications and technologies
•Who is ITP?
•Major technologies
•Procurement arrangements
•Future directions
•Contact details
•Questions

3. Agencies supported by ITP
•Department of Agriculture, Fisheries & Forestry (DAFF)
•Department of Tourism, Major Events, Small Business and the
Commonwealth Games (DTESB)
•Department of Natural Resources and Mines (DNRM)
•Department of Energy and Water Supply (DEWS)
•Department of Environment and Heritage Protection (EHP)
•Department of National Parks, Recreation, Sport and Racing (NPRSR)
•Some small divisions of other agencies, e.g. DSITIA Science Delivery

4. Who is ITP?
•ITP is an ICT and IM “cooperative” where the agencies share
infrastructure, applications and the same CIO.
•Commodity services are delivered across a single network with line-
of-business applications being unique to the specific agency.
•Each agency is separate and distinct, with their own governance and
application portfolios.
•Most agency employees do not realise they operate on a single
network, having their own intranets and departmental branding.
•ITP is a “cost of service charge-back” broker of ICT and IM services to
the agencies and has no profit motive.

5. “Flagship” and well-known applications
•Land Titles (ATS), Valuation Systems, DCDB (digital cadastre)—
DNRM
•Queensland Globe—DNRM
•My Mines Online—DNRM
•Business and Industry Portal—DTESB
•Ecotrack—EHP
•Agricultural Property Identifier system (APS)—DAFF
•Fire Ants (FAIS)—DAFF
•Camping and Park Permits (ParksQ)—NPRSR

6. Major technologies
•Desktop (approximately 9,000)
– Desktop SOE is currently Windows 7 and Office 2010 with access to
Lync 2010, SharePoint 2010 and Exchange 2010
•Server (>95% virtualised)
– Microsoft Server
– Unix Solaris and Red Hat Linux
•Database
– MS SQL Server, Ingres, Informix, Oracle, PostgreSQL
•EDRMS (electronic document records system)
– Open Text eDOCS

7. Major technologies—cont’d
•Content Management Systems (Web)
– Matrix (Cloud), Interwoven
•Telephones
– Optus and Telstra, VOIP and analogue
•Wide Area Networks
– Telstra, Cisco
•Business Process Management
– Appian, cloud and on-premise

8. Procurement arrangements
•NRS0012 being replaced by “The Resource Manager” CPO79811
•NRS0031 being replaced by “eServices” ICT Services Panel
•ICTSS.1067—Telecoms (Voice and Data)
•ICTSS.1069—Telecoms Mobile

9. Future directions
•ICT-as-a-Service (ICT Strategy Action Plan)
•Early contestability cases
– Telephone communications
– Printers-as-a-Service
– Data Centre Facilities Management

10. Contact details
tony.grant@daff.qld.gov.au
If you are not on an existing whole-of-government supplier arrangement
and you wish to contact us, please attach your marketing brochure and
a succinct statement of your company’s capabilities.

11. Questions
www.dnrm.qld.gov.au
www.daff.qld.gov.au
www.nprsr.qld.gov.au
www.ehp.qld.gov.au
www.dtesb.qld.gov.au
www.business.qld.gov.au
www.dews.qld.gov.au

12. Copyright © The State of Queensland (Department of Science, Information Technology, Innovation and the Arts) 2013
The presenter is the author and that the State of Queensland is copyright owner and/or has the right to licence the content.
Except where otherwise noted, this work is licensed under
http://creativecommons.org/licenses/by-nc/3.0/au/