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C3 
Connect. Converse. Curate. 
Social Media for Business 
Sep 16, 2014
#Connect 
#Converse 
#Curate
#AskJPM 
#VacationFail 
N. Korea, Iran, China 
#MyRoommateIsWeird 
#WorstAirline 
ISIS Wallet? 
25b Search Results 
1.25b Monthly 
1b Mobile 
@Twitter_Launches_BUY_Button 
SoftCard 
190 Countries
@CargillCreative
Social Media Tools and Technologies
#Socialnomics 2014 by Erik Qualman 
http://youtu.be/zxpa4dNVd3c
The Benefits of Using Social Media 
• Learning More about the Industry in Which You Work 
• Establishing Yourself as a Thought Leader 
• Sharing Knowledge with Friends, Followers and Fans 
• Building a Network of Loyal Support 
• Keeping Up with New Technology and Tools 
• Extending Your Reach to a New Audience of Constituents 
• Developing a Bigger and Better Brand 
• Attracting New Business Leads and Sales 
• Getting Found Online More Frequently 
• Managing Your Business and Personal Reputation 
• Tracking Your Influence on the Web 
• Cozying Up to Celebrities
Most Popular Sites for Social Commerce 
Source: www.emarketer.com chart featured in Nanigans, “Facebook Leads eMarketer’s Social Commerce Roundup,” August 13, 2014 
http://www.nanigans.com/2014/08/13/facebook-leads-emarketers-social-commerce-roundup/#prettyPhoto
Examples of Brands Using Social Media
Examples of Brands Using Social Media
Examples of Brands Using Social Media
Examples of Brands Using Social Media
Examples of Brands Using Social Media
Examples of Brands Using Social Media
Examples of Brands Using Social Media
Examples of Brands Using Social Media 
American Air 
https://vine.co/v/MmzaxEeTalW
Examples of Brands Using Social Media
Examples of Brands Using Social Media
Examples of Brands Using Social Media
Examples of Brands Using Social Media
Social Media Engagement Tactics 
• Ask Questions 
• Offer Discounts and Deals 
• Be Responsive 
• Fill in the Blanks 
• Tag People and Companies 
• Provide Incentives and Rewards 
• Share Third-Party Content 
• Newsjack Relevant Events 
• Inspire and Motivate Others 
• Have a Sense of Humor 
• Be Informative and Educational 
• Use Your Own App 
• Hold Twitter and Facebook Chats 
• Crowdsource Photos with Hashtags 
• Run Sweepstakes and Contests 
• Advertise Your Business
Social Media Strategic Plan 
• Agree on your objectives. 
• Establish a team. 
• Understand your audience. 
• Research the influencers. 
• Study the competition. 
• Develop your content. 
• Consider paid and promotional activity. 
• Align with the business. 
• Identify your channels. 
• Build a foundation. 
• Choose your tools. 
• Define success. 
• Deploy your tactics. 
• Monitor your activity. 
• Measure the results. 
• Adjust course as necessary.
C3 
Social Media for Business 
#DigitalC3
C3 
Thank You!

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C3 Round Table Discussion: Social Media for Business

  • 1. C3 Connect. Converse. Curate. Social Media for Business Sep 16, 2014
  • 3.
  • 4. #AskJPM #VacationFail N. Korea, Iran, China #MyRoommateIsWeird #WorstAirline ISIS Wallet? 25b Search Results 1.25b Monthly 1b Mobile @Twitter_Launches_BUY_Button SoftCard 190 Countries
  • 6. Social Media Tools and Technologies
  • 7. #Socialnomics 2014 by Erik Qualman http://youtu.be/zxpa4dNVd3c
  • 8. The Benefits of Using Social Media • Learning More about the Industry in Which You Work • Establishing Yourself as a Thought Leader • Sharing Knowledge with Friends, Followers and Fans • Building a Network of Loyal Support • Keeping Up with New Technology and Tools • Extending Your Reach to a New Audience of Constituents • Developing a Bigger and Better Brand • Attracting New Business Leads and Sales • Getting Found Online More Frequently • Managing Your Business and Personal Reputation • Tracking Your Influence on the Web • Cozying Up to Celebrities
  • 9. Most Popular Sites for Social Commerce Source: www.emarketer.com chart featured in Nanigans, “Facebook Leads eMarketer’s Social Commerce Roundup,” August 13, 2014 http://www.nanigans.com/2014/08/13/facebook-leads-emarketers-social-commerce-roundup/#prettyPhoto
  • 10. Examples of Brands Using Social Media
  • 11. Examples of Brands Using Social Media
  • 12. Examples of Brands Using Social Media
  • 13. Examples of Brands Using Social Media
  • 14. Examples of Brands Using Social Media
  • 15. Examples of Brands Using Social Media
  • 16. Examples of Brands Using Social Media
  • 17. Examples of Brands Using Social Media American Air https://vine.co/v/MmzaxEeTalW
  • 18. Examples of Brands Using Social Media
  • 19. Examples of Brands Using Social Media
  • 20. Examples of Brands Using Social Media
  • 21. Examples of Brands Using Social Media
  • 22. Social Media Engagement Tactics • Ask Questions • Offer Discounts and Deals • Be Responsive • Fill in the Blanks • Tag People and Companies • Provide Incentives and Rewards • Share Third-Party Content • Newsjack Relevant Events • Inspire and Motivate Others • Have a Sense of Humor • Be Informative and Educational • Use Your Own App • Hold Twitter and Facebook Chats • Crowdsource Photos with Hashtags • Run Sweepstakes and Contests • Advertise Your Business
  • 23. Social Media Strategic Plan • Agree on your objectives. • Establish a team. • Understand your audience. • Research the influencers. • Study the competition. • Develop your content. • Consider paid and promotional activity. • Align with the business. • Identify your channels. • Build a foundation. • Choose your tools. • Define success. • Deploy your tactics. • Monitor your activity. • Measure the results. • Adjust course as necessary.
  • 24. C3 Social Media for Business #DigitalC3

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  2. Hello and welcome!
  3. Hello and welcome!