Embracing Change - How can a Silicon Valley Mindset help us navigate change?
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Keynote address at AVID's 2017 All Staff Meeting in San Diego, California Top 10 Questions for Embracing Change and Fostering a Silicon Valley Mindset
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Embracing Change - How can a Silicon Valley Mindset help us navigate change?
- 1. AVID All Staff Meeting Dion Lim San Diego, California January 25, 2017
- 2. My Mom
- 3. Essential Question: How can a Silicon Valley Mindset help us navigate change? Embracing Change
- 4. Why do we need a Silicon Valley Mindset? Heraclitus 535-475BC “The only constant is change.”
- 5. What’s new about change? f’(x) →∞
- 6. 1910 - Bowling Alley Pinsetter
- 7. 1930s - Listener For Enemy Aircraft
- 8. 1950s - Switchboard Operator
- 9. 2007 - Best Selling Nokia 3110
- 10. 2012 - Taxis - No Uber in San Diego
- 11. Inevitable Mass Extinction of Jobs
- 12. Globalization, Robots & Artificial Intelligence, Oh My! 30M Jobs 63M Jobs
- 13. Robots & AI - 66% of Jobs Hi/Med Risk of Automation GOOD NEWS! YOU ARE HERE
- 14. New skills for the future
- 15. Winner Take All Economy
- 16. Top 10 Questions for Embracing Change and Fostering a Silicon Valley Mindset
- 17. Processing Points We do not learn from experience... we learn from reflecting on experience. John Dewey American Educator
- 18. Processing Points - Strengthen synaptic connections
- 19. Personal experience of change Select one area of focus to use as a process point throughout the presentation. Think about an experience of change that you advocated for or participated in--a change in... ● work structure (staffing change; team change) ● work position (partner engagement manager; division liaison) ● work location (change of office or workplace; being “remote”) ● partner support (coaching model; certification process) ● technology (Surfaces; Sharepoint) ● work process (EAM, design & development, project management) ● your personal life
- 20. 10. How am I feeling about change? We cannot change what we are not aware of, and once we are aware, we cannot help but change. Sheryl Sandberg Author Lean In COO Facebook
- 21. 10. How am I feeling about change? Accept what’s natural. Do what’s desirable. “It’s natural to want that, but what choice would be most consistent with my goals & the person I aspire to be?”
- 22. 10. How am I feeling about change?
- 23. Enthusiasm Embracing Engagement Resentment Resistance Regret 10. How am I feeling about change?
- 24. 9. What are my needs underlying my feelings? Every criticism, judgment, diagnosis, and expression of anger is the tragic expression of an unmet need. Marshall Rosenberg Founder Non Violent Communication
- 25. Universality of Needs 9. What are my needs underlying my feelings?
- 26. 9. What are my needs underlying my feelings? AUTONOMY choice freedom independence space spontaneity CONNECTION acceptance affection appreciation belonging cooperation communication closeness community companionship compassion consideration consistency empathy inclusion love mutuality nurturing respect self-respect safety security stability support to know/be known to see/be seen to understand/ be understood trust warmth HONESTY authenticity integrity presence PEACE beauty communion ease equality harmony inspiration order MEANING awareness challenge clarity competence consciousness contribution creativity discovery efficacy effectiveness growth hope learning mourning participation purpose self-expression stimulation to matter understanding PLAY joy humor
- 27. Reflection: Feelings and Needs Quickwrite: Thinking about the example of change you selected, what were you feeling about that change and what needs were underlying that feeling?
- 28. 8. Where is the puck going? Lots of companies don’t succeed over time. What do they do fundamentally wrong? They usually miss the future. Larry Page Founder, Google CEO, Alphabet
- 29. 8. Where is the puck going? PASSENGER DRIVER CASUALT Y
- 30. 8. Where is the puck going?
- 31. 7. What is my biggest hazard (fear)? Success breeds complacency. Complacency breeds failure. Only the paranoid survive. Andy Grove Former CEO, Intel
- 32. Threats are real. 7. What is my biggest hazard (fear)?
- 33. Picasso had a saying - ‘good artists copy, great artists steal’ - we have always been shameless about stealing great ideas. 6. What is my biggest opportunity? Steve Jobs Founder & CEO Apple
- 34. Reflection: Puck, Hazard, Opportunity Quickwrite: How was your change fueled by the concept of skating to where the puck was going, avoiding a hazard, or taking advantage of an opportunity?
- 35. 5. How can i get smarter about [ ]? I think most people can learn a lot more than they think they can. Elon Musk Founder & CEO Tesla
- 36. 5. How can i get smarter about [ ]? BACKPACKER - Unencumbered, open to new possibilities, ready to explore new terrain, not stuck in yesterday's best practices. HUNTER/GATHERER - Seek out experts, return with ideas and resources to address challenges. FIREWALKER - Lacking situational confidence, take small, calculated steps, move fast and seek feedback to stay on track. PIONEER - Keep things simple, focus on meeting core needs, improvise and work tirelessly while pushing boundaries. ROOKIE SMARTS
- 37. 4. What do I need to put in the rear view mirror? There’s a finite market for DVD- by-mail, the growth over the next 10 years will be in streaming. Reed Hastings CEO Netflix
- 38. Reflection: Rookie Smarts and Rear View Mirror Quickwrite: While navigating your change, what opportunities did you have to learn like a “rookie” and what did you choose to put into your rear view mirror?
- 39. 3. What experiences/people have shaped me? When strongly disagreeing with another … it can be constructive to take a minute to understand … what in their background has led them to take that position. Jeff Wiener CEO LinkedIn
- 40. 3. What experiences/people have shaped me? Intellectual Rational Interpreted Experiences Sociology of Knowledge
- 41. 2. What would it take to change my beliefs? People who are right most of the time are people who change their minds often Jeff Bezos Founder & CEO Amazon.com
- 42. 2. What would it take to change my beliefs? What Compelling vision Proof of concept Testimonial Market validation Mass market acceptance Where My mind Personal experience Peers Competition/Customers Everywhere
- 43. 2. What would it take to change my beliefs?
- 44. “Life is struggle.” I believe that within that quote lies the most important lesson in entrepreneurship: Embrace the struggle. As a startup CEO, I slept like a baby. I woke up every 2 hours and cried. 1. What do we need to confront? Ben Horowitz Investor in Facebook, Pinterest, Twitter, Skype
- 45. Reflection: Shaped Beliefs, Change Beliefs, Confront Quickwrite: How did your beliefs help or hinder you in navigating your change, and did you choose to examine or change any of your beliefs? What or who did you have to confront?
- 46. Final Thoughts ... The biggest risk is not taking any risk. In a world that’s changing really quickly, the only strategy that is guaranteed to fail is not taking risks. Mark Zuckerberg Founder & CEO, Facebook
- 47. Be Optimistic! Pivotable Planning - Plan A, B, Z Rooted Confidence - Growth Mindset Future mindedness - Think, Predict, Act
Notes de l'éditeur
- Despite having three children, I am not particularly well qualified to talk about parenting, at least according to my mother. I counter that in addition to my 12 years of experience being a parent I have 46 years of experience being treated like a child. Haha the more I tell that joke, the lower my therapy bills are.
- The theme for your staff meeting this year is about managing through change. It’s a tough challenge that applies to every leader in the world whether in business, government or even your family. I don’t know if there is another region in the world that thinks about how to deal with change more than Silicon Valley. But the good news is that Silicon Valley is not just a location, it’s a mindset. Today, I’m hopeful that I can both encourage and advise you on how to develop a Silicon Valley mindset that embraces change and makes the most of it.
- While we might think that this idea of constant change is a modern one, in fact, humankind has been feeling this way for milennia…. Quote from Heraclitus 6th century BC.
- What is new, however is the rate of change, f of x, is moving towards what feels like infinity.
- 1910
- 1930s
- 1950s
- 2007
- Uber in 2012
- VIP Kids
- So instead of talking to you like the unqualified expert I thot I would share some of the questions I have pondered and some stories as a Fellow sojourner on the edge of civilization, together we cross primal rubicons of technology usage. Guided by nothing more than reason, intuition and good intentions. Let’s cut ourselves some slack.
- Personal experience of change - Ethos
- shita-kitae
- Way of thinking, how to process Hazard vs. Opportunity
- Self Identification - Validation Are you feeling trepidation vs excitement. Are you guiding vs. following as the iceberg is melting Way of thinking, how to process Hazard vs. Opportunity
- Self Identification - Validation Are you feeling trepidation vs excitement. Are you guiding vs. following as the iceberg is melting Way of thinking, how to process Hazard vs. Opportunity
- Self Identification - Validation Are you feeling trepidation vs excitement. Are you guiding vs. following as the iceberg is melting Way of thinking, how to process Hazard vs. Opportunity
- Universality of needs What need is being threatened by change People don’t resist change, they resist pain
- Universality of needs What need is being threatened by change People don’t resist change, they resist pain
- Embrace the inevitable Funner to shape the inevitable than fight it our get run over by it Simply Hired - job search opp vs job boards MWW market cap. Yahoo to Direct to Google to social meda. Blueberry vs. Sabre Tooth - Flashbulb Appreciative inquiry - frame as problem or frame as opportunity
- Embrace the inevitable Funner to shape the inevitable than fight it our get run over by it Simply Hired - job search opp vs job boards MWW market cap. Yahoo to Direct to Google to social meda. Blueberry vs. Sabre Tooth - Flashbulb Appreciative inquiry - frame as problem or frame as opportunity
- We are all driven by hazard and opportunity Are you holding on? Yahoo search - your strength can be a weakness Janet Reno - live in fear diminish my life We are all driven by hazard and opportunity Stretch yourself. What am I afraid of? What would you do if you knew you could not fail? “Observing is the big game changer in our company.” - Scott Cook Blockbuster quote - Neither RedBox nor Netflix are even on the radar screen in terms of competition
- We are all driven by hazard and opportunity Are you holding on? Yahoo search - your strength can be a weakness Janet Reno - live in fear diminish my life We are all driven by hazard and opportunity Stretch yourself. What am I afraid of? What would you do if you knew you could not fail? Blockbuster quote - Neither RedBox nor Netflix are even on the radar screen in terms of competition
- Actually, you don’t often have to be in the prediction game, you have to be in the observation game. “Observing is the big game changer in our company.” - Scott Cook What is the big opportunity? Finding personal motivation for change - Hazard vs. Opportunity - Resent, Resist, Regret vs. Embrace It’s funner to be opportunity oriented Eric Schmidt concerned about teenager as a competitor to Google Mark Zuckerberg was teenager at the time.
- What is the big opportunity? Finding personal motivation for change - Hazard vs. Opportunity - Resent, Resist, Regret vs. Embrace It’s funner to be opportunity oriented Eric Schmidt concerned about teenager as a competitor to Google Mark Zuckerberg was teenager at the time.
- Silicon Valley enough of an outsider
- Netflix - Reed Hasting DVD Troy Pullman - Apple II Product Manager Change mentality - churn up the road
- What is the big opportunity? Finding personal motivation for change - Hazard vs. Opportunity - Resent, Resist, Regret vs. Embrace It’s funner to be opportunity oriented Eric Schmidt concerned about teenager as a competitor to Google Mark Zuckerberg was teenager at the time.
- High self awareness Yahoo’s success with big advertisers vs. google 1,000,000 “Without computer clubs there would probably be no Apple computers.” - Stephen Wozniak Jobs/Wozniak, Yang/Filo, Page/Brin Enough of an outsider NVC Universality of needs Hard to change from inside Megyn Kelly - “Here’s to using our most generous lens” White Hat/Black Hat “When strongly disagreeing with another, most of us have a tendency to see things solely through our own world view.”
- Visionary, Proof of Concept - Early Adopter, Market Validation Seeing is believing - Doubting Thomas Crossing the Chasm “There are three stages in scientific discovery. First, people deny that it is true, then they deny that it is important; finally they credit the wrong person.” ― Bill Bryson, A Short History of Nearly Everything Stigler's law of eponymy is a process proposed by University of Chicago statistics professor Stephen Stigler in his 1980 publication "Stigler's law of eponymy". It states that no scientific discovery is named after its original discoverer.
- AirBnB Visionary, Proof of Concept - Early Adopter, Market Validation Seeing is believing - Doubting Thomas Crossing the Chasm “There are three stages in scientific discovery. First, people deny that it is true, then they deny that it is important; finally they credit the wrong person.” ― Bill Bryson, A Short History of Nearly Everything Stigler's law of eponymy is a process proposed by University of Chicago statistics professor Stephen Stigler in his 1980 publication "Stigler's law of eponymy". It states that no scientific discovery is named after its original discoverer.
- AirBnB Visionary, Proof of Concept - Early Adopter, Market Validation Seeing is believing - Doubting Thomas Crossing the Chasm “There are three stages in scientific discovery. First, people deny that it is true, then they deny that it is important; finally they credit the wrong person.” ― Bill Bryson, A Short History of Nearly Everything Stigler's law of eponymy is a process proposed by University of Chicago statistics professor Stephen Stigler in his 1980 publication "Stigler's law of eponymy". It states that no scientific discovery is named after its original discoverer.
- Courageous Conversations - when you are feeling there is a disconnect, when you are feeling unsettled, use dialog to move you But after the meeting, Scott’s boss, Sheryl Sandberg, suggested they take a walk together. She talked about the things she’d liked about the presentation and how impressed she was with the success the team was having—yet Scott could feel a "but" coming. "Finally she said, ‘But you said um a lot.’ And I thought, ‘Oh, no big deal. I know, I do that. But who cared if I said um when I had the tiger by the tail?’" Sandberg pushed forward, asking whether Scott’s ums were the result of nervousness. She even suggested that Google could hire a speaking coach to help. Still, Scott brushed off the concern; it didn’t seem like an important issue. "Finally, Sheryl said, ‘You know, Kim, I can tell I'm not really getting through to you. I'm going to have to be clearer here. When you say um every third word, it makes you sound stupid.’"
- What is the big opportunity? Finding personal motivation for change - Hazard vs. Opportunity - Resent, Resist, Regret vs. Embrace It’s funner to be opportunity oriented Eric Schmidt concerned about teenager as a competitor to Google Mark Zuckerberg was teenager at the time.
- Core of SV Mindset Martin Seligman, Chris Petersen Ready Fire Aim,, Firewalking, Pivot, Playing Chess, Board Games, New Information