Slides from CIAOPS September 2019 webinar that provided Microsoft 365 news update, open Q & A as well as a focus session on Teams. Video recording is available at www.ciaopsacademy.com

1. Need to Know Microsoft 365
Webinar
September 2019
@directorcia
http://about.me/ciaops

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3. For questions after the event:
Email : director@ciaops.com
Twitter : @directorcia

4. Webinar recordings at:
www.ciaopsacademy.com
Free access for CIAOPS patrons

6. Please:
- Turn off your mobile
- Turn off your email
- Have somewhere to
take notes

7. http://www.ciaopslearn.com

8. Agenda
- Microsoft 365 Update
- Microsoft Teams
- Q & A

10. News
• Swap SharePoint site
• https://docs.microsoft.com/en-gb/powershell/module/sharepoint-online/invoke-
spositeswap?view=sharepoint-ps
• Templates for adding users
• https://techcommunity.microsoft.com/t5/Microsoft-365-Blog/New-to-admin-center-Templates-for-adding-
users-faster/ba-p/856424
• Automated incident response for Office 365 ATP P2
• https://www.microsoft.com/security/blog/2019/09/09/automated-incident-response-office-365-atp-now-
generally-available/
• New webparts coming to SharePoint
• https://techcommunity.microsoft.com/t5/Microsoft-SharePoint-Blog/New-web-parts-coming-to-SharePoint-
August-2019/ba-p/828376
• New version of Microsoft To-Do
• https://www.microsoft.com/en-us/microsoft-365/blog/2019/09/09/announcing-new-version-microsoft-to-
do/

11. Microsoft Teams

12. Overview
• You get Microsoft Teams if you have a full SharePoint License
• Teams is available to all Office 365 Suites
• Utilises existing services like Exchange, SharePoint, etc
• Has a dedicated app available on all platforms
• Is now enabled by default on all Office 365 tenants
• Microsoft Teams administration is available in the Services
area in the Office 365 Admin portal

13. Collaboration
Universes

14. Old New Modern
Data
Comms
Shadow IT
Files
IT Admin
Ad Hoc
Linear Parallel
User
Structured
Control
Data
Access
Office 365 Team
Work

15. What is Teams?

16. Teams enable seamless productivity using the Office 365 suite that you
know and trust
Exchange
SharePointStream
OneNote
Applications
Teams
Group chat
Audio stream
Video/Screen share
Content Delivered
People
Location / Time
Agenda
Action items
Planner Trello
WhiteboardNotes
DocumentsRecording

17. Chat, calls & meetings
for today’s teams
Integrated Office 365 apps
Customizable and extensible
Enterprise security,
compliance & manageability

21. Unlock productivity with
150+ integrations

22. Microsoft Graph Microsoft AI Cortana
The foundations
Spaces
Personal workspace Mobile workspace Shared Collaboration Spaces Small or large conference rooms
Teams-enabled devices provide choice and versatility
Personal devices
Mobile
phone
Mobile phone
station
Headset Speaker
puck
Desk phone
Shared devices
Skype Room
Systems
Conference Room
Phone
Large-screen
collaboration device

23. File storage is in SharePoint

24. Full SharePoint Site

25. Automate with Bots

27. Customer Support
• Enable continuous knowledge sharing
between shifts
• Provide visibility into customer escalations
• Search for solutions across conversations
• Speed up issue resolution with various
subject matter experts
Engineering
• Enable continuous discussion across a
distributed team
• Discuss ideas and requirements, gather
inputs in the open
• Store standard documentation and files
• Integrate with developer tools like Jira
Finance
• Prepare earnings release with cross-
functional stakeholders
• Streamline data consolidation and analysis
• Store budgeting documentation and files
• Share economic trends and news
Human Resources
• Drive alignment on job descriptions and
streamline interview processes
• Plan and prepare new employee onboarding
• Engage distributed employees in training
• Share department resources and
documentation
Marketing
• Coordinate campaigns and event tasks
• Share the latest content drafts for feedback
• Get automated reports from analytics tools
• Prepare marketing launch across multiple
stakeholders
Sales
• Get quick answers from PMs and Sales Ops
• Share key customer wins
• Get lead notifications and deal mentions
• Share latest company, product and
competitor news
Operations & Project Management
• Streamline project communication and tools
• Provide status updates, get feedback, coordinate tasks
• Share files and collaborate on deliverables
• Get new project members up to speed quickly

28. Guest Access

29. Anyone with an Azure Active Directory (AAD) account can be added as a
guest in Teams.
• Can have any email account (Work accounts e.g. Office 365)
• Accounts are added and securely managed within Azure AD through Azure AD B2B Collaboration
• IT admins can quickly and easily view, add, or revoke a guest’s access to the host tenant
• Are included as part of your Office 365 subscription at no additional cost
• Are subject to Azure AD & Office 365 service limits
Guests

30. Guest Access Capabilities
Capabilities Teams User Guest User
Create channels X X
Participate in a private chat X X
Participate in a channel conversation X X
Post, delete, and edit messages X X
Share a channel file X X
Share a chat file X
Add apps (tabs, bots, connectors) X
Create tenant-wide and teams/channels guest access policies X
Invite a user outside the Office 365 tenant's domain X
Create team X
Discover and join public teams X
View org chart X
Note: Office 365 admins control the features available to guests.

31. How to enable Guest Teams
In the Office 365 Admin
Center, Settings > Services &
add-ins, choose Microsoft
Teams.
Select the user/license type
you want to configure to
Guest
Make sure Turn Microsoft
Teams on or off for all users of
this type is set to On

32. Demo

33. Take aways
• Microsoft Teams is a different way of collaborating
• Microsoft Teams enables the user to create the spaces they
need to do work with others
• Naming conventions and setup of services can be confusing
• Backup and recovery is something that needs to be carefully
considered and managed
• Microsoft Teams is being widely adopted and will continue to
iterate rapidly

34. Resources
• Introducing Microsoft Teams- https://www.youtube.com/watch?v=nKU-
FMzZFF0&t=68s
• Teams Quickstart - https://support.office.com/en-us/article/Microsoft-Tea
ms-Quick-Start-422bf3aa-9ae8-46f1-83a2-e65720e1a34d
• Administrator settings for Microsoft Teams - https://support.office.
com/en-us/article/Administrator-settings-for-Microsoft-Teams-3966a3f5-7e0f-4e
a9-a402-41888f455ba2
• Get started with Microsoft Teams - https://www.microsoft.com/itshow
case/Article/Content/872/Getting-started-with-Microsoft-Teams
• Success with Teams - https://www.successwithteams.com/

35. CIAOPS Resources
• Blog – http://blog.ciaops.com
• Free SharePoint Training via email – http://bit.ly/cia-gs-spo
• Free Office 365, Azure Administration newsletter – http://bit.ly/cia-o365-tech
• Free Office 365, Azure video tutorials – http://www.youtube.com/directorciaops
• Free documents, presentations, eBooks – http://slideshare.net/directorcia
• Office 365, Azure, Cloud podcast – http://ciaops.podbean.com
• Office 365, Azure online training courses – http://www.ciaopsacademy.com
• Office 365 and Azure community – http://www.ciaopspatron.com
Twitter
@directorcia
Facebook
https://www.facebook.com/ciaops
Email
director@ciaops.com
Skype for Business
admin@ciaops365.com

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38. That’s all folks!
Thanks for attending