14. DevOps is not just
about magical tooling
and processes.
Noa
@blippie
15. Ops in Squads
‣ "The Operations team has since
disbanded as a formal team and
most of them are now squads
within the Service Availability
product area, focusing primarily on
providing infrastructure, tools, and
support to enable other Squads to
meet this goal."
Ops in Squads Guild
Embeddings
SRE Unconference
SRE Lunch and Learn
16. Incident Manager On-Call (IMOC)
‣ "Most incidents and outages at
Spotify are handled by an
operationally responsible squad (or
two) without the need for a
coordinator. IMOC helps with the
remainder.”
Coordinate as necessary
Address systemic or infrastructure issues