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Automating
Mobile Growth
How mobile marketers can drive organic
acquisition and growth
Source:VentureBeat
Mobile Organic is largely untapped
Referrals deliver:
18% higher retention
16% profit uplift
GenX/GenY 35%
Source: HBR
Family/Friends recommendations
remain top influencer at 84%
Source: Nielsen
Problem:App User Acquisition keeps getting tougher
Costs continue to increase.
Huge games and “unicorns”
beat out all other App
marketers
What if your competitor achieves
organic viral marketing and you
don’t?
CPI, CPC, CPM
App Discovery is getting tougher
ASO tricks and hygiene are well-
known and product-tized.
Problem:App On-Boarding in Broken
UserA sends non-
UserB a great recipe
from inside YOUR
App
UserB gets a Weblink
and lands at website or
nothing
UserB FINALLY Installs
YOUR App
but can’t find recipe
UserB NEVER comes
back to your App
DEEP-LINKS DON’T WORK AT INSTALL TIME
VentureBeat says:
“Imagine a web without URLs.
That’s what the Mobile App
world looks like now”
THIS PROBLEM IS NOW SOLVED
Personalize on-boarding with Deeplinking
fb://profile
Web App
Yelp biz
http://www.yelp.com/biz/the-sentinel-san-
francisco
yelp:///biz/the-sentinel-san-francisco
Yelp search
http://www.yelp.com/search?
find_desc=bars&find_loc=SF
yelp:///search?terms=bars&location=sf
What if your competitor hockeysticks?
“Viral Growth
always beats
Paid Growth”
Viral Growth always beats paid growth
Viral Growth always beats paid growth
Viral Growth always beats paid growth
Viral Growth always beats paid growth
Viral Growth always beats paid growth
AirBnB
They deeplinked referrals
They DID have a
MANUAL Coupon Code
referral system
They GOT
300% signup increase/day
25% uplift in bookings
Problem:App User Retention is broken
Average app loses 80% of users after 1st day.
Make FTUE (first time user experience)
super important
(Source: segment.io)
Problem: Marketers need to Engage Users without
Coders
Weeks and $$$ for each iteration
6 Easy Organic Tactics you should be doing
Deeplink personalized onboarding based
on referral/source
Prompt for Registration if Engaged
6 Easy Organic Tactics you should be doing
“Member Get Member” Referral Rewards
Deeplink personalized onboarding
Prompt for Registration if Engaged
Run campaign to “engaged users” to share with friends
6 Easy Organic Tactics you should be doing
“Member Get Member” Referral Rewards
Deeplink personalized onboarding
Prompt for Registration if Engaged
6 Easy Organic Tactics you should be doing
“Member Get Member” Referral Rewards
Deeplink personalized onboarding
Run Re-Engagement Campaigns for Zombies
Prompt for Registration if Engaged
Re-Engage Zombies
6 Easy Organic Tactics you should be doing
“Member Get Member” Referral Rewards
Deeplink personalized onboarding
Run Re-Engagement Campaigns for Zombies
Prompt for Registration if Engaged
“Release Often” with ASO Hygiene
Ask for Rating/Feedback Campaigns
Rating Flow
Trigger on
“Happy
Event”
Would you
like to give us
5 stars?
Send them to
Appstore
1-Click
Survey +
Text Option
Iterate
Products/
Responde.g
Finish a level in a game
15 minutes after purchase
Completed a task of core utility
Slightly more challenging organic activities
Intersect CRM/Loyalty/Backend Data with Mobile Behaviour
Geofence Reminders/Incentives/Offers
Beacons intersected with CRM (not spamming)
Cart Abandonment with Geofence Reminder
Deployment Cost/Complexity
Push
Triggers
Target
Segment
Landing
Segment
Uplift
Thanks for
installing - register
NOW to get more
benefits….

Installers +1 hour Registered Users
“Surprise and
Delight” Geofence
Offer.
Tyre Kickers in
Geofence
Purchasers
Alex & Ani Beacon
Nearby Shoppers
with App
“We’ve not seen
you lately - here’s
some news you
missed”
Zombies Tyre Kickers
3.3x Lift
App Users
50%
Increase
“Month on
Month” Sales
Store footfall
and shopping
frequency
20% higher
basket size
MAU (Monthly
Active Users)
Registration
12%
registered
Performance of Triggered Segmented Push
75%Views 30% footfall
15%
purchased
QUESTIONS?
http://bit.ly/MobileEngagementPodcast
david@streethawk.com
@djinoz
@StreetHawkApp

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Automate Mobile Growth Hacking - 6 Easy Organic Tactics you should do

  • 1. Automating Mobile Growth How mobile marketers can drive organic acquisition and growth
  • 2. Source:VentureBeat Mobile Organic is largely untapped Referrals deliver: 18% higher retention 16% profit uplift GenX/GenY 35% Source: HBR Family/Friends recommendations remain top influencer at 84% Source: Nielsen
  • 3. Problem:App User Acquisition keeps getting tougher Costs continue to increase. Huge games and “unicorns” beat out all other App marketers What if your competitor achieves organic viral marketing and you don’t? CPI, CPC, CPM App Discovery is getting tougher ASO tricks and hygiene are well- known and product-tized.
  • 4. Problem:App On-Boarding in Broken UserA sends non- UserB a great recipe from inside YOUR App UserB gets a Weblink and lands at website or nothing UserB FINALLY Installs YOUR App but can’t find recipe UserB NEVER comes back to your App
  • 5. DEEP-LINKS DON’T WORK AT INSTALL TIME VentureBeat says: “Imagine a web without URLs. That’s what the Mobile App world looks like now” THIS PROBLEM IS NOW SOLVED
  • 6. Personalize on-boarding with Deeplinking fb://profile Web App Yelp biz http://www.yelp.com/biz/the-sentinel-san- francisco yelp:///biz/the-sentinel-san-francisco Yelp search http://www.yelp.com/search? find_desc=bars&find_loc=SF yelp:///search?terms=bars&location=sf
  • 7. What if your competitor hockeysticks? “Viral Growth always beats Paid Growth”
  • 8. Viral Growth always beats paid growth
  • 9. Viral Growth always beats paid growth
  • 10. Viral Growth always beats paid growth
  • 11. Viral Growth always beats paid growth
  • 12. Viral Growth always beats paid growth
  • 13. AirBnB They deeplinked referrals They DID have a MANUAL Coupon Code referral system They GOT 300% signup increase/day 25% uplift in bookings
  • 14. Problem:App User Retention is broken Average app loses 80% of users after 1st day. Make FTUE (first time user experience) super important (Source: segment.io)
  • 15. Problem: Marketers need to Engage Users without Coders Weeks and $$$ for each iteration
  • 16. 6 Easy Organic Tactics you should be doing Deeplink personalized onboarding based on referral/source Prompt for Registration if Engaged
  • 17.
  • 18. 6 Easy Organic Tactics you should be doing “Member Get Member” Referral Rewards Deeplink personalized onboarding Prompt for Registration if Engaged
  • 19. Run campaign to “engaged users” to share with friends
  • 20. 6 Easy Organic Tactics you should be doing “Member Get Member” Referral Rewards Deeplink personalized onboarding Prompt for Registration if Engaged
  • 21. 6 Easy Organic Tactics you should be doing “Member Get Member” Referral Rewards Deeplink personalized onboarding Run Re-Engagement Campaigns for Zombies Prompt for Registration if Engaged
  • 23. 6 Easy Organic Tactics you should be doing “Member Get Member” Referral Rewards Deeplink personalized onboarding Run Re-Engagement Campaigns for Zombies Prompt for Registration if Engaged “Release Often” with ASO Hygiene Ask for Rating/Feedback Campaigns
  • 24. Rating Flow Trigger on “Happy Event” Would you like to give us 5 stars? Send them to Appstore 1-Click Survey + Text Option Iterate Products/ Responde.g Finish a level in a game 15 minutes after purchase Completed a task of core utility
  • 25. Slightly more challenging organic activities Intersect CRM/Loyalty/Backend Data with Mobile Behaviour Geofence Reminders/Incentives/Offers Beacons intersected with CRM (not spamming) Cart Abandonment with Geofence Reminder Deployment Cost/Complexity
  • 26. Push Triggers Target Segment Landing Segment Uplift Thanks for installing - register NOW to get more benefits…. Installers +1 hour Registered Users “Surprise and Delight” Geofence Offer. Tyre Kickers in Geofence Purchasers Alex & Ani Beacon Nearby Shoppers with App “We’ve not seen you lately - here’s some news you missed” Zombies Tyre Kickers 3.3x Lift App Users 50% Increase “Month on Month” Sales Store footfall and shopping frequency 20% higher basket size MAU (Monthly Active Users) Registration 12% registered Performance of Triggered Segmented Push 75%Views 30% footfall 15% purchased