SlideShare une entreprise Scribd logo
1  sur  28
The Industry, Trends and Future Conceptualisations
A Journal by Yuri Seo, Margo Buchanan-Oliver
LUXURY BRANDING
Submitted By:
Anusha Seethepalli
Harshit Mahajan
Shaminder Saini
The Abstract
Purpose
• The purpose of this paper is to examine the emergence of a global luxury brand industry and discusses previous
conceptualizations of luxury brands. In this endeavor, the study illustrates the unique context of luxury consumption, to
highlight several developments in extant literature, and to advocate for the advancement of the consumer-centric
paradigm of luxury branding.
Design
• The study reviews the emergence of a global luxury brand industry, discusses macro-environmental trends that have
influenced luxury brand consumption, critically evaluates the existing literature on luxury brands, and offers directions for
future research.
Findings
• The study highlights that luxury brands have emerged as a special form of branding that conveys the unique sociocultural
and individual meanings to their adherents. Moreover, it was found that these meanings have been shaped by a number
of important cultural, social, and external trends, which call researchers and practitioners to consider the consumer-
centric paradigm of luxury branding.
Originality/
Value
• The study calls for a shift in the focus from the characteristics of luxury brands per se, and towards phenomenological
experiences and socio-cultural influences, in the pursuits to understand what brand luxury conveys in the broader context
of post-modern consumer culture. The study offers two distinct areas for future research to address these developments.
Luxury - As Old As Humanity
• Early essays on the meaning and social functions of luxury had already been written in
ancient Greece .
• However, the idea of “luxury brands”, as a special form of branding and a cultural force
behind fashion and an affluent consumption lifestyle, is a relatively new concept.
• Before 1990s there was a group of small, artisan family-owned businesses that
emphasized premium quality and the aesthetic value of their goods.
• After 1990s these a consolidated economic sector led by powerful brand-driven luxury
corporations. These corporations (e.g. LVMH, the Gucci Group, etc.) made substantial
investments in strategic management, product design, marketing, and retail capabilities in
order to build and maintain the luxurious appeal of their brands .
Luxury Brand - Definitions
An exclusive group of brands across different product segments that are distinguished from
the rest by their ability to convey certain elements of consumer-perceived characteristics of
luxuriousness and thereby connote luxury in their respective product categories
(Vigneron and Johnson, 2004)
In order to qualify as a Luxury brand, a brand must: sit within a tier of a product category that
seemingly demonstrates price insensitivity; show that being expensive is of neutral or even
positive impact to its image; demonstrate that perceived price plays a minor role amongst
drivers of purchase
(Interbrand, 2008)
“
Brand
THE
Burberry Beverley Hills Polo
Louis Vuitton Timberland
Rolex Maxima
Rolls Royce Peugeot
SocialCultural External
Macro-Environmental trends have influenced the consumption of luxury brands
and they can be divided into below three categories:
Trends Influencing Luxury Brand Consumption
• Globalisation and multicultural influences has resulted in rise of global luxury brands like Gucci,
Louis Vuitton, Prada by consumers in Asia, BRIC, CIVETS and other developing countries.
• As a result of this trend, customer base for luxury products is becoming more culturally
diversified, bringing new opportunities and challenges for the managers of luxury brands.
• The growing popularity of Luxury brands in emerging markets seems to make the consumer tastes
similar around the world like perceived prestige, aesthetic value and an affluent lifestyle.
• However, the luxury consumption styles of these emergent markets are different than that of
established markets.
Luxury
Consumers
Europe
Old people,
High
disposable
income
America
Young,
Experimental,
Not Brand
Loyal
Japan,
South Korea
Fashionable,
Label-Consicous
Cultural Trends
• A cross-cultural study of luxury across 20 different countries conducted by Dubois, identified
three types of attitude towards Luxury Consumption:
ELITIST
• Luxury is
appropriated for
only a very few, that
is the Elite.
DEMOCRATIC
• Luxury should not
be reserved for
‘refined people’
• Luxury should be
widely accessible
and mass-produced
DISTANT
• Consumers are not
attracted to luxury
goods
Cultural Trends: Three Types of Attitude towards Luxury Consumption
• In earlier times, Luxury items
were consumed by wealthiest
sections of the society to display
wealth and social status.
• But, the industry is experiencing
a rapid expansion of its customer
base to include more social
classes.
• The recent social trend in luxury
consumption is
“Democratisation of Luxury”.
• Wealthy Consumers perceive
Luxury as “Social Badge” while
for Middle and lower classes it is
like a self-reward or a prize.
Social Trends
Emulate
Lifestyle
Of Rich People
Luxury
Gourmands
• High Net Worth Individuals
• Wear Designer Labels from head to toe, 24X7
Luxury
Regulars
• Affluent Individuals with financial assets in excess
of US $100,000
• On a staple diet of Luxury Goods
Luxury
Nibblers
• Well educated young people with decent jobs
• Partake in a few small bites of luxury goods every
season
Social Trends: Three Social Segments of Luxury Consumers
How Celebrities Indulge
in Consumption of
Luxury Brands
Inspire their Fans and
other mass consumers
Consumers Emulate the
affluent Lifestyles of
Celebrities
Increasing attention that luxury brands
receive from the media
The growing popularity of internet
shopping
Increase in International Travel
External Trends
Key Approaches Used to Understand Brand
Luxury
Consumer motivation for purchasing luxury brands was often attributed to “conspicuous
consumption”.Motivation
Status-seeking consumers use luxury brands as a means to achieve a desired impression on
others through brand symbolism.Goal
The more conspicuous the brand, the greater is the respect that can be obtained through its
consumption.Rule
Status-seeking consumers are more drawn to global brands, and the leading luxury brands
generally have a worldwide presence.Presence
Luxury brands communicate the prestige, status, and role position of their users.Communication
Though Luxury brands charge premium prices, they do not compromise demand as the
premiums imply the exclusivity of brand and thus increases a product’s “upmarket” appeal.Premium
Luxury brands as Conspicuous Goods
Consistent
Delivery of
Premium Quality
Heritage of
Craftsmanship
Recognizable
Style or Design
Limited
Production
Emotional
Appeal
Global
Reputation
Association with
Country of Origin
Uniqueness
Personality and
Values of Creator
• With democratisation of luxury and rise of global brands in emerging markets, Luxury brands have
acquired a range of new roles other than being simply social markers of prestige and status.
• Consumer perceptions of luxury brands have become more complex and diverse.
By Nueno & Quelch
Multidimensional constructs of Brand Luxury - Firm Centric Approach
Keller’s Ten
characteristics
of identifying
Luxury Brands
Maintaining a premium image for luxury brands is crucial. Controlling that image is thus a priority
Luxury branding typically involves the creation of many intangible brand associations and an
aspirational image
All aspects of the marketing programme for luxury brands must be aligned to ensure quality
products and services and pleasurable purchase and consumption experiences
Brand elements besides brand names – logos, symbols, packaging, signage, and so on – can be
important drivers of brand equity for luxury brands
Secondary associations from linked personalities, events, countries and other entities can be
important drivers of brand equity for luxury brands
Luxury brands must carefully control distribution via a selective channel strategy
Luxury brands must employ a premium pricing strategy with strong quality cues and few discounts
and mark downs
Brand architecture for luxury brands must be managed very carefully
Competition for luxury brands must be defined broadly as they often compete with other luxury
brands from other categories for discretionary consumer dollars
Luxury brands must legally protect all trademarks and aggressively combat
Multidimensional constructs of Brand Luxury - Firm Centric Approach
Vigner and Johnson brought in the consumer-perceived value model to differentiate
between luxury and non-luxury brands.
Non-Personal Orientated Perceptions Personal Orientated Perceptions1. Consumers purchase luxury items as a means of asserting prestige and status.
2. Limited supply of a luxury brand enhances consumer preference for that brand
because it is perceived to be more exclusive and valued.
3. Expectation that luxury brands offer superior quality and performance over non-
luxury brands.
4. Ability of luxury items to evoke emotions such as pleasure and a sense of
achievement.
5. Consumers often integrate the symbolic meaning of luxury brands into their own
Conspicuousness Uniqueness Quality Hedonism
Perceived
Extended
Self
Multidimensional constructs of Brand Luxury - Consumer Centric Approach
• Luxury brand experiences offer an important way of enhancing the value derived from luxury
brands.
• Hedonic nature of luxury brands provides consumers with an experience of sensory gratification
that is unobtainable from non-luxury brands.
• Consumer experiences are crucial to a luxury brand’s marketing communication process
• Atwal and Williams, provided a typology of consumer experiences which includes Involvement
as “the level of inter-activity between the supplier and the customer”, and Intensity as “the
perception of the strength of feelings towards the interaction”.
Luxury Brand Experiences
Future Approaches for Luxury Brand
Conceptualization
Growth Factors
Transformation from family
owned businesses to global
luxury conglomerates
Favourable macro
economic trends
Future Trends
“Interpretivist” approach-
Repositioning focus of
research
Customer centric paradigm
shift- Co-author and co-
create brand
• Earlier studies focussed on
• Producing findings based on pre-determined quantitative frameworks
• Missed out on deriving insights
• Value of a brand offering is determined by time of use, rather than time of
exchange
• Focusses on post-purchase behaviour
• Customers individualise perception of luxury brands
Luxury Brand Value in Use
• As per traditional view
• Brand meaning was ascribed to effects of brand identity
• Firm centric brand identity
• As per modern approach, brands are contextual and constructed by joint
activities of marketers, consumers and socio-cultural environment.
• Brand meaning is a dynamic process formulated by consumers and managers
influenced by conflicting cultural trends.
Brand Culture
Brands convey unique socio-cultural and individual meaning
Brands offer a reference of good taste, not just objects
Shift in focus - characteristics of luxury brands towards phenomenological,
socio-cultural influences
Conclusion
THANKS

Contenu connexe

Tendances

Web marketing for luxury brands
Web marketing for luxury brandsWeb marketing for luxury brands
Web marketing for luxury brands
Alexandre Corda
 
Digital strategies for luxury brands
Digital strategies for luxury brandsDigital strategies for luxury brands
Digital strategies for luxury brands
Red Keds strategy
 
Mystery Shopping Report - Luxury Brands
Mystery Shopping Report - Luxury BrandsMystery Shopping Report - Luxury Brands
Mystery Shopping Report - Luxury Brands
Valley of Luxe
 
presentation of brands
presentation of brandspresentation of brands
presentation of brands
Silence Speed
 
Global branding gucci
Global branding   gucciGlobal branding   gucci
Global branding gucci
sujasrait
 

Tendances (20)

LUXURY BRAND MANAGEMENT
LUXURY BRAND MANAGEMENTLUXURY BRAND MANAGEMENT
LUXURY BRAND MANAGEMENT
 
The Nature Of Luxury
The Nature Of LuxuryThe Nature Of Luxury
The Nature Of Luxury
 
Burberry Case Study
Burberry Case StudyBurberry Case Study
Burberry Case Study
 
Brand Identity Prism
Brand Identity PrismBrand Identity Prism
Brand Identity Prism
 
Brand analysis of burberry
Brand analysis of burberryBrand analysis of burberry
Brand analysis of burberry
 
Brand Management
Brand ManagementBrand Management
Brand Management
 
What is Luxury?
What is Luxury?What is Luxury?
What is Luxury?
 
Web marketing for luxury brands
Web marketing for luxury brandsWeb marketing for luxury brands
Web marketing for luxury brands
 
Digital strategies for luxury brands
Digital strategies for luxury brandsDigital strategies for luxury brands
Digital strategies for luxury brands
 
Brand Identity
Brand IdentityBrand Identity
Brand Identity
 
Fundamentals of brand building
Fundamentals of brand building Fundamentals of brand building
Fundamentals of brand building
 
Mystery Shopping Report - Luxury Brands
Mystery Shopping Report - Luxury BrandsMystery Shopping Report - Luxury Brands
Mystery Shopping Report - Luxury Brands
 
presentation of brands
presentation of brandspresentation of brands
presentation of brands
 
Branding Made Easy
Branding Made EasyBranding Made Easy
Branding Made Easy
 
Hermes 's maketing strategy
Hermes 's maketing strategyHermes 's maketing strategy
Hermes 's maketing strategy
 
Brand Architecture
Brand ArchitectureBrand Architecture
Brand Architecture
 
Luxury strategies: Vuitton Analysis
Luxury strategies: Vuitton AnalysisLuxury strategies: Vuitton Analysis
Luxury strategies: Vuitton Analysis
 
Brand identity
Brand identityBrand identity
Brand identity
 
Global branding gucci
Global branding   gucciGlobal branding   gucci
Global branding gucci
 
Brand identity levels
Brand identity levelsBrand identity levels
Brand identity levels
 

Similaire à Luxury Branding- Brand Management Approaches

297 luxury branding_india
297 luxury branding_india297 luxury branding_india
297 luxury branding_india
Vivek Sharma
 
Luxury retails-evolving-landscape
Luxury retails-evolving-landscapeLuxury retails-evolving-landscape
Luxury retails-evolving-landscape
Veena Srinath
 
Value perception luxury apparel brands
Value perception   luxury apparel brandsValue perception   luxury apparel brands
Value perception luxury apparel brands
Anil Kumar
 
39566716 ppt-class
39566716 ppt-class39566716 ppt-class
39566716 ppt-class
SHuv Debnath
 

Similaire à Luxury Branding- Brand Management Approaches (20)

A knowledgeable reports on luxury brands. (May be It's sharp May be it's quite)
A knowledgeable reports on luxury brands. (May be It's sharp May be it's quite)A knowledgeable reports on luxury brands. (May be It's sharp May be it's quite)
A knowledgeable reports on luxury brands. (May be It's sharp May be it's quite)
 
STARBRANDS // BUILT TO SHINE: Luxury marketing
STARBRANDS // BUILT TO SHINE: Luxury marketingSTARBRANDS // BUILT TO SHINE: Luxury marketing
STARBRANDS // BUILT TO SHINE: Luxury marketing
 
NCEPM PPT at JIET Jodhpur
NCEPM PPT at JIET JodhpurNCEPM PPT at JIET Jodhpur
NCEPM PPT at JIET Jodhpur
 
297 luxury branding_india
297 luxury branding_india297 luxury branding_india
297 luxury branding_india
 
Trends in luxury retail
Trends in luxury retailTrends in luxury retail
Trends in luxury retail
 
5 luxury market trends in Southeast Asia (July 2013)
5 luxury market trends in Southeast Asia (July 2013)5 luxury market trends in Southeast Asia (July 2013)
5 luxury market trends in Southeast Asia (July 2013)
 
Luxury retails-evolving-landscape
Luxury retails-evolving-landscapeLuxury retails-evolving-landscape
Luxury retails-evolving-landscape
 
Module 7-Cultural influences on CB.pdf
Module 7-Cultural influences on CB.pdfModule 7-Cultural influences on CB.pdf
Module 7-Cultural influences on CB.pdf
 
Unit 2 consumer behavior
Unit 2 consumer behaviorUnit 2 consumer behavior
Unit 2 consumer behavior
 
Unit 2 consumer behavior
Unit 2 consumer behaviorUnit 2 consumer behavior
Unit 2 consumer behavior
 
11-Personality and Self Concept-10-02-2023.pptx
11-Personality and Self Concept-10-02-2023.pptx11-Personality and Self Concept-10-02-2023.pptx
11-Personality and Self Concept-10-02-2023.pptx
 
Product and brand
Product and brandProduct and brand
Product and brand
 
Value perception luxury apparel brands
Value perception   luxury apparel brandsValue perception   luxury apparel brands
Value perception luxury apparel brands
 
39566716 ppt-class
39566716 ppt-class39566716 ppt-class
39566716 ppt-class
 
Brand(ed) content & Luxury Communications
Brand(ed) content & Luxury CommunicationsBrand(ed) content & Luxury Communications
Brand(ed) content & Luxury Communications
 
LVMH
LVMH LVMH
LVMH
 
Creation of brand
Creation of brandCreation of brand
Creation of brand
 
Nick Cooper
Nick CooperNick Cooper
Nick Cooper
 
Luxury - Finding Your Train Ticket - 2015
Luxury - Finding Your Train Ticket - 2015Luxury - Finding Your Train Ticket - 2015
Luxury - Finding Your Train Ticket - 2015
 
Coach
CoachCoach
Coach
 

Dernier

4 TRIK CARA MENGGUGURKAN JANIN ATAU ABORSI KANDUNGAN
4 TRIK CARA MENGGUGURKAN JANIN ATAU ABORSI KANDUNGAN4 TRIK CARA MENGGUGURKAN JANIN ATAU ABORSI KANDUNGAN
4 TRIK CARA MENGGUGURKAN JANIN ATAU ABORSI KANDUNGAN
Cara Menggugurkan Kandungan 087776558899
 

Dernier (20)

2024 Social Trends Report V4 from Later.com
2024 Social Trends Report V4 from Later.com2024 Social Trends Report V4 from Later.com
2024 Social Trends Report V4 from Later.com
 
[Expert Panel] New Google Shopping Ads Strategies Uncovered
[Expert Panel] New Google Shopping Ads Strategies Uncovered[Expert Panel] New Google Shopping Ads Strategies Uncovered
[Expert Panel] New Google Shopping Ads Strategies Uncovered
 
Discover Ardency Elite: Elevate Your Lifestyle
Discover Ardency Elite: Elevate Your LifestyleDiscover Ardency Elite: Elevate Your Lifestyle
Discover Ardency Elite: Elevate Your Lifestyle
 
Optimizing Your Marketing with AI-Powered Prompts
Optimizing Your Marketing with AI-Powered PromptsOptimizing Your Marketing with AI-Powered Prompts
Optimizing Your Marketing with AI-Powered Prompts
 
How consumers use technology and the impacts on their lives
How consumers use technology and the impacts on their livesHow consumers use technology and the impacts on their lives
How consumers use technology and the impacts on their lives
 
TAM_AdEx-Cross_Media_Report-Banking_Finance_Investment_(BFSI)_2023.pdf
TAM_AdEx-Cross_Media_Report-Banking_Finance_Investment_(BFSI)_2023.pdfTAM_AdEx-Cross_Media_Report-Banking_Finance_Investment_(BFSI)_2023.pdf
TAM_AdEx-Cross_Media_Report-Banking_Finance_Investment_(BFSI)_2023.pdf
 
Distribution Ad Platform_ The Role of Distribution Ad Network.pdf
Distribution Ad Platform_ The Role of  Distribution Ad Network.pdfDistribution Ad Platform_ The Role of  Distribution Ad Network.pdf
Distribution Ad Platform_ The Role of Distribution Ad Network.pdf
 
Unveiling the Legacy of the Rosetta stone A Key to Ancient Knowledge.pptx
Unveiling the Legacy of the Rosetta stone A Key to Ancient Knowledge.pptxUnveiling the Legacy of the Rosetta stone A Key to Ancient Knowledge.pptx
Unveiling the Legacy of the Rosetta stone A Key to Ancient Knowledge.pptx
 
HOW TO HANDLE SALES OBJECTIONS | SELLING AND NEGOTIATION
HOW TO HANDLE SALES OBJECTIONS | SELLING AND NEGOTIATIONHOW TO HANDLE SALES OBJECTIONS | SELLING AND NEGOTIATION
HOW TO HANDLE SALES OBJECTIONS | SELLING AND NEGOTIATION
 
Best 5 Graphics Designing Course In Chandigarh
Best 5 Graphics Designing Course In ChandigarhBest 5 Graphics Designing Course In Chandigarh
Best 5 Graphics Designing Course In Chandigarh
 
10 Email Marketing Best Practices to Increase Engagements, CTR, And ROI
10 Email Marketing Best Practices to Increase Engagements, CTR, And ROI10 Email Marketing Best Practices to Increase Engagements, CTR, And ROI
10 Email Marketing Best Practices to Increase Engagements, CTR, And ROI
 
The 9th May Incident in Pakistan A Turning Point in History.pptx
The 9th May Incident in Pakistan A Turning Point in History.pptxThe 9th May Incident in Pakistan A Turning Point in History.pptx
The 9th May Incident in Pakistan A Turning Point in History.pptx
 
personal branding kit for music business
personal branding kit for music businesspersonal branding kit for music business
personal branding kit for music business
 
W.H.Bender Quote 61 -Influential restaurant and food service industry network...
W.H.Bender Quote 61 -Influential restaurant and food service industry network...W.H.Bender Quote 61 -Influential restaurant and food service industry network...
W.H.Bender Quote 61 -Influential restaurant and food service industry network...
 
Social Media Marketing Portfolio - Maharsh Benday
Social Media Marketing Portfolio - Maharsh BendaySocial Media Marketing Portfolio - Maharsh Benday
Social Media Marketing Portfolio - Maharsh Benday
 
Micro-Choices, Max Impact Personalizing Your Journey, One Moment at a Time.pdf
Micro-Choices, Max Impact Personalizing Your Journey, One Moment at a Time.pdfMicro-Choices, Max Impact Personalizing Your Journey, One Moment at a Time.pdf
Micro-Choices, Max Impact Personalizing Your Journey, One Moment at a Time.pdf
 
The Art of sales from fictional characters.
The Art of sales from fictional characters.The Art of sales from fictional characters.
The Art of sales from fictional characters.
 
Cartona.pptx. Marketing how to present your project very well , discussed a...
Cartona.pptx.   Marketing how to present your project very well , discussed a...Cartona.pptx.   Marketing how to present your project very well , discussed a...
Cartona.pptx. Marketing how to present your project very well , discussed a...
 
HITECH CITY CALL GIRL IN 9234842891 💞 INDEPENDENT ESCORT SERVICE HITECH CITY
HITECH CITY CALL GIRL IN 9234842891 💞 INDEPENDENT ESCORT SERVICE HITECH CITYHITECH CITY CALL GIRL IN 9234842891 💞 INDEPENDENT ESCORT SERVICE HITECH CITY
HITECH CITY CALL GIRL IN 9234842891 💞 INDEPENDENT ESCORT SERVICE HITECH CITY
 
4 TRIK CARA MENGGUGURKAN JANIN ATAU ABORSI KANDUNGAN
4 TRIK CARA MENGGUGURKAN JANIN ATAU ABORSI KANDUNGAN4 TRIK CARA MENGGUGURKAN JANIN ATAU ABORSI KANDUNGAN
4 TRIK CARA MENGGUGURKAN JANIN ATAU ABORSI KANDUNGAN
 

Luxury Branding- Brand Management Approaches

  • 1. The Industry, Trends and Future Conceptualisations A Journal by Yuri Seo, Margo Buchanan-Oliver LUXURY BRANDING Submitted By: Anusha Seethepalli Harshit Mahajan Shaminder Saini
  • 2. The Abstract Purpose • The purpose of this paper is to examine the emergence of a global luxury brand industry and discusses previous conceptualizations of luxury brands. In this endeavor, the study illustrates the unique context of luxury consumption, to highlight several developments in extant literature, and to advocate for the advancement of the consumer-centric paradigm of luxury branding. Design • The study reviews the emergence of a global luxury brand industry, discusses macro-environmental trends that have influenced luxury brand consumption, critically evaluates the existing literature on luxury brands, and offers directions for future research. Findings • The study highlights that luxury brands have emerged as a special form of branding that conveys the unique sociocultural and individual meanings to their adherents. Moreover, it was found that these meanings have been shaped by a number of important cultural, social, and external trends, which call researchers and practitioners to consider the consumer- centric paradigm of luxury branding. Originality/ Value • The study calls for a shift in the focus from the characteristics of luxury brands per se, and towards phenomenological experiences and socio-cultural influences, in the pursuits to understand what brand luxury conveys in the broader context of post-modern consumer culture. The study offers two distinct areas for future research to address these developments.
  • 3. Luxury - As Old As Humanity • Early essays on the meaning and social functions of luxury had already been written in ancient Greece . • However, the idea of “luxury brands”, as a special form of branding and a cultural force behind fashion and an affluent consumption lifestyle, is a relatively new concept. • Before 1990s there was a group of small, artisan family-owned businesses that emphasized premium quality and the aesthetic value of their goods. • After 1990s these a consolidated economic sector led by powerful brand-driven luxury corporations. These corporations (e.g. LVMH, the Gucci Group, etc.) made substantial investments in strategic management, product design, marketing, and retail capabilities in order to build and maintain the luxurious appeal of their brands .
  • 4. Luxury Brand - Definitions An exclusive group of brands across different product segments that are distinguished from the rest by their ability to convey certain elements of consumer-perceived characteristics of luxuriousness and thereby connote luxury in their respective product categories (Vigneron and Johnson, 2004) In order to qualify as a Luxury brand, a brand must: sit within a tier of a product category that seemingly demonstrates price insensitivity; show that being expensive is of neutral or even positive impact to its image; demonstrate that perceived price plays a minor role amongst drivers of purchase (Interbrand, 2008) “
  • 10. SocialCultural External Macro-Environmental trends have influenced the consumption of luxury brands and they can be divided into below three categories: Trends Influencing Luxury Brand Consumption
  • 11. • Globalisation and multicultural influences has resulted in rise of global luxury brands like Gucci, Louis Vuitton, Prada by consumers in Asia, BRIC, CIVETS and other developing countries. • As a result of this trend, customer base for luxury products is becoming more culturally diversified, bringing new opportunities and challenges for the managers of luxury brands. • The growing popularity of Luxury brands in emerging markets seems to make the consumer tastes similar around the world like perceived prestige, aesthetic value and an affluent lifestyle. • However, the luxury consumption styles of these emergent markets are different than that of established markets. Luxury Consumers Europe Old people, High disposable income America Young, Experimental, Not Brand Loyal Japan, South Korea Fashionable, Label-Consicous Cultural Trends
  • 12. • A cross-cultural study of luxury across 20 different countries conducted by Dubois, identified three types of attitude towards Luxury Consumption: ELITIST • Luxury is appropriated for only a very few, that is the Elite. DEMOCRATIC • Luxury should not be reserved for ‘refined people’ • Luxury should be widely accessible and mass-produced DISTANT • Consumers are not attracted to luxury goods Cultural Trends: Three Types of Attitude towards Luxury Consumption
  • 13. • In earlier times, Luxury items were consumed by wealthiest sections of the society to display wealth and social status. • But, the industry is experiencing a rapid expansion of its customer base to include more social classes. • The recent social trend in luxury consumption is “Democratisation of Luxury”. • Wealthy Consumers perceive Luxury as “Social Badge” while for Middle and lower classes it is like a self-reward or a prize. Social Trends Emulate Lifestyle Of Rich People
  • 14. Luxury Gourmands • High Net Worth Individuals • Wear Designer Labels from head to toe, 24X7 Luxury Regulars • Affluent Individuals with financial assets in excess of US $100,000 • On a staple diet of Luxury Goods Luxury Nibblers • Well educated young people with decent jobs • Partake in a few small bites of luxury goods every season Social Trends: Three Social Segments of Luxury Consumers
  • 15. How Celebrities Indulge in Consumption of Luxury Brands Inspire their Fans and other mass consumers Consumers Emulate the affluent Lifestyles of Celebrities Increasing attention that luxury brands receive from the media The growing popularity of internet shopping Increase in International Travel External Trends
  • 16. Key Approaches Used to Understand Brand Luxury
  • 17. Consumer motivation for purchasing luxury brands was often attributed to “conspicuous consumption”.Motivation Status-seeking consumers use luxury brands as a means to achieve a desired impression on others through brand symbolism.Goal The more conspicuous the brand, the greater is the respect that can be obtained through its consumption.Rule Status-seeking consumers are more drawn to global brands, and the leading luxury brands generally have a worldwide presence.Presence Luxury brands communicate the prestige, status, and role position of their users.Communication Though Luxury brands charge premium prices, they do not compromise demand as the premiums imply the exclusivity of brand and thus increases a product’s “upmarket” appeal.Premium Luxury brands as Conspicuous Goods
  • 18. Consistent Delivery of Premium Quality Heritage of Craftsmanship Recognizable Style or Design Limited Production Emotional Appeal Global Reputation Association with Country of Origin Uniqueness Personality and Values of Creator • With democratisation of luxury and rise of global brands in emerging markets, Luxury brands have acquired a range of new roles other than being simply social markers of prestige and status. • Consumer perceptions of luxury brands have become more complex and diverse. By Nueno & Quelch Multidimensional constructs of Brand Luxury - Firm Centric Approach
  • 19. Keller’s Ten characteristics of identifying Luxury Brands Maintaining a premium image for luxury brands is crucial. Controlling that image is thus a priority Luxury branding typically involves the creation of many intangible brand associations and an aspirational image All aspects of the marketing programme for luxury brands must be aligned to ensure quality products and services and pleasurable purchase and consumption experiences Brand elements besides brand names – logos, symbols, packaging, signage, and so on – can be important drivers of brand equity for luxury brands Secondary associations from linked personalities, events, countries and other entities can be important drivers of brand equity for luxury brands Luxury brands must carefully control distribution via a selective channel strategy Luxury brands must employ a premium pricing strategy with strong quality cues and few discounts and mark downs Brand architecture for luxury brands must be managed very carefully Competition for luxury brands must be defined broadly as they often compete with other luxury brands from other categories for discretionary consumer dollars Luxury brands must legally protect all trademarks and aggressively combat Multidimensional constructs of Brand Luxury - Firm Centric Approach
  • 20. Vigner and Johnson brought in the consumer-perceived value model to differentiate between luxury and non-luxury brands. Non-Personal Orientated Perceptions Personal Orientated Perceptions1. Consumers purchase luxury items as a means of asserting prestige and status. 2. Limited supply of a luxury brand enhances consumer preference for that brand because it is perceived to be more exclusive and valued. 3. Expectation that luxury brands offer superior quality and performance over non- luxury brands. 4. Ability of luxury items to evoke emotions such as pleasure and a sense of achievement. 5. Consumers often integrate the symbolic meaning of luxury brands into their own Conspicuousness Uniqueness Quality Hedonism Perceived Extended Self Multidimensional constructs of Brand Luxury - Consumer Centric Approach
  • 21. • Luxury brand experiences offer an important way of enhancing the value derived from luxury brands. • Hedonic nature of luxury brands provides consumers with an experience of sensory gratification that is unobtainable from non-luxury brands. • Consumer experiences are crucial to a luxury brand’s marketing communication process • Atwal and Williams, provided a typology of consumer experiences which includes Involvement as “the level of inter-activity between the supplier and the customer”, and Intensity as “the perception of the strength of feelings towards the interaction”. Luxury Brand Experiences
  • 22.
  • 23. Future Approaches for Luxury Brand Conceptualization
  • 24. Growth Factors Transformation from family owned businesses to global luxury conglomerates Favourable macro economic trends Future Trends “Interpretivist” approach- Repositioning focus of research Customer centric paradigm shift- Co-author and co- create brand
  • 25. • Earlier studies focussed on • Producing findings based on pre-determined quantitative frameworks • Missed out on deriving insights • Value of a brand offering is determined by time of use, rather than time of exchange • Focusses on post-purchase behaviour • Customers individualise perception of luxury brands Luxury Brand Value in Use
  • 26. • As per traditional view • Brand meaning was ascribed to effects of brand identity • Firm centric brand identity • As per modern approach, brands are contextual and constructed by joint activities of marketers, consumers and socio-cultural environment. • Brand meaning is a dynamic process formulated by consumers and managers influenced by conflicting cultural trends. Brand Culture
  • 27. Brands convey unique socio-cultural and individual meaning Brands offer a reference of good taste, not just objects Shift in focus - characteristics of luxury brands towards phenomenological, socio-cultural influences Conclusion

Notes de l'éditeur

  1. increased international travel provides consumers with an opportunity to experience luxury brands in different cultural contexts and, thereby, understand how consumers from other cultures perceive luxury brands.