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How to Enable Personalized
  Marketing Even Before
        “Big Data”
Agenda
• “Big Data” Defined
• “Big Data” Challenges
• The MarketHUB+ Solution




                            2
How Much Data is Out There Anyway?
 IDC has predicted that “in 2011, the
  amount of information created and
replicated will surpass 1.8 zettabytes.”
                                              OK. But what in the world is a
                                                       zettabyte?



                   One trillion gigabytes.

                                                          WOW!



                           1,800,000,000,000,000,000,000
*Source: IDC View, “Extracting Value from
Chaos”, June, 2011                                                             3
IDC’s Digital Shadow Concept



“The information about you is much greater than
      the information you create yourself.”




                                                  4
What is “Big Data”?
 “Big Data” is a popular buzz
    word that is typically
characterized in terms of 3V’s:
• Volume

• Velocity

• Variety


                                   5
Big Data – The 3 V’s
• Volume
   – Staggering amounts of
     information
• Velocity
   – Data comes in rapidly and needs
     to be analyzed quickly to reap
     full value
• Variety
   – Data sources are endless: social
     media, retail and financial
     transactions, communications
     systems, video, web
     searches, GPS systems, etc

                                        6
Big Data Defined
     • IDC’s definition of Big Data technology:

              – Big data technologies describe a new generation
                of technologies and architectures, designed to
                economically extract value from very large
                volumes of a wide variety of data, by enabling
                high-velocity capture, discovery, and/or analysis.



*Source: IDC View, “Extracting Value from
Chaos”, June, 2011                                                   7
Why are Companies Interested in
              Big Data?
• Enables deep customer
  insights - a competitive
  advantage
  – What really influences
    purchase behavior?
  – How to market to
    individuals?
• Enables new products
  – For
    example, Google, FaceB
    ook
                                      8
What are the Marketing Needs
                    Associated with Big Data?
     • Marketers want to better understand individual
       customers and develop highly targeted, highly
       personalized marketing communications.
     • Big Data promises to enable just that.
       However….
     • 2011 IBM survey of more than 1700 CMO’s
       found that 71% felt underprepared to manage
       the data explosion they are facing.
*Source: IBM Global CMO Study, “From
Stretched to Strengthened”, 2011                   9
Why is Big Data a Challenge for
                    Marketing Departments?
                            Expense                  Privacy & Security
        According to IBM’s CMO survey, the      With Big Data comes big responsibility
        two biggest barriers for CMO’s          – sensitive information needs to be
        adopting new technologies are cost      managed appropriately.
        (72%) and lack of certainty about ROI
        (61%).


                            Skill Set                 Cross- Functional
                                                        Collaboration
         The ability to analyze and interpret
         vast amounts of data requires new      Effective Big Data solutions require
         skills sets within Marketing.          Marketing to collaborate across the
                                                organization with IT and Legal
                                                departments for example.

*Source: IBM Global CMO Study, “From
Stretched to Strengthened”, 2011                                                         10
Why is Big Data a Challenge for
  Marketing Departments?




   Of course, addressing all of the
  Big Data challenges takes TIME...

                                      11
MarketHUB+
  Personalized Marketing Right Now
• MarketHUB+ is a
  Marketing Resource
  Management Solution
• Enables personalized
  marketing without the
  challenges associated
  with Big Data
• An ideal solution as a
  company’s Big Data
  capabilities are under
  development
                                     12
MarketHUB+
   One-to-One Marketing Right Now
• With
  MarketHUB+, Marketing
  efficiently leverages the
  knowledge of field sales
  personnel to adapt
  messaging for personalized
  communications
• MarketHUB+ is a web-
  based application with
  short implementation
  times
• Low up-front costs resulting
  in quick realization of ROI

                                    13
Why DocuStar?
• Quick Implementation
• Requires minimal IT department effort
• End-to-end marketing services:
    – Project management
    – Creative
    – Fulfillment
•   Consultative services
•   Workflow automation
•   Intuitive software
•   Ability to customize software
Benefits
• Localized, personalized marketing
• Maximize marketing and sales team efficiency
• Reduced marketing costs
• Increased speed-to-market of marketing
  initiatives
• Focus more on strategy and less on execution
• Brand consistency
• Regulatory compliance

                                             15
Next Steps
• For more information about how MarketHUB+
  can help you with personalized
  marketing, contact us at:
  – 800-426-7921
  – info@markethubplus.com




                                          16
Thank You!
     800-426-7921
info@markethubplus.com




                         17

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How to Enable Personalized Marketing Even Before 'Big Data'

  • 1. How to Enable Personalized Marketing Even Before “Big Data”
  • 2. Agenda • “Big Data” Defined • “Big Data” Challenges • The MarketHUB+ Solution 2
  • 3. How Much Data is Out There Anyway? IDC has predicted that “in 2011, the amount of information created and replicated will surpass 1.8 zettabytes.” OK. But what in the world is a zettabyte? One trillion gigabytes. WOW! 1,800,000,000,000,000,000,000 *Source: IDC View, “Extracting Value from Chaos”, June, 2011 3
  • 4. IDC’s Digital Shadow Concept “The information about you is much greater than the information you create yourself.” 4
  • 5. What is “Big Data”? “Big Data” is a popular buzz word that is typically characterized in terms of 3V’s: • Volume • Velocity • Variety 5
  • 6. Big Data – The 3 V’s • Volume – Staggering amounts of information • Velocity – Data comes in rapidly and needs to be analyzed quickly to reap full value • Variety – Data sources are endless: social media, retail and financial transactions, communications systems, video, web searches, GPS systems, etc 6
  • 7. Big Data Defined • IDC’s definition of Big Data technology: – Big data technologies describe a new generation of technologies and architectures, designed to economically extract value from very large volumes of a wide variety of data, by enabling high-velocity capture, discovery, and/or analysis. *Source: IDC View, “Extracting Value from Chaos”, June, 2011 7
  • 8. Why are Companies Interested in Big Data? • Enables deep customer insights - a competitive advantage – What really influences purchase behavior? – How to market to individuals? • Enables new products – For example, Google, FaceB ook 8
  • 9. What are the Marketing Needs Associated with Big Data? • Marketers want to better understand individual customers and develop highly targeted, highly personalized marketing communications. • Big Data promises to enable just that. However…. • 2011 IBM survey of more than 1700 CMO’s found that 71% felt underprepared to manage the data explosion they are facing. *Source: IBM Global CMO Study, “From Stretched to Strengthened”, 2011 9
  • 10. Why is Big Data a Challenge for Marketing Departments? Expense Privacy & Security According to IBM’s CMO survey, the With Big Data comes big responsibility two biggest barriers for CMO’s – sensitive information needs to be adopting new technologies are cost managed appropriately. (72%) and lack of certainty about ROI (61%). Skill Set Cross- Functional Collaboration The ability to analyze and interpret vast amounts of data requires new Effective Big Data solutions require skills sets within Marketing. Marketing to collaborate across the organization with IT and Legal departments for example. *Source: IBM Global CMO Study, “From Stretched to Strengthened”, 2011 10
  • 11. Why is Big Data a Challenge for Marketing Departments? Of course, addressing all of the Big Data challenges takes TIME... 11
  • 12. MarketHUB+ Personalized Marketing Right Now • MarketHUB+ is a Marketing Resource Management Solution • Enables personalized marketing without the challenges associated with Big Data • An ideal solution as a company’s Big Data capabilities are under development 12
  • 13. MarketHUB+ One-to-One Marketing Right Now • With MarketHUB+, Marketing efficiently leverages the knowledge of field sales personnel to adapt messaging for personalized communications • MarketHUB+ is a web- based application with short implementation times • Low up-front costs resulting in quick realization of ROI 13
  • 14. Why DocuStar? • Quick Implementation • Requires minimal IT department effort • End-to-end marketing services: – Project management – Creative – Fulfillment • Consultative services • Workflow automation • Intuitive software • Ability to customize software
  • 15. Benefits • Localized, personalized marketing • Maximize marketing and sales team efficiency • Reduced marketing costs • Increased speed-to-market of marketing initiatives • Focus more on strategy and less on execution • Brand consistency • Regulatory compliance 15
  • 16. Next Steps • For more information about how MarketHUB+ can help you with personalized marketing, contact us at: – 800-426-7921 – info@markethubplus.com 16
  • 17. Thank You! 800-426-7921 info@markethubplus.com 17