1. Organizational
Culture
Questions
Developed
by:
Vicki
Whiting,
Ph.D.
(Compliments
the
Organizational
Culture
Framework)
Vicki Whiting 7/7/11 10:22 AM
Deleted: ... [1]
STRATEGIC
DIRECTION
This
section
will
focus
on
perceptions
about
the
general
mission,
overarching
goals,
and
collective
vision
of
our
organization.
Open-­‐ended
Question
What
is
our
organization’s
mission?
Mission
• It
is
clear
to
me
what
our
company
is
trying
to
accomplish.
• Our
purpose
drives
our
success
in
the
marketplace.
• I
feel
that
our
mission
sets
us
apart
from
our
competitors.
Goals
&
Objectives
• I
feel
that
our
organization
has
a
long-­‐term
purpose
and
direction.
• There
is
widespread
agreement
about
goals.
• We
consistently
pursue
actions
that
align
with
our
organizational
mission.
• We
are
consistent
in
tracking
our
progress
against
our
stated
goals.
Vision
• I
have
a
sense
of
what
the
organization
will
be
like
in
the
future.
• It
seems
as
though
our
organization
leaders
have
a
long-­‐term
perspective.
• The
organization’s
vision
creates
excitement
and
motivation
for
me.
• I
believe
that
short-­‐term
demands
can
be
met
without
comprising
our
vision.
Prepared
for
Our
organization
by
Summit
Business
Consultants
(2011).
1

2. ORGANIZATIONAL
ALIGNMENT
This
section
focuses
on
your
perceptions
of
working
with
others
and
your
overall
connectedness
to
the
organization.
Coordination
• People
from
different
parts
of
the
organization
are
committed
to
a
common
purpose.
• It
is
easy
to
coordinate
projects
across
different
parts
of
the
organization.
• I
enjoy
working
with
people
in
other
departments.
• My
work
is
valued
by
those
working
in
different
areas
of
the
organization.
Agreement
• I
feel
comfortable
expressing
an
opposing
idea
or
opinion.
• When
disagreements
occur,
we
work
hard
to
achieve
“win-­‐win”
solutions.
•
We
can
reach
consensus,
even
on
difficult
issues.
• My
manager
encourages
me
to
speak
up.
Values
• Our
leaders
and
managers
demonstrate
the
type
of
behavior
that
they
desire
within
the
organization.
• There
is
a
clear
and
consistent
set
of
values
that
governs
the
way
we
do
business.
• There
is
an
ethical
code
that
guides
our
behavior
and
tells
us
right
from
wrong.
• I
am
proud
to
be
part
of
this
organization.
• Employees
in
my
organization
share
similar
levels
of
commitment.
Prepared
for
Our
organization
by
Summit
Business
Consultants
(2011).
2

3. EMPLOYEE
ENGAGEMENT
This
section
of
the
survey
will
focus
on
your
perceptions
related
to
how
you
feel
about
your
contributions
to
the
organization.
Empowerment
•
I
have
the
necessary
information
needed
to
do
my
job.
• My
work
adds
value
to
the
organization.
• I
feel
that
I
am
involved
in
the
business
planning
process
to
the
appropriate
degree.
Team
Orientation
• I
feel
as
if
I
am
part
of
a
team
at
work.
• Teamwork
is
used
to
get
work
done.
• My
personal
contributions
are
acknowledged.
• Work
is
organized
so
that
I
can
see
the
relationship
between
my
job
and
the
goals
of
the
organization..
Capability
Development
• The
organization
invests
in
my
skill
development.
• I
receive
adequate
training
to
do
my
job.
• My
education
and
expertise
is
viewed
as
important.
• I
feel
that
respect
is
shown
for
a
diverse
range
of
opinions,
ideas,
and
people
within
the
organization.
Prepared
for
Our
organization
by
Summit
Business
Consultants
(2011).
3

4. ORGANIZATIONAL
AGILITY
This
section
of
the
survey
will
focus
on
your
perceptions
about
how
the
organization
handles
change,
learning
and
external
customer
relationships.
Change
Practices
• I
like
the
way
the
organization
adapts
and
changes
as
necessary.
• New
and
improved
ways
to
do
work
are
continually
adopted.
• The
organization
adapts
effectively
to
outside
influences.
Organizational
Learning
• We
view
failure
as
an
opportunity
for
learning
and
improvement.
• Innovation
and
risk
taking
are
encouraged
and
rewarded.
• Learning
is
an
important
objective
in
my
day-­‐to-­‐day
work.
Customer
Focus
• External
customer
input
directly
influences
my
decisions.
• I
am
encouraged
to
respond
to
internal
customers.
• I
have
a
deep
understanding
of
customer
needs
and
wants.
• The
interests
of
the
customer
are
at
the
heart
of
our
decision-­‐making
processes.
• To
ensure
impeccable
customer
service,
we
are
encouraged
to
have
direct
contact
with
customers.
Prepared
for
Our
organization
by
Summit
Business
Consultants
(2011).
4

5.
ORGANIZATIONAL
COMPONENTS
This
section
of
the
survey
will
focus
on
your
perceptions
about
how
the
organizational
culture
integrates
into
hiring,
retention
and
promotion
practices.
Hiring
Practices
• People
are
hired
with
values
that
are
consistent
with
our
organization.
• Those
hired
have
the
skills
necessary
to
perform
their
job.
• I
enjoy
working
with
the
individuals
that
our
organization
hires.
Retention
Practices
• Management
builds
on
employee
strengths.
• Management
behaviors
encourage
me
to
want
to
come
to
work.
• I
feel
like
I
am
a
valued
member
of
my
company’s
team.
Promotion
Practices
• I
know
what
I
need
to
do
to
be
promoted.
• My
contributions
are
recognized
by
my
manager.
• I
feel
that
promotions
are
fair
and
equitable.
OPEN-­‐ENDED
QUESTION
• Do
you
have
anything
else
that
you
would
like
to
say?
Prepared
for
Our
organization
by
Summit
Business
Consultants
(2011).
5