6. Why people support charities
• Share your values
• Personally affected
• Connected to somebody affected
• Want to have fun and excitement
• Want to help local community
• Empathy and sympathy
• Feel good
.....and lots of other reasons too!
panikose@hotmail.com
7. Getting through to people
• be distinct and appealing
• demonstrate value-for-money and impact
• motivate and be motivated
• offer lots of choice…and fun too!
• engage and communicate…make them
special
• ask them what they want…it may be very little
• define your target audience
• nurture and keep them loyal
• treat them as individuals…
panikose@hotmail.com
8. Do you have a clear case for
support?
NEED
NEED
COMMUNICATION
COMMUNICATION
RESULTS
RESULTS
CREDIBILITY
CREDIBILITY (IMPACT)
(IMPACT)
(HISTORY)
(HISTORY)
• Credibility
PROFILE
PROFILE
UNIQUE (USP)
UNIQUE (USP) MISSION
MISSION
panikose@hotmail.com
9. Hello Salespeople…
• YES WE ARE ALL
SALESPEOPLE…BUT WE NEED
TO KNOW (WELL) WHAT WE ARE
SELLING!
panikose@hotmail.com
10. What is your unique selling
point?
• “How are you different?”
• “So many charities are like you”
• “Your services are identical”
• “If you didn’t exist what would happen?”
• “Why not merge/collaborate with other charities?”
panikose@hotmail.com
12. What is the difference you
make?
“Money flows to those who demonstrate
impact, to those who don’t just show
that a need exists, but who also
highlight how they are helping to
alleviate it”
13. Use the power of your
stories
• personal stories and comments are
much more effective than a corporate
voice
• encourage supporters to engage with
you by showing what you’ve done, can
do, want to do e.g. stories in fundraising
literature, on websites, short
presentations at events
14. Impact of your website
Engagement
Brand Your digital presence Donor
Care
Usability
15. How we generate income
(UK)
• Gifts – voluntary donations, philanthropy,
individuals, companies
• Grant funding – funding to deliver specified
outcomes (Trusts & Foundations, Lottery, Europe)
• Contracts – contractual agreements with local
authorities, central government,
• Trading – goods and services (selling to public,
companies, charities, social enterprise)
panikose@hotmail.com
17. Sources of income
Cash and cheques Shares
Trading/shops Direct Debits
Events Standing Orders
Companies Payroll Giving
Online Europe
Street collections Lottery
Trusts and Contracts
foundations Statutory
Major donors Legacies
Social investment Door to door
panikose@hotmail.com
18. An income mix – in theory
HIGH RISK LOW RISK HIGH ROI LOW ROI TIME
panikose@hotmail.com
19. A key and vital question...
What is the smallest number of donors
(individuals) or funders (organisations) it would
take to lose half your income?
• More than 50 = Good News
• 26 – 50 = Good but be aware
• 11 – 25 = Becoming vulnerable
• 10 or less = Diversify quickly
panikose@hotmail.com
23. Social Networking =
money?
Short answer…. you shouldn’t be asking the
question!
social media is about demonstrating your
impact, building relationships, and
publicising your charity
do that well then you can ask for money!
panikose@hotmail.com
24. Looking after hard earned
income
Just as an organisation
needs a fundraising
plan, an organisation
also needs a financial
plan to ensure that it
manages its funds in the
most efficient manner
25. Of course this is not us...
If you don’t know where you
are going you are almost certain
to end up somewhere else
(Mark Twain)
panikose@hotmail.com