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Fundraising in a competitive
          world
        ICAWC Conference
     Thursday 18th October 2011

         Panikos Efthimiou
       panikose@hotmail.com
Standing out in a crowd




panikose@hotmail.com
Lots of charities need
       support
Who are your competitors?




panikose@hotmail.com
Chasing money –
       remember!




panikose@hotmail.com
Why people support charities
•   Share your values
•   Personally affected
•   Connected to somebody affected
•   Want to have fun and excitement
•   Want to help local community
•   Empathy and sympathy
•   Feel good

.....and lots of other reasons too!
     panikose@hotmail.com
Getting through to people
•   be distinct and appealing
•   demonstrate value-for-money and impact
•   motivate and be motivated
•   offer lots of choice…and fun too!
•   engage and communicate…make them
    special
•   ask them what they want…it may be very little
•   define your target audience
•   nurture and keep them loyal
•   treat them as individuals…
          panikose@hotmail.com
Do you have a clear case for
         support?
                                         NEED
                                         NEED
  COMMUNICATION
  COMMUNICATION




                                        RESULTS
                                         RESULTS
CREDIBILITY
CREDIBILITY                             (IMPACT)
                                         (IMPACT)
 (HISTORY)
  (HISTORY)
 • Credibility

                          PROFILE
                          PROFILE


  UNIQUE (USP)
  UNIQUE (USP)                          MISSION
                                        MISSION

                 panikose@hotmail.com
Hello Salespeople…
• YES WE ARE ALL
  SALESPEOPLE…BUT WE NEED
  TO KNOW (WELL) WHAT WE ARE
  SELLING!




   panikose@hotmail.com
What is your unique selling
               point?
• “How are you different?”

• “So many charities are like you”

• “Your services are identical”

• “If you didn’t exist what would happen?”

• “Why not merge/collaborate with other charities?”
         panikose@hotmail.com
Demonstrating impact




panikose@hotmail.com
What is the difference you
           make?
“Money flows to those who demonstrate
impact, to those who don’t just show
that a need exists, but who also
highlight how they are helping to
alleviate it”
Use the power of your
          stories
• personal stories and comments are
  much more effective than a corporate
  voice
• encourage supporters to engage with
  you by showing what you’ve done, can
  do, want to do e.g. stories in fundraising
  literature, on websites, short
  presentations at events
Impact of your website
              Engagement




Brand       Your digital presence   Donor
                                    Care



                Usability
How we generate income
          (UK)
• Gifts – voluntary donations, philanthropy,
  individuals, companies

• Grant funding – funding to deliver specified
  outcomes (Trusts & Foundations, Lottery, Europe)

• Contracts – contractual agreements with local
  authorities, central government,

• Trading – goods and services (selling to public,
  companies, charities, social enterprise)
    panikose@hotmail.com
SWOT and PEST




panikose@hotmail.com
Sources of income
Cash and cheques           Shares
Trading/shops              Direct Debits
Events                     Standing Orders
Companies                  Payroll Giving
Online                     Europe
Street collections         Lottery
Trusts and                 Contracts
foundations                Statutory
Major donors               Legacies
Social investment          Door to door


    panikose@hotmail.com
An income mix – in theory
HIGH RISK   LOW RISK        HIGH ROI   LOW ROI   TIME




     panikose@hotmail.com
A key and vital question...
What is the smallest number of donors
(individuals) or funders (organisations) it would
take to lose half your income?


•   More than 50       = Good News
•   26 – 50            = Good but be aware
•   11 – 25            = Becoming vulnerable
•   10 or less         = Diversify quickly
    panikose@hotmail.com
THINK AHEA...




panikose@hotmail.com
panikose@hotmail.com
panikose@hotmail.com
Social Networking =
            money?
Short answer…. you shouldn’t be asking the
  question!
social media is about demonstrating your
  impact, building relationships, and
  publicising your charity
do that well then you can ask for money!




   panikose@hotmail.com
Looking after hard earned
            income
Just as an organisation
   needs a fundraising
  plan, an organisation
 also needs a financial
  plan to ensure that it
manages its funds in the
 most efficient manner
Of course this is not us...

If you don’t know where you
are going you are almost certain
to end up somewhere else
                 (Mark Twain)




                 panikose@hotmail.com
Speak to me…☺


• Panikos Efthimiou

 panikose@hotmail.com

 07950 793687

     panikose@hotmail.com
panikose@hotmail.com

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ICAWC 2012 : Panikos Efthimiou Fundrainsing in a Competitive World

  • 1. Fundraising in a competitive world ICAWC Conference Thursday 18th October 2011 Panikos Efthimiou panikose@hotmail.com
  • 2. Standing out in a crowd panikose@hotmail.com
  • 3. Lots of charities need support
  • 4. Who are your competitors? panikose@hotmail.com
  • 5. Chasing money – remember! panikose@hotmail.com
  • 6. Why people support charities • Share your values • Personally affected • Connected to somebody affected • Want to have fun and excitement • Want to help local community • Empathy and sympathy • Feel good .....and lots of other reasons too! panikose@hotmail.com
  • 7. Getting through to people • be distinct and appealing • demonstrate value-for-money and impact • motivate and be motivated • offer lots of choice…and fun too! • engage and communicate…make them special • ask them what they want…it may be very little • define your target audience • nurture and keep them loyal • treat them as individuals… panikose@hotmail.com
  • 8. Do you have a clear case for support? NEED NEED COMMUNICATION COMMUNICATION RESULTS RESULTS CREDIBILITY CREDIBILITY (IMPACT) (IMPACT) (HISTORY) (HISTORY) • Credibility PROFILE PROFILE UNIQUE (USP) UNIQUE (USP) MISSION MISSION panikose@hotmail.com
  • 9. Hello Salespeople… • YES WE ARE ALL SALESPEOPLE…BUT WE NEED TO KNOW (WELL) WHAT WE ARE SELLING! panikose@hotmail.com
  • 10. What is your unique selling point? • “How are you different?” • “So many charities are like you” • “Your services are identical” • “If you didn’t exist what would happen?” • “Why not merge/collaborate with other charities?” panikose@hotmail.com
  • 12. What is the difference you make? “Money flows to those who demonstrate impact, to those who don’t just show that a need exists, but who also highlight how they are helping to alleviate it”
  • 13. Use the power of your stories • personal stories and comments are much more effective than a corporate voice • encourage supporters to engage with you by showing what you’ve done, can do, want to do e.g. stories in fundraising literature, on websites, short presentations at events
  • 14. Impact of your website Engagement Brand Your digital presence Donor Care Usability
  • 15. How we generate income (UK) • Gifts – voluntary donations, philanthropy, individuals, companies • Grant funding – funding to deliver specified outcomes (Trusts & Foundations, Lottery, Europe) • Contracts – contractual agreements with local authorities, central government, • Trading – goods and services (selling to public, companies, charities, social enterprise) panikose@hotmail.com
  • 17. Sources of income Cash and cheques Shares Trading/shops Direct Debits Events Standing Orders Companies Payroll Giving Online Europe Street collections Lottery Trusts and Contracts foundations Statutory Major donors Legacies Social investment Door to door panikose@hotmail.com
  • 18. An income mix – in theory HIGH RISK LOW RISK HIGH ROI LOW ROI TIME panikose@hotmail.com
  • 19. A key and vital question... What is the smallest number of donors (individuals) or funders (organisations) it would take to lose half your income? • More than 50 = Good News • 26 – 50 = Good but be aware • 11 – 25 = Becoming vulnerable • 10 or less = Diversify quickly panikose@hotmail.com
  • 23. Social Networking = money? Short answer…. you shouldn’t be asking the question! social media is about demonstrating your impact, building relationships, and publicising your charity do that well then you can ask for money! panikose@hotmail.com
  • 24. Looking after hard earned income Just as an organisation needs a fundraising plan, an organisation also needs a financial plan to ensure that it manages its funds in the most efficient manner
  • 25. Of course this is not us... If you don’t know where you are going you are almost certain to end up somewhere else (Mark Twain) panikose@hotmail.com
  • 26. Speak to me…☺ • Panikos Efthimiou panikose@hotmail.com 07950 793687 panikose@hotmail.com