Presentation about Lotus Notes 8 functionality

Why upgrade to Lotus Notes 8
Take II - Competitive Edition

September 5. 2008

IBM Lotus Software

Innovation is about people!

Profound changes in the
global business environment

People are….
• driven to collaborate

• pervasively connected to each other

• pervasively connected to information

• have increasing access to expertise

• increasingly make time efficient well
informed decisions

…
• Sharing all sorts of information . all in context
IBM Lotus Software 2

What is the end-user outset today?


The opportunity to empower employees has never
been greater

With the right tools and resources, there is no
limit to what your people can do for your
business

Us ers: D evelopers: Administrators:
S ingle, unified view for S tate-of-the-art R AD C ontrol of the desktop
collaborating and application development and the collaboration
communicating effectively tools budget


Bringing it all together in one collaborative experience
Blogs
Office
Instant
productivity
messaging
Email / Calendar

Feeds Communities Profile information

LOB applications
Business
information
Bookmarks
Activities


Notes 8 – a rich yet simple face to collaboration
- An integrations hub for “new ways of working”

C omposite apps. Integrated desktop D ocuments &
C ontent

P rofiles IM / 2
UC

E mail / C alendar Feeds, W iki’s

P roductivity Activities, blogs

Acces s to information and expertice in context

IBM Lotus collaboration product strategy

Rich klient Windows/Office Browser eForms Portal RSS/Atom Mobil

Interaction og client functionality (on-line or off-line)

Composite application framework

Business process Information


So what do I get with Lotus Notes 8 ?

• A much improved, cool new user interface
• Improved productivity with quick access to information
• Stream-lined email, contact and calendar features
• Edit, create and share documents - all from inside Lotus Notes
• Integrated instant messaging and awareness*
• Handle inbox “overload” with personal and public document
libraries*
• Advanced search options built into Lotus Notes
• Innovation: Composite applications, Sidebar & plug-ins,
Widgets, Live text
• Incremental new “stuff”: In-line spell check, recent contacts,
threaded inbox view, Mail box size indicator

* Can be enhanced with full version of Lotus Sametime & Lotus Quickr

Lotus Notes 8 – a closer look


Conversation Color coded
threads messages

Recipient
icons and
flags

Integrated
presence
and IM
Horizontal and vertical
preview pane options

Additional niceties ... (Mail) Multi-level text undo

Automatic look-up of recent contacts Recall message

Instant spell checking

Spell check in another language


Additional niceties ... (Calendar)
Two time zones New Out of Office functionality:
- Hours
- Server taks - Instant Out of Office response

Check/Uncheck people during
meeting planning


Collaboration – where was it now?


A personal favourite - Swiftfile

• Get easy access to move mail to
folders
• Three likely folders suggested
• A spot of artificial intelligense
• Available both for Notes 7 or 8, but
use it as an upsell

IBM Lotus Software

Lotus Notes 8
- Sidebar and plug-in model

• Unique new sidebar innovation
• In-place contextual
applications
• Ease of access
– Most functionality only 1-2 clicks
away
• Out of the box integration points
– RSS Feeds
– Activities
– Calendar “Day at a Glance”
– Sametime
– Lotus Quickr
• Widgets
• Extensions to the already extensive
application development model.
Add your own applications

The more advanced stuff: Composite Applications

• Start thinking of the Lotus Notes Client as an application
integration hub
• Combine Information from different sources
• Reducing time spent on correlation information
• “Integration at the glass”
• Modernice existing applications
– Tie existing applications with other or new applications
• It is more than just a Lotus Notes application
– Is this a Portal ?
• The possibilities are endless

Let’s look at some examples for inspiration ...


And in Lotus Notes 8.0.1 – Live Text and Widgets

Getting something like this ...
Collect widgets Wire them to text => Live Text!

 Perform business actions with a single click  Auto-recognize common text strings
 Automate common searches and look ups  Present relevant, real-time information


Transparent access

R ich client B rows er M obile

IB M Lotus Notes IBM Lotus D omino IBM Lotus Notes
Web Access – Lite mode Traveler


iNotes Lite


Notes Traveler
• Response to popular demand
• Push model
• Basic wireless mobile replication
solution for Lotus Domino email/PIM
data
• Runs directly in the Domino server as a
server task
• Support for Microsoft Windows Mobile 5
and 6 (Professional and Smartphone)
• Nokia support slated for 8.5 (S60
Symbian)
• Communicates over a Secure Socket
Layer (SSL) connection offering 128 bit
encryption
– Optional mobile VPN
• Licensed as part of Domino
• Extended device support and richer
offerings available from third party

Lotus Notes 8.0.1 gave us ...

• Mail
– Default to reply without attachments
– Quota Gauge
– Send documents from Symphony
• Document compression
• Composite applications
• Relative links
• Citrix 4.5 Support (8.0.2!)
• New ToDo UI
• Calendar
• Dual Time Zone
• Delete warning in the
calendar


... And the Domino 8 server

• Continued improvements in • Internet login lock-out
administration and performance • Inbox ”cleaning”
• Out of Office as server service • Automatic bookmark
• Lotus Traveler – push mail redirection (rename/move
• TCO improvements: server, move applikation)
– 30% I/O
– 20% lower CPU usage
– 25-30% less disk usage
(Design+data compression)
• Mail quota indication
• DB2 as Domino data repository
• Tivoli Directory Integrator


Lotus Notes and Domino 8.0.2

• Performance improvements
– Reduced memory footprint
– Improved client start time
– Improved client responsiveness
– Goal: to run comfortably on a Thinkpad 2GHz T30 w. 1 GB memory
• iNotes Ultralite (iPhone browser support)
• 64-bit Citrix support


iPhone support – iNotes Ultralite

• Basic Mail, Contacts and Calendar
• Included in the mail file design as of 8.0.2
• Common Email functions
– Inbox views and navigation
– Read message
– Compose message
– Reply to/Forward message
– Address Lookup
• Supports Apple Safari on iPhone series 1 and 2
– Support planned for other devices (intentional and
occasional)
– Also works in Firefox for demo purposes etc.


And we are STIIL backward compatible!

• No “Rip-n’Replace” - Notes and Domino 8
is compatibel with earlier versions:
– Same infrastruktur
– Same data store
– Same securitymodel
– Same Directory
– Same administration tools
– Same replicationmodel
– Same APIs – and more

• And Innovation for
collaboration


Microsoft - why worry?
”If Microsoft can replace everything else in
the stack for the smaller customer, it will
do everything in its power to do that”
- Mike Gilpin, Forrester Research Director

• Microsoft has asked their sales and partners to reach out to
Notes customers before they upgrade to Notes 8. Once on
Notes 8 their willingness to go the Microsoft way is reduced
considerably – the window of opportunity is closing
• An indication to us of the importance of driving the Notes 8
upgrade!

Notes and Domino – much more than just e-mail

”Calling Lotus Notes a mail solution and
comparing Lotus Notes to Microsoft
Outlook, is like asking Tiger Woods to go
18-holes with his putter.”


Microsoft planted messages - FUD

Messages that are recurring to much to be occasional:

2. “Outlook and the Microsoft UC2 solutions have a nicer UI”
3. “Users love Outlook and use it at home.”
4. “No one else in your line of business use Lotus Notes.“
5. “Candidates for your future merger and acquisitions are likely
to run Exchange.”
6. “You have too many Domino applications. A Microsoft decision
will lead to fewer and more targeted applications”

Fight the FUD!


The subjective argument – enter the beauty contest now
• Notes 7 was released in the fall of 2005
• Notes 6.5 was released in the fall of
2003, support ending April 30. 2009
• Your customers are comparing 3-5 year
old technology to Outlook 2007
• How to counter the taste argument

”It is ugly as shit – especially
Outlook 2007”
- Wanderingstan blog


Users love Outlook and use it at home – Not true!
• Business usage patterns are not the same
as home use of Outlook/Outlook Express
– Microsoft estimates that <10% use Outlook at home!
• Tools such as Facebook, Hotmail, Google,
MySpace, Skype, LinkedIn and other web 2.0
technologies are at least as important to the
private user
• Home e-mail is dominated by Hotmail, G-mail and POP3/IMAP ISV
solutions accessed through Thunderbird or proprietary browser
solutions
– Outlook is not a preferred home use client model
• Microsoft is not promoting the use of Outlook 2007 for private email
• Office 2007 Home & Student Edition does not include Outlook
• Vista no longer comes with Outlook Express (no new developments
for 5 years)
• New mail experience – Windows Mail - does not resemble Outlook
• Microsoft is moving home users to Windows Live, unsuitable for
corporate use

The grass isn’t always greener over there…
How difficult do you find the Exchange 2007 upgrade to be?

Source: Ferris Research, Exchange 2007 Implementation Issues, December 2007. With permission

“Within the land of IT, nothing is a bigger pain to own, manage and run than
Microsoft Exchange. Everywhere you go customers have horror stories about the
installation, maintenance and, above all, up-time of their Microsoft Exchange
implementations. And worse yet, they will all tell you they are paying top dollar for
the privilege because the expertise needed to successfully run a Microsoft
Exchange server is some of the most expensive in the IT labour pool.”
- Michael Vizard, eWeek, September 2007

The Microsoft alternative
The Outlook for Exchange is cloudy

• Rigid requirements - New 64-bit server requirement in Exchange
• Creeping dependencies – SQL Server, Windows Server etc.
• Exchange no longer supported as an application platform -
Existing API’s are withdrawn
• No upgrades just migrations
– Exchange 2003 will not upgrade to Exchange 2007
– Exchange 2007 on Windows 2003 will not upgrade to Windows 2007
– No rolling upgrades
– No mixed environments
• Complicated and expensive (active-passive) clustering
• Application capabilities scattered over multiple clients and
interfaces


quot;What’s the ques tion?
S harePoint is the ans wer

STEVE
quot;S harePoint does a lot of
thing s ,
but it does very few thing s
very
well.
- S hawn S hell, C E O of C onsejo, author of The S hareP oint R eport 2008 from C MS
W atch


CMS Watch – Portal comparison study
• ...CMS Watch identifies seven common enterprise portals, of which
MOSS excels at two: Collaboration and Web Development.
• quot;For use as an enterprise portal, MOSS will remain an unlikely fit for
most e-business scenarios or enterprise-wide deployments in large
organizationsquot;
• quot;MOSS adds a long set of new features, but MOSS should still only be
considered for departmental collaboration or intranet scenarios in
mid-market organizations already using Microsoft intensivelyquot;
• ...the most value from enhanced Office integration will come to those
enterprises concurrently upgrading to Office 2007. Customers on older
versions of Office may find their usability mileage varies.
• As with the previous version, ease of installation obscures difficulty in
customization and ongoing maintenance; administrators can easily get
in over their head.
• quot;Microsoft has tried to go 'enterprise' in the impressive breadth of MOSS
capabilities, but not necessarily in their depth and scalability”

MOSS enters the valley of disappointment

• SharePoint will continue to grow at viral rates as a low
cost, low touch, document collaboration system. But in
2008 we will see the start of a noticeable backlash,
particularly among larger enterprises
• The backlash will be two-fold. First larger enterprises will
exhibit major compliance and litigation discovery issues
across numerous unmanaged and unaccountable
SharePoint locations. You will also see a backlash against
sizable development costs and times to build
maintainable applications in the MOSS environment.
• With the more complex SharePoint projects struggling to
launch, customers are realizing a disconnect between
Redmond's heavy promotion and the realities of a
product that is significantly less out-of-the-box than
most expect.

Source: http://www.cmswatch.com/Feature/172-2008-Predictions?source=EM

Looking for additional sales / upsell ?


Lotus Sametime in Notes 8


Lotus Sametime entitlements
Entitled in Notes Entitled in Notes 8 Available with
Capability 7 Sametime License

Presence Yes Yes Yes

Instant Messaging chat Yes Yes Yes

N-way chat Yes Yes Yes

Sort contact list Yes Yes Yes

Show short names Yes Yes Yes

Show online only Yes Yes Yes

Time stamps Yes Yes Yes

Chat history Yes Yes Yes

Rich text N/A Yes Yes

Emoticons N/A Yes Yes

Emoticon palettes N/A Yes Yes

Business card display N/A Yes Yes

Contact type ahead N/A Yes Yes

Spell Check N/A Yes Yes


Sametime entitlements (cont.)
Entitled in Notes Entitled in Notes 8 Available with
Capability 7 Sametime License

Full Sametime client or any external clients No No Yes

Web conferences/Instant Meetings No No Yes

Sametime Toolkits (including ST Links) No No Yes

Sametime Gateway (Public IM) No No Yes

Mobile access/Sametime Mobile No No Yes

Selective who can see me No No Yes

Set alerts No No Yes

Send File (File Transfer) No No Yes

3rd party telephony or multi-way video No No Yes

Voice chat N/A No Yes

Video chat (native point-to-point video) N/A No Yes

Multiple Sametime communities N/A No Yes

Set geographic location N/A No Yes

Screen capture tool N/A No Yes

Selective DND N/A No Yes

IM-specific plugins N/A No Yes


The Sametime product family


Moving from Lotus Quickr Entry to Lotus Quickr

Lotus Quickr Entry
-Each user can get 1 file store
-No places as such
-But all the connectors are there
-So ...


Integration with Lotus Quickr


What about saving the entire email ??

• In the same way users are able to save attachments into Quickr places,
Lotus Quickr 8.1 will allow Notes users to save the body of the email as well.
• By doing so, the email
itself can become part of
the Quickr place and can
be managed, accessed,
archived, and controlled
alongside all of the other
relevant team content


Lotus Connections is superior to Microsoft SharePoint

• On stage comparison held June 10. in Boston hosted by The
Burton Group
• Lotus Connections came across as a clear winner of the
comparison, and the success has resounded on blogs since then
• Leverage the momentum attained from this event to take on
and entice competitive accounts with Connections
• Ask for materials from IBM

”IBM came across as a clear
winner”
- Mike Gotta, The Burton Group

IBM Lotus Software

Microsoft licensing best practises
• Microsoft is not telling your customers the full story – they need to
watch out for the trap!
• An EA with Microsoft is an expensive way of acquiring Microsoft
software
– Windows Professional Upgrade is rarely used - and costly
– Buy Office Standard Edition as and when needed
– Don’t buy things you do not use
• Additional licensing is required for SharePoint,
Exchange and Office Communication Server to
access most new functionality
• Substantial cost in SQL Server
– Use SQL Server processor based licensing
– Additional compared to many IBM solutions
Let’s do something and do it
• Total cost savings potential 35-80% quickly, because I’m sitting on a
• Customers with an EA needs to oust Notes big pile of cash over here.”
to attain value from their EA
”We’re continua
lly surprised by
• Engage with customers and Microsoft companies that
don’t take the ti
the number of
me to conduct a
financial analysis
customers alike (1.000 user minimum) of the costs and
benefits of SA”


Summary

 You should be very enthusiastic about Lotus Notes 8
 New ways of working – but still very much Lotus Notes
 Lotus continues to add value and bring innovation to the
collaboration space
 The way people collaborate keeps changing – new ways of working
– Notes 8 keeps up with the latest trends
 Keep getting additional value from your past investment
 This is not just about email – we are beyond that
 Notes 8 is still just another easy upgrade
 Sell what’s there now even if 8.5 looks even more promising
 Current applications live happily ever after
 IBM Lotus collaboration is far superior to the competition. Use
Notes 8 to make sure the customer realizes this

Let your customers reap the benefits of Lotus Notes 8 today!

Additional information

• Competitive resources in the Nordics
– Norway : Arne S. Nielsen, arne.nielsen@no.ibm.com
– Sweden : Fredric Wahlsten, fredric.wahlsten@se.ibm.com
– Finland : Caj Eklund, caj.eklund@fi.ibm.com
– Denmark : Niels J. Hansen, niels.hansen@dk.ibm.com

• Notice: The Lotusphere 2009 web site is now on-line
– Abstracts needs to be entered before September 26.


Notes 8.5 – what can we expect ?

Goals of Domino 8.5

• Simplify Notes Identity management and authentication
– Eliminate need for Lotus Notes password for authentication
– Simplify Notes ID management

• Reduce storage costs
Optimize and reduce attachment storage
– Further reduce I/O bandwidth
• Improve quality of service
– Reliability initiatives
– Domino Configuration Tuner (DCT)
– Dynamic Group Policies
• Modernize Domino application development
– Deliver major improvements in Domino web application server and
development tools
– Domino Designer in Eclipse

Simplify Identity Management

• For Users:
– Eliminate need to enter Notes password
– Simplify “forgotten password” and “lost ID file” recovery
– Eliminate need to manually keep multiple ID files consistent

• For IT:
– Greatly simplify Notes ID management: manage, update and distribute ID‘s
– Allow Notes user and group information to be stored and managed in non-
Domino LDAP directories

Choose the type of
Calendar federation calendar to add

Roaming ...

Key Notes 8.5 Roaming Themes
 Simplify roaming and enhance deployment
– Policy-based roaming admin
– Simplified end-user dialogs
– ID Vault integration
– Serviceability focus

 Enable roaming for Notes standard
– Roam XPD/Eclipse-based settings and data
– Includes all client settings in preferences panel
– Includes Feeds and Widgets

 Support new file-server roaming mode
– New option for roaming data to file server
– LAN-based roaming
– Does not require a local Domino server

Modernizing Domino Web Applications

64

Modernizing Domino Web Applications

65

Presentation about Lotus Notes 8 functionality

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