When you combine the concept of outsourcing with the power of Internet-connected individuals, you have Crowd Sourcing. Companies are using crowd sourcing to raise funds for a start-ups, get product ideas for the next line of merchandise, and to solve problems that seem too big for the organization.
How can your company utilize crowd sourcing? In this workshop we will explore the following “crowd” topics and discuss how you can take advantage of this new technology-enabled workforce:
• Crowd Funding and Capital Raising
• Crowd Creativity and Idea/Content Generation
• Crowd Wisdom, Problem-solving and Decision-making
• Crowd Work
We’ll also discuss how to get your organization “crowd sourcing ready” so that when you find the right problem for this solution, you can jump right in with confidence.
Learning Objectives
What is CrowdSourcing and how can it apply to your business
How to use the “crowd” to get new ideas and designs for your organization
How CrowdFunding can be used to raise capital for research and development
2. • Cousin of Charles Darwin (b.
1809)
• Created the statistical concept
of correlation
• Applied statistical methods to
the study of human differences
and the study of inheritance of
intelligence
• Methods included using
questionnaires and surveys
• A pioneer in eugenics, he coined
the phrase “nature vs. nurture”
• He created classifications for
intelligence and personality
• In meteorology, he invented the
first weather map
9. Anyone on the Internet
Your town or school
Your family and friends
Your customers or employees
Industry SME’s
WHO IS THE CROWD?
10. What Can the Crowd Do?
Submit/Upload/Offer
ideas/designs/plans
Answer questions
Solve problems
WORK for you
Fund your ideas
Support your causes
20. • Added PIN-IT button to their site
• In 3 months: 50,000 recopies “pinned”
• 139 million Pinterest “impressions”
• Reached out to the AllRecipies AllStars
– Taught them about Pinterest
– Encourage this influential group to pin
• More traffic to the website
34. Put together a “design brief”
Review submissions – give feedback
Pick the winning design
35.
36.
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38.
39.
40.
41.
42.
43.
44.
45.
46.
47.
48.
49.
50.
51.
52.
53. • A marketplace for work that requires human
intelligence
• Jobs are called Human Intelligence Tasks or HITs
• Register as a REQUESTER and create your HITs
– Excellent instructions
– Rate for each HIT and time estimated for completion
• Require qualifications
• Review and pay for the work 10% fee
57. Find the largest possible image of the given real estate agent,
then copy the IMAGE URL and paste it into the provided field.
$.04 for this work. 9,771 Websites to work
59. Mechanical Turk Master
Masters are elite groups of Workers who have demonstrated accuracy on specific types of
HITs on the Mechanical Turk marketplace. Workers achieve a Masters distinction by
consistently completing HITs of a certain type with a high degree of accuracy across a variety
of Requesters. Masters must continue to pass our statistical monitoring to remain
Mechanical Turk Masters.
Masters receive special perks including:
•Exclusive access to work that requires a Master Qualification
•Access to a private forum available only to Masters
Please note that Workers cannot apply for this status - it is a performance based distinction.
The best thing a Worker can do to become a Master is to submit Assignments with accurate
results across a wide variety of Requesters on the Mechanical Turk marketplace.
60.
61.
62.
63.
64.
65.
66.
67. Good Use Cases for Turk
Manually collecting data from a large volume of
images or pdfs.
Scraping specific pieces of information (e.g. prices,
contact information) from a long list of websites.
Classifying images, videos, tweets, etc. into discrete
categories – e.g. indoors vs. outdoors, positive vs.
negative.
Researching information about a list of names or
places (e.g. finding all of the LinkedIn pages or
Twitter accounts for a list of individuals)
68. Tips for Turk
Price it right – not too low or high
Group the same tasks together in 1 HIT
Create GREAT instructions - visual
Give your HIT a good title
Have multiple workers do same project
Pilot your HIT with a small set
Give a bonus if they do well
69. Getting Ready for Crowd Work
• Is anyone inside already doing this job?
– Do they help manage the crowd?
– Do they pick the finished product?
• Marketing and Project Dept. Head in charge
– Some crowd work needs to be publicized
– Crowd-sourcing may be part of your story
• Talk to HR
• Tell the employees (who may be freaking out…)
87. Activate Contributors
• Personalized MindMixer Engagement Platform
• Site Hosting
• Site Administration
• Site Moderation
• Access to the MindMixer Data and Metrics
Dashboard
• Access to the MindMixer Content Management
Dashboard
• Integration of text (SMS) and call-in (voice)
functionality
93. Where’s the $$?
O Self-funded
O Friends and Family
O The Bank
O Angels
O Venture Capital
94. Where’s the $$?
O Self-funded
O Friends and Family
O The Bank
O Angels
O Venture Capital
Non-Equity CrowdFunding
Equity CrowdFunding
95. CrowdFunding
O Can’t offer “investors” ROI
O Pledges for rewards
O Offer affinity and involvement
O Indiegogo
O Kickstarter
96.
97.
98. Flexible funding option
◦ Keep what you earned (but you pay 9% if you don’t
reach your goal)
Better International exposure
gogofactor
◦ promotion to front page by merit
◦ social media tools to promote your campaign
No approval process
116. PROJECT GUIDELINES
Funding is for PROJECTS only
PROJECTS must fit KS’s categories
Prohibited Uses
No charity or cause funding
No “fund my life” projects
No “prohibited” content
117. PROJECTS ONLY
Has a clear goal
Making an album or cook-book or…
Creating a product
Generating a work of art
Will eventually be completed
No “open-ended” goals
So starting a business doesn’t count
118. PROJECT CATEGORIES
visual art
dance
design
fashion
food
games
music
publishing
technology
theater
131. CrowdFunding
• 90% of the projects that get to 30% make their goal
• The average donation is $60
• Most funding occurs at the beginning and at the end
• A few people enjoy Funding
• 25% of backers back a 2nd project
• 13% back a 3rd
• 6% back a 4th
132.
133. CROWDFUNDING TIPS
• Be Authentic
• Respect the campaign
• Don’t just upload and let it sit – you have to promote!
• Come back and update
• Plan all 30 days activities in advance
• Target people who have similar interests and can empathize
• Depending upon perk costs (fulfillment?), fees and taxes, you may
only get 50-60% of your ask
134. CROWDFUNDING TIPS
• Consider stretch goals
• YOU have to manage
• Encourages visits from existing donors
• Campaigns can go 60 days, but 20-30 is best
• KickOff Party!!
• Get help from “ring one”
• Key employees, friends, partners, suppliers
• Engage their social networks – ask them to promote
• Share future plans
135. Perk Ideas for Biz Projects
High % of affinity with the Project
Extra options or parts
Free upgrades to future versions
Offer discounts or coupons
For perks 2 through 10, add “all of the above
plus”
Pre-sell your goods
Offer your space for events
Throw a party for your patrons
Give out merchandise with your logo on it
136. Perk ideas for Artist Projects
Give people producer credits
Offer advanced-copy DVD downloads
Create art prints from your film stills
Sell limited edition copies of your artwork
Give away signed editions of your work
Offer invitations to the premier or gallery showing
Sell downloadable copies of your album or EP
Offer your album in vinyl. Give away a limited number
of signed editions.
Give away a role in your music video
Write, record or dedicate a song
137. • Know your audience
• The PURPOSE and “What they’re getting” in
the first 30 seconds (then talk about you and
the company)
•If possible, show prototypes or completed products
• Invite “involved” others to speak on camera
VideoTips
138. • Strong visuals – not just a talking head
• Explain why you need the money and what
happens when you meet your goal
• Talk about stretch goals if you have them
• Project your over-all ethos (humor, cause,
caring, etc.)
• YouTube too!
VideoTips
139.
140.
141.
142. People will Comment
Don’t take it personally
Answer immediately
Providing the required information
Messages
Answer immediately
Respond on the comment board (others have the same
questions)
Social Media
Listen as well as talk
Engage the audience
It’s not all about “YOU”
Don’t expect Social Media to do all the work
After the Pitch…
143. Common CrowdFunding Mistakes
1. Not nailing the presentation
2. Not doing enough research
3. Lack of a solid plan
4. Asking for the wrong amount
5. Failure to promote
6. Ignoring the audience
From blog.rockthepost.com
144. I Know…
Team fatigue
Friends and Fans fatigue
Time wasted while you wait for fatigue to abate
145. How to Choose
More traffic
It fits the category
More people have heard
of it in my circles
I’m OK with all or
nothing
Attractive to more of the
planet
Easier to get approved
I’m OK raising something
I appreciate not having
to work as hard
146.
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158. Will allow exposure to a broader set of investors for
startups wanting $$
All of the rules are not done (and they’re way late).
Title II went into effect Sept of 2013,
Title III is proposed, but not yet approved
159. Regulation D -- Rules Governing the Limited Offer and Sale of Securities Without
Registration Under the Securities Act of 1933
Rule 501 – Definition of an Accredited Investor
•a bank, insurance company, registered investment company, business
development company, or small business investment company;
•an employee benefit plan, within the meaning of the Employee Retirement
Income Security Act, if a bank, insurance company, or registered investment
adviser makes the investment decisions, or if the plan has total assets in excess
of $5 million;
•a charitable organization, corporation, or partnership with assets exceeding $5
million;
•a director, executive officer, or general partner of the company selling the
securities;
•a business in which all the equity owners are accredited investors;
•a natural person who has individual net worth, or joint net worth with the
person’s spouse, that exceeds $1 million at the time of the purchase, excluding
the value of the primary residence of such person;
•a natural person with income exceeding $200,000 in each of the two most
recent years or joint income with a spouse exceeding $300,000 for those years
and a reasonable expectation of the same income level in the current year; or
•a trust with assets in excess of $5 million, not formed to acquire the securities
offered, whose purchases a sophisticated person makes.
•a natural person who has individual net
worth, or joint net worth with the person’s
spouse, that exceeds $1 million at the time of
the purchase, excluding the value of the
primary residence of such person
•a natural person with income exceeding
$200,000 in each of the two most recent years
or joint income with a spouse exceeding
$300,000 for those years and a reasonable
expectation of the same income level in the
current year
160.
161.
162.
163.
164.
165.
166.
167. than employees, executives or directors;
gg. Number of Shareholders who are employees, directors or accredited investors;
hh. If the Form of Equity in the offering and the rights thereunder are different in
any way from those of other equity owners, then a discussion of if and how the
rights of the shares in this offering may be materially limited, diluted or qualified
by the rights of any other class of ownership, or if the rights of investors
participating in this offering could in any way be negatively impacted by the rights
held by insiders or other principal shareholders (including future contractual rights
associated with any option agreements, warrants or employment agreements);
ii. Amount of Existing Debt in the business, and a discussion thereof;
jj. Risk Disclosures associated with the offering and the business. These should
include items specific to the business being funded, and general items such as
inexperience of management, under capitalization, market risk, conflicts
A properly formed offering memorandum include, at a minimum:
Notes de l'éditeur
http://tomayko.com/writings/galtons-ox
Book published in 2004
Diversity of opinion – it doesn’t matter what information this is based on, the important thing is that it should be private to the individual.
Independence – individuals’ opinions should be free from the taint of groupthink.
Decentralisation – in forming their opinion, individuals should draw on specific, local knowledge.
Aggregation – a mechanism exists that can take all these individual judgements and turn them into a collective decision.
From Publisher’s Weekly review of the book: The diversity brings in different information; independence keeps people from being swayed by a single opinion leader; people's errors balance each other out; and including all opinions guarantees that the results are "smarter" than if a single expert had been in charge.
http://www.crowdsourcing.org/site/the-people-of-godspell-/wwwpeopleofgodspellcom/3619
Ken Davenport – producer of Godspell on Broadway decided to crowdfund the effort
Most of the times , investors in a Broadway show have to be ‘Accredited Investors’,
(definition set by the United States Securities and Exchange Commission )
meaning they have to either make $100,000+/year or they have to have $1,000,000 in liquid funds.
The minimum investment for most broadway shows is $10,000 and sometimes as much as $25,000 or more.
The shows themselves cost $5 to $10 million (unless you’re spiderman…)
For Godspell - $1,000 700 investors (55% coverage) participated in the $5 million show
50% paid the $1K, the other half bellied up to $25K
opened last November and ran for 9 months
T-shirt, name on the poster outside the Theatre, ticket discounts, backstage tours and exclusive parties
Doritos asked for crowd ads for the first time in 2007 and in 2012, they had 6,100 submissions. This past year was the 6th time and they had 3,500 submissions
Two ads will air — one selected by America’s votes and one by the Doritos brand team. The finalist whose ad scores highest on the USA TODAY Ad Meter rankings will be awarded the career-changing opportunity to work with acclaimed film director Michael Bay on the next installment of the blockbuster “Transformers” movie franchise, along with a shot at a $1 million bonus.
"Fashionista Daddy" and "Goat 4 Sale" both aired during the Super Bowl but neither ad was ranked the #1, #2 or #3 commercial of the game on the USA Today's public ad meter. Fashionista Daddy ranked the highest so the director Mark Freiburger was the winner of the Transformers 4 job.[17]
Should announce 2014 contest sometime in early October
The product with the highest score is manufactured and sold through Quirky's network of retail partners,
which includes Bed, Bath & Beyond, ToysRUs, Amazon, HSN and many other big names.
Quirky brings two new products to market each week.
The inventors earn 35 percent of the royalties on the sales.
The product with the highest score is manufactured and sold through Quirky's network of retail partners,
which includes Bed, Bath & Beyond, ToysRUs, Amazon, HSN and many other big names.
Quirky brings two new products to market each week.
The inventors earn 35 percent of the royalties on the sales.
Starting at $300 on up.
http://99designs.com/logo-design
Answer some questions about your company and the logo – decide on the amount you want to pay.
As the designers provide designs, you provide feedback. Everyone sees everything.
After 7 days, you pick the winner and they pay the designer and get you high-quality designs.
Based in Chicago
With backgrounds in both the creative industry and law, crowdSPRING is a labor of love for a team that believes strongly in the creative process and the protection of intellectual property.
Millions of cards have been transcribed using Amazon Mechanical Turk since the launch of the CardMunch app. “With the Amazon Mechanical Turk marketplace, we manually transcribe tens of thousands of cards each day, while having the ability to burst up and scale down as needed,” says Sid Viswanathan, the developer and product manager of CardMunch. “We’ve been able to drive down operational costs while not having to guess at our capacity needs.”
Best HITs for making money –
Transcriptions
Writing
Surveys
D. G. Rand in 2011 used IP address logging to verify subjects’ self-reported country of residence, and found that 97% of responses are accurate.
There are probably people in some of your organizations who do this already.
You give THEM the project and they give it to the crowd. Would you ever know?
Caltech, Emory, Harvard, MIT, Ohio St., Stanford, Tufts, UC Berkeley, UCLA, Washington, CMU, Upenn, Indiana
MindSumo was founded in 2011 in Palo Alto, California. The company participated in StartX, the Stanford Student Startup Accelerator, and is backed by some of the top investors in Silicon Valley.
Based in Andover, Mass. Started in 2001 with funding from pharmaceutical company Eli Lilly
Companies, which InnoCentive calls “seekers”, post their challenges on the firm's website. “Solvers”, who number almost 180,000, compete to win cash “prizes” offered by the seekers.
Conceived in 1998 by three scientists working for Eli Lilly, a big drug company, InnoCentive was spun off as an independent start-up three years later. It is based on a simple idea: if a firm cannot solve a problem on its own, why not use the reach of the internet to see if someone else can come up with the answer?
InnoCentive@Work, this replicates the solver network inside a firm, so that challenges are first offered to “seeker” companies' own employees.
You get your customers (or employees) to comment on your products:
Bugs, features, ideas, feedback without trolling twitter and facebook
Kind of a replacement for your suggestion box, but everything goes to the crowd for voting
Because the SEC hasn’t figured out the ground rules for online crowdfunding, these sites take pledges and offer rewards and affinity. No other promises.
Indiegogo started in 2007
Kickstarter in 2009
When our founders joined forces in 2007, they had diverse backgrounds and varied interests. However, they had one important thing in common: Danae, Eric and Slava each tried to raise money for something they were passionate about, but they came up short. They had great ideas, the passion to work hard, and good networks, yet access to funding through traditional channels proved limited. The trio was determined to find a solution to the problem. Indiegogo was born; the crowdfunding solution that empowers ideas and enables people to donate funds easily.
Vs. 4% if you do reach your goal
LESS CLUTTER!
Have to raise at least $10 in 4 days to stay in the browse pages
$100 after 7 days keeps you in the search engine
Matthew Inman saw that the land went on sale for 1.6 million. NY State would match if he could raise $850,000
The Oatmeal's fundraiser saved Tesla's lab, located on a 16-acre plot in Wardenclyffe, Long Island, N.Y
50% of their funding in just 24 hours.
On average, the campaign raised $100 per minute, $6,000 per hour and $145,000 per day.
Project closed with $891 raised
Backers in 2011 pledged more than $99 million toward 27,000 projects, the company says, of which 46 percent were funded (the unfunded projects don’t get a penny).
Pledges are deducted from backers’ credit or debit cards only if a set goal is reached within a deadline of no more than 60 days.
The service is on pace this year to double the dollars invested, funneling more money to creative projects than the National Endowment for the Arts (from the KC Star article April 9th)
The company gets a 5 percent cut of pledges to successful projects, while Amazon.com gets 3 to 5 percent for credit-card processing.
Kickstarter allows projects only in visual art, dance, design, fashion, food, games, music, publishing, technology and theater.
No open-ended proposals are allowed. For instance, it’s OK to request backing so you can record an album or make a movie.
But simply asking for money to further your interest in the arts or to travel the world isn’t allowed.
Nor is it a vehicle for raising money for charity. The Kickstarter staff passes judgment on each project before allowing it on the site.
Pitches typically include a video appeal, written project description and a list of rewards at various funding levels.
Launched projects, successful dollars and Success rate
80% of Indiegogo projects fail to raise more than a quarter of their goal
http://startsomegood.com/
StartSomeGood campaigns have both a total fundraising goal and a “tipping point” goal -- the amount needed to start doing good. Campaigns can run for 7-90 days but must reach the tipping point before the deadline or none of the pledges are run and no money changes hands.
3% fees to PayPal, 5% to StartSomeGood
One of the most well-known NFP crowd-funding sites, they get a lot of visitors and therefor donations. Nice mobile phone support. About 5% goes to Razoo (includes credit card costs), so one of the lowest fees.
https://www.fundraise.com/
A well-rounded offering, FundRaise can handle pure money-raising campaigns as well as one-off events (even handling ticket sales and printing and event check-in). They will even help a company setup a website for employees to donate to a cause. They take 4.5% and charge credit card fee (typically another 3%). No goals required – just a site that helps raise money.
Don’t need a video here, but you can also have multiple videos
They do “events” as well as campaigns. You can also do “enterprise” fund-raising.
Crowd-funding platform for different levels of fund-raising (small groups up to large organizations). They charge a $99 monthly fee and you run campaigns simultaneously. On top of the monthly fee, they capture 3.9% of your donations and charge 3% money handling fees. Their pricing page is helpful in understanding them: http://fundly.com/pricing/ Donations go through wePay (a non-standard but safe payment gateway).
Software to allow you to create your own crowd-funding site. Completely branded for your organization and no reference to CauseVox. They charge a monthly fee ($50), but don’t begin till you’ve raised $5K. Transaction fees (4.25%) are charged from dollar one. Fees are lower for big volume sites.
April 5th, 2012, Barry signed the Jobs Act (jumpstart our business startups) 77 year-old law made it illegal Title II was the ban on general solicitation
JOBS Act includes an amendment that mandates companies to provide basic financial information to investors before seeking CrowdFunding.
II lifted the ban on advertising
III would allow companies to raise up to $1 million each year from non-accredited investors USING federally-regulated portals
The ACT is only an exemption from securities law registration requirements (up to $1 mill) – it is NOT an exemption from disclosure. Raise $100k? Offer internally audited statements. Raise ‘tween $100k and $500k? CPA has to “review” the statements. Raise above $500k, the CPA has to do a full-blown audit
The amendment also sets limits on the amount of money an individual can invest to prevent investors from taking too much risk. Individuals with an annual income or net worth of less than $100,000, for example, would be limited to investing 5% of their income in CrowdFunding (10% of income 100K or higher)
http://www.startupexemption.com/archives/299#axzz26B7ENNN1
The 1% you’ve been hearing about this past year…
Equity investors only
Crowdforce.co – but they may have gone bust
Funding portals will also be “invited” to pass certain requirements. Some of these might be registration fees or for the portal management team to hold whatever exam FINRA or other SRO may require. Word on the street is that there might be either a special exam for portal operators or for them to pass the existing Series 7, 63, 64, 66 or 79. Holders of these exams may also need to be supervised by at least one holder of a Series 24 and another with Series 28.
http://www.sec.gov/comments/jobs-title-iii/jobstitleiii-204.pdf