What makes Hughes Enterprise VoIP different than competing solutions? Designed for the distributed enterprise, Hughes Enterprise VoIP delivers true end-to-end Quality of Service over broadband such as DSL and Cable without having to implement an expensive MPLS network. Hughes Enterprise VoIP with ActiveQoS is ideally suited to retailers, restaurants, hotels and financial branch locations looking to combine 6 or less voice lines with their data network to save money and streamline operations.

1. Hughes Overview
HUGHES PROPRIETARY 1

2. Hughes Network Systems
Our Focus
 Leadership in all aspects of broadband network solutions
and services
 Managed broadband services for enterprises
and consumers
 Managed Digital Media Solutions for enterprises
including Digital Signage and Training & Learning
 Broadband network design, implementation,
and operation
 Customer support and network management
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3. Hughes Network Systems
Enterprise
An expanding range of broadband & digital media products,
services and solutions to enterprises of all sizes
Government
Services, solutions and products
that support the many missions
of government
Service Providers
Products and technologies
to create or expand service
offerings
Homes, Home Offices
& Small Businesses
High-speed internet service
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4. Hughes Market Leadership
North American Enterprise IP VPN North American
Satellite Market Share Services Site Share
Other 7%
ViaSat 2% Other 14%
Telesat 2%
Level 3 4% AT&T 32%
Qwest 5%
Gilat 25%
Sprint 7%
Hughes
59%
Hughes 14%
Verizon 24%
Note: Based on domestic sites in service according to COMSYS, 2009 Report
2008 Vertical Systems Network-based VPN/MPLS, FR/IP, Site-to-Site Landline + Satellite Sites
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5. Today’s Network Is Evolving
Compliance Network uptime is
regulations essential
are constantly
changing
IT staffs and Security
budgets are threats are
stretched to their increasing
limits
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6. This Evolution Requires Tailored Solutions
 One size does not fit all
 Peak performance of business applications
 Convergence of data, voice & video
 24/7 monitoring and management
 High Availability Networking
 Multiple transports that
perform seamlessly
 Easy to deploy,
affordable upgrade path
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7. Family of Services and Solutions
Fully Managed  Optimized VPN Networks
Broadband Network  Access Continuity
Services  High Availability VPN
 All with fully integrated and managed
security
Managed Wi-Fi  Enterprise
 Rogue detection and mitigation
 Guest
WAN Acceleration  Throughput and performance enhancement
via embedded Hughes proprietary solution
VoIP  High quality enterprise-grade voice over
broadband via Hughes-proprietary embedded
end-end ActiveQoS
Digital Media  Family of content delivery and display
solutions for all types of video-based
applications
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8. Blue Chip Customer Base
Oil and Gas Hospitality Financial Cellular Backhaul Retail
 BP  Best Western  HSBC  Reliance  Best Buy
 Chevron  Wyndham  Springleaf  Hutchison Max  CVS
 Exxon Mobil  MorganStanley  Vivo  Jiffy Lube
 ConocoPhillips  VISA  TIM  Safeway
 Murphy Oil  Lowe’s
 Shell  Rite Aid
Entertainment Integrators and  Carter’s
Government Restaurants
and Sports Service Providers  Foot Locker
 Big 5 Sporting
Goods
 National Stores
 Social Security  Burger King  GTECH  Barrett  TJX Companies
Administration  Carl’s JR  LodgeNet  Telesat  Walgreens
 Government  Denny’s  National  Telefonica  Casey’s General
Education & CineMedia Store
Training Network  Jack in The Box  Telstra
 McDonald’s  PBS  Telmex  Sears/Kmart
 IRS  Menards
 Sonic  USA Today
 Air Force Reserves  Sherwin-Williams
 FAA  YUM! Brands
 Beverages & More
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9. Sample Network Deployments
Beverages Heartland
and More Automotive Services
 Displaced managed services  Upgrade existing narrowband
competitor with Hughes High network to Hughes High
Availability VPN Availability VPN
 Managed Enterprise VoIP and  Managed Enterprise VoIP
Wi-Fi Services Services
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10. Hughes Enterprise VOIP
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11. Enjoy the benefits
of voice and data
convergence—
without
the high-costs
of an
MPLS
network
HUGHES PROPRIETARY 11

12. Introducing
Hughes VoIP Service
High-quality voice over
affordable broadband
Enabled by Hughes
Technology
HUGHES PROPRIETARY 12

13. Hughes Enterprise VoIP Service
Local Numbers
Simplified Invoicing
Portability (LNP)
 Hughes will either port current number  Consolidated billing
or can supply new number in most areas  Flat rate/line
in US
Detailed Managed
Call Record Service Delivery
 Call detail  Service Provisioning
 Configuration Management
 Fault Monitoring and Management
 Tier 3 Customer Support
 Performance Management
Basic 911 & Chargeable
E-911 Call Blocking
 Service provides Both Basic 911 as  Directory Assistance
well as Enhanced-911 (E-911) as  International calling
required by FCC, wherever available  Collect calls
nationally
 Premium (900)
March 8, 2013
HUGHES PROPRIETARY 13

14. Hughes VoIP Service Packages & Minute Plans
Q2 2013
• Network Concurrent
Call Path Q2 2013
200 500 1000
Long Distance Plans minutes minutes minutes
March 8, 2013
HUGHES PROPRIETARY

15. Industry recognition of Hughes VOIP…
2012 Internet 2012 Unified
Telephony Product of Communications
the Year Innovation Award
TMC Labs TMC Labs
2012 Hot Companies &
Best Products
Network Products
Guide
Finalist
March 8, 2013
HUGHES PROPRIETARY

16. VoIP Solution—Dumb Pipe
Without congestion, voice packets flow well — good calls
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17. VoIP Solution—Dumb Pipe
During congestion voice packet flow suffers — poor calls
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18. Hughes VoIP with ActiveQoS—Smart Pipe
Despite congestion, voice remains prioritized — good calls
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19. and Real-time Traffic Performance
Active VPN Performance
TypicalQoS Performance
Unreliable
VoIP
Network Degradation
Performance
VoIP Network Quality Requirement
n Mean Jitter n Packet Loss
* On 384Kbps/1.5Mbps DSL
HUGHES PROPRIETARY 19 March 8, 2013

20. The Hughes Difference
Significant Reduction in Jitter and Packet Loss Using Active QoS
Jitter Packet
(ms) Loss
5%
2500
2000 4%
1500 3%
1000 2%
500 1%
0 0%
1 VoIP call 4 VoIP calls
and file transfer and file transfer
n Mean Jitter (ms) n 99th Percent jitter (ms) n Packet Loss (%)
* On 384Kbps/1.5Mbps DSL
HUGHES PROPRIETARY 20 March 8, 2013

21. Operational Metrics
99.95% 100% 100%
Uptime Meeting
Uptime since Voice
in 2012 Apr Quality
2012 SLA
HUGHES PROPRIETARY 21 March 8, 2013

22. Benefits of ActiveQoS for VoIP
With Without
ActiveQoS ActiveQoS
• Enterprise-grade • Best efforts
• 6 lines on typical DSL • 1 or 2 lines maximum
• Voice Quality SLA • No Voice Quality SLA
March 8, 2013
HUGHES PROPRIETARY

23. Summary
Hughes:
Offering keeps
High
Offers a Voice Comprehensive existing phones
quality, enterpr
Quality SLA via Hosted Voice & wiring;
ise VOIP
ActiveQoS feature set reduces
nationwide via
disruption
broadband.
Fully Managed Hosted Service
March 8, 2013
HUGHES PROPRIETARY