This is an overview of the tools used by User Experience Designers. Software is important, but in UX you need to master a wide variety of techniques. This presentation covers an overview of the UX workflow, Discovery, Synthesis, Interaction, and Refinement, and outlines the tools that are critical to each step. In the end, the emphasis is not on mastering all the tools, but understanding their strengths and weaknesses, so the right tool can be chosen based on the situation.
4. User Experience Design
How people feel when
using a product.
A rendering of an
intended experience.
Lauralee Alben Jared Spool
5. the experience is the user’s
rendered intent
a field, with many disciplines
6. User Researcher
Identifies user behaviors, goals and
needs through interviews, studies and
surveys
Content Strategist
Audits, reviews, creates, and governs the
production of content in a system
Information Architect (IA)
Defines the structure of a system, how
content is described, organized and
discovered
Interaction Designer (IxD/UX Designer)
Defines interactions, user flows,
wireframes, and affordances of a system
UI Developer
Builds the system by interpreting the
functional specification, sitemaps,
wireframes while working within technical
constraints
Visual Design
Designs and maintains appropriate visual
styles in service of the overall experience
of a product or service
Who does UX?
27. User Testing
• Identify testing needs
• find people to be participants
• write testing script
• conduct the test
• analyze results
• present findings
worst stock photo
28. User Testing
• Identify testing needs
• find people to be participants
• write testing script
• conduct the test
• analyze results
• present findings
Handbook of Usability Testing
Jeffrey Rubin, Dana Chisnell
73. User Researcher
Identifies user behaviors, goals and
needs through interviews, studies and
surveys
Content Strategist
Audits, reviews, creates, and governs the
production of content in a system
Information Architect (IA)
Defines the structure of a system, how
content is described, organized and
discovered
Interaction Designer (IxD/UX Designer)
Defines interactions, user flows,
wireframes, and affordances of a system
UI Developer
Builds the system by interpreting the
functional specification, sitemaps,
wireframes while working within technical
constraints
Visual Design
Designs and maintains appropriate visual
styles in service of the overall experience
of a product or service
Who does UX?
74. User Researcher
research, analysis, written
communication, spoken communication
Content Strategist
analysis, written communication, excel.
see the big picture
Information Architect (IA)
systemic thinking, visualization, written
communication, puzzle-oriented, see the
big picture
Interaction Designer (IxD/UX Designer)
familiar with technology, puzzle-oriented,
visualization skills, see the big picture
UI Developer
knows the codes, love the code, stay
current, see the big picture
Visual Design
loves design systems, attention to detail,
visualization, typography, color theory
Who does UX?
77. Active Listening
Organization and Project Management
Presentation
Critical Thinking
Visualization
Technical Capability
Writing with Clarity
The Right Meetings
