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The Book in 
Transformation: 
A Publisher Vision for the Future 
TEDx Adventure 2014 
Dominique Raccah 
Sourcebooks, Inc.
A Publisher Vision for the Future 
1. The ebook transformation 
 who is the ebook customer? 
 are print books dead or dying? 
2. How book retailing is changing 
3. Different authors’ career paths 
4. Creating new revenue streams
[ 1. The ebook transformation ]
Data is from 
BOOKSTATS
Benefits of e-reading devices 
BISG — US 2010 data
Why consumers purchase ebooks 
instead of print books 
© 2010, the Book Industry Study Group, Inc.
who is this customer?
who is this customer: 
reader who reads a lot 
In US, converted our most voracious 
readers first
[who is the power buyer]
Who is Today’s Core Trade 
E-Book Buyer (in the U.S.)? 
 Woman (66%) 
 ~44 years old 
 HH Income ~$77K Yr 
 Predominantly Fiction 
(58% of all ‘e’ sold)
Device Use – Overall 
0% 20% 40% 60% 
Kindle e-reader 
iPad 
Kindle Fire 
iPhone 
Android tablet 
NOOK Color 
NOOK e-reader 
Power 
Buyers 
Other 
respondents
[ 2. How book retailing is changing ]
The Continuous Momentum 
Towards Online Shopping
DISTRIBUTION: How purchased? 
e-commerce skill set 
FORMAT purchased? 
Device centric skill set 
eBooks PRINT 
Brick and Mortar Retail Online Retail
The billion-dollar shift in trade retail 
-194 
52 
1,111 
Online Retail 
Other Channels 
Retail Stores (Total)
The billion-dollar shift in Trade 
$3,000 
$2,500 
$2,000 
$1,500 
$1,000 
$500 
$0 
Chains Unclassified Indie stores Specialty 
stores 
Mass 
merchants 
College 
stores 
2010 2011 2012
Where are we today? 
Combination of online convenience, plus long 
tail plus digital transformation has put real 
pressure on our brick and mortar/physical 
book retailers 
 In U.S., physical book retailers need to learn 
to be great online merchants (of physical as 
well as digital books) 
 The bar is Amazon. That’s the expectation 
customers have of an online retailer.
Where are we today? 
Consolidation and monopoly in the U.S retail 
space 
 Amazon majority of online book retailing 
 Barnes and Noble majority of brick and 
mortar retailing 
But Amazon and Barnes and Noble are 
very different…
[what does this mean for authors?]
Today, it’s become much easier 
to publish a book in the US
When you lower the barriers to entry, more enters
Every day in America 
3,500 books are 
published* and only a 
handful will be considered 
successful by any criteria 
*Bowker 2013
“In a tsunami of content like this 
one, you’ve got to write your best 
book. Let me say that again: 
Nothing but your best writing has 
a chance.” 
— Jon Fine, Amazon 
Speaking at a writers’ conference
Decline in price of traditionally published 
ebooks 
$25.00 
$20.00 
$15.00 
$10.00 
$5.00 
$0.00 
E-Books 
Softcover 
Hardcover 
2008 2009 2010 2011 2012
In the era of the Kindle, a book 
costs the same price as a sandwich. 
Dennis Johnson, an independent 
publisher, says that “Amazon has 
successfully fostered the idea that a 
book is a thing of minimal value— 
it’s a widget.” 
—The New Yorker, Feb. 2014
I actually disagree with 
Dennis… 
Amazon uses books in a 
different way than other book 
retailers do. For Amazon media 
(books, audiobooks, movies, 
etc.) is the method via which 
they attract and hook customers 
into their ecosystem. So the 
value is the customer 
relationship.
Where are we today? 
1. Converted our heaviest users to digital books first 
2. Creating far more options for authors 
3. Enormous number of ebooks being published 
 Steep declines in ebook pricing 
 The use of ebooks as ecosystem builders. loss leaders 
or giveaways fosters a continuing devaluation of 
ebooks 
 Kindle Unlimited continues this trend 
 More content being published is affecting total unit 
sales for everyone overall 
 The overall market for books (in units or $) is not growing as 
quickly as the amount of content is growing.
[are print books dead or dying?]
$14,000,000,000 
$12,000,000,000 
$10,000,000,000 
$8,000,000,000 
$6,000,000,000 
$4,000,000,000 
$2,000,000,000 
$0 
2008 2009 2010 2011 2012 
eBooks Combined Print 
© 2013, the Book Industry Study Group, Inc. 
Print lives
But e-books continue to grow… 
$6,000,000,000 
$5,000,000,000 
$4,000,000,000 
$3,000,000,000 
$2,000,000,000 
$1,000,000,000 
$0 
2008 2009 2010 2011 2012 
eBooks Hardcover Mass-market Softcover 
© 2013, the Book Industry Study Group, Inc.
[are print books dead or dying?] 
digital doesn’t affect every content 
category in the same way
2013 YTD Sales by Units 
3500000 
3000000 
2500000 
2000000 
1500000 
1000000 
500000 
0 
Adult Fic Adult NF Kids (ALL) Kids (not YA) YA 
eBooks 
Print 
63% 
35% 
14% 10% 
38%
Are print books dying? NO. 
Print lives. Absolutely. 
 Book market is BIG, varied market 
 Lots of types of books (textbooks, professional, art, 
children’s books, etc) 
 In U.S., ebooks are replacing/displacing our 
cheapest formats (particularly mass market) 
 So BIG impact on fiction sales 
 Ebooks are about storytelling 
 Less impact on other categories of books 
 Appears to also be some stabilizing of ebooks 
growth
Today’s US Market: 
 Explosion in the amount of books available 
 Increasing pressure on brick and mortar 
bookstores 
 Value of discovery in the brick and mortar retail space 
 Corresponding challenge of discovery in the online 
retail space 
 Marketing is becoming more fragmented and 
more expensive 
 Continued pressure on pricing
[ 3. What can authors be doing? ] 
Different authors’ career paths
Author A (Romance) 
 Started out at an independent publishing house in 1990 
 Began publishing new titles with Sourcebooks in 2012 
(had already published nearly 50 books in 30 years) 
 Now writes 1 new book per year 
86% 
2% 
6% 
6% 
Author A 
Mass 
Trade 
Libraries 
Ebooks
Author B (Women’s Fiction) 
 This author today sells well in every channel 
7% 
14% 
1% 
78% 
Author B 
Mass 
Trade 
Libraries 
Ebooks
Authors can have very different 
career paths and as a result, 
different career needs
Even when authors are just 
starting, their debut titles and 
audiences can create different 
career directions
3 debut authors at launch (both P+e) 
Author A 
W-M & 
Target 
B&N 
library 
ebook 
Amazon 
Author C 
Author B W-M & 
W-M & 
Target 
B&N 
library 
ebook 
Amazon 
Target 
B&N 
library 
ebook 
Amazon 
All launched 
within 60 
days of each 
other
All authors must figure out what they 
need and what really works for them 
by talking to their agents or publishers 
or writing groups about their goals, 
their strategies and building their 
careers brick by brick…
Some examples of personal goals 
 “I want to be a New 
York Times 
bestselling author” 
 “I want to sell a million 
books” 
 “I want to make as 
much $ as possible” 
 “I want to quit my day 
job and write full-time” 
 “I want to reach as 
many readers as 
possible” 
 “I want to focus on my 
writing and have 
strong support with 
marketing and sales” 
 “#1 on the New York 
Times bestsellers list 
in next couple of 
years” 
 “I want to win a RITA”
Susanna said, “I want to win a RITA!” 
 Susanna publishes 
paranormal timeslip women’s 
fiction/romance 
 To achieve her goal, 
Susanna used her 
readership as a resource 
 She asked fans which 
category to submit in: 
 Historical 
 Paranormal 
 Contemporary 
 They told her paranormal …
Susanna said, “I want to win a RITA!”
One of the dangers: the 
compulsion to compare oneself to 
others 
I have a 
publishing deal, 
but they have 
marketing. 
I have completed a 
manuscript, but 
they have an 
agent. 
I write, but 
they write 
better. 
I have an agent, 
but they have a 
publishing deal. 
I have marketing, 
but they have a 
publicist. 
Dryden, Emma D. Our Stories, Ourselves. http://emmaddryden.blogspot.com/2014/10/i-want-what- 
shes-got-disastrous.html
[ 4. Creating new revenue 
streams together ]
What is the value you’re adding… 
Authors 
and 
Agents 
Retailers 
Publishers 
Provide More 
Value
experiment relentlessly
our goal has to be to 
increase the probability 
that an author, a book, a 
series, or a program will be 
successful and to increase 
the revenue that we provide 
our content partners
enhanced ebooks 
How can we serve 
readers better? 
online platforms 
(mobile) 
apps 
online 
communities 
ebooks 
user-generated 
content
enhanced ebooks 
How can we serve 
readers better? 
online platforms 
(mobile) 
apps 
online 
communities 
ebooks 
user-generated 
content
Experimentation and Scale 
Thousands of ideas 
Hundreds of experiments 
Test relentlessly 
around what your 
customers actually 
want. Agile. Lean 
Startup. 
Handful of trials 
Dozens of 
experiments will 
prove successful 
enough to go into 
rigorous trials. Can 
we build a viable 
program or business 
here?
At Sourcebooks: 4 trials are now in process of 
scaling…they will become the growth engines of 
our future.
STRATEGY: 
Creating New Kinds of Value 
Creative 
Content 
Partners 
Publishers Retailers 
Readers 
Direct to Consumer business 
Exclusive channels that provide 
more marketing mojo and 
increasing revenue in a 
crowded ecosystem 
+ Grow Core Book Business
Put Me In The Story example
There have always 
been personalized 
books
What We Do 
We create a personal connection between 
you and the books you love
We create the best personalized books… 
 Making the world’s 
best books available 
in ways that surprise 
and delight 
 Taking personalized 
books to a completely 
new level 
 Each book is 
personalized in a way 
that makes sense for 
that book
What We Do 
We create a personal connection between 
you and the books you love
And What Really Matters 
…we foster a greater 
love of reading 
(sometimes even a 
first love of reading) 
+ 
a deeper early 
connection to books 
We create a keepsake that families will 
cherish forever
What customers tell us… 
“These books make beautiful 
gifts. My daughter loves her 
book and I can barely get 
through it without crying. 
Love!” 
– Amber Helwick 
Thousands of 
testimonials 
"This was a great gift and 
keepsake....there's even a spot to 
put a photo of you and the loved one 
on the front page. I'm sure he'll 
treasure it for a long time." 
– Tru Peffer
How It Works 
Launched with iOS app with incredibly easy-to-use 
interface 
Allows you to have a special connection to the books that 
children love the most.
How It Works 
Incredibly easy-to-use interface… 
Allows you to see every page of the book as you 
personalize. Then we print and ship it to you with best in 
class turnaround times and customer support.
Launched in 2013 
with Elmo…
Why It Works 
Great Books!
Our partners… 
…are the world’s 
greatest 
characters and 
favorite, 
bestselling books. 
The ones you love 
the most!
Amazing new partners keep coming… 
 Nickelodeon – 4 book 
deal. First books Q4 
 Sandra Magsamen 
 Anne Geddes 
 Peanuts
Today we have 
extraordinary opportunities
How Put Me In The Story 
Creates Value For Authors 
 Creating a new channel 
for picture books, 
illustrated books, gift 
books for all occasions 
and non-book products 
 Higher price point: 
$24.99-$29.99 
 Incremental sales dollar! 
 Some indication that our 
online marketing is lifting 
retail sales (tens of 
millions of impressions in 
Q4 2013)
Some observations about 
Put Me In The Story development 
1. 5th attempt at Put Me in The Story 
2. Data-driven development 
3. Expensive 
 Tech costs $$ 
 Operations: customer service, shipping, bundling, app & 
database integration 
4. New ideas come from doing the work 
5. Of dozens of major experiments (+ 100’s of smaller 
ones) we’ve tried only 4 have worked in a BIG way that 
is scalable
What matters…
A Publisher Vision for the Future 
1. Digital has changed the future for authors and books 
2. Book retailing is changing 
3. Crowded ecosystem will continue to get more crowded, 
driving price down and making marketing more 
competitive 
4. Look at strategically where your career is now and what 
next steps/growth might look like. Define specific BIG 
goals 
5. Create new revenue streams together
“We should try to be the 
parents of our future rather 
than the offspring of our past.” 
— Miguel de Unamuno (1864-1936) 
Spanish essayist, novelist, poet, 
playwright, and philosopher
It’s not just the 
book that’s 
transforming. 
It’s the book 
publisher. 
Digital changes 
everything.
Where will Sourcebooks be in 5 years? 
 The most experimental publishing partner 
 Creating successful new models for authors 
 Continuing to create the future of the book 
ecosystem 
 Publishing authors, 
not just books in exciting, 
new, innovative ways
Let’s talk. 
Email: dominique.raccah@sourcebooks.com 
Twitter: @draccah

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TEDxNaperville Visits Sourcebooks

  • 1. The Book in Transformation: A Publisher Vision for the Future TEDx Adventure 2014 Dominique Raccah Sourcebooks, Inc.
  • 2. A Publisher Vision for the Future 1. The ebook transformation  who is the ebook customer?  are print books dead or dying? 2. How book retailing is changing 3. Different authors’ career paths 4. Creating new revenue streams
  • 3. [ 1. The ebook transformation ]
  • 4. Data is from BOOKSTATS
  • 5. Benefits of e-reading devices BISG — US 2010 data
  • 6. Why consumers purchase ebooks instead of print books © 2010, the Book Industry Study Group, Inc.
  • 7. who is this customer?
  • 8. who is this customer: reader who reads a lot In US, converted our most voracious readers first
  • 9. [who is the power buyer]
  • 10. Who is Today’s Core Trade E-Book Buyer (in the U.S.)?  Woman (66%)  ~44 years old  HH Income ~$77K Yr  Predominantly Fiction (58% of all ‘e’ sold)
  • 11. Device Use – Overall 0% 20% 40% 60% Kindle e-reader iPad Kindle Fire iPhone Android tablet NOOK Color NOOK e-reader Power Buyers Other respondents
  • 12. [ 2. How book retailing is changing ]
  • 13. The Continuous Momentum Towards Online Shopping
  • 14. DISTRIBUTION: How purchased? e-commerce skill set FORMAT purchased? Device centric skill set eBooks PRINT Brick and Mortar Retail Online Retail
  • 15. The billion-dollar shift in trade retail -194 52 1,111 Online Retail Other Channels Retail Stores (Total)
  • 16. The billion-dollar shift in Trade $3,000 $2,500 $2,000 $1,500 $1,000 $500 $0 Chains Unclassified Indie stores Specialty stores Mass merchants College stores 2010 2011 2012
  • 17. Where are we today? Combination of online convenience, plus long tail plus digital transformation has put real pressure on our brick and mortar/physical book retailers  In U.S., physical book retailers need to learn to be great online merchants (of physical as well as digital books)  The bar is Amazon. That’s the expectation customers have of an online retailer.
  • 18. Where are we today? Consolidation and monopoly in the U.S retail space  Amazon majority of online book retailing  Barnes and Noble majority of brick and mortar retailing But Amazon and Barnes and Noble are very different…
  • 19. [what does this mean for authors?]
  • 20. Today, it’s become much easier to publish a book in the US
  • 21. When you lower the barriers to entry, more enters
  • 22. Every day in America 3,500 books are published* and only a handful will be considered successful by any criteria *Bowker 2013
  • 23. “In a tsunami of content like this one, you’ve got to write your best book. Let me say that again: Nothing but your best writing has a chance.” — Jon Fine, Amazon Speaking at a writers’ conference
  • 24. Decline in price of traditionally published ebooks $25.00 $20.00 $15.00 $10.00 $5.00 $0.00 E-Books Softcover Hardcover 2008 2009 2010 2011 2012
  • 25. In the era of the Kindle, a book costs the same price as a sandwich. Dennis Johnson, an independent publisher, says that “Amazon has successfully fostered the idea that a book is a thing of minimal value— it’s a widget.” —The New Yorker, Feb. 2014
  • 26. I actually disagree with Dennis… Amazon uses books in a different way than other book retailers do. For Amazon media (books, audiobooks, movies, etc.) is the method via which they attract and hook customers into their ecosystem. So the value is the customer relationship.
  • 27. Where are we today? 1. Converted our heaviest users to digital books first 2. Creating far more options for authors 3. Enormous number of ebooks being published  Steep declines in ebook pricing  The use of ebooks as ecosystem builders. loss leaders or giveaways fosters a continuing devaluation of ebooks  Kindle Unlimited continues this trend  More content being published is affecting total unit sales for everyone overall  The overall market for books (in units or $) is not growing as quickly as the amount of content is growing.
  • 28. [are print books dead or dying?]
  • 29. $14,000,000,000 $12,000,000,000 $10,000,000,000 $8,000,000,000 $6,000,000,000 $4,000,000,000 $2,000,000,000 $0 2008 2009 2010 2011 2012 eBooks Combined Print © 2013, the Book Industry Study Group, Inc. Print lives
  • 30. But e-books continue to grow… $6,000,000,000 $5,000,000,000 $4,000,000,000 $3,000,000,000 $2,000,000,000 $1,000,000,000 $0 2008 2009 2010 2011 2012 eBooks Hardcover Mass-market Softcover © 2013, the Book Industry Study Group, Inc.
  • 31. [are print books dead or dying?] digital doesn’t affect every content category in the same way
  • 32. 2013 YTD Sales by Units 3500000 3000000 2500000 2000000 1500000 1000000 500000 0 Adult Fic Adult NF Kids (ALL) Kids (not YA) YA eBooks Print 63% 35% 14% 10% 38%
  • 33. Are print books dying? NO. Print lives. Absolutely.  Book market is BIG, varied market  Lots of types of books (textbooks, professional, art, children’s books, etc)  In U.S., ebooks are replacing/displacing our cheapest formats (particularly mass market)  So BIG impact on fiction sales  Ebooks are about storytelling  Less impact on other categories of books  Appears to also be some stabilizing of ebooks growth
  • 34. Today’s US Market:  Explosion in the amount of books available  Increasing pressure on brick and mortar bookstores  Value of discovery in the brick and mortar retail space  Corresponding challenge of discovery in the online retail space  Marketing is becoming more fragmented and more expensive  Continued pressure on pricing
  • 35. [ 3. What can authors be doing? ] Different authors’ career paths
  • 36. Author A (Romance)  Started out at an independent publishing house in 1990  Began publishing new titles with Sourcebooks in 2012 (had already published nearly 50 books in 30 years)  Now writes 1 new book per year 86% 2% 6% 6% Author A Mass Trade Libraries Ebooks
  • 37. Author B (Women’s Fiction)  This author today sells well in every channel 7% 14% 1% 78% Author B Mass Trade Libraries Ebooks
  • 38. Authors can have very different career paths and as a result, different career needs
  • 39. Even when authors are just starting, their debut titles and audiences can create different career directions
  • 40. 3 debut authors at launch (both P+e) Author A W-M & Target B&N library ebook Amazon Author C Author B W-M & W-M & Target B&N library ebook Amazon Target B&N library ebook Amazon All launched within 60 days of each other
  • 41. All authors must figure out what they need and what really works for them by talking to their agents or publishers or writing groups about their goals, their strategies and building their careers brick by brick…
  • 42. Some examples of personal goals  “I want to be a New York Times bestselling author”  “I want to sell a million books”  “I want to make as much $ as possible”  “I want to quit my day job and write full-time”  “I want to reach as many readers as possible”  “I want to focus on my writing and have strong support with marketing and sales”  “#1 on the New York Times bestsellers list in next couple of years”  “I want to win a RITA”
  • 43. Susanna said, “I want to win a RITA!”  Susanna publishes paranormal timeslip women’s fiction/romance  To achieve her goal, Susanna used her readership as a resource  She asked fans which category to submit in:  Historical  Paranormal  Contemporary  They told her paranormal …
  • 44. Susanna said, “I want to win a RITA!”
  • 45. One of the dangers: the compulsion to compare oneself to others I have a publishing deal, but they have marketing. I have completed a manuscript, but they have an agent. I write, but they write better. I have an agent, but they have a publishing deal. I have marketing, but they have a publicist. Dryden, Emma D. Our Stories, Ourselves. http://emmaddryden.blogspot.com/2014/10/i-want-what- shes-got-disastrous.html
  • 46. [ 4. Creating new revenue streams together ]
  • 47. What is the value you’re adding… Authors and Agents Retailers Publishers Provide More Value
  • 49. our goal has to be to increase the probability that an author, a book, a series, or a program will be successful and to increase the revenue that we provide our content partners
  • 50. enhanced ebooks How can we serve readers better? online platforms (mobile) apps online communities ebooks user-generated content
  • 51. enhanced ebooks How can we serve readers better? online platforms (mobile) apps online communities ebooks user-generated content
  • 52. Experimentation and Scale Thousands of ideas Hundreds of experiments Test relentlessly around what your customers actually want. Agile. Lean Startup. Handful of trials Dozens of experiments will prove successful enough to go into rigorous trials. Can we build a viable program or business here?
  • 53. At Sourcebooks: 4 trials are now in process of scaling…they will become the growth engines of our future.
  • 54. STRATEGY: Creating New Kinds of Value Creative Content Partners Publishers Retailers Readers Direct to Consumer business Exclusive channels that provide more marketing mojo and increasing revenue in a crowded ecosystem + Grow Core Book Business
  • 55. Put Me In The Story example
  • 56. There have always been personalized books
  • 57. What We Do We create a personal connection between you and the books you love
  • 58. We create the best personalized books…  Making the world’s best books available in ways that surprise and delight  Taking personalized books to a completely new level  Each book is personalized in a way that makes sense for that book
  • 59. What We Do We create a personal connection between you and the books you love
  • 60. And What Really Matters …we foster a greater love of reading (sometimes even a first love of reading) + a deeper early connection to books We create a keepsake that families will cherish forever
  • 61. What customers tell us… “These books make beautiful gifts. My daughter loves her book and I can barely get through it without crying. Love!” – Amber Helwick Thousands of testimonials "This was a great gift and keepsake....there's even a spot to put a photo of you and the loved one on the front page. I'm sure he'll treasure it for a long time." – Tru Peffer
  • 62. How It Works Launched with iOS app with incredibly easy-to-use interface Allows you to have a special connection to the books that children love the most.
  • 63. How It Works Incredibly easy-to-use interface… Allows you to see every page of the book as you personalize. Then we print and ship it to you with best in class turnaround times and customer support.
  • 64. Launched in 2013 with Elmo…
  • 65. Why It Works Great Books!
  • 66. Our partners… …are the world’s greatest characters and favorite, bestselling books. The ones you love the most!
  • 67. Amazing new partners keep coming…  Nickelodeon – 4 book deal. First books Q4  Sandra Magsamen  Anne Geddes  Peanuts
  • 68. Today we have extraordinary opportunities
  • 69. How Put Me In The Story Creates Value For Authors  Creating a new channel for picture books, illustrated books, gift books for all occasions and non-book products  Higher price point: $24.99-$29.99  Incremental sales dollar!  Some indication that our online marketing is lifting retail sales (tens of millions of impressions in Q4 2013)
  • 70. Some observations about Put Me In The Story development 1. 5th attempt at Put Me in The Story 2. Data-driven development 3. Expensive  Tech costs $$  Operations: customer service, shipping, bundling, app & database integration 4. New ideas come from doing the work 5. Of dozens of major experiments (+ 100’s of smaller ones) we’ve tried only 4 have worked in a BIG way that is scalable
  • 72. A Publisher Vision for the Future 1. Digital has changed the future for authors and books 2. Book retailing is changing 3. Crowded ecosystem will continue to get more crowded, driving price down and making marketing more competitive 4. Look at strategically where your career is now and what next steps/growth might look like. Define specific BIG goals 5. Create new revenue streams together
  • 73. “We should try to be the parents of our future rather than the offspring of our past.” — Miguel de Unamuno (1864-1936) Spanish essayist, novelist, poet, playwright, and philosopher
  • 74. It’s not just the book that’s transforming. It’s the book publisher. Digital changes everything.
  • 75. Where will Sourcebooks be in 5 years?  The most experimental publishing partner  Creating successful new models for authors  Continuing to create the future of the book ecosystem  Publishing authors, not just books in exciting, new, innovative ways
  • 76. Let’s talk. Email: dominique.raccah@sourcebooks.com Twitter: @draccah