The document discusses finding and retaining volunteers for organizations. It begins by listing the top 10 reasons people do not volunteer, including lack of time, interest, or feeling asked. It then provides suggestions for finding volunteers through chapter members, universities, conferences, and local groups. Recruitment involves clearly communicating volunteer needs and benefits. Retention involves incentives like recognition and keeping volunteers engaged through fresh ideas, development opportunities, and lifelong relationships. The presentation ends by asking attendees about their chapter's volunteer efforts.