SlideShare une entreprise Scribd logo
1  sur  24
Tacy Parker, Symantec Corporation Suzanne McFadyen, Business Objects SA Best Practices for Forecasting with 100% Accuracy Track: Sales Operations
Agenda ,[object Object],[object Object],[object Object],[object Object]
Safe Harbor Statement ,[object Object],[object Object],[object Object],[object Object]
Sales Forecasting ,[object Object],[object Object],[object Object],[object Object],[object Object]
Typical Business Challenges ,[object Object],[object Object],[object Object],[object Object]
Customizable Forecasting Overview ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Tacy Parker SFDC Global Program Manager [email_address]
Who is Symantec? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],INDUSTRY:  Software EMPLOYEES: ~ 16,000 GEOGRAPHY:  Global PRODUCT(S) USED:  Sales, Marketing & 6 AppExchange applications # USERS:  4,200
Benefits to Integrated Forecasting ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Key Forecasting Challenges ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Our Forecasting Solution ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],DEPLOYMENT DETAILS
Establishing Completeness & Accuracy  ,[object Object],[object Object],[object Object],[object Object]
Effective Measurement  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Lessons Learned ,[object Object],[object Object],[object Object],[object Object],[object Object]
Suzanne McFadyen CRM Operations Analyst [email_address]
Who is Business Objects? ,[object Object],[object Object],INDUSTRY:  Software EMPLOYEES:  5,000 GEOGRAPHY:  Global PRODUCT(S) USED:  Salesforce SFA # USERS:  1,400
Key Forecasting Challenges  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Our Forecasting Solution ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],DEPLOYMENT DETAILS
Establishing Accuracy  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Establishing Adoption  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Effective Measurement  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Key Results & Lessons Learned ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Sharing Forecasting Success – Q & A
Session Feedback Let us know how we’re doing! ,[object Object],[object Object],[object Object],[object Object],[object Object],Save time! Use your cell phone or mobile device to send Feedback via SMS/Text Messaging! Send a message to  26335 In the message body:   Session 133, ####   For example, “ Session 123, 5555 ” Session ID:  133 Session ID # Scores for 4 categories SMS Voting powered by:

Contenu connexe

Plus de dreamforce2006

Using AppExchange to Automate Complex Business Processes
Using AppExchange to Automate Complex Business ProcessesUsing AppExchange to Automate Complex Business Processes
Using AppExchange to Automate Complex Business Processesdreamforce2006
 
Trusted Reliability & Performance with the AppExchange Platform
Trusted Reliability & Performance with the AppExchange PlatformTrusted Reliability & Performance with the AppExchange Platform
Trusted Reliability & Performance with the AppExchange Platformdreamforce2006
 
Top Ten AppExchange Apps for Professional Edition
Top Ten AppExchange Apps for Professional EditionTop Ten AppExchange Apps for Professional Edition
Top Ten AppExchange Apps for Professional Editiondreamforce2006
 
Tools to Increase Partner Adoption and Loyalty
Tools to Increase Partner Adoption and LoyaltyTools to Increase Partner Adoption and Loyalty
Tools to Increase Partner Adoption and Loyaltydreamforce2006
 
Tips & Tricks for Building Advanced Workflow
Tips & Tricks for Building Advanced WorkflowTips & Tricks for Building Advanced Workflow
Tips & Tricks for Building Advanced Workflowdreamforce2006
 
Three Use Cases for Service & Support
Three Use Cases for Service & SupportThree Use Cases for Service & Support
Three Use Cases for Service & Supportdreamforce2006
 
The Mystery Is Solved Demystifying Integrations
The Mystery Is Solved Demystifying IntegrationsThe Mystery Is Solved Demystifying Integrations
The Mystery Is Solved Demystifying Integrationsdreamforce2006
 
Territory Management Made Simple
Territory Management Made SimpleTerritory Management Made Simple
Territory Management Made Simpledreamforce2006
 
Success with Salesforce for Capital Markets
Success with Salesforce for Capital MarketsSuccess with Salesforce for Capital Markets
Success with Salesforce for Capital Marketsdreamforce2006
 
Salesforce PRM, Partner Edition Roadmap
Salesforce PRM, Partner Edition RoadmapSalesforce PRM, Partner Edition Roadmap
Salesforce PRM, Partner Edition Roadmapdreamforce2006
 
Sales ROI Benchmarking
Sales ROI BenchmarkingSales ROI Benchmarking
Sales ROI Benchmarkingdreamforce2006
 
Quote Management Made Easy Through Salesforce and the AppExchange
Quote Management Made Easy Through Salesforce and the AppExchangeQuote Management Made Easy Through Salesforce and the AppExchange
Quote Management Made Easy Through Salesforce and the AppExchangedreamforce2006
 
Packaging It Up Latest Enhancements for App Distribution
Packaging It Up Latest Enhancements for App DistributionPackaging It Up Latest Enhancements for App Distribution
Packaging It Up Latest Enhancements for App Distributiondreamforce2006
 
Open It, Read It, Buy It Email Marketing with the AppExchange
Open It, Read It, Buy It Email Marketing with the AppExchangeOpen It, Read It, Buy It Email Marketing with the AppExchange
Open It, Read It, Buy It Email Marketing with the AppExchangedreamforce2006
 
Next-Generation Native Apps
Next-Generation Native AppsNext-Generation Native Apps
Next-Generation Native Appsdreamforce2006
 
Mobile AppExchange in the Field Great Apps at Work
Mobile AppExchange in the Field Great Apps at WorkMobile AppExchange in the Field Great Apps at Work
Mobile AppExchange in the Field Great Apps at Workdreamforce2006
 
Meet the Product Managers
Meet the Product ManagersMeet the Product Managers
Meet the Product Managersdreamforce2006
 
Meet Salesforce, Your New Employee
Meet Salesforce, Your New EmployeeMeet Salesforce, Your New Employee
Meet Salesforce, Your New Employeedreamforce2006
 
Manage What You Measure Lessons from Dashboard Pros
Manage What You Measure Lessons from Dashboard ProsManage What You Measure Lessons from Dashboard Pros
Manage What You Measure Lessons from Dashboard Prosdreamforce2006
 
Leveraging Your Customer Service Function to Drive Sales
Leveraging Your Customer Service Function to Drive SalesLeveraging Your Customer Service Function to Drive Sales
Leveraging Your Customer Service Function to Drive Salesdreamforce2006
 

Plus de dreamforce2006 (20)

Using AppExchange to Automate Complex Business Processes
Using AppExchange to Automate Complex Business ProcessesUsing AppExchange to Automate Complex Business Processes
Using AppExchange to Automate Complex Business Processes
 
Trusted Reliability & Performance with the AppExchange Platform
Trusted Reliability & Performance with the AppExchange PlatformTrusted Reliability & Performance with the AppExchange Platform
Trusted Reliability & Performance with the AppExchange Platform
 
Top Ten AppExchange Apps for Professional Edition
Top Ten AppExchange Apps for Professional EditionTop Ten AppExchange Apps for Professional Edition
Top Ten AppExchange Apps for Professional Edition
 
Tools to Increase Partner Adoption and Loyalty
Tools to Increase Partner Adoption and LoyaltyTools to Increase Partner Adoption and Loyalty
Tools to Increase Partner Adoption and Loyalty
 
Tips & Tricks for Building Advanced Workflow
Tips & Tricks for Building Advanced WorkflowTips & Tricks for Building Advanced Workflow
Tips & Tricks for Building Advanced Workflow
 
Three Use Cases for Service & Support
Three Use Cases for Service & SupportThree Use Cases for Service & Support
Three Use Cases for Service & Support
 
The Mystery Is Solved Demystifying Integrations
The Mystery Is Solved Demystifying IntegrationsThe Mystery Is Solved Demystifying Integrations
The Mystery Is Solved Demystifying Integrations
 
Territory Management Made Simple
Territory Management Made SimpleTerritory Management Made Simple
Territory Management Made Simple
 
Success with Salesforce for Capital Markets
Success with Salesforce for Capital MarketsSuccess with Salesforce for Capital Markets
Success with Salesforce for Capital Markets
 
Salesforce PRM, Partner Edition Roadmap
Salesforce PRM, Partner Edition RoadmapSalesforce PRM, Partner Edition Roadmap
Salesforce PRM, Partner Edition Roadmap
 
Sales ROI Benchmarking
Sales ROI BenchmarkingSales ROI Benchmarking
Sales ROI Benchmarking
 
Quote Management Made Easy Through Salesforce and the AppExchange
Quote Management Made Easy Through Salesforce and the AppExchangeQuote Management Made Easy Through Salesforce and the AppExchange
Quote Management Made Easy Through Salesforce and the AppExchange
 
Packaging It Up Latest Enhancements for App Distribution
Packaging It Up Latest Enhancements for App DistributionPackaging It Up Latest Enhancements for App Distribution
Packaging It Up Latest Enhancements for App Distribution
 
Open It, Read It, Buy It Email Marketing with the AppExchange
Open It, Read It, Buy It Email Marketing with the AppExchangeOpen It, Read It, Buy It Email Marketing with the AppExchange
Open It, Read It, Buy It Email Marketing with the AppExchange
 
Next-Generation Native Apps
Next-Generation Native AppsNext-Generation Native Apps
Next-Generation Native Apps
 
Mobile AppExchange in the Field Great Apps at Work
Mobile AppExchange in the Field Great Apps at WorkMobile AppExchange in the Field Great Apps at Work
Mobile AppExchange in the Field Great Apps at Work
 
Meet the Product Managers
Meet the Product ManagersMeet the Product Managers
Meet the Product Managers
 
Meet Salesforce, Your New Employee
Meet Salesforce, Your New EmployeeMeet Salesforce, Your New Employee
Meet Salesforce, Your New Employee
 
Manage What You Measure Lessons from Dashboard Pros
Manage What You Measure Lessons from Dashboard ProsManage What You Measure Lessons from Dashboard Pros
Manage What You Measure Lessons from Dashboard Pros
 
Leveraging Your Customer Service Function to Drive Sales
Leveraging Your Customer Service Function to Drive SalesLeveraging Your Customer Service Function to Drive Sales
Leveraging Your Customer Service Function to Drive Sales
 

Dernier

Q1 2024 Conference Call Presentation vF.pdf
Q1 2024 Conference Call Presentation vF.pdfQ1 2024 Conference Call Presentation vF.pdf
Q1 2024 Conference Call Presentation vF.pdfAdnet Communications
 
Explore Dual Citizenship in Africa | Citizenship Benefits & Requirements
Explore Dual Citizenship in Africa | Citizenship Benefits & RequirementsExplore Dual Citizenship in Africa | Citizenship Benefits & Requirements
Explore Dual Citizenship in Africa | Citizenship Benefits & Requirementsmarketingkingdomofku
 
CBD Belapur((Thane)) Charming Call Girls📞❤9833754194 Kamothe Beautiful Call G...
CBD Belapur((Thane)) Charming Call Girls📞❤9833754194 Kamothe Beautiful Call G...CBD Belapur((Thane)) Charming Call Girls📞❤9833754194 Kamothe Beautiful Call G...
CBD Belapur((Thane)) Charming Call Girls📞❤9833754194 Kamothe Beautiful Call G...priyasharma62062
 
Call Girls in Benson Town / 8250092165 Genuine Call girls with real Photos an...
Call Girls in Benson Town / 8250092165 Genuine Call girls with real Photos an...Call Girls in Benson Town / 8250092165 Genuine Call girls with real Photos an...
Call Girls in Benson Town / 8250092165 Genuine Call girls with real Photos an...kajal
 
Pension dashboards forum 1 May 2024 (1).pdf
Pension dashboards forum 1 May 2024 (1).pdfPension dashboards forum 1 May 2024 (1).pdf
Pension dashboards forum 1 May 2024 (1).pdfHenry Tapper
 
In Sharjah ௵(+971)558539980 *_௵abortion pills now available.
In Sharjah ௵(+971)558539980 *_௵abortion pills now available.In Sharjah ௵(+971)558539980 *_௵abortion pills now available.
In Sharjah ௵(+971)558539980 *_௵abortion pills now available.hyt3577
 
Vip Call Girls Rasulgada😉 Bhubaneswar 9777949614 Housewife Call Girls Servic...
Vip Call Girls Rasulgada😉  Bhubaneswar 9777949614 Housewife Call Girls Servic...Vip Call Girls Rasulgada😉  Bhubaneswar 9777949614 Housewife Call Girls Servic...
Vip Call Girls Rasulgada😉 Bhubaneswar 9777949614 Housewife Call Girls Servic...Call Girls Mumbai
 
Call Girls Howrah ( 8250092165 ) Cheap rates call girls | Get low budget
Call Girls Howrah ( 8250092165 ) Cheap rates call girls | Get low budgetCall Girls Howrah ( 8250092165 ) Cheap rates call girls | Get low budget
Call Girls Howrah ( 8250092165 ) Cheap rates call girls | Get low budgetSareena Khatun
 
Test bank for advanced assessment interpreting findings and formulating diffe...
Test bank for advanced assessment interpreting findings and formulating diffe...Test bank for advanced assessment interpreting findings and formulating diffe...
Test bank for advanced assessment interpreting findings and formulating diffe...robinsonayot
 
Female Escorts Service in Hyderabad Starting with 5000/- for Savita Escorts S...
Female Escorts Service in Hyderabad Starting with 5000/- for Savita Escorts S...Female Escorts Service in Hyderabad Starting with 5000/- for Savita Escorts S...
Female Escorts Service in Hyderabad Starting with 5000/- for Savita Escorts S...kajalverma014
 
Strategic Resources May 2024 Corporate Presentation
Strategic Resources May 2024 Corporate PresentationStrategic Resources May 2024 Corporate Presentation
Strategic Resources May 2024 Corporate PresentationAdnet Communications
 
Benefits & Risk Of Stock Loans
Benefits & Risk Of Stock LoansBenefits & Risk Of Stock Loans
Benefits & Risk Of Stock LoansMartinRowse
 
Famous Kala Jadu, Black magic expert in Faisalabad and Kala ilam specialist i...
Famous Kala Jadu, Black magic expert in Faisalabad and Kala ilam specialist i...Famous Kala Jadu, Black magic expert in Faisalabad and Kala ilam specialist i...
Famous Kala Jadu, Black magic expert in Faisalabad and Kala ilam specialist i...batoole333
 
Technology industry / Finnish economic outlook
Technology industry / Finnish economic outlookTechnology industry / Finnish economic outlook
Technology industry / Finnish economic outlookTechFinland
 
Turbhe Fantastic Escorts📞📞9833754194 Kopar Khairane Marathi Call Girls-Kopar ...
Turbhe Fantastic Escorts📞📞9833754194 Kopar Khairane Marathi Call Girls-Kopar ...Turbhe Fantastic Escorts📞📞9833754194 Kopar Khairane Marathi Call Girls-Kopar ...
Turbhe Fantastic Escorts📞📞9833754194 Kopar Khairane Marathi Call Girls-Kopar ...priyasharma62062
 
Toronto dominion bank investor presentation.pdf
Toronto dominion bank investor presentation.pdfToronto dominion bank investor presentation.pdf
Toronto dominion bank investor presentation.pdfJinJiang6
 
Thane Call Girls , 07506202331 Kalyan Call Girls
Thane Call Girls , 07506202331 Kalyan Call GirlsThane Call Girls , 07506202331 Kalyan Call Girls
Thane Call Girls , 07506202331 Kalyan Call GirlsPriya Reddy
 
Lion One Corporate Presentation May 2024
Lion One Corporate Presentation May 2024Lion One Corporate Presentation May 2024
Lion One Corporate Presentation May 2024Adnet Communications
 
logistics industry development power point ppt.pdf
logistics industry development power point ppt.pdflogistics industry development power point ppt.pdf
logistics industry development power point ppt.pdfSalimullah13
 
2999,Vashi Fantastic Ellete Call Girls📞📞9833754194 CBD Belapur Genuine Call G...
2999,Vashi Fantastic Ellete Call Girls📞📞9833754194 CBD Belapur Genuine Call G...2999,Vashi Fantastic Ellete Call Girls📞📞9833754194 CBD Belapur Genuine Call G...
2999,Vashi Fantastic Ellete Call Girls📞📞9833754194 CBD Belapur Genuine Call G...priyasharma62062
 

Dernier (20)

Q1 2024 Conference Call Presentation vF.pdf
Q1 2024 Conference Call Presentation vF.pdfQ1 2024 Conference Call Presentation vF.pdf
Q1 2024 Conference Call Presentation vF.pdf
 
Explore Dual Citizenship in Africa | Citizenship Benefits & Requirements
Explore Dual Citizenship in Africa | Citizenship Benefits & RequirementsExplore Dual Citizenship in Africa | Citizenship Benefits & Requirements
Explore Dual Citizenship in Africa | Citizenship Benefits & Requirements
 
CBD Belapur((Thane)) Charming Call Girls📞❤9833754194 Kamothe Beautiful Call G...
CBD Belapur((Thane)) Charming Call Girls📞❤9833754194 Kamothe Beautiful Call G...CBD Belapur((Thane)) Charming Call Girls📞❤9833754194 Kamothe Beautiful Call G...
CBD Belapur((Thane)) Charming Call Girls📞❤9833754194 Kamothe Beautiful Call G...
 
Call Girls in Benson Town / 8250092165 Genuine Call girls with real Photos an...
Call Girls in Benson Town / 8250092165 Genuine Call girls with real Photos an...Call Girls in Benson Town / 8250092165 Genuine Call girls with real Photos an...
Call Girls in Benson Town / 8250092165 Genuine Call girls with real Photos an...
 
Pension dashboards forum 1 May 2024 (1).pdf
Pension dashboards forum 1 May 2024 (1).pdfPension dashboards forum 1 May 2024 (1).pdf
Pension dashboards forum 1 May 2024 (1).pdf
 
In Sharjah ௵(+971)558539980 *_௵abortion pills now available.
In Sharjah ௵(+971)558539980 *_௵abortion pills now available.In Sharjah ௵(+971)558539980 *_௵abortion pills now available.
In Sharjah ௵(+971)558539980 *_௵abortion pills now available.
 
Vip Call Girls Rasulgada😉 Bhubaneswar 9777949614 Housewife Call Girls Servic...
Vip Call Girls Rasulgada😉  Bhubaneswar 9777949614 Housewife Call Girls Servic...Vip Call Girls Rasulgada😉  Bhubaneswar 9777949614 Housewife Call Girls Servic...
Vip Call Girls Rasulgada😉 Bhubaneswar 9777949614 Housewife Call Girls Servic...
 
Call Girls Howrah ( 8250092165 ) Cheap rates call girls | Get low budget
Call Girls Howrah ( 8250092165 ) Cheap rates call girls | Get low budgetCall Girls Howrah ( 8250092165 ) Cheap rates call girls | Get low budget
Call Girls Howrah ( 8250092165 ) Cheap rates call girls | Get low budget
 
Test bank for advanced assessment interpreting findings and formulating diffe...
Test bank for advanced assessment interpreting findings and formulating diffe...Test bank for advanced assessment interpreting findings and formulating diffe...
Test bank for advanced assessment interpreting findings and formulating diffe...
 
Female Escorts Service in Hyderabad Starting with 5000/- for Savita Escorts S...
Female Escorts Service in Hyderabad Starting with 5000/- for Savita Escorts S...Female Escorts Service in Hyderabad Starting with 5000/- for Savita Escorts S...
Female Escorts Service in Hyderabad Starting with 5000/- for Savita Escorts S...
 
Strategic Resources May 2024 Corporate Presentation
Strategic Resources May 2024 Corporate PresentationStrategic Resources May 2024 Corporate Presentation
Strategic Resources May 2024 Corporate Presentation
 
Benefits & Risk Of Stock Loans
Benefits & Risk Of Stock LoansBenefits & Risk Of Stock Loans
Benefits & Risk Of Stock Loans
 
Famous Kala Jadu, Black magic expert in Faisalabad and Kala ilam specialist i...
Famous Kala Jadu, Black magic expert in Faisalabad and Kala ilam specialist i...Famous Kala Jadu, Black magic expert in Faisalabad and Kala ilam specialist i...
Famous Kala Jadu, Black magic expert in Faisalabad and Kala ilam specialist i...
 
Technology industry / Finnish economic outlook
Technology industry / Finnish economic outlookTechnology industry / Finnish economic outlook
Technology industry / Finnish economic outlook
 
Turbhe Fantastic Escorts📞📞9833754194 Kopar Khairane Marathi Call Girls-Kopar ...
Turbhe Fantastic Escorts📞📞9833754194 Kopar Khairane Marathi Call Girls-Kopar ...Turbhe Fantastic Escorts📞📞9833754194 Kopar Khairane Marathi Call Girls-Kopar ...
Turbhe Fantastic Escorts📞📞9833754194 Kopar Khairane Marathi Call Girls-Kopar ...
 
Toronto dominion bank investor presentation.pdf
Toronto dominion bank investor presentation.pdfToronto dominion bank investor presentation.pdf
Toronto dominion bank investor presentation.pdf
 
Thane Call Girls , 07506202331 Kalyan Call Girls
Thane Call Girls , 07506202331 Kalyan Call GirlsThane Call Girls , 07506202331 Kalyan Call Girls
Thane Call Girls , 07506202331 Kalyan Call Girls
 
Lion One Corporate Presentation May 2024
Lion One Corporate Presentation May 2024Lion One Corporate Presentation May 2024
Lion One Corporate Presentation May 2024
 
logistics industry development power point ppt.pdf
logistics industry development power point ppt.pdflogistics industry development power point ppt.pdf
logistics industry development power point ppt.pdf
 
2999,Vashi Fantastic Ellete Call Girls📞📞9833754194 CBD Belapur Genuine Call G...
2999,Vashi Fantastic Ellete Call Girls📞📞9833754194 CBD Belapur Genuine Call G...2999,Vashi Fantastic Ellete Call Girls📞📞9833754194 CBD Belapur Genuine Call G...
2999,Vashi Fantastic Ellete Call Girls📞📞9833754194 CBD Belapur Genuine Call G...
 

Best Practices for Forecasting with 100% Accuracy