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Q1 2012
Quarterly Earnings
    Summary
First Quarter 2012 Highlights
    • Revenue growth of 24% Y/Y and 1% Q/Q
      –   Google properties revenues increased 24% Y/Y and flat Q/Q

      –   Network revenues increased 20% Y/Y and 1% Q/Q

      –   International revenues were $5.8 billion


    • Operational Highlights
      –   Strong financial metrics: revenue growth, profitability, cash flow

      –   Continuing to invest in three major areas of focus:

          •     Core ads: Search and Display advertising

          •     Businesses demonstrating high consumer success: YouTube, Android, Chrome

          •     New businesses where we’re investing to drive adoption and innovation: Social, Enterprise, Commerce,
                Local




2
Quarterly Revenues
                      $11,000           Q1’12 Y/Y Growth = 24%                                                10,584   10,645
                                        Q1’12 Q/Q Growth = 1%
                      $10,000                                                                         9,720

                                                                                            9,026
                                                                                                              2,880    2,913
                       $9,000                                                 8,575
                                                                    8,440
                                                                                                      2,595
                       $8,000
                                                                                            2,484
                                                    7,286
                                                                              2,427
                                6,775      6,820                    2,495
                       $7,000
    ($ in millions)




                                                    2,199
                       $6,000
                                2,036      2,063

                       $5,000


                       $4,000                                                                                 7,294    7,312
                                                                                                      6,740
                                                                                            6,232
                                                                    5,672     5,879
                       $3,000
                                4,439               4,833
                                           4,499
                       $2,000


                       $1,000

                                 300        258      254             273       269              310   385      410      420
                          $0
                                Q1'10      Q2'10    Q3'10           Q4'10     Q1'11         Q2'11     Q3'11   Q4'11    Q1'12

                                                            Other     Google.com      Network

3
U.S. vs. International Revenues
                                              ($ in millions)
             6,775   6,820   7,286   8,440        8,575         9,026    9,720   10,584   10,645
      100%


      90%


      80%

             53%     52%     52%     52%          53%              54%   55%      53%      54%
      70%


      60%


      50%


      40%


      30%

             47%     48%     48%     48%          47%              46%   45%      47%      46%
      20%


      10%


       0%
             Q1'10   Q2'10   Q3'10   Q4'10        Q1'11        Q2'11     Q3'11   Q4'11    Q1'12
                                             US    International

4
Traffic Acquisition Costs
                       $3,000                                                                                   30.0%




                       $2,500
                                26.4%   26.4%
                                                25.7%
                                                        25.3%
                       $2,000                                     24.5%                                 24.5%   25.0%
                                                                             24.2%              24.1%
                                                                                        23.7%
     ($ in millions)




                       $1,500


                                                                                                2,453   2,510
                                                                                        2,210
                                                        2,069     2,038      2,110
                       $1,000                                                                                   20.0%
                                        1,732   1,805
                                1,711



                        $500




                          $0                                                                                    15.0%
                                Q1'10   Q2'10   Q3'10   Q4'10     Q1'11      Q2'11      Q3'11   Q4'11   Q1'12

                                                  TAC      TAC as % of Advertising Revenues

5
Costs and Expenses
     GAAP
     ($ in millions)                                                                           Q1'11        Q4'11        Q1'12
     Cost of Revenue                                                                              $2,936      $3,702       $3,789
       Percent of revenues                                                                           34%           35%       36%

     Research & Development                                                                       $1,226      $1,298       $1,441
       Percent of revenues                                                                           14%           12%       13%

     Sales & Marketing                                                                            $1,026      $1,268       $1,269
       Percent of revenues                                                                           12%           12%       12%

     General & Administrative                                                                       $591          $809      $757
       Percent of revenues                                                                             7%           8%           7%

     Charge related to the resolution of Department of Justice investigation                        $500            $0           $0
       Percent of revenues                                                                             6%           0%           0%

     Total Costs & Expenses                                                                       $6,279      $7,077       $7,256
       Percent of revenues                                                                           73%           67%       68%


     Non-GAAP
     ($ in millions)                                                                           Q1'11        Q4'11        Q1'12
     Cost of Revenue                                                                              $2,887      $3,625       $3,715
       Percent of revenues                                                                           34%           34%       35%
     Research & Development                                                                         $989      $1,032       $1,142
       Percent of revenues                                                                           12%           10%       11%
     Sales & Marketing                                                                              $948      $1,163       $1,172
       Percent of revenues                                                                           11%           11%       11%
     General & Administrative                                                                       $523          $721      $671
       Percent of revenues                                                                             6%           7%           6%
     Charge related to the resolution of Department of Justice investigation                           $0           $0           $0
       Percent of revenues                                                                             0%           0%           0%
     Total Costs & Expenses                                                                       $5,347      $6,541       $6,700
       Percent of revenues                                                                           62%           62%       63%


                             Note: Please refer to supporting Table 1 for reconciliations of non-GAAP costs and
                             expenses to GAAP costs and expenses
6
Profitability

      GAAP
      ($ in millions except per share amounts)                             Q1'11             Q4'11             Q1'12
      Income from Operations                                                $    2,296        $    3,507       $   3,389

      Operating Margin                                                             27%               33%               32%

      Net Income                                                            $    1,798        $    2,705       $   2,890

      EPS (diluted)                                                         $      5.51       $      8.22      $       8.75


      Non-GAAP
      ($ in millions except per share amounts)                             Q1'11             Q4'11             Q1'12
      Income from Operations                                                $    3,228        $    4,043       $   3,945

      Operating Margin                                                             38%               38%               37%

      Net Income                                                            $    2,638        $    3,127       $   3,328

      EPS (diluted)                                                         $      8.08       $      9.50      $   10.08




              Note: Please refer to supporting Table 2 for reconciliations of non-GAAP results of operations
              measures to the nearest comparable GAAP measures
7
Free Cash Flow



           ($ in millions)              Q1'11     Q4'11     Q1'12
           Net cash provided by
           operating activities          $3,172    $3,924    $3,694


           Less purchases of property
           and equipment                 ($890)    ($951)    ($607)



           Free cash flow (non-GAAP)     $2,282    $2,973    $3,087




8
Overview of Q1 2012 OI&E and FX

    In Interest and Other Income, Net, we recognized net income of $156M for Q1

         •   In Q1, we recognized $182M of interest income earned on our investments and
             $120M in realized gains.

         •   We expensed $126M related to our FX cash flow hedging program.

    •    Excluding gains related to our FX cash flow hedging program, had foreign exchange
         rates remained constant from Q4 2011 through Q1 2012, our revenue in Q1 2012 would
         have been $79M higher. Excluding gains related to our FX cash flow hedging program,
         had foreign exchange rates remained constant from Q1 2011 through Q1 2012, our
         revenue in Q1 2012 would have been $67M higher.

    •    In addition, our FX cash flow hedging program allowed us to recognize a benefit of
         approximately $37M to international revenue this quarter.




9
Revenues by Geography


           ($ in millions)     Q1'11     Q4'11     Q1'12


           United States        $4,005    $4,980    $4,874


           United Kingdom         $969    $1,064    $1,150


           Rest of the world    $3,601    $4,540    $4,621


            Total Revenues      $8,575   $10,584   $10,645




10
International Revenues Excluding Hedging and FX Impact (Y/Y)

     ($ in millions)                                       Q1'11 Q1'12     ($ in millions)                                       Q4'10    Q4'11

     UK revenues (GAAP)                                     $969 $1,150    UK revenues (GAAP)                                     $878 $1,064

     exclude:                                                              exclude:

       a) f/x impact on Q1'12 revenues using Q1'11 rates                     a) f/x impact on Q4'11 revenues using Q4'10 rates
       (gains)/losses                                         n/a     7      (gains)/losses                                         n/a       2

       b) hedging gains                                       (4)    (4)     b) hedging gains                                       (2)      (6)

     UK revenues excluding f/x and hedging impact (Non-                    UK revenues excluding f/x and hedging impact (Non-
     GAAP)                                                  $965 $1,153    GAAP)                                                  $876 $1,060

     Y/Y % (Non-GAAP)                                               19%    Y/Y % (Non-GAAP)                                                 21%



     ($ in millions)                                       Q1'11 Q1'12     ($ in millions)                                       Q4'10    Q4'11
     ROW revenues (GAAP)                                   $3,601 $4,621   ROW revenues (GAAP)                                   $3,507 $4,540
     exclude:                                                              exclude:

       a) f/x impact on Q1'12 revenues using Q1'11 rates                     a) f/x impact on Q4'11 revenues using Q4'10 rates
       (gains)/losses                                         n/a    60      (gains)/losses                                         n/a     (41)

       b) hedging gains                                      (10)   (33)     b) hedging gains                                      (23)     (19)

     ROW revenues excluding f/x and hedging impact (Non-                   ROW revenues excluding f/x and hedging impact (Non-
     GAAP)                                                 $3,591 $4,648   GAAP)                                                 $3,484 $4,480

     Y/Y % (Non-GAAP)                                               29%    Y/Y % (Non-GAAP)                                                 29%




11
International Revenues Excluding Hedging and FX Impact (Q/Q)

     ($ in millions)                                       Q4'11 Q1'12     ($ in millions)                                       Q3'11       Q4'11

     UK revenues (GAAP)                                    $1,064 $1,150   UK revenues (GAAP)                                    $1,047 $1,064

     exclude:                                                              exclude:


       a) f/x impact on Q1'12 revenues using Q4'11 rates                     a) f/x impact on Q4'11 revenues using Q3'11 rates
       (gains)/losses                                         n/a     4      (gains)/losses                                         n/a         32
       b) hedging gains                                       (6)    (4)     b) hedging gains                                            -      (6)
     UK revenues excluding f/x and hedging impact (Non-                    UK revenues excluding f/x and hedging impact (Non-
     GAAP)                                                 $1,058 $1,150   GAAP)                                                 $1,047 $1,090


     Q/Q % (Non-GAAP)                                                9%    Q/Q % (Non-GAAP)                                                     4%



     ($ in millions)                                       Q4'11 Q1'12     ($ in millions)                                       Q3'11       Q4'11
     ROW revenues (GAAP)                                   $4,540 $4,621   ROW revenues (GAAP)                                   $4,253 $4,540
     exclude:                                                              exclude:


       a) f/x impact on Q1'12 revenues using Q4'11 rates                     a) f/x impact on Q4'11 revenues using Q3'11 rates
       (gains)/losses                                         n/a    75      (gains)/losses                                         n/a        207
       b) hedging gains                                      (19)   (33)     b) hedging gains                                       (1)        (19)
     ROW revenues excluding f/x and hedging impact (Non-                   ROW revenues excluding f/x and hedging impact (Non-
     GAAP)                                                 $4,521 $4,663   GAAP)                                                 $4,252 $4,728


     Q/Q % (Non-GAAP)                                                3%    Q/Q % (Non-GAAP)                                                    11%




12
Table 1 - Reconciliations of non-GAAP costs and expenses to GAAP
        costs and expenses

                                                                                                                    As a % of                 As a % of                As a % of
     ($ in millions)                                                                                     Q1'11     Revenues (1)    Q4'11     Revenues (1)   Q1'12     Revenues (1)
     Cost of revenue (GAAP)                                                                               $ 2,936          34%      $ 3,702          35%     $ 3,789          36%
     Less: Stock-based compensation expense                                                                   (49)                      (77)                     (74)
     Cost of revenue (non-GAAP)                                                                           $ 2,887          34%      $ 3,625          34%     $ 3,715          35%

     Research and development (GAAP)                                                                      $ 1,226            14%    $ 1,298         12%     $ 1,441          13%
     Less: Stock-based compensation expense                                                                 (237)                     (266)                   (299)
     Research and development (non-GAAP)                                                                  $ 989              12%    $ 1,032         10%     $ 1,142          11%

     Sales and marketing (GAAP)                                                                           $ 1,026            12%    $ 1,268         12%     $ 1,269          12%
     Less: Stock-based compensation expense                                                                   (78)                    (105)                     (97)
     Sales and marketing (non-GAAP)                                                                       $ 948              11%    $ 1,163         11%     $ 1,172          11%

     General and administrative (GAAP)                                                                    $    591            7%    $     809         8%    $    757           7%
     Less: Stock-based compensation expense                                                                    (68)                       (88)                   (86)
     General and administrative (non-GAAP)                                                                $    523            6%    $     721         7%    $    671           6%

     Charge related to the resolution of Department of Justice investigation (GAAP)                       $     500           6%    $        -        0%    $       -          0%
     Less: Charge related to the resolution of Department of Justice investigation                            (500)                          -                      -
     Charge related to the resolution of Department of Justice investigation (non-GAAP)                  $        -           0%    $        -        0%    $       -          0%

     Total costs and expenses (GAAP)                                                                      $ 6,279            73%    $ 7,077         67%     $ 7,256          68%
     Less: Stock-based compensation expense and charge related to the resolution of Department of
     Justice investigation                                                                                    (932)                      (536)                  (556)
     Total costs and expenses (non-GAAP)                                                                  $ 5,347            62%    $ 6,541         62%     $ 6,700          63%

     (1) Percentages based on consolidated revenues of $8,575 million in Q1'11, $10,584 million in Q4'11 and $10,645 million in Q1'12.




13
Table 2 - Reconciliations of non-GAAP results of operations measures to the
        nearest comparable GAAP measures



                                                                                                        Operating               Operating             Operating
     (In millions except per share amounts)                                                   Q1'11     Margin (1)    Q4'11     Margin (1)    Q1'12   Margin (1)
     Income from operations (GAAP)                                                           $2,296        27%       $3,507        33%       $3,389      32%
     Add: Stock-based compensation expense                                                      432                     536                     556
     Add: Charge related to the resolution of Department of Justice investigation               500                        -                      -
     Income from operations (non-GAAP)                                                       $3,228        38%       $4,043        38%       $3,945      37%


     Net income (GAAP)                                                                       $1,798                  $2,705                  $2,890
     Add: Stock-based compensation expense (net of tax effect) (2)                              340                     422                     438
     Add: Charge related to the resolution of Department of Justice investigation               500                        -                      -
     Net income (non-GAAP)                                                                   $2,638                  $3,127                  $3,328


     Net income per share - diluted (GAAP)                                                   $ 5.51                  $ 8.22                  $ 8.75
     Net income per share - diluted (non-GAAP)                                               $ 8.08                  $ 9.50                  $10.08
     Shares used in per share calculation - diluted                                             326                     329                     330

     (1) Percentages based on consolidated revenues of $8,575 million in Q1'11, $10,584 million in Q4'11 and $10,645 million in Q1'12.
     (2) The tax effect of stock-based compensation expense is calculated using the tax-deductible portion of stock-based compensation expense and applying the
     entity-specific, U.S. federal and blended state tax rates.




14
Q1 2012
Quarterly Earnings
    Summary

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2012 q1 google_earnings_slides

  • 2. First Quarter 2012 Highlights • Revenue growth of 24% Y/Y and 1% Q/Q – Google properties revenues increased 24% Y/Y and flat Q/Q – Network revenues increased 20% Y/Y and 1% Q/Q – International revenues were $5.8 billion • Operational Highlights – Strong financial metrics: revenue growth, profitability, cash flow – Continuing to invest in three major areas of focus: • Core ads: Search and Display advertising • Businesses demonstrating high consumer success: YouTube, Android, Chrome • New businesses where we’re investing to drive adoption and innovation: Social, Enterprise, Commerce, Local 2
  • 3. Quarterly Revenues $11,000 Q1’12 Y/Y Growth = 24% 10,584 10,645 Q1’12 Q/Q Growth = 1% $10,000 9,720 9,026 2,880 2,913 $9,000 8,575 8,440 2,595 $8,000 2,484 7,286 2,427 6,775 6,820 2,495 $7,000 ($ in millions) 2,199 $6,000 2,036 2,063 $5,000 $4,000 7,294 7,312 6,740 6,232 5,672 5,879 $3,000 4,439 4,833 4,499 $2,000 $1,000 300 258 254 273 269 310 385 410 420 $0 Q1'10 Q2'10 Q3'10 Q4'10 Q1'11 Q2'11 Q3'11 Q4'11 Q1'12 Other Google.com Network 3
  • 4. U.S. vs. International Revenues ($ in millions) 6,775 6,820 7,286 8,440 8,575 9,026 9,720 10,584 10,645 100% 90% 80% 53% 52% 52% 52% 53% 54% 55% 53% 54% 70% 60% 50% 40% 30% 47% 48% 48% 48% 47% 46% 45% 47% 46% 20% 10% 0% Q1'10 Q2'10 Q3'10 Q4'10 Q1'11 Q2'11 Q3'11 Q4'11 Q1'12 US International 4
  • 5. Traffic Acquisition Costs $3,000 30.0% $2,500 26.4% 26.4% 25.7% 25.3% $2,000 24.5% 24.5% 25.0% 24.2% 24.1% 23.7% ($ in millions) $1,500 2,453 2,510 2,210 2,069 2,038 2,110 $1,000 20.0% 1,732 1,805 1,711 $500 $0 15.0% Q1'10 Q2'10 Q3'10 Q4'10 Q1'11 Q2'11 Q3'11 Q4'11 Q1'12 TAC TAC as % of Advertising Revenues 5
  • 6. Costs and Expenses GAAP ($ in millions) Q1'11 Q4'11 Q1'12 Cost of Revenue $2,936 $3,702 $3,789 Percent of revenues 34% 35% 36% Research & Development $1,226 $1,298 $1,441 Percent of revenues 14% 12% 13% Sales & Marketing $1,026 $1,268 $1,269 Percent of revenues 12% 12% 12% General & Administrative $591 $809 $757 Percent of revenues 7% 8% 7% Charge related to the resolution of Department of Justice investigation $500 $0 $0 Percent of revenues 6% 0% 0% Total Costs & Expenses $6,279 $7,077 $7,256 Percent of revenues 73% 67% 68% Non-GAAP ($ in millions) Q1'11 Q4'11 Q1'12 Cost of Revenue $2,887 $3,625 $3,715 Percent of revenues 34% 34% 35% Research & Development $989 $1,032 $1,142 Percent of revenues 12% 10% 11% Sales & Marketing $948 $1,163 $1,172 Percent of revenues 11% 11% 11% General & Administrative $523 $721 $671 Percent of revenues 6% 7% 6% Charge related to the resolution of Department of Justice investigation $0 $0 $0 Percent of revenues 0% 0% 0% Total Costs & Expenses $5,347 $6,541 $6,700 Percent of revenues 62% 62% 63% Note: Please refer to supporting Table 1 for reconciliations of non-GAAP costs and expenses to GAAP costs and expenses 6
  • 7. Profitability GAAP ($ in millions except per share amounts) Q1'11 Q4'11 Q1'12 Income from Operations $ 2,296 $ 3,507 $ 3,389 Operating Margin 27% 33% 32% Net Income $ 1,798 $ 2,705 $ 2,890 EPS (diluted) $ 5.51 $ 8.22 $ 8.75 Non-GAAP ($ in millions except per share amounts) Q1'11 Q4'11 Q1'12 Income from Operations $ 3,228 $ 4,043 $ 3,945 Operating Margin 38% 38% 37% Net Income $ 2,638 $ 3,127 $ 3,328 EPS (diluted) $ 8.08 $ 9.50 $ 10.08 Note: Please refer to supporting Table 2 for reconciliations of non-GAAP results of operations measures to the nearest comparable GAAP measures 7
  • 8. Free Cash Flow ($ in millions) Q1'11 Q4'11 Q1'12 Net cash provided by operating activities $3,172 $3,924 $3,694 Less purchases of property and equipment ($890) ($951) ($607) Free cash flow (non-GAAP) $2,282 $2,973 $3,087 8
  • 9. Overview of Q1 2012 OI&E and FX In Interest and Other Income, Net, we recognized net income of $156M for Q1 • In Q1, we recognized $182M of interest income earned on our investments and $120M in realized gains. • We expensed $126M related to our FX cash flow hedging program. • Excluding gains related to our FX cash flow hedging program, had foreign exchange rates remained constant from Q4 2011 through Q1 2012, our revenue in Q1 2012 would have been $79M higher. Excluding gains related to our FX cash flow hedging program, had foreign exchange rates remained constant from Q1 2011 through Q1 2012, our revenue in Q1 2012 would have been $67M higher. • In addition, our FX cash flow hedging program allowed us to recognize a benefit of approximately $37M to international revenue this quarter. 9
  • 10. Revenues by Geography ($ in millions) Q1'11 Q4'11 Q1'12 United States $4,005 $4,980 $4,874 United Kingdom $969 $1,064 $1,150 Rest of the world $3,601 $4,540 $4,621 Total Revenues $8,575 $10,584 $10,645 10
  • 11. International Revenues Excluding Hedging and FX Impact (Y/Y) ($ in millions) Q1'11 Q1'12 ($ in millions) Q4'10 Q4'11 UK revenues (GAAP) $969 $1,150 UK revenues (GAAP) $878 $1,064 exclude: exclude: a) f/x impact on Q1'12 revenues using Q1'11 rates a) f/x impact on Q4'11 revenues using Q4'10 rates (gains)/losses n/a 7 (gains)/losses n/a 2 b) hedging gains (4) (4) b) hedging gains (2) (6) UK revenues excluding f/x and hedging impact (Non- UK revenues excluding f/x and hedging impact (Non- GAAP) $965 $1,153 GAAP) $876 $1,060 Y/Y % (Non-GAAP) 19% Y/Y % (Non-GAAP) 21% ($ in millions) Q1'11 Q1'12 ($ in millions) Q4'10 Q4'11 ROW revenues (GAAP) $3,601 $4,621 ROW revenues (GAAP) $3,507 $4,540 exclude: exclude: a) f/x impact on Q1'12 revenues using Q1'11 rates a) f/x impact on Q4'11 revenues using Q4'10 rates (gains)/losses n/a 60 (gains)/losses n/a (41) b) hedging gains (10) (33) b) hedging gains (23) (19) ROW revenues excluding f/x and hedging impact (Non- ROW revenues excluding f/x and hedging impact (Non- GAAP) $3,591 $4,648 GAAP) $3,484 $4,480 Y/Y % (Non-GAAP) 29% Y/Y % (Non-GAAP) 29% 11
  • 12. International Revenues Excluding Hedging and FX Impact (Q/Q) ($ in millions) Q4'11 Q1'12 ($ in millions) Q3'11 Q4'11 UK revenues (GAAP) $1,064 $1,150 UK revenues (GAAP) $1,047 $1,064 exclude: exclude: a) f/x impact on Q1'12 revenues using Q4'11 rates a) f/x impact on Q4'11 revenues using Q3'11 rates (gains)/losses n/a 4 (gains)/losses n/a 32 b) hedging gains (6) (4) b) hedging gains - (6) UK revenues excluding f/x and hedging impact (Non- UK revenues excluding f/x and hedging impact (Non- GAAP) $1,058 $1,150 GAAP) $1,047 $1,090 Q/Q % (Non-GAAP) 9% Q/Q % (Non-GAAP) 4% ($ in millions) Q4'11 Q1'12 ($ in millions) Q3'11 Q4'11 ROW revenues (GAAP) $4,540 $4,621 ROW revenues (GAAP) $4,253 $4,540 exclude: exclude: a) f/x impact on Q1'12 revenues using Q4'11 rates a) f/x impact on Q4'11 revenues using Q3'11 rates (gains)/losses n/a 75 (gains)/losses n/a 207 b) hedging gains (19) (33) b) hedging gains (1) (19) ROW revenues excluding f/x and hedging impact (Non- ROW revenues excluding f/x and hedging impact (Non- GAAP) $4,521 $4,663 GAAP) $4,252 $4,728 Q/Q % (Non-GAAP) 3% Q/Q % (Non-GAAP) 11% 12
  • 13. Table 1 - Reconciliations of non-GAAP costs and expenses to GAAP costs and expenses As a % of As a % of As a % of ($ in millions) Q1'11 Revenues (1) Q4'11 Revenues (1) Q1'12 Revenues (1) Cost of revenue (GAAP) $ 2,936 34% $ 3,702 35% $ 3,789 36% Less: Stock-based compensation expense (49) (77) (74) Cost of revenue (non-GAAP) $ 2,887 34% $ 3,625 34% $ 3,715 35% Research and development (GAAP) $ 1,226 14% $ 1,298 12% $ 1,441 13% Less: Stock-based compensation expense (237) (266) (299) Research and development (non-GAAP) $ 989 12% $ 1,032 10% $ 1,142 11% Sales and marketing (GAAP) $ 1,026 12% $ 1,268 12% $ 1,269 12% Less: Stock-based compensation expense (78) (105) (97) Sales and marketing (non-GAAP) $ 948 11% $ 1,163 11% $ 1,172 11% General and administrative (GAAP) $ 591 7% $ 809 8% $ 757 7% Less: Stock-based compensation expense (68) (88) (86) General and administrative (non-GAAP) $ 523 6% $ 721 7% $ 671 6% Charge related to the resolution of Department of Justice investigation (GAAP) $ 500 6% $ - 0% $ - 0% Less: Charge related to the resolution of Department of Justice investigation (500) - - Charge related to the resolution of Department of Justice investigation (non-GAAP) $ - 0% $ - 0% $ - 0% Total costs and expenses (GAAP) $ 6,279 73% $ 7,077 67% $ 7,256 68% Less: Stock-based compensation expense and charge related to the resolution of Department of Justice investigation (932) (536) (556) Total costs and expenses (non-GAAP) $ 5,347 62% $ 6,541 62% $ 6,700 63% (1) Percentages based on consolidated revenues of $8,575 million in Q1'11, $10,584 million in Q4'11 and $10,645 million in Q1'12. 13
  • 14. Table 2 - Reconciliations of non-GAAP results of operations measures to the nearest comparable GAAP measures Operating Operating Operating (In millions except per share amounts) Q1'11 Margin (1) Q4'11 Margin (1) Q1'12 Margin (1) Income from operations (GAAP) $2,296 27% $3,507 33% $3,389 32% Add: Stock-based compensation expense 432 536 556 Add: Charge related to the resolution of Department of Justice investigation 500 - - Income from operations (non-GAAP) $3,228 38% $4,043 38% $3,945 37% Net income (GAAP) $1,798 $2,705 $2,890 Add: Stock-based compensation expense (net of tax effect) (2) 340 422 438 Add: Charge related to the resolution of Department of Justice investigation 500 - - Net income (non-GAAP) $2,638 $3,127 $3,328 Net income per share - diluted (GAAP) $ 5.51 $ 8.22 $ 8.75 Net income per share - diluted (non-GAAP) $ 8.08 $ 9.50 $10.08 Shares used in per share calculation - diluted 326 329 330 (1) Percentages based on consolidated revenues of $8,575 million in Q1'11, $10,584 million in Q4'11 and $10,645 million in Q1'12. (2) The tax effect of stock-based compensation expense is calculated using the tax-deductible portion of stock-based compensation expense and applying the entity-specific, U.S. federal and blended state tax rates. 14