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Two Teams Go Lean
 An audience‐wide retrospective




        April 9, 2013
        April 9, 2013
Terrence         Lori 
 Facilitator   Facilitator
Format Fun!
                  Format Fun!
•   What is a retro?
    What is a retro?
•   The panel is creating retro stickies
•   Tell me about the LSAT and Grad Marketing Teams
    Tell me about the LSAT and Grad Marketing Teams
•   The audience votes
•   The retro
    The retro
•   Networking
Meet the LSAT team
Jack         Glen
Content     Content 
Manager     Manager
            M




 Matt       Walt 
            Walt
 LSAT PM    Executive 
            Director of 
               Prod 
               Prod
           Development 
           & Publishing
Teachers
Christine 
Terrence      Coach, Grad Agile 
                Team Scrum 
Agile Coach
Agile Coach       Master
How did they write a book before?
Old Flow

Glen
Old Flow

           Teachers
Old Flow

           Teachers
Old Flow

           Teachers
Old Flow

           Teachers
Old Flow
                    Publishing 
Small 
Small                 Dept
Team
How did they write their latest book?
New Flow
New Flow
1.
1    New Flow
     New Flow


2.

3.

4.
1.
1    New Flow
     New Flow


2.

3.

4.
New Flow

Glen
New Flow
                   Publishing 
 Big 
 Big                 Dept
Team
Meet the Marketing Team
Nancy                        Maria 
Account                      Executive 
Director
Di                           Director of
                                      of 
                              Creative




Christine 
Ch i ti            Copy writers, 
                   C       it
 Operations    Designers, Production
  Director
Lori                    Ilio 
Agile                Agile Coach
Coach
C h




           Jay
         Requester
How did they create marketing 
     collateral before?
     collateral before?
Old Flow

Requester…
Requester
Old Flow
 And more 
Requesters…
Inside the    Old Flow
black box…
                         OUT
Old Flow

 OUT   •   Fliers
       •   Landing Pages
           L di P
       •   Emails
       •   Posters
Old Flow                 What is the 
                                                    priority?
              Where is 
              my                      Not enough 
              request?
                q                     req s
                                      req’s
                                      captured!
What is my                                            Our team is 
                      Can you 
                          y
priority?
  i it ?                                              swamped!
                      improve 
                      transparency?
How do they create their marketing 
         collateral now?
         collateral now?
New Flow
New Flow   1.
           1


           2.

           3.

           4.
1.
1    New Flow
     New Flow


2.

3.

4.
Sampling of Agile Methodologies




                            Created on: Wordle
What’s what?
                                    SCRUMBAN




       Key parts:
       • Defined ceremonies                     Key parts:
          Defined roles                         • Visual Workflow, 
       • Combining the best from both Scrum and Kanban, including:
          D A visual continuous workflow displayed on a board, (making what
       • • fi d if
          Defined artifacts                     • Just‐in‐Time
                                                   Just in Time (making what 
          Defined time‐box iterations              is needed, when it is 
       • • Using Specialized functional teams are possible,
          Cross‐functional teams                   needed, and only in the 
       • • Focused on continuous and empirical process optimization,
                                                   amount that is needed), 
         • Responding to change over following a plan as soon as capacity
            Responding to change over following a plan, as soon as capacity 
                                                • Limit Work in Process 
            becomes available,
                                                   (WIP), 
         • Limiting WIP: Establish optimized workflow based on capacity, 
                                                • Optimize the process/flow
            e.g.  two tasks per user at a time.



                                           Source: Kanban and Scrum: Making the most of both
LSAT Scrumban Pilot
• 3 Ceremonies/Artifacts: 
   – Daily Scrum
     Daily Scrum, 
   – Online Scrumban Board, 
   – Demo

Grad Marketing Scrumban Pilot
• 4 Ceremonies/Artifacts: 
  –   Daily Scrum, 
      Daily Scrum,
  –   Scrumban Board, 
  –   Retrospective,
  –   Product Owner
Format Fun!
              Format Fun!
Retro stickies
Retro stickies created
Context around both teams
• The audience votes
   h     di
• The retro
• Networking
Agile / Lean Practitioners Meetup: Two Biz Funk Teams Go Lean: An Audience-Wide Retrospective

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Agile / Lean Practitioners Meetup: Two Biz Funk Teams Go Lean: An Audience-Wide Retrospective