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Best known for cars
A leading European heavy truck manufacturer
One of the top three heavy truck competitors in the world
Beginning in 1975,Volvo had been attempting to
penetrate the U.S. heavy truck market.
Trucks could be devided into light, medium and heavy trucks
based on gross vehicle weight (GVW).
• The light truck (GVW class 1-4), using gasoline engines.
• Medium truck (GVW class 5-7) and heavy truck (GVW class 8, or
over 15 tons), using diesel engines.
Heavy trucks were used for range of activities including
highway cargo hauling, construction, refuse collection and
other specialty application.
heavy truck chassis were also the core of specialty vehicles
such as buses, fire engine, etc.
1925 : Was founded to produce cars (Car : 1927,Truck :
1980 : became a conglomerate
mid- 1990 : reversed and refocused on vehicles and heavy
1998 : total corporate sales had reached $27 billion , cars
had been the most important source of profit of Volvo
1999 : The worldwide car business was sold to ford.
Volvo became a manufacturer of transport solutions
for commercial use. ( Trucks, buses, construction
equipment, marine and industrial power system,
and aerospace engines )
Volvo‘s product line
• European cab-over trucks (The FH series for long-haul and FL
series for construction and distribution use)
• European conventional trucks (The NH series)
• American conventional trucks (The VN and 770 series)
A long term Volvo objective
• Was to reduce the number of components
• Decreasing the number of suppliers
• Reduced the costs of warehousing, purchasing and shipping
1955 : Volvo’s presence in the U.S. (Volvo passenger car)
1970 : Volvo truck decided to become a global player.
1975 : Leading to the decision to enter the U.S. market.
1978 : Freightliner cooperate with White Motor
Freightliner and Volvo team up.
1981 : Volvo decided to acquire the White Motor
Volvo White introduced the Integral sleeper.
1988 : Volvo acquired GM’s heavy truck business.
a new brand was created “WHITEGMC”
1990 – 1994 : The U.S. heavy truck market grew
1995 : Volvo Truck Finance North America was formed.
1996 : Launch of the new VN series.
1997 : Introduced new lager VN (770 series)
1998 : Industry demand rebounded.
U.S. market share and profitability were
Management was considering ways to enable
Volvo to finally break the 12% market share
barrier on the way towards 20%
1. Why has Volvo spread its value chain for heavy trucks
around the world? How can you explain why certain
activities are performed in
• เพื่อให้ operation อยู่ใกล้กับ dealer เพื่อให้เข้าถึงลูกค้าได้ดียิ่งขึ้น
3. Why have European-based truck manufactures become
the global leaders and not American or Asian companies?
• กล้า take over บริษัทต่างๆ
• มีความเชี่ยวชาญด้าน technical
4. Why is volvo(as well as other European companies) so
committed to entering the U.S.market?
• Volvo Truck decided to become a “GLOBAL PLAYER”.
• Attractive opportunities offered by US Geography &
Transportation business for player like Volvo.
• Highest sales of 45% in 1980 compared to other regions.
• Result into to a global advantage over its competitors not
only in U.S. but also shows a strong position over its
5. What step has Volvo taken towards establishing itself in
the United States?
• Acquisition of White Motor Corporation.
Why has the company had so much difficultly?
• Difficult to attract enough dealers.
• Traditionally the relations between manufacturers and
dealers in the U.S. had been quite adversarial.
6. What should Volvo do in 2000?
• Entering further into global markets such as Asia & Africa
• Inauguration new operational offices to strengthen its global
• Collaboration with local business partners
o Local Manufacturing
o Sales and distribution
• Coordinated for common brand name & product development
• Developing more fuel efficient vehicles
• Provide full-service leases, finance leases, contract
maintenance agreements and rentals
• Developing customer care centers for help in case of an
7. What are the implications of the Volvo Truck case for
how countries should attract foreign investment?
• Dealers must support to sale the product.