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A professional company providing specialist
garment cleaning services to the Insurance
industry - Nationwide

SDML Consultancy & Training (UK)
A Changing Approach . . .
Traditionally insurance companies have incurred significant cost in
replacing garments that have been damaged due to smoke and water
damage.
This approach has proven to be costly and frequently results in
overpayment.
However it has been proven that most garments can be professionally
restored.
Significant savings for the insurance company of up to 60% of
replacement cost can be realised.
Drycleanit have both the facilities and expertise to restore garments
to their pre incident condition at a fraction of the cost to the insurance
company.
• ISO-9001 CERTIFIED
• DrycleanIT is the only garment restoration company and
Drycleaners in the industry to be ISO-9001 certified!
• This certification demonstrates DrycleanIT’ commitment to
following well defined quality management practices for
delivering quality products and services as well as continual
improvement!
• The ISO 9001:2008 standard provides a tried and tested
framework for taking a systematic approach to
managing the organization's processes so that they
consistently turn out product that satisfies customers'
expectations
•
•

•

•
•

Introduction
When disasters happen, DrycleanIT can restore smoke and water
damaged clothing as well as other textiles such as bedding, table
linens, towels, draperies, shoes, belts, and purses, curtains and
blinds.
DrycleanIT will process every garment, textile, curtain, blind, bedlinen and soft toy that is not charred, heat yellowed, ripped, torn
or otherwise physically damaged or has pre-existing damage or is
less expensive to replace than to restore. job.
Emergency Service
Getting your policyholders back in their own clothes lets them
know you are working hard on their behalf and gives them faith
that life will return to normal. DrycleanIT can deliver a week’s
worth of clothes, shoes and other requested items within 48 hours
of collection - even when they have suffered heavy smoke
damage!
Specific deliverables will include:
• Itemised price list
•

Prompt on-site response to incidents. (guaranteed 1 hour return call)

•

Emergencies – same day

•

Standard – next day.

•

On site assessments

•

Provide a detailed inventory and costing for all incidents. Costing to be
submitted within 24 hours of site visit.

•
•

Sample/test cleaning for policyholder
Site survey report identifying any potential risks and areas of concern.

•

Identify garments that cannot be restored and advise accordingly.

•

Operational coaching and mentoring for relevant Claims Managers.
Why Drycleanit …
Economical & Efficient – DrycleanIT offers a solution that
satisfies both the policy holder and insurance company.
Best Practice – DrycleanIT staff follow established guidelines for
restoration work based on ISO and SATRA standards.
Success - We successfully restore more than 95% of the items
we clean.
Single Source – We offer a single source (Turnkey Solution) for
restoration drycleaning & wetcleaning.
Quality & Service – Garments and other fabric items are cleaned
and stored until the homeowner is able to accept the items.
Convenience – Homeowners receive their original garments in
restored condition, without the hassle of having to shop for new
items.
Why Drycleanit …
Expert Advise – Drycleanit will support Adjusters by providing
site surveys and offering expert opinion.

Training – DrycleanIT will provide training for adjusters on
garment restoration which will help to more accurately assess
claims with regard to cleaning expectations.

Sample/Test Cleaning – DrycleanIT will provide sample
cleaning which will give all parties involved re-assurance and
confidence.
Latest Technology – We employ the latest technologies
available , from ozone treatment rooms ,termal & ULV fogging
7.

8.

Return
Garments

6.

Customer
Satisfaction

RESOLUTION

Restoration
Process

RESTORATION PROCESS

5.

Collection

Garments
Damaged

4.

Approval

1.
3.

Assessment
Report & Quote

2.

Notify
Drycleanit
Site
Survey
Minister Phil Hogan , Stephen O’ Connor MD
DrycleanIT , M. Buckley CEO NSAI .

Rita Kemeziene receiving her
Guild training certificate

M.Kelly CEO Carlow Enterprise Board ,Stephen O’
Connor MD DrycleanIT , Minister Phil Hogan

Stephen O’ Connor and Alan McGilton , Business
Development Manager OSG –MRN Contract
Before & After
DrycleanIT Garment & Fabric Restoration specialists presentation

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DrycleanIT Garment & Fabric Restoration specialists presentation

  • 1.
  • 2. A professional company providing specialist garment cleaning services to the Insurance industry - Nationwide SDML Consultancy & Training (UK)
  • 3. A Changing Approach . . . Traditionally insurance companies have incurred significant cost in replacing garments that have been damaged due to smoke and water damage. This approach has proven to be costly and frequently results in overpayment. However it has been proven that most garments can be professionally restored. Significant savings for the insurance company of up to 60% of replacement cost can be realised. Drycleanit have both the facilities and expertise to restore garments to their pre incident condition at a fraction of the cost to the insurance company.
  • 4. • ISO-9001 CERTIFIED • DrycleanIT is the only garment restoration company and Drycleaners in the industry to be ISO-9001 certified! • This certification demonstrates DrycleanIT’ commitment to following well defined quality management practices for delivering quality products and services as well as continual improvement! • The ISO 9001:2008 standard provides a tried and tested framework for taking a systematic approach to managing the organization's processes so that they consistently turn out product that satisfies customers' expectations
  • 5. • • • • • Introduction When disasters happen, DrycleanIT can restore smoke and water damaged clothing as well as other textiles such as bedding, table linens, towels, draperies, shoes, belts, and purses, curtains and blinds. DrycleanIT will process every garment, textile, curtain, blind, bedlinen and soft toy that is not charred, heat yellowed, ripped, torn or otherwise physically damaged or has pre-existing damage or is less expensive to replace than to restore. job. Emergency Service Getting your policyholders back in their own clothes lets them know you are working hard on their behalf and gives them faith that life will return to normal. DrycleanIT can deliver a week’s worth of clothes, shoes and other requested items within 48 hours of collection - even when they have suffered heavy smoke damage!
  • 6. Specific deliverables will include: • Itemised price list • Prompt on-site response to incidents. (guaranteed 1 hour return call) • Emergencies – same day • Standard – next day. • On site assessments • Provide a detailed inventory and costing for all incidents. Costing to be submitted within 24 hours of site visit. • • Sample/test cleaning for policyholder Site survey report identifying any potential risks and areas of concern. • Identify garments that cannot be restored and advise accordingly. • Operational coaching and mentoring for relevant Claims Managers.
  • 7. Why Drycleanit … Economical & Efficient – DrycleanIT offers a solution that satisfies both the policy holder and insurance company. Best Practice – DrycleanIT staff follow established guidelines for restoration work based on ISO and SATRA standards. Success - We successfully restore more than 95% of the items we clean. Single Source – We offer a single source (Turnkey Solution) for restoration drycleaning & wetcleaning. Quality & Service – Garments and other fabric items are cleaned and stored until the homeowner is able to accept the items. Convenience – Homeowners receive their original garments in restored condition, without the hassle of having to shop for new items.
  • 8. Why Drycleanit … Expert Advise – Drycleanit will support Adjusters by providing site surveys and offering expert opinion. Training – DrycleanIT will provide training for adjusters on garment restoration which will help to more accurately assess claims with regard to cleaning expectations. Sample/Test Cleaning – DrycleanIT will provide sample cleaning which will give all parties involved re-assurance and confidence. Latest Technology – We employ the latest technologies available , from ozone treatment rooms ,termal & ULV fogging
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  • 13. Minister Phil Hogan , Stephen O’ Connor MD DrycleanIT , M. Buckley CEO NSAI . Rita Kemeziene receiving her Guild training certificate M.Kelly CEO Carlow Enterprise Board ,Stephen O’ Connor MD DrycleanIT , Minister Phil Hogan Stephen O’ Connor and Alan McGilton , Business Development Manager OSG –MRN Contract