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Integrating Social Media
 Into Your Law Practice

       Sara Foskitt (@foskitt)
   D. Todd Smith (@dtoddsmith)
Michelle Cheng (@foodiethenew40)
Major Social Media Platforms for
                   Lawyers

•   Blogs              •   Texas Bar Circle
•   Twitter            •   Lawyers.com
•   Facebook           •   Legal OnRamp
•   Google Plus        •   Martindale-Hubbell
•   LinkedIn           •   LawLink
•   YouTube            •   Justia
•   Avvo               •   Yelp
•   JD Supra
                       Examples…
TWITTER
Why Use Social Media to
          Promote Your Practice?

• Establish firm brand and market reach
• Share expertise and news
• Increase firm visibility and traffic
• Inform clients about upcoming seminars and
  events
• Create goodwill by pointing to helpful
  resources
• Explain laws relevant to practice area
The Power of Social Media
• More than 800 million active Facebook users –
  over half log on to FB on any given day.

• 20% of all internet users use Twitter or another
  service to share or view updates

• Business use: Twitter up 250%, Facebook up
  192% since Spring 2009

• No fad—a fundamental shift in communication
Social Media Etiquette

• Don’t sell
• Don’t over-post
• The more positive you are, the more people
  will want to do business with you
• Be careful who you add as your friend
• Know what you want to be known for and
  focus on that area
• Use common sense
What Not to Post on Social Media
Ethical Considerations
• DR 7.07(a): Must file advertisements before or
  concurrently with first dissemination
• In 2005, SCOTX expressly applied the Advertising
  Rules to electronic or digital communications
• Blogging took root shortly thereafter, followed by
  Facebook, Twitter, and others
• No one knew for sure how the ARs would apply to
  new media
• Issue has reached new importance, since new
  statute treats violation of ARs as barratry
The Bar’s Take: Comment 17
• In 2010, the Advertising Review Committee
  released Interpretive Comment 17
• Purpose was to address issues with different
  kinds of Internet-based advertisements,
  including blogs, social media, and web-based
  display ads
• Focus is whether they are advertisements
  subject to filing requirements, but helps guide
  behavior on social media for all purposes
IC 17 on Blogs and Status Updates

“Blogs or status updates considered to be
educational or informational in nature are
not required to be filed with the Advertising
Review Department. However, attorneys
should be careful to ensure that such
postings do not meet the definition of an
advertisement subject to the filing
requirements.”
IC 17 on Landing Pages
“Landing pages such as those on Facebook,
Twitter, LinkedIn, etc. where the landing
page is generally available to the public are
advertisements. Where access is limited to
existing clients and personal friends, filing
with the Advertising Review Department is
not required.”
What Does This Mean?
• Electronic communications like social media
  posts are advertisements in the public media
  subject to the filing requirements of DR 7.07
  unless exempt
• DRs protect the public from false or misleading
  information
• Violate the filing requirements without
  meeting an exemption or making false or
  misleading statements = exposing oneself to
  barratry under new statute
Where Is the Line?
• Exercise caution about providing information beyond
  what is exempt under DR 7.07(e)
• But the ARC says filing is not required for blogs or
  status updates that are merely educational or
  informative in nature
• The most common types of legal-related blog and
  social-media posts do not trigger filing requirements
  or related rules, as long as the content would not
  otherwise be considered an advertisement and is not
  false or misleading
• Not a safe harbor per se, but a good rule of thumb
LinkedIn Example of Issues




Caution: 7.02(4) prohibits comparisons to other lawyer’s services,
unless substantiated by verifiable objective data. This is probably
ok.
• DR 7.03(a)
violations?
Not unethical. Good marketing, until she says “hire me.”




                                                           Could be breaching
                                                           confidentiality?

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Aba real estate ppt (final)

  • 1. Integrating Social Media Into Your Law Practice Sara Foskitt (@foskitt) D. Todd Smith (@dtoddsmith) Michelle Cheng (@foodiethenew40)
  • 2. Major Social Media Platforms for Lawyers • Blogs • Texas Bar Circle • Twitter • Lawyers.com • Facebook • Legal OnRamp • Google Plus • Martindale-Hubbell • LinkedIn • LawLink • YouTube • Justia • Avvo • Yelp • JD Supra Examples…
  • 3.
  • 4.
  • 5.
  • 6.
  • 8.
  • 9.
  • 10.
  • 11. Why Use Social Media to Promote Your Practice? • Establish firm brand and market reach • Share expertise and news • Increase firm visibility and traffic • Inform clients about upcoming seminars and events • Create goodwill by pointing to helpful resources • Explain laws relevant to practice area
  • 12. The Power of Social Media • More than 800 million active Facebook users – over half log on to FB on any given day. • 20% of all internet users use Twitter or another service to share or view updates • Business use: Twitter up 250%, Facebook up 192% since Spring 2009 • No fad—a fundamental shift in communication
  • 13. Social Media Etiquette • Don’t sell • Don’t over-post • The more positive you are, the more people will want to do business with you • Be careful who you add as your friend • Know what you want to be known for and focus on that area • Use common sense
  • 14. What Not to Post on Social Media
  • 15. Ethical Considerations • DR 7.07(a): Must file advertisements before or concurrently with first dissemination • In 2005, SCOTX expressly applied the Advertising Rules to electronic or digital communications • Blogging took root shortly thereafter, followed by Facebook, Twitter, and others • No one knew for sure how the ARs would apply to new media • Issue has reached new importance, since new statute treats violation of ARs as barratry
  • 16. The Bar’s Take: Comment 17 • In 2010, the Advertising Review Committee released Interpretive Comment 17 • Purpose was to address issues with different kinds of Internet-based advertisements, including blogs, social media, and web-based display ads • Focus is whether they are advertisements subject to filing requirements, but helps guide behavior on social media for all purposes
  • 17. IC 17 on Blogs and Status Updates “Blogs or status updates considered to be educational or informational in nature are not required to be filed with the Advertising Review Department. However, attorneys should be careful to ensure that such postings do not meet the definition of an advertisement subject to the filing requirements.”
  • 18. IC 17 on Landing Pages “Landing pages such as those on Facebook, Twitter, LinkedIn, etc. where the landing page is generally available to the public are advertisements. Where access is limited to existing clients and personal friends, filing with the Advertising Review Department is not required.”
  • 19. What Does This Mean? • Electronic communications like social media posts are advertisements in the public media subject to the filing requirements of DR 7.07 unless exempt • DRs protect the public from false or misleading information • Violate the filing requirements without meeting an exemption or making false or misleading statements = exposing oneself to barratry under new statute
  • 20. Where Is the Line? • Exercise caution about providing information beyond what is exempt under DR 7.07(e) • But the ARC says filing is not required for blogs or status updates that are merely educational or informative in nature • The most common types of legal-related blog and social-media posts do not trigger filing requirements or related rules, as long as the content would not otherwise be considered an advertisement and is not false or misleading • Not a safe harbor per se, but a good rule of thumb
  • 21. LinkedIn Example of Issues Caution: 7.02(4) prohibits comparisons to other lawyer’s services, unless substantiated by verifiable objective data. This is probably ok.
  • 23. Not unethical. Good marketing, until she says “hire me.” Could be breaching confidentiality?