Personal Information
Entreprise/Lieu de travail
London United Kingdom
Profession
Founder
Secteur d’activité
Technology / Software / Internet
Site Web
www.whatusersdo.com
À propos
During 20+ years of working in digital I became increasingly frustrated with the amateurish way that companies were making important design decisions. Personal opinions, hunches and incomplete data were driving experience design. And not User Insight.
I started WhatUsersDo to fix this by making user research and user testing BAU.
Mots-clés
user experience
customer experience
user research
ux
usability
cx
cem
travel
retail
website testing
ecommerce
user
cro
smartphone
nuxuk
uk usability
remoteux
Tout plus
- Présentations
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- Infographies