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Mastering ROI with Google Analytics

                      David Vogelpohl

                           @davidvmc
                           #asmeetup




       Web Development &     Mobile Apps &
        Online Marketing      Mobile Web
Nerd Alert!
Useful information ahead and
  a cheat sheet at the end
E=MC2


   Universal formula

   Value – Cost = ROI
The traditional view of value




               Value = Sales
What else drives value?

                    Sales
      Social
                                 Clicking on Ads

  Phone Calls
                Value            Contact Forms
Website Chat
          Lead Forms        Email Subscriptions
Benefits of weighted goal values
      Shed light on partially
      successful campaigns

     Identify strategies that
       drive engagement

        Track value your
     competitors are missing

    Optimize engagement to
         sales funnels
Define your goals and weights

Goal                 Value
Sale                 $150
Social               $2
Phone Calls          $20
Website Chat         $10
Lead Forms           $50
Clicking on Ads      $.50
Contact Forms        $5
List Subscriptions   $10
URL Destination
Examples: Contact Forms, Signup
Processes, Lead Forms, Phone Calls, List
Subscriptions. Must be a web page!

How to set it up:

1.   Log into Google Analytics
2.   Click Admin
3.   Click “Goals” sub-tab
4.   Click “+ Goal”
5.   Select “URL Destination”
6.   Define your “Goal Value”




        marketingclique.com/url-destinations
onclick / onsubmit Events
Examples: Clicking on
Ads, Contact/Lead/Signup/List Forms
without “Thank You” pages, website
chat, playing a video, etc.

How to set it up:

1. Insert the onclick/onsubmit event
   code in the HTML of your website
2. Log into Google Analytics
3. Click Admin
4. Click “Goals” sub-tab
5. Click “+ Goal”
6. Select “Event”
7. Define “Goal Details”. Usually
   “Category” & “Action” will do.
8. Set your “Goal Value”.
                                         Not sure of your “Goal Details”?
        marketingclique.com/gan-events   Click Standard Reporting, Content, Events, Top
                                         Events to see a list of events which are tracking.
Tracking Resources
Examples: Sources of
traffic, keywords, specific
ads, social linking, campaigns

How to set it up:

1. Go here
   marketingclique.com/gan-
   tracking
2. Use dashes in your tags instead
   of spaces
3. Generate the URL
4. Use the URL to link your
   creative to your website.
Custom Reports




     marketingclique.com/gan-report
Evaluating Reports




                        Resource      Goal Value   Cost      eROI%
                        Google        $25,000      $10,000   150%
(Goal Value – Cost) /   Display Ads   $6,500       $5,000    130%
Cost = eROI%            Landing A     $12,500
                        Landing B     $11,500
What’s next?
               Evaluate engagement to sales data

               Make sure to track actual ROI!

               Adjust your goal values

<$>event</$>   Consider custom event values based on
               sources of traffic

               Sign up for Snap Engage

               Sign up for ifbyphone
“Optimizing WordPress for Speed and Conversions”
      David Vogelpohl, Chris Pearson, Nick Reese
      August 12-14 New York, NY




                    David Vogelpohl
                       @davidvmc




Web Development &       Mobile Apps &
 Online Marketing        Mobile Web

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Mastering ROI with Google Analytics

  • 1. Mastering ROI with Google Analytics David Vogelpohl @davidvmc #asmeetup Web Development & Mobile Apps & Online Marketing Mobile Web
  • 2. Nerd Alert! Useful information ahead and a cheat sheet at the end
  • 3. E=MC2 Universal formula Value – Cost = ROI
  • 4. The traditional view of value Value = Sales
  • 5. What else drives value? Sales Social Clicking on Ads Phone Calls Value Contact Forms Website Chat Lead Forms Email Subscriptions
  • 6. Benefits of weighted goal values Shed light on partially successful campaigns Identify strategies that drive engagement Track value your competitors are missing Optimize engagement to sales funnels
  • 7. Define your goals and weights Goal Value Sale $150 Social $2 Phone Calls $20 Website Chat $10 Lead Forms $50 Clicking on Ads $.50 Contact Forms $5 List Subscriptions $10
  • 8. URL Destination Examples: Contact Forms, Signup Processes, Lead Forms, Phone Calls, List Subscriptions. Must be a web page! How to set it up: 1. Log into Google Analytics 2. Click Admin 3. Click “Goals” sub-tab 4. Click “+ Goal” 5. Select “URL Destination” 6. Define your “Goal Value” marketingclique.com/url-destinations
  • 9. onclick / onsubmit Events Examples: Clicking on Ads, Contact/Lead/Signup/List Forms without “Thank You” pages, website chat, playing a video, etc. How to set it up: 1. Insert the onclick/onsubmit event code in the HTML of your website 2. Log into Google Analytics 3. Click Admin 4. Click “Goals” sub-tab 5. Click “+ Goal” 6. Select “Event” 7. Define “Goal Details”. Usually “Category” & “Action” will do. 8. Set your “Goal Value”. Not sure of your “Goal Details”? marketingclique.com/gan-events Click Standard Reporting, Content, Events, Top Events to see a list of events which are tracking.
  • 10. Tracking Resources Examples: Sources of traffic, keywords, specific ads, social linking, campaigns How to set it up: 1. Go here marketingclique.com/gan- tracking 2. Use dashes in your tags instead of spaces 3. Generate the URL 4. Use the URL to link your creative to your website.
  • 11. Custom Reports marketingclique.com/gan-report
  • 12. Evaluating Reports Resource Goal Value Cost eROI% Google $25,000 $10,000 150% (Goal Value – Cost) / Display Ads $6,500 $5,000 130% Cost = eROI% Landing A $12,500 Landing B $11,500
  • 13. What’s next? Evaluate engagement to sales data Make sure to track actual ROI! Adjust your goal values <$>event</$> Consider custom event values based on sources of traffic Sign up for Snap Engage Sign up for ifbyphone
  • 14. “Optimizing WordPress for Speed and Conversions” David Vogelpohl, Chris Pearson, Nick Reese August 12-14 New York, NY David Vogelpohl @davidvmc Web Development & Mobile Apps & Online Marketing Mobile Web