7. SUMO
SUMO is short for support.mozilla.org, the
official, community-powered support website
for Mozilla Firefox.
At its core, SUMO is a wiki, which means
anyone can help writing or improving content.
Very powerful editing functions for
multilingual support.
Source: http://blog.mozilla.org/sumo/about/
8. Primary Objectives
of SUMO
Great Firefox experience
User and product insights
Entry point to Mozilla community
(Open source support platform)
Source: http://www.slideshare.net/djst/sumo-2010-roadmap-2797032
9. Needs?
Online Help Documentation
Consistency, quality, and precision.
Approval system to maintain quality.
Easy to access.
Structured documentation.
Managing different versions.
Source: http://www.slideshare.net/flod/sumo-and-mozilla-italia
10. How SUMO works? (1/2)
Easy to participate, easy to update.
Locale leaders and stage provide an efficient
approval system.
{for} allows to provide relevant segments.
Participators can concentrate on the content.
Source: http://www.slideshare.net/flod/sumo-and-mozilla-italia
11. How SUMO works? (2/2)
Sign-up
a SUMO user account.
Look around, check out ground rules.
http://moztw.org/contribute/sumo/
Translate articles (or pick one in Dashboard)
https://support.mozilla.org/zh-TW/localization
Locale leader approve the translation
Done!
(also, welcome to let us know if you want to become a locale owner.)
Source: http://www.slideshare.net/flod/sumo-and-mozilla-italia
12. SUMO in MozTW
2010 MozTW SUMO Party (Taipei)
http://talk.ernestchiang.com/2010/10/sumo-party.html
2011 MozTW SUMO 翻派對 (Online)
http://talk.ernestchiang.com/2011/03/moztw-sumo-t-party-chinese.html
2012 Localization Sprint (Global)
