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PART IV: Leading 8
Learning Outcomes   After this class, I will be able to:
[object Object]
[object Object]
[object Object]
[object Object]
[object Object]
[object Object]
[object Object]
[object Object]
[object Object]
[object Object]
Organizational Behavior (OB) Defined ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Organization as an Iceberg Metaphor Exhibit 8.1
Behaviors of Interest to OB ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Understanding Employees ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Job-Related Attitudes ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Cognitive Dissonance Theory ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Fostering Positive Job Attitudes ,[object Object],[object Object],[object Object],[object Object],[object Object]
Personality and Behavior ,[object Object],[object Object],[object Object],[object Object],[object Object]
Myers-Briggs Type Indicator (MBTI) ,[object Object],[object Object],[object Object],[object Object]
Myers-Briggs Type Indicator (MBTI) (cont’d) ,[object Object],[object Object],[object Object],[object Object]
Characteristics Frequently Associated with Myers-Briggs Types Exhibit 8.2 Source:  Modified and reproduced by special permission of the publisher. Consulting Psychologists Press, Inc., Palo Alto, CA 94303, from  Introduction to Type , 6th ed., by Isabel Myers-Briggs, and Katherine C. Briggs. Copyright 1998 by Consulting Psychologists Press, Inc. All rights reserved. Further reproduction is prohibited without publisher’s written consent.  Introduction to Type  is a trademark of Consulting Psychologists Press, Inc. (The Myers-Briggs Type Indicator and MBTI are registered trademarks of Consulting Psychologists Press, Inc.)
Big Five Model of Personality Factors ,[object Object],[object Object],[object Object],[object Object],[object Object]
The Big Five Model of Personality Extroversion A personality dimension that describes the degree to which someone is sociable, talkative, and assertive. Agreeableness A personality dimension that describes the degree to which someone is good-natured, cooperative, and  trusting. Conscientiousness A personality dimension that describes the degree to which someone is responsible, dependable,  persistent, and achievement oriented. Emotional stability A personality dimension that describes the degree to which someone is calm, enthusiastic, and secure  (positive) or tense, nervous, depressed, and insecure (negative). Openness to experience A personality dimension that describes the degree to which someone is imaginative, artistically sensitive , and intellectual.
Emotional intelligence (EI) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Personality Traits And Work-related Behaviors ,[object Object],[object Object],[object Object],[object Object]
Personality Traits And Work-related Behaviors (cont’d) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Matching Personalities And Jobs Person Job Performance
Holland’s Typology of Personality  and Sample Occupations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Exhibit 8.3
Relationship Among Occupational Personality Types Exhibit 8.4 Source:  Reproduced by special permission of the publisher, Psychological Assessment Resources, Inc.,  Making Vocational Choices , 3rd ed., copyright 1973, 1985, 1992, 1997 by Psychological Assessment Resources, Inc. All rights reserved.
Key Points of Holland’s Model ,[object Object],[object Object],[object Object]
Personality Characteristics of Entrepreneurs ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Perception ,[object Object],[object Object]
Influences on Perception ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Perceptual Challenges:  What Do You See? Exhibit 8.5
How Managers Judge Employees ,[object Object],[object Object],[object Object],[object Object]
Interpreting Behavior ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Process of Attribution Theory Exhibit 8.6
Judgment Errors ,[object Object],[object Object],[object Object],[object Object]
Distortions in Shortcut Methods  in Judging Others Selectivity Assumed similarity Stereotyping Halo effect Self-fulfilling prophecy Exhibit 8.7
Learning ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Learning (cont’d) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Shaping Behavior ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Foundations Of Group Behavior ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Foundations Of Group Behavior (cont’d) ,[object Object],[object Object],[object Object],[object Object]
Reasons Why People Join Groups Security Status Self-esteem Affiliation Power Goal achievement Exhibit 8.8
Examples of Cards Used in Asch Study Solomon Asch and Group Conformity: Does the desire to be accepted as a part of a group leave one susceptible to conforming to the group’s norms? Will the group exert pressure that is strong enough to change a member’s attitude and behavior? According to the research by Solomon Asch, the answer appears to be yes. Exhibit 8.9
Group Effects ,[object Object],[object Object],[object Object],[object Object],[object Object]
The Relationship Between  Group Cohesiveness and Productivity Exhibit 8.10

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Day 8 - Understanding work teams

  • 2. Learning Outcomes After this class, I will be able to:
  • 3.
  • 4.
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
  • 14. The Organization as an Iceberg Metaphor Exhibit 8.1
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.
  • 20.
  • 21.
  • 22.
  • 23. Characteristics Frequently Associated with Myers-Briggs Types Exhibit 8.2 Source: Modified and reproduced by special permission of the publisher. Consulting Psychologists Press, Inc., Palo Alto, CA 94303, from Introduction to Type , 6th ed., by Isabel Myers-Briggs, and Katherine C. Briggs. Copyright 1998 by Consulting Psychologists Press, Inc. All rights reserved. Further reproduction is prohibited without publisher’s written consent. Introduction to Type is a trademark of Consulting Psychologists Press, Inc. (The Myers-Briggs Type Indicator and MBTI are registered trademarks of Consulting Psychologists Press, Inc.)
  • 24.
  • 25. The Big Five Model of Personality Extroversion A personality dimension that describes the degree to which someone is sociable, talkative, and assertive. Agreeableness A personality dimension that describes the degree to which someone is good-natured, cooperative, and trusting. Conscientiousness A personality dimension that describes the degree to which someone is responsible, dependable, persistent, and achievement oriented. Emotional stability A personality dimension that describes the degree to which someone is calm, enthusiastic, and secure (positive) or tense, nervous, depressed, and insecure (negative). Openness to experience A personality dimension that describes the degree to which someone is imaginative, artistically sensitive , and intellectual.
  • 26.
  • 27.
  • 28.
  • 29. Matching Personalities And Jobs Person Job Performance
  • 30.
  • 31. Relationship Among Occupational Personality Types Exhibit 8.4 Source: Reproduced by special permission of the publisher, Psychological Assessment Resources, Inc., Making Vocational Choices , 3rd ed., copyright 1973, 1985, 1992, 1997 by Psychological Assessment Resources, Inc. All rights reserved.
  • 32.
  • 33.
  • 34.
  • 35.
  • 36. Perceptual Challenges: What Do You See? Exhibit 8.5
  • 37.
  • 38.
  • 39. The Process of Attribution Theory Exhibit 8.6
  • 40.
  • 41. Distortions in Shortcut Methods in Judging Others Selectivity Assumed similarity Stereotyping Halo effect Self-fulfilling prophecy Exhibit 8.7
  • 42.
  • 43.
  • 44.
  • 45.
  • 46.
  • 47. Reasons Why People Join Groups Security Status Self-esteem Affiliation Power Goal achievement Exhibit 8.8
  • 48. Examples of Cards Used in Asch Study Solomon Asch and Group Conformity: Does the desire to be accepted as a part of a group leave one susceptible to conforming to the group’s norms? Will the group exert pressure that is strong enough to change a member’s attitude and behavior? According to the research by Solomon Asch, the answer appears to be yes. Exhibit 8.9
  • 49.
  • 50. The Relationship Between Group Cohesiveness and Productivity Exhibit 8.10