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                           ©Fluid Studio, 2010
presentation prepared for




Washington County Board of Realtors




                                      ©Fluid Studio, 2010
presentation presented by




                            ©Fluid Studio, 2010
presentation presented by




                            ©Fluid Studio, 2010
contact Me
      text dyejo to 50500

      john dye
      801.631.4736
      johnd@fluid-studio.net
      www.fluid-studio.net
      twitter @dyejo

      free service provided by
      http://contxts.com




                                 ©Fluid Studio, 2010
previous presentations




                         ©Fluid Studio, 2010
how many have heard of facebook?
  twitter? linkedin? youtube?




                                   ©Fluid Studio, 2010
how many are on facebook?
twitter? linkedin? youtube?




                              ©Fluid Studio, 2010
there is no silver bullet




                            ©Fluid Studio, 2010
social Media is just one tool in the toolbox




                                               ©Fluid Studio, 2010
We all have a circle of influence.
people are influenced by those they trust




                                            ©Fluid Studio, 2010
CIRCLE OF CONCERN


        WHAT YOU CARE ABOUT.




          WHAT YOU CAN DO
          SOMETHING ABOUT.


                    CIRCLE OF INFLUENCE




                                          ©Fluid Studio, 2010
viral Marketing



 CIRCLE OF CONCERN

         WHAT YOU CARE ABOUT.




           WHAT YOU CAN DO
           SOMETHING ABOUT.




                                           ©Fluid Studio, 2010
                     CIRCLE OF INFLUENCE
+
                      =
                          viral Marketing




©Fluid Studio, 2010
people do not Want to be sold to.
they Want to interact and be heard




                                     ©Fluid Studio, 2010
ENGAGE




RESPOND




               LISTEN




                        ©Fluid Studio, 2010
you cannot control the conversation,
     but you can participate in it




                                       ©Fluid Studio, 2010
©Fluid Studio, 2010
although social Media is “one-to-Many” broadcast
Marketing, at the end of the day real results Will occur
     When “one-to-one” relationships are forMed




                                                           ©Fluid Studio, 2010
4 p’s




©Fluid Studio, 2010
4 p’s
                        product




©Fluid Studio, 2010
4 p’s   product, price




                         ©Fluid Studio, 2010
4 p’s   product, price,
        place




                          ©Fluid Studio, 2010
4 p’s   product, price
        place, proMotion




                           ©Fluid Studio, 2010
3 r’s




©Fluid Studio, 2010
3 r’s
                        relevant




©Fluid Studio, 2010
3 r’s   relevant, real




                         ©Fluid Studio, 2010
3 r’s   relevant, real, responsive




                                     ©Fluid Studio, 2010
4 r’s   relevant, real, responsive,
        relationship




                                      ©Fluid Studio, 2010
social Media roi : socialnoMics
http://www.youtube.com/watch?v=ypmfs3z8esi




                                             ©Fluid Studio, 2010
side-by-side coMparison




                          ©Fluid Studio, 2010
When used correctly, blogs and
social netWorks are poWerful
tools that
broaden your real estate knoWledge
strengthen your online (and in-person) reputation
can expand your clientele




                                                    ©Fluid Studio, 2010
by the tiMe a prospect contacts a realtor,
studies shoW they have been looking at real estate
    on the Web anyWhere froM 10 to 40 hours.




                                                     ©Fluid Studio, 2010
savvy realtors are getting ahead of the
inforMation curve by using the poWer of the internet
          to attract Qualified prospects!




                                                       ©Fluid Studio, 2010
becoMe a "local" expert




                          ©Fluid Studio, 2010
becoMe a "local" expert


placing your knoWledge of a particular area on a
high visibility social netWorking site can lead pros-
pects to your door.




                                                        ©Fluid Studio, 2010
becoMe a "local" expert


you need to be Willing to set yourself apart froM
others as an expert in a particular area or niche.
you need a coMMitMent and desire!




                                                     ©Fluid Studio, 2010
becoMe a "local" expert


don't just be "fluffy"--give good content and peo-
ple Will reMeMber (and use) you




                                                     ©Fluid Studio, 2010
becoMe a "local" expert


utilize video!
• Quick and easy
• Mobile devices can capture, post, and play
• helps seo




                                               ©Fluid Studio, 2010
©Fluid Studio, 2010
think like the prospect!




                           ©Fluid Studio, 2010
think like the prospect!


this is a basic tenet of real estate and other types
of Marketing. the difference noW is hoW you’re
getting your Message across to your target Market!




                                                       ©Fluid Studio, 2010
find a gap and fill it!




                          ©Fluid Studio, 2010
Where should you be?


activerain.coM
"our goal is to create a valuable resource of information and
ideas for real estate professionals and their clients."




                                                                ©Fluid Studio, 2010
Where should you be?


realestatevoices.coM




                       ©Fluid Studio, 2010
©Fluid Studio, 2010
Where should you be?


realtoWn.coM




                       ©Fluid Studio, 2010
©Fluid Studio, 2010
soMe realities to consider . . .




                                   ©Fluid Studio, 2010
soMe realities to consider . . .


be a great agent first




                                   ©Fluid Studio, 2010
soMe realities to consider . . .


be a great agent first
"you get leads because you're on social media. you close the
transaction because you're a great agent."
Matt Dollinger, real estate performance coach with @properties in Chicago




                                                                            ©Fluid Studio, 2010
soMe realities to consider . . .


using social Media is like riding a bull—
getting on is the easy part.




                                            ©Fluid Studio, 2010
soMe realities to consider . . .


using social Media is like riding a bull—
getting on is the easy part.
it requires an investment of time–not only researching and
writing, but also reading and engaging




                                                             ©Fluid Studio, 2010
soMe realities to consider . . .


there are no prereQuisites–just a desire to try




                                                  ©Fluid Studio, 2010
soMe realities to consider . . .


you need a strategy




                                   ©Fluid Studio, 2010
soMe realities to consider . . .


you need a strategy
carve out a certain amount of time each week to spend on
social media




                                                           ©Fluid Studio, 2010
soMe realities to consider . . .


you need a strategy
try to "pull" clients to you by sharing valuable information
rather than pushing yourself out to them




                                                               ©Fluid Studio, 2010
soMe realities to consider . . .


knoW Where your leads are coMing froM




                                        ©Fluid Studio, 2010
soMe realities to consider . . .


70-20-10 rule
(70%=share/educate, 20%=soft sell,
10%=show you are a real person)




                                     ©Fluid Studio, 2010
key Questions . . .


hoW Much tiMe should i be spending on this?
hoW do i knoW that it's Working?




                                              ©Fluid Studio, 2010
case study


darrin friedMan
branch vice president of the Coldwell Banker
Residential Brokerage office in Chevy Chase, MD

attributes his blog www.cbblogestate.com to helping his
brokerage receive more than $5 million in referrals in 2008.
also had a part in recruiting and luring half of the 70 agents
he has recruited to the company since january 2007.




                                                                 ©Fluid Studio, 2010
what is twitter?




©Fluid Studio, 2010
answer:
“what are you doing” in 140 characters or less




                                                 ©Fluid Studio, 2010
©Fluid Studio, 2010
twitter is a giant cocktail Party where you can
join the conversation at will and flit in and out




                                                    ©Fluid Studio, 2010
why would anyone want to do this?




                                    ©Fluid Studio, 2010
why twitter might be the easiest
social media for your organization
to break into for creating brand
interactivity & real time

1.	 twitter, as a service, is free




                                     ©Fluid Studio, 2010
why twitter might be the easiest
social media for your organization
to break into for creating brand
interactivity & real time

1.	 twitter, as a service, is free
2.	getting started is easy




                                     ©Fluid Studio, 2010
why twitter might be the easiest
social media for your organization
to break into for creating brand
interactivity & real time

1.	 twitter, as a service, is free
2.	getting started is easy
3.	it only takes seconds (and 140 characters or less) to get
	 your point across




                                                               ©Fluid Studio, 2010
why twitter might be the easiest
social media for your organization
to break into for creating brand
interactivity & real time

1.	 twitter, as a service, is free
2.	getting started is easy
3.	it only takes seconds (and 140 characters or less) to get
	 your point across
4.	multitudes of prospects and customers can get your updates




                                                                ©Fluid Studio, 2010
why twitter might be the easiest
social media for your organization
to break into for creating brand
interactivity & real time

1.	 twitter, as a service, is free
2.	getting started is easy
3.	it only takes seconds (and 140 characters or less) to get
	 your point across
4.	multitudes of prospects and customers can get your updates
5.	it doesn’t have to be a time consuming activity




                                                                ©Fluid Studio, 2010
why twitter might be the easiest
social media for your organization
to break into for creating brand
interactivity & real time

1.	 twitter, as a service, is free
2.	getting started is easy
3.	it only takes seconds (and 140 characters or less) to get
	 your point across
4.	multitudes of prospects and customers can get your updates
5.	it doesn’t have to be a time consuming activity
6.	google loves tweets (and you should too!)




                                                                ©Fluid Studio, 2010
why twitter might be the easiest
social media for your organization
to break into for creating brand
interactivity & real time

1.	 twitter, as a service, is free
2.	getting started is easy
3.	it only takes seconds (and 140 characters or less) to get
	 your point across
4.	multitudes of prospects and customers can get your updates
5.	it doesn’t have to be a time consuming activity
6.	google loves tweets (and you should too!)
7.	easy way to share updates and links




                                                                ©Fluid Studio, 2010
why twitter might be the easiest
social media for your organization
to break into for creating brand
interactivity & real time

1.	 twitter, as a service, is free
2.	getting started is easy
3.	it only takes seconds (and 140 characters or less) to get
	 your point across
4.	multitudes of prospects and customers can get your updates
5.	it doesn’t have to be a time consuming activity
6.	google loves tweets (and you should too!)
7.	easy way to share updates and links
8.	create real time, interactive relationships




                                                                ©Fluid Studio, 2010
how do i access twitter? web and mobile devices
    via web and freestanding aPPlications




                                                  ©Fluid Studio, 2010
©Fluid Studio, 2010
three tyPes of messages


1.	 standard message
  visible to all your followers




                                  ©Fluid Studio, 2010
three tyPes of messages


1.	 @ messages
  only visible to those followers who are also following the recipient




                                                                         ©Fluid Studio, 2010
three tyPes of messages


3.	direct messages
  only available to the recipient




                                    ©Fluid Studio, 2010
how do i let PeoPle know i’m on twitter?


1.	 Put it on your e-mail signature and business card
2.	Put it on your web site and blog
3.	follow thought leaders and comment on their tweets—interact!
4.	find out about people who are talking about your company
	 and follow them.




                                                                  ©Fluid Studio, 2010
can include urls in tweets




                             ©Fluid Studio, 2010
search.twitter.com




©Fluid Studio, 2010
hootsuite.com




©Fluid Studio, 2010
tweetdeck




©Fluid Studio, 2010
mobile devices




©Fluid Studio, 2010
mobile devices


use mobile devices to upload pictures, video,
and geographic location. it is real time!




                                                ©Fluid Studio, 2010
create podcasts




©Fluid Studio, 2010

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Grow Your Real Estate Business with Twitter and other social media

  • 1. fluid educational series ©Fluid Studio, 2010
  • 2. presentation prepared for Washington County Board of Realtors ©Fluid Studio, 2010
  • 3. presentation presented by ©Fluid Studio, 2010
  • 4. presentation presented by ©Fluid Studio, 2010
  • 5. contact Me text dyejo to 50500 john dye 801.631.4736 johnd@fluid-studio.net www.fluid-studio.net twitter @dyejo free service provided by http://contxts.com ©Fluid Studio, 2010
  • 6. previous presentations ©Fluid Studio, 2010
  • 7. how many have heard of facebook? twitter? linkedin? youtube? ©Fluid Studio, 2010
  • 8. how many are on facebook? twitter? linkedin? youtube? ©Fluid Studio, 2010
  • 9. there is no silver bullet ©Fluid Studio, 2010
  • 10. social Media is just one tool in the toolbox ©Fluid Studio, 2010
  • 11. We all have a circle of influence. people are influenced by those they trust ©Fluid Studio, 2010
  • 12. CIRCLE OF CONCERN WHAT YOU CARE ABOUT. WHAT YOU CAN DO SOMETHING ABOUT. CIRCLE OF INFLUENCE ©Fluid Studio, 2010
  • 13. viral Marketing CIRCLE OF CONCERN WHAT YOU CARE ABOUT. WHAT YOU CAN DO SOMETHING ABOUT. ©Fluid Studio, 2010 CIRCLE OF INFLUENCE
  • 14. + = viral Marketing ©Fluid Studio, 2010
  • 15. people do not Want to be sold to. they Want to interact and be heard ©Fluid Studio, 2010
  • 16. ENGAGE RESPOND LISTEN ©Fluid Studio, 2010
  • 17. you cannot control the conversation, but you can participate in it ©Fluid Studio, 2010
  • 19. although social Media is “one-to-Many” broadcast Marketing, at the end of the day real results Will occur When “one-to-one” relationships are forMed ©Fluid Studio, 2010
  • 21. 4 p’s product ©Fluid Studio, 2010
  • 22. 4 p’s product, price ©Fluid Studio, 2010
  • 23. 4 p’s product, price, place ©Fluid Studio, 2010
  • 24. 4 p’s product, price place, proMotion ©Fluid Studio, 2010
  • 26. 3 r’s relevant ©Fluid Studio, 2010
  • 27. 3 r’s relevant, real ©Fluid Studio, 2010
  • 28. 3 r’s relevant, real, responsive ©Fluid Studio, 2010
  • 29. 4 r’s relevant, real, responsive, relationship ©Fluid Studio, 2010
  • 30. social Media roi : socialnoMics http://www.youtube.com/watch?v=ypmfs3z8esi ©Fluid Studio, 2010
  • 31. side-by-side coMparison ©Fluid Studio, 2010
  • 32. When used correctly, blogs and social netWorks are poWerful tools that broaden your real estate knoWledge strengthen your online (and in-person) reputation can expand your clientele ©Fluid Studio, 2010
  • 33. by the tiMe a prospect contacts a realtor, studies shoW they have been looking at real estate on the Web anyWhere froM 10 to 40 hours. ©Fluid Studio, 2010
  • 34. savvy realtors are getting ahead of the inforMation curve by using the poWer of the internet to attract Qualified prospects! ©Fluid Studio, 2010
  • 35. becoMe a "local" expert ©Fluid Studio, 2010
  • 36. becoMe a "local" expert placing your knoWledge of a particular area on a high visibility social netWorking site can lead pros- pects to your door. ©Fluid Studio, 2010
  • 37. becoMe a "local" expert you need to be Willing to set yourself apart froM others as an expert in a particular area or niche. you need a coMMitMent and desire! ©Fluid Studio, 2010
  • 38. becoMe a "local" expert don't just be "fluffy"--give good content and peo- ple Will reMeMber (and use) you ©Fluid Studio, 2010
  • 39. becoMe a "local" expert utilize video! • Quick and easy • Mobile devices can capture, post, and play • helps seo ©Fluid Studio, 2010
  • 41. think like the prospect! ©Fluid Studio, 2010
  • 42. think like the prospect! this is a basic tenet of real estate and other types of Marketing. the difference noW is hoW you’re getting your Message across to your target Market! ©Fluid Studio, 2010
  • 43. find a gap and fill it! ©Fluid Studio, 2010
  • 44. Where should you be? activerain.coM "our goal is to create a valuable resource of information and ideas for real estate professionals and their clients." ©Fluid Studio, 2010
  • 45. Where should you be? realestatevoices.coM ©Fluid Studio, 2010
  • 47. Where should you be? realtoWn.coM ©Fluid Studio, 2010
  • 49. soMe realities to consider . . . ©Fluid Studio, 2010
  • 50. soMe realities to consider . . . be a great agent first ©Fluid Studio, 2010
  • 51. soMe realities to consider . . . be a great agent first "you get leads because you're on social media. you close the transaction because you're a great agent." Matt Dollinger, real estate performance coach with @properties in Chicago ©Fluid Studio, 2010
  • 52. soMe realities to consider . . . using social Media is like riding a bull— getting on is the easy part. ©Fluid Studio, 2010
  • 53. soMe realities to consider . . . using social Media is like riding a bull— getting on is the easy part. it requires an investment of time–not only researching and writing, but also reading and engaging ©Fluid Studio, 2010
  • 54. soMe realities to consider . . . there are no prereQuisites–just a desire to try ©Fluid Studio, 2010
  • 55. soMe realities to consider . . . you need a strategy ©Fluid Studio, 2010
  • 56. soMe realities to consider . . . you need a strategy carve out a certain amount of time each week to spend on social media ©Fluid Studio, 2010
  • 57. soMe realities to consider . . . you need a strategy try to "pull" clients to you by sharing valuable information rather than pushing yourself out to them ©Fluid Studio, 2010
  • 58. soMe realities to consider . . . knoW Where your leads are coMing froM ©Fluid Studio, 2010
  • 59. soMe realities to consider . . . 70-20-10 rule (70%=share/educate, 20%=soft sell, 10%=show you are a real person) ©Fluid Studio, 2010
  • 60. key Questions . . . hoW Much tiMe should i be spending on this? hoW do i knoW that it's Working? ©Fluid Studio, 2010
  • 61. case study darrin friedMan branch vice president of the Coldwell Banker Residential Brokerage office in Chevy Chase, MD attributes his blog www.cbblogestate.com to helping his brokerage receive more than $5 million in referrals in 2008. also had a part in recruiting and luring half of the 70 agents he has recruited to the company since january 2007. ©Fluid Studio, 2010
  • 62. what is twitter? ©Fluid Studio, 2010
  • 63. answer: “what are you doing” in 140 characters or less ©Fluid Studio, 2010
  • 65. twitter is a giant cocktail Party where you can join the conversation at will and flit in and out ©Fluid Studio, 2010
  • 66. why would anyone want to do this? ©Fluid Studio, 2010
  • 67. why twitter might be the easiest social media for your organization to break into for creating brand interactivity & real time 1. twitter, as a service, is free ©Fluid Studio, 2010
  • 68. why twitter might be the easiest social media for your organization to break into for creating brand interactivity & real time 1. twitter, as a service, is free 2. getting started is easy ©Fluid Studio, 2010
  • 69. why twitter might be the easiest social media for your organization to break into for creating brand interactivity & real time 1. twitter, as a service, is free 2. getting started is easy 3. it only takes seconds (and 140 characters or less) to get your point across ©Fluid Studio, 2010
  • 70. why twitter might be the easiest social media for your organization to break into for creating brand interactivity & real time 1. twitter, as a service, is free 2. getting started is easy 3. it only takes seconds (and 140 characters or less) to get your point across 4. multitudes of prospects and customers can get your updates ©Fluid Studio, 2010
  • 71. why twitter might be the easiest social media for your organization to break into for creating brand interactivity & real time 1. twitter, as a service, is free 2. getting started is easy 3. it only takes seconds (and 140 characters or less) to get your point across 4. multitudes of prospects and customers can get your updates 5. it doesn’t have to be a time consuming activity ©Fluid Studio, 2010
  • 72. why twitter might be the easiest social media for your organization to break into for creating brand interactivity & real time 1. twitter, as a service, is free 2. getting started is easy 3. it only takes seconds (and 140 characters or less) to get your point across 4. multitudes of prospects and customers can get your updates 5. it doesn’t have to be a time consuming activity 6. google loves tweets (and you should too!) ©Fluid Studio, 2010
  • 73. why twitter might be the easiest social media for your organization to break into for creating brand interactivity & real time 1. twitter, as a service, is free 2. getting started is easy 3. it only takes seconds (and 140 characters or less) to get your point across 4. multitudes of prospects and customers can get your updates 5. it doesn’t have to be a time consuming activity 6. google loves tweets (and you should too!) 7. easy way to share updates and links ©Fluid Studio, 2010
  • 74. why twitter might be the easiest social media for your organization to break into for creating brand interactivity & real time 1. twitter, as a service, is free 2. getting started is easy 3. it only takes seconds (and 140 characters or less) to get your point across 4. multitudes of prospects and customers can get your updates 5. it doesn’t have to be a time consuming activity 6. google loves tweets (and you should too!) 7. easy way to share updates and links 8. create real time, interactive relationships ©Fluid Studio, 2010
  • 75. how do i access twitter? web and mobile devices via web and freestanding aPPlications ©Fluid Studio, 2010
  • 77. three tyPes of messages 1. standard message visible to all your followers ©Fluid Studio, 2010
  • 78. three tyPes of messages 1. @ messages only visible to those followers who are also following the recipient ©Fluid Studio, 2010
  • 79. three tyPes of messages 3. direct messages only available to the recipient ©Fluid Studio, 2010
  • 80. how do i let PeoPle know i’m on twitter? 1. Put it on your e-mail signature and business card 2. Put it on your web site and blog 3. follow thought leaders and comment on their tweets—interact! 4. find out about people who are talking about your company and follow them. ©Fluid Studio, 2010
  • 81. can include urls in tweets ©Fluid Studio, 2010
  • 86. mobile devices use mobile devices to upload pictures, video, and geographic location. it is real time! ©Fluid Studio, 2010