SlideShare une entreprise Scribd logo
1  sur  8
Definition: Credit & Collections Management (CCM) is a suite of integrated business applications that
extend a company’s accounts receivable and accounting system to expedite key areas in your business
process.
CCM systems can vary depending on your choice of publisher; but typically, CCM supports six key
functional areas :
1) credit facilitation
2) billing and invoicing
3) remittance processing
4) collections management
5) dispute resolution
6) reporting and analysis.
1)   Credit Facilitation: includes credit scoring, credit application processing, reference checking, ordering
     credit reports from credit bureaus, financial statement analysis, new account approval, order approval,
     credit limit decisions, accounts receivable portfolio monitoring, and credit risk management.
2)   Billing & Invoicing: involves identifying invoice errors, ensuring vendor compliance, generating an
     accurate invoice; generation, transmittal and distribution of invoices and statements; trade promotion
     planning; contract management; Electronic Invoice Presentment and Payment (EIPP); and Electronic Bill
     Presentment and Payment (EBPP).

3)   Remittance Processing: includes financial EDI , EFT (Electronic Funds Transfer including ACH, Automated
     Clearing House), auto-cash algorithms and routines, payment-to-invoice matching, cash settlement, cash
     forecasting, as well as credit card processing and matching already-on-account credits, debits, and
     unapplied payments or adjustments.
4)   Collections Management: includes workflow automation driven by a collection strategy engine,
     prioritized collection activities, integration of A/R data, a reminder system, activity logs, account and
     invoice level notes, integrated communication tools, faxing capabilities, e-mail, invoice reprinting, other
     forms of data export, payment plan calculators, imaging tools, and auto-dialers.
5)   Dispute Resolution: includes dispute and deduction resolution, chargeback processing, exception
     reporting with automated escalation processes, a routing engine, collaboration tools, document sharing,
     and tools for root cause identification.
6)   Reporting and Analysis: including cash forecasting, dashboards, email alerts, query capabilities, out-of-
     the-box reports, report generators, workload balancing, exception reporting, cycle time analysis, portfolio
     risk management, customer intelligence, and month end reporting tools.
▪ Accounts receivable is typically the first or second largest asset for
  most businesses; if you have outstanding AR you are losing out on
  one of your major assets, cash!
▪ Accounting and enterprise resources planning (ERP) business
  applications include accounts receivable modules but most often
  provide only minimal tools to support collections and dispute
  management processes. A system dedicated to CCM would provide
  more functionality and better support your activities.
▪ Companies in many different industries struggle to manage outstanding
  accounts receivable.
▪ According to the Credit Research Foundation Industries with the highest
  median percentage of uncollectable receivables included:
  –   manufacturing
  –   specialty trade contractors
  –   business services
  –   engineering services
  –   wholesale distributors

▪ These findings show that companies in many different industries can
  benefit from an integrated CCM application coupled with formalized
  business procedures to streamline credit and collections activities
A CCM application will extend existing accounts receivable
functionality and processes which can result in:
–   reduced transaction costs
–   improved cash flow
–   Improved cash forecasting
–    optimized staff productivity
–   reductions in bad debt and write-offs.

Companies who automate collections and nothing more are
  realizing:
–   10 – 20% reductions in daily sales outstanding
–   25 % reductions in past due receivables
–   15 -25 percent reductions in bad debt reserves
–   ROI in as little as 2 months & usually in no more than 6-9 months
Contact e2b teknologies to speak with one of our CCM experts

                  Phone: 440-352-4700
                Email: sales@e2btek.com
              Website: www.e2banytime.com

Contenu connexe

Plus de E2B Teknologies

Put your AR On Auto-Pilot
Put your AR On Auto-Pilot Put your AR On Auto-Pilot
Put your AR On Auto-Pilot
E2B Teknologies
 
RCM and CCM with paystream advisors
RCM and CCM with paystream advisorsRCM and CCM with paystream advisors
RCM and CCM with paystream advisors
E2B Teknologies
 
Anytime collect AR credit and collections management software
Anytime collect AR credit and collections management softwareAnytime collect AR credit and collections management software
Anytime collect AR credit and collections management software
E2B Teknologies
 
Point of sale solutions (POS) for your ERP
Point of sale solutions (POS) for your ERP Point of sale solutions (POS) for your ERP
Point of sale solutions (POS) for your ERP
E2B Teknologies
 
What's New in Anytime Collect 2.0.4
What's New in Anytime Collect 2.0.4What's New in Anytime Collect 2.0.4
What's New in Anytime Collect 2.0.4
E2B Teknologies
 
SugarCRM for Partner Relationship Management (PRM)
SugarCRM for Partner Relationship Management (PRM)SugarCRM for Partner Relationship Management (PRM)
SugarCRM for Partner Relationship Management (PRM)
E2B Teknologies
 
Epicor 9 ERP- ERP for the Automotive Industry
Epicor 9 ERP- ERP for the Automotive IndustryEpicor 9 ERP- ERP for the Automotive Industry
Epicor 9 ERP- ERP for the Automotive Industry
E2B Teknologies
 
Anytime Collect for Windows 8
Anytime Collect for Windows 8Anytime Collect for Windows 8
Anytime Collect for Windows 8
E2B Teknologies
 
introducing anytime supply chain- supply chain management software from e2b t...
introducing anytime supply chain- supply chain management software from e2b t...introducing anytime supply chain- supply chain management software from e2b t...
introducing anytime supply chain- supply chain management software from e2b t...
E2B Teknologies
 
Anytime Commerce --ecommerce storefront software for your B2B
Anytime Commerce --ecommerce storefront software for your B2BAnytime Commerce --ecommerce storefront software for your B2B
Anytime Commerce --ecommerce storefront software for your B2B
E2B Teknologies
 

Plus de E2B Teknologies (14)

B2B Accounts Receivable Best Practices
B2B Accounts Receivable Best PracticesB2B Accounts Receivable Best Practices
B2B Accounts Receivable Best Practices
 
Accounts Receivable Management Software | Anytime Collect 2014
Accounts Receivable Management Software | Anytime Collect 2014Accounts Receivable Management Software | Anytime Collect 2014
Accounts Receivable Management Software | Anytime Collect 2014
 
Accounts Receivable Infographic
Accounts Receivable InfographicAccounts Receivable Infographic
Accounts Receivable Infographic
 
Erp for nonprofits
Erp for nonprofitsErp for nonprofits
Erp for nonprofits
 
Put your AR On Auto-Pilot
Put your AR On Auto-Pilot Put your AR On Auto-Pilot
Put your AR On Auto-Pilot
 
RCM and CCM with paystream advisors
RCM and CCM with paystream advisorsRCM and CCM with paystream advisors
RCM and CCM with paystream advisors
 
Anytime collect AR credit and collections management software
Anytime collect AR credit and collections management softwareAnytime collect AR credit and collections management software
Anytime collect AR credit and collections management software
 
Point of sale solutions (POS) for your ERP
Point of sale solutions (POS) for your ERP Point of sale solutions (POS) for your ERP
Point of sale solutions (POS) for your ERP
 
What's New in Anytime Collect 2.0.4
What's New in Anytime Collect 2.0.4What's New in Anytime Collect 2.0.4
What's New in Anytime Collect 2.0.4
 
SugarCRM for Partner Relationship Management (PRM)
SugarCRM for Partner Relationship Management (PRM)SugarCRM for Partner Relationship Management (PRM)
SugarCRM for Partner Relationship Management (PRM)
 
Epicor 9 ERP- ERP for the Automotive Industry
Epicor 9 ERP- ERP for the Automotive IndustryEpicor 9 ERP- ERP for the Automotive Industry
Epicor 9 ERP- ERP for the Automotive Industry
 
Anytime Collect for Windows 8
Anytime Collect for Windows 8Anytime Collect for Windows 8
Anytime Collect for Windows 8
 
introducing anytime supply chain- supply chain management software from e2b t...
introducing anytime supply chain- supply chain management software from e2b t...introducing anytime supply chain- supply chain management software from e2b t...
introducing anytime supply chain- supply chain management software from e2b t...
 
Anytime Commerce --ecommerce storefront software for your B2B
Anytime Commerce --ecommerce storefront software for your B2BAnytime Commerce --ecommerce storefront software for your B2B
Anytime Commerce --ecommerce storefront software for your B2B
 

Dernier

FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
dollysharma2066
 
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
amitlee9823
 
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabiunwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
Abortion pills in Kuwait Cytotec pills in Kuwait
 
Call Girls In Majnu Ka Tilla 959961~3876 Shot 2000 Night 8000
Call Girls In Majnu Ka Tilla 959961~3876 Shot 2000 Night 8000Call Girls In Majnu Ka Tilla 959961~3876 Shot 2000 Night 8000
Call Girls In Majnu Ka Tilla 959961~3876 Shot 2000 Night 8000
dlhescort
 

Dernier (20)

Value Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and painsValue Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and pains
 
JAYNAGAR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
JAYNAGAR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRLJAYNAGAR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
JAYNAGAR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
 
Famous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st CenturyFamous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st Century
 
SEO Case Study: How I Increased SEO Traffic & Ranking by 50-60% in 6 Months
SEO Case Study: How I Increased SEO Traffic & Ranking by 50-60%  in 6 MonthsSEO Case Study: How I Increased SEO Traffic & Ranking by 50-60%  in 6 Months
SEO Case Study: How I Increased SEO Traffic & Ranking by 50-60% in 6 Months
 
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
 
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
 
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdfDr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
 
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
 
Katrina Personal Brand Project and portfolio 1
Katrina Personal Brand Project and portfolio 1Katrina Personal Brand Project and portfolio 1
Katrina Personal Brand Project and portfolio 1
 
Phases of Negotiation .pptx
 Phases of Negotiation .pptx Phases of Negotiation .pptx
Phases of Negotiation .pptx
 
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabiunwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
 
Call Girls Service In Old Town Dubai ((0551707352)) Old Town Dubai Call Girl ...
Call Girls Service In Old Town Dubai ((0551707352)) Old Town Dubai Call Girl ...Call Girls Service In Old Town Dubai ((0551707352)) Old Town Dubai Call Girl ...
Call Girls Service In Old Town Dubai ((0551707352)) Old Town Dubai Call Girl ...
 
Uneak White's Personal Brand Exploration Presentation
Uneak White's Personal Brand Exploration PresentationUneak White's Personal Brand Exploration Presentation
Uneak White's Personal Brand Exploration Presentation
 
Falcon Invoice Discounting: Empowering Your Business Growth
Falcon Invoice Discounting: Empowering Your Business GrowthFalcon Invoice Discounting: Empowering Your Business Growth
Falcon Invoice Discounting: Empowering Your Business Growth
 
Call Girls In Majnu Ka Tilla 959961~3876 Shot 2000 Night 8000
Call Girls In Majnu Ka Tilla 959961~3876 Shot 2000 Night 8000Call Girls In Majnu Ka Tilla 959961~3876 Shot 2000 Night 8000
Call Girls In Majnu Ka Tilla 959961~3876 Shot 2000 Night 8000
 
Falcon's Invoice Discounting: Your Path to Prosperity
Falcon's Invoice Discounting: Your Path to ProsperityFalcon's Invoice Discounting: Your Path to Prosperity
Falcon's Invoice Discounting: Your Path to Prosperity
 
PHX May 2024 Corporate Presentation Final
PHX May 2024 Corporate Presentation FinalPHX May 2024 Corporate Presentation Final
PHX May 2024 Corporate Presentation Final
 
Eluru Call Girls Service ☎ ️93326-06886 ❤️‍🔥 Enjoy 24/7 Escort Service
Eluru Call Girls Service ☎ ️93326-06886 ❤️‍🔥 Enjoy 24/7 Escort ServiceEluru Call Girls Service ☎ ️93326-06886 ❤️‍🔥 Enjoy 24/7 Escort Service
Eluru Call Girls Service ☎ ️93326-06886 ❤️‍🔥 Enjoy 24/7 Escort Service
 
BAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
BAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRLBAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
BAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
 
Business Model Canvas (BMC)- A new venture concept
Business Model Canvas (BMC)-  A new venture conceptBusiness Model Canvas (BMC)-  A new venture concept
Business Model Canvas (BMC)- A new venture concept
 

What is Credit Collections Management?

  • 1.
  • 2. Definition: Credit & Collections Management (CCM) is a suite of integrated business applications that extend a company’s accounts receivable and accounting system to expedite key areas in your business process. CCM systems can vary depending on your choice of publisher; but typically, CCM supports six key functional areas : 1) credit facilitation 2) billing and invoicing 3) remittance processing 4) collections management 5) dispute resolution 6) reporting and analysis.
  • 3. 1) Credit Facilitation: includes credit scoring, credit application processing, reference checking, ordering credit reports from credit bureaus, financial statement analysis, new account approval, order approval, credit limit decisions, accounts receivable portfolio monitoring, and credit risk management. 2) Billing & Invoicing: involves identifying invoice errors, ensuring vendor compliance, generating an accurate invoice; generation, transmittal and distribution of invoices and statements; trade promotion planning; contract management; Electronic Invoice Presentment and Payment (EIPP); and Electronic Bill Presentment and Payment (EBPP). 3) Remittance Processing: includes financial EDI , EFT (Electronic Funds Transfer including ACH, Automated Clearing House), auto-cash algorithms and routines, payment-to-invoice matching, cash settlement, cash forecasting, as well as credit card processing and matching already-on-account credits, debits, and unapplied payments or adjustments. 4) Collections Management: includes workflow automation driven by a collection strategy engine, prioritized collection activities, integration of A/R data, a reminder system, activity logs, account and invoice level notes, integrated communication tools, faxing capabilities, e-mail, invoice reprinting, other forms of data export, payment plan calculators, imaging tools, and auto-dialers. 5) Dispute Resolution: includes dispute and deduction resolution, chargeback processing, exception reporting with automated escalation processes, a routing engine, collaboration tools, document sharing, and tools for root cause identification. 6) Reporting and Analysis: including cash forecasting, dashboards, email alerts, query capabilities, out-of- the-box reports, report generators, workload balancing, exception reporting, cycle time analysis, portfolio risk management, customer intelligence, and month end reporting tools.
  • 4. ▪ Accounts receivable is typically the first or second largest asset for most businesses; if you have outstanding AR you are losing out on one of your major assets, cash! ▪ Accounting and enterprise resources planning (ERP) business applications include accounts receivable modules but most often provide only minimal tools to support collections and dispute management processes. A system dedicated to CCM would provide more functionality and better support your activities.
  • 5. ▪ Companies in many different industries struggle to manage outstanding accounts receivable. ▪ According to the Credit Research Foundation Industries with the highest median percentage of uncollectable receivables included: – manufacturing – specialty trade contractors – business services – engineering services – wholesale distributors ▪ These findings show that companies in many different industries can benefit from an integrated CCM application coupled with formalized business procedures to streamline credit and collections activities
  • 6. A CCM application will extend existing accounts receivable functionality and processes which can result in: – reduced transaction costs – improved cash flow – Improved cash forecasting – optimized staff productivity – reductions in bad debt and write-offs. Companies who automate collections and nothing more are realizing: – 10 – 20% reductions in daily sales outstanding – 25 % reductions in past due receivables – 15 -25 percent reductions in bad debt reserves – ROI in as little as 2 months & usually in no more than 6-9 months
  • 7.
  • 8. Contact e2b teknologies to speak with one of our CCM experts Phone: 440-352-4700 Email: sales@e2btek.com Website: www.e2banytime.com