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The Ex-CxO: why employees will be
                                         running your enterprise in five years, and
                                         why you should let them

                                                                                    Sara M. Roberts
                                                                          Twitter: @RobertsGolden
                                                                            Enterprise 2.0 Boston – June 2011


San Francisco, CA | +1-415-641-5523 | www.robertsgolden.com   Engage Employees | Influence Change | Deliver Results
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“There go my
people….

I must find out where
they are going so I can
lead them.”
French politician,
Alexandre Ledru-Rollin


                          12
You may make information flow down
but can you make knowledge flow up?




                                      13
“I am
the system’s
Kryptonite.”




               14
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16
17
Create guardrails for action




                               18
Allow bold
discretion




             19
Ask the
experts




          20
No one sits
on the sidelines




                   21
Change the organization, change the game…

                      • We can’t expect employees to share
                        knowledge if they’re incented to “hoard”
                        information & covet subject matter
                        expertise…

                      • We can’t expect these tools are going to
                        empower if leadership already dismisses
                        what employees think and say, in
                        general…

                      • We can’t expect employees to give their
                        best ideas if we don’t give them the
                        resources and leeway to see if it can
                        thrive…

                      • We can’t expect leaders to change if we
                        don’t change too…
                                                                   22
“There go my people….I must find out where they are
             going so I can lead them.”




                                                      23

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The Ex-CXO: Why Your Employees Will be Running Your Enterprise in 5 Years, and Why You Should Let Them

  • 1. The Ex-CxO: why employees will be running your enterprise in five years, and why you should let them Sara M. Roberts Twitter: @RobertsGolden Enterprise 2.0 Boston – June 2011 San Francisco, CA | +1-415-641-5523 | www.robertsgolden.com Engage Employees | Influence Change | Deliver Results
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  • 12. “There go my people…. I must find out where they are going so I can lead them.” French politician, Alexandre Ledru-Rollin 12
  • 13. You may make information flow down but can you make knowledge flow up? 13
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  • 21. No one sits on the sidelines 21
  • 22. Change the organization, change the game… • We can’t expect employees to share knowledge if they’re incented to “hoard” information & covet subject matter expertise… • We can’t expect these tools are going to empower if leadership already dismisses what employees think and say, in general… • We can’t expect employees to give their best ideas if we don’t give them the resources and leeway to see if it can thrive… • We can’t expect leaders to change if we don’t change too… 22
  • 23. “There go my people….I must find out where they are going so I can lead them.” 23