Elets 7th Healthcare Leaders Forum 2017, New Delhi - Dr Dipak Shukla, Chief Executive Officer , Pushpawati Singhania Research Institute (PSRI Hospital), New Delhi

1. Dr. Dipak Shukla-CEO
Pushpawati Singhania Hosp. & Research Inst.
New Delhi(India).
Unique Dimensions In Health Care-
A PSRI Perspective

2. Pushpawati Singhania Hospital & Research Institute
(PSRI Hospital)

3. “To achieve excellence in
health care delivery system
through our hard work and
human touch”.
VISION

4. Help the ailing people through our chosen specialities
by providing best possible preventive, curative and
promotive services for restoring their health and
personal productivity.
Devote ourselves to professional excellence through
original research and academic activities of highest
standard.
Not to compromise with the values we cherish and
standards we laid down for ourselves.
Aim to be the leaders in our chosen specialties
through excellence, dedication, team work and quality
services.
MISSION

5. We at PSRI are committed to provide
quality health care services to ensure
TOTAL PATIENT SATISFACTION. The
Institute provides highly professional,
people friendly services by adopting
internationally accepted practices &
procedures using well trained manpower.
QUALITY POLICY

8. Specialities at PSRI (207 Adm. Beds)
Initial Specialties
1.Gastroenterology & Hepatology
2.Dietatics & Nutrition
3.GI Surgery
4.Nephrology
5.Urology
6.Renal Transplant
7.Minimally Invasive Surgery
8.Gynaecology & Gynae. Surgery
9.Ear Nose Throat ( E N T)
10.Chest Medicine
11.Psychiatry & Clinical Psychology
Newly Added Specialties
Orthopaedics including
Joint Replacements
Liver Transplant Program
Neuro Sciences
Cardiac Sciences
Pain-Management, Non-invasive cardiology, Critical Care, Chest Med., Med. Oncology,
Radiology, Blood Bank , Lab Medicine, Physiotherapy

10. Ambience

11. Reception Lobby

12. Registration Desk

13. Patient Suite

14. Radiology (Imaging) Centre

15. Well Equipped Dialysis Unit

16. Isolation Dialysis Unit

17. Medical ICU

18. Library

19. Rain Water Harvesting System

20. Solar Energy System

21. 96.4 95 95.9 96
94
85
94 95 94 94
92
84
95 95
84.8 86
83.5
75
87
85
87
85
88
78
95
93
78.7 80
83
70
86
80
82
78
90
75
96 96 95.9
92
95
80
96
85
87 86 86
76
0
20
40
60
80
100
120
Consultant
Residents
Nursing
Paramedic
Administrative
Employee Satisfaction Survey Report In Percentage, For 12 Leading
Hospitals Of Delhi

22. 0.85 0.91 1.4 1.2 1.2
20
1.5
0.5
1.6 2
1
2
3.2
2.3
15
14 14
40
25
4
10
12
2.5 2.5
3.6 3.8
16
15
12.3
37
14
5.41
18
10
4 4.5
0.48 0.6
15
10
5
15
0.9 1.2
8
1.8
0.5
3
0.42 0.45
3.6 4
5
25
1.2 0.42
6
8
0.06
3
0
5
10
15
20
25
30
35
40
45
Consultant
Residents
Nursing
Paramedic
Administrative
Employee Attrition Rate Report In Percentage, For 12 Leading Hospitals
of Delhi

23. CONCLUSION
Pushpawati Singhania Hospital & Research Institute is Unique in-
•being a green, lean, environment friendly & energy conservative
edifice situated in the serene ambience of South Delhi.
•It is a company under section-25 of companies act & therefore is
a Not-For-Profit health care organization.
•Has a high thrust on research & is tax exempted from Ministry of
Science & Technology on account of consistent high standard of
research work.
•Institute is highly employee-centric and has a regular schedule for
employee motivation & welfare activities resulting into very high
employee satisfaction & very low attrition rate.
•Thrust on academics & research has enabled the institute to
attract best professional talent from AIIMS Delhi & many other
premier health institutions of our country.
•PSRI is highly patient centric & community centric.

24. THANK YOU