eRoam is a travel technology company using artificial intelligence, peer to peer, travel data and machine learning capabilities to create complex itineraries for the travel sector. eRoam technology presents current travellers' data to advise future travellers what is trending and provides the best recommendations specifically for them. Through our crowd sourcing of data, our platform offers "peer 2 peer" recommendations that are available for instant booking.
On the eRoam platform you can research, build and book travel itineraries in under 20 seconds. eRoam offers a range of accommodation, transport and touring options to satisfy any budget from a student or backpacker through to families and luxury travellers.
eRoam has created a booking platform using proprietary artificial intelligence that allows users to create an itinerary based on what is trending and provide the best recommendation specifically for them. Through eRoam’s unique “crowd sourcing” of data (searching 500,000+ hotels, 900+ airlines, 1,000+ busses, ferries, trains plus 100,000's of events and activities), our travel platform offers "peer to peer" recommendations that are available for instant booking and payment. One platform where you can research, build and book travel itineraries in seconds. All segments are linked and dynamically updated whenever changes are made. Our technology has been built by travel people for travel people. Our aim is to put the power of an OTA into the hands of every travel advisor.
2. 1
A travel tech company with a unique booking platform
Our mission is to assist Travel Advisors and Travel Intermediaries to better serve their clients by
offering them tools that will increase their productivity and conversions rates
eRoam uses Machine Learning (Artificial Intelligence) that
allows the User to create complex itineraries, relevant to
the travellers profile, in seconds.
Our Vision is to
“Put the Power of an OTA into the hands of every Travel Advisor”
eRoam has created a booking platform that allow Travel Advisors to
book accommodation, transport (airlines, coach, rail and ferry) and
activities using "Peer to Peer" recommendations from trending data
that are available for instant booking & payment.
3. 2
Solves major pain points for the Travel Advisor
It is not easy being a Travel Advisor today
Travel Advisors, whether they are working for travel agents, wholesalers,
tour companies, airlines, hotels, car rentals or call centres, all face the same
problems:
Creating complex
itineraries with multi cities
or countries can take
hours (if not days).
Conversion of bookings
can be low when a travel
advisor needs to tell their
client to come back in a
couple of days to receive
their quote.
Changes to itineraries
can take a travel
advisor hours to
process
Payment to multiple
suppliers can be costly
and time consuming
eRoam offers one platform where you can research, build and book complex
itineraries in seconds. All segments are linked and dynamically updated whenever
changes are made.
The result:
Better Customer
Service and
Retention = more
repeat business.
Improved
Productivity
Increased Sales
and Profitability
4. 3
A complex itinerary has never been easier to create
How it works
Through the use of AI, eRoam creates Virtual Travel Consultants (VTCs) that can be used in B2B and B2B2C environments.
Through the use of VTCs eRoam solves the following problems:
ONE platform with 500,000+ hotels, 900+ airlines, 1,000+ coach, rail & ferry companies and 100,000's of events & activities
Improve User Efficiencies (Create complex, multi-city itineraries in seconds).
Offer more competitive rates (Through lower overheads from better productivity, Users can be more
competitive)
Deliver a higher Conversion Rate (With VTCs working 24/7 and instant
confirmations Users will significantly improve sales conversion rates)
Book Offline Product. (Online and Offline products have linked segments that
talk to each other which enables instant changes and instant bookings)
Consultant Training (eRoam educates the User to offer relevant, recommended content to the
Customer)
Mobility (Users can access the eRoam platform 24/7 from any device.)
Search, book and pay on one platform
Multi-lingual (up to 40 languages)
eRoam “enables the Advisor to sell what the Customer wants, rather than simply what they have”
5. 5
A complex itinerary has never been easier to create
How it works
Itinerary in seconds where all segments are dynamically linked. “Point and click” to make changes
- Tailor-Made Auto Itinerary creates a multi-city route, and
pre-populates locations and products
- An overview of the route is presented via the map.
Multiple alternative routes are also displayed
- A user is also able to switch to ‘Manual Itinerary’ mode,
which will allow them to click locations on the map to add
them to the Itinerary. These additional locations can be
automatically placed into the route (best for direction), or
added in at any point of the route.
- Once a user adds a location, the system will prioritise the
location in the best order, utilising smart technology.
- The user can adjust the booking and each segment via the
Itinerary Summary
6. 6
eRoam matches travel content to the traveller’s profile based on Peer-2-Peer recommendations
Everything personalised – Right Product, Right Price and Right Time
eRoam uses the travellers “Personal Preferences”, ie:
o Age
o Gender
o Nationality
o Transportation type
o Accommodation (1 Star, 2 star, 3 star..)
o Activity Preferences
In conjunction with Peer-2-Peer trending data, to
accurately predict product recommendations (eg.
transport, accommodation & activities).
These preferences can be managed by using eRoam’s
“Personal Preference” tool. Or for “Enterprise users, they
can integrate CRM connectivity (eg. SalesForce or
Hubspot) to manage and auto populate this profile data.
7. 7
Our CMS system allow the Travel Advisor to be in control
We know what is vital to your business
You are in
control
Dashboard that tracks your key numbers for easy
management
Detailed reporting for product, sales, marketing &
accounts
Margins and commissions can be managed in the CMS per
supplier and visible when viewing the itinerary.
Choose your content from the eRoam
Marketplace, and configure your own priorities
Integrate CRM Management eg. Hubspot, SalesForce, etc….
All accounting transactions offer exportable files that can
be uploaded to the agents mid-office / accounting system.
8. 8
Three different offerings in two commercial models
Saas Model & Enterprise Model
Saas Model Enterprise Model
(FREE for the Standard Package with
limited customisation)
o Retail – Advisor can book any products
in our extensive marketplace and we pay
above industry standards commissions –
on this model we earn commission
revenue from suppliers.
o Wholesale – Licensees can load their
own products and access eRoam's
extensive marketplace. eRoam pays
competitive commissions on products
from its marketplace plus the Licensee
pays a royalty (%) to eRoam on their
loaded product (Average eRoam Yield
2.5%)
o Enterprise - If the Licensee requires
extensive customisation, a fee is
charged for these services and for
the pilot period. Once completed
the average eRoam Yield is US$100
per user per month or 2.5% of
booking values.
9. 9
eRoam was founded based on passion for travel and the urge to disrupt traditional business models
“Decades of experience in travel and technology and a deep understanding of the way that the travel industry works have
helped me identify a number of opportunities that will transform the way that travel advisers work and serve their
customers”
Anthony Hill, Founder & CEO eRoam
1987 The journey
starts the Founder
completes studies of
Computer Science &
starts work at
Singapore Airlines 1990 International Travel
Consultant & Tour Leader,
London Walkabout Club
1995 Sales & Marketing Director
Acacia Adventure Holidays
o Acacia Africa Holidays
o Acacia Europe Holidays
1999 Founder and CEO of
Adventure Travel Group
o Launched Club Asia Resorts
(later renamed to Nomads Asia Resorts)
o Acquired Trek Australia & NZ
2015 Founder and CEO
of eRoam Pty Ltd
o Officially Registered
o Opened Melbourne,
Australia Office
o Opened Latin
America Office
2017 eRoam, external
capital injection
o Lodged technology patent
o eRoam acquires Adventure Travel Group
o Mastercard launched Debit Rewards Campaign
o Fairfax Media launched B2B2C campaign
o LOI’s signed domestic and global players to
use eRoam
o Opened European Tech Office - Paris, France
o Opened New Sales Office – Sydney, Australia
o Opened USA Sales Office - Las Vegas, USA
2019 and beyond we will continue to
make eRoam a very accessible and
affordable travel technology solution
that will transform the way our
partners work.
o Open Sales Office in Singapore
2018 eRoam goes live with multiple global clients
o Selected for Virtuoso Incubator
o Signed contract with Global (UAE based) Client
o LOI’s with several Travel Wholesalers
o Pilot with Retail Travel Chain
o Pilot with Tour Operators
o Opened Sales Offices in
Spain, Germany & Russia
1987
1990 1995
1999
2015
2017
2018
2019
10. 10
The Market
Define your market: what business/space are you in now and in the future? - State the total market
size
eRoam currently has agreements to license our technology to Travel
Agencies, Wholesalers, Tour Operators, Airlines, Hotels and Call
Centres. Additional markets for future expansion in 2019/20, for this
sector, include Car Rental, Cruising & Insurance companies.
In the non-travel sector eRoam currently has distribution agreements
with Financial institutions and Media Companies, with plans in
2019/20 to expand to Telecommunications Companies, Online retail
companies and other sectors that have substantial consumer bases.
The travel sector is a multi-trillion dollar Industry that accounts for 10%
of the GDP and employs 1 in 10 global workers. eRoam offers tools to
improve efficiencies across this industry from restaurant bookings, to
hotel reservations , to concert tickets, to day tours, to airline and train
bookings – eRoam delivers benefits to the entire market.
11. 11
An outstanding leadership team with global travel & technology background
ANTHONY HILL
CEO & Founder
Anthony has over 30
years in the travel
industry in Europe,
Africa, Asia and
Australia and brings a
wealth of industry
experience to eRoam.
Anthony has
conceived, created and
developed the eRoam
platform.
ROSS GREGORY
Chief Operating
Officer
InvestorRoss brings extensive
international
experience to the team.
His background in
travel company
operations is
invaluable.
GAVIN RUSSELL
Chief Technology
Officer,
InvestorGavin has over 20
years’ experience as an
Executive Director and
key technologist
focusing on sound
business principles and
innovate thinking.
GRAHAM PERRY
Commercial Advisor
Graham is a seasoned
executive leader with
experience working
across the global
travel, tourism, media
and hospitality sectors.
MARTIN COWLEY
Chairman,
Investor
Martin has over 30
years experience in
senior executive roles
in aviation and travel in
Australia, Asia and
Europe.
RICHARD BJORKMANN
Advisor Corporate
Development, Investor
Richard is a financial
management and M&A
professional with more
than 10 years in the entire
private equity value chain,
from fund raising through
to exit.
BOB GILBERT
Director Sales North
AmericaBob has over 30 years
senior management
experience with global
brands in travel,
tourism, hospitality and
technology.
IGNACIO DÍAZ-BARCELÓ
Managing Director Europe
and Latin America,
Investor
Ignacio is a seasoned
hospitality
professional, with a
sales experience from
large financial and
travel companies.
Our investors include C-level executives from private equity,
travel and technology companies in Australia, Asia and Europe
12. Company Details
Founding date: 08 Dec 2015
Number of employees: 10-20
FTEs
Location: Melbourne, Australia
Website: http://eroam.com
Patent pending AU2016902466
ABN: 51 609 719 486
Melbourne,
Australia (HQ)
Sydney,
Australia
Paris,
France
Frankfurt,
Germany
Moscow,
Russia
Seville,
Spain
Las Vegas,
USA
Medellín,
Colombia
Singapore,
Singapore
(2019)
Global Offices
Contact Details
Anthony Hill
CEO & Founder
PO Box 184, Mentone,
Victoria, 3194. AUSTRALIA.
+61 421 073 710
Skype: eRoam Global
anthony@eroam.com
eRoam Pty Ltd
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