2. Objectives
• Improving cultural acumen of Malaysia and China team
• Understand the personality of team and team
members
• Upgrading communication capabilities to put the
message across effectively
• Improving team bonding activities for better teamwork
• Developing department to next level by using strengths
of team members
3. Outline (1)
• Message from your Captain ( Achievement, Hope)
• Knowing Each Other
• Know Your Team Members
• Personality Test – Your Own, Team, Malaysia/China, Staff
• Expectation Game
• Appreciation Notes
• Team Cheers – Demonstrate Corporate Values
• Individual Strengths and Positive Traits
• How others look at your strengths
• Discover your own strengths
• Be an Artist – Know their best behaviors
• Visual Achievements
• Departmental Strengths and Achievements
4. Outline (2)
• Intercultural communication
• Cultural Acumen
• Communication Style – Kinetic, Visual and Audio
• Power Point Made Simple – 1 Idea, Data, Simple
language, Examples
• Communication – Purpose, Background, Explain,
Clarification, Next Step
• Listening Games
• Sharing on virtual team bonding and communication
• Sharing: New Better Useful
5. Key Learning Points
• Cultural Awareness
• Communication Style
• Profile of Team Members
• Listening
•
6. Tools and Approaches
• Appreciative Inquiry
• Power Point
• Listening
• Personality Plus
• Cultural Profile of US and China
• VAK Communication Styles
•
11. Peter Drucker…an interview we did with
him on his book “The Next Society”
“The task of leadership is to create
an alignment of strengths,
making our weaknesses
irrelevant”.
13. Career
Portfolio
Laurence Yap
Training and Development
Talent Management
Organization Development
Kuala Lumpur, Penang, Shanghai,
Singapore, San Jose, Omaha,
Tempe, Perrysburg
18 Years of Professional Experience
