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Ecommerce Online
Meetup
Images:Getty Images
Elizabeth Marsten
Senior Director, e-Commerce Growth Services
@ebkendo
• Senior Director, E-Commerce Growth
Services
• Seattle, WA
• 12 years in the search industry
• PPC, Social, SEO, Analytics, Content
• Speaker: SMX Adv/East/West, Mozcon,
PPC Masters, Friends of Search, HeroCon
• Author: Lynda.com, All in One Web
Marketing for Dummies
@ebkendo Images: ebkendo
NORTH AMERICA’SLARGEST RETAILERS,
MARKETPLACES AND SEARCHENGINES
DEMAND GENERATION
ASSORTMENT EXPANSION
WAREHOUSES, STORES,DROP-SHIPPERS,
BRAND MANUFACTURERS
DELIVERY
NATIONAL CARRIERS, REGIONAL
CARRIERS, LOCALCARRIERS
Let’s start with some numbers…
$1.6 billion
$27 billion
$80 billion
http://www.businessinsider.com/amazons-advertising-business-rumbles-on-2017-4
The “Danger” of Amazon Advertising
• Volume
– 300 million active customer accounts(1)
– 64% of Americans are Prime members(2)
• Data
– Desktop, mobile app, geography, basket size, similar products, wishlist, search filters,
reviews, etc.
• Demographics
(1) http://www.businessinsider.com/amazons-advertising-business-rumbles-on-2017-4
(2) https://www.forbes.com/sites/shephyken/2017/06/17/sixty-four-percent-of-u-s-households-have-amazon-prime/#6121d7244586
Amazon Ad Types
• Sponsored Products
– Campaigns, ad groups, keywords with match types and negatives
– Have to be winning the Buy Box
• Headline Search Ads
– Campaigns, ad groups, keywords
– Auction based system
– Do not have to be winning the Buy Box
• Product Display Ads
– Campaigns, ad groups, keywords with match types and negatives
Amazon Ad Types - AMS
Sponsored Products
Product Display Ads
Headline Search Ads
Images:CommerceHub
Now imagine that
Google is in the
auction with you.
Image:Getty Images
Shopping
Actions on
GoogleExpress
Image source: Getty Images
Shopping Actions with Google Express
Image source: Google
Shopping Actions
It’s all about the transaction.
The payment processing, order taking, receipt giving, delivery
information, customer support providing workflow.
Shopping Actions on Google Express
• Tier 1 Customer Support
• Single, seamless checkout
• New revenue stream
• Google Merchant Center needed
• Order management requirement
• Marketplace-like experience
Image source: Google Express
What About Google Product Listing Ads?
• Express listings do not participate in the PLA
auction
• A Shopping Actions on Search sponsored unit
may show when there is inventory on Express
• If an seller has a product eligible for both –
Google dedupes for that SKU
• Complimentary, increased impression share
Image source: Google
Product Data Permeates Farther
It’s going everywhere…
• Product titles and description
• Prices
• Product reviews
• User behavior – brand affinity, customer loyalty
• Product detail pages in the SERP
In a nutshell…
who manages this?
Image source: Getty Images
Marketplace Experts
• Seller ratings
• Inventory allocation & fulfillment
• Taxes
• Marketplace search results
• Marketplace content - template
Paid Search Experts
• Budgeting / spend allocation
• Conversion rate optimization
• Geographic
• Audiences / personas
• Search engine search results
Define What e-Commerce Means
Thank You Keep Growing
Copyright © 2018 CommerceHub Technologies, LLC – Confidential
CommerceHub, the CommerceHub logo, OrderStream, and ProductStream are registered
trademarks, and DemandStream is a trademark of Commerce Technologies, LLC.
Other product names, logos, and brands are the property of their respective owners.
Marketplace
• Marketplace Pulse – all marketplaces, high-level
• Sellics Amazon SEO Guide
• Sellics Amazon Keyword Tool
• Amazon Media Services YouTube channel
Shopping Actions
• Google Blog – Shopping Actions
• Search Engine Journal – Shopping Actions
• Google Merchant Center Help – Shopping Actions
Resources

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SEMrush Online eCommerce Meet Up - June 2018

  • 1. Ecommerce Online Meetup Images:Getty Images Elizabeth Marsten Senior Director, e-Commerce Growth Services @ebkendo
  • 2. • Senior Director, E-Commerce Growth Services • Seattle, WA • 12 years in the search industry • PPC, Social, SEO, Analytics, Content • Speaker: SMX Adv/East/West, Mozcon, PPC Masters, Friends of Search, HeroCon • Author: Lynda.com, All in One Web Marketing for Dummies @ebkendo Images: ebkendo
  • 3. NORTH AMERICA’SLARGEST RETAILERS, MARKETPLACES AND SEARCHENGINES DEMAND GENERATION ASSORTMENT EXPANSION WAREHOUSES, STORES,DROP-SHIPPERS, BRAND MANUFACTURERS DELIVERY NATIONAL CARRIERS, REGIONAL CARRIERS, LOCALCARRIERS
  • 4. Let’s start with some numbers… $1.6 billion $27 billion $80 billion http://www.businessinsider.com/amazons-advertising-business-rumbles-on-2017-4
  • 5. The “Danger” of Amazon Advertising • Volume – 300 million active customer accounts(1) – 64% of Americans are Prime members(2) • Data – Desktop, mobile app, geography, basket size, similar products, wishlist, search filters, reviews, etc. • Demographics (1) http://www.businessinsider.com/amazons-advertising-business-rumbles-on-2017-4 (2) https://www.forbes.com/sites/shephyken/2017/06/17/sixty-four-percent-of-u-s-households-have-amazon-prime/#6121d7244586
  • 6. Amazon Ad Types • Sponsored Products – Campaigns, ad groups, keywords with match types and negatives – Have to be winning the Buy Box • Headline Search Ads – Campaigns, ad groups, keywords – Auction based system – Do not have to be winning the Buy Box • Product Display Ads – Campaigns, ad groups, keywords with match types and negatives
  • 7. Amazon Ad Types - AMS Sponsored Products Product Display Ads Headline Search Ads Images:CommerceHub
  • 8. Now imagine that Google is in the auction with you. Image:Getty Images
  • 10. Shopping Actions with Google Express Image source: Google
  • 11. Shopping Actions It’s all about the transaction. The payment processing, order taking, receipt giving, delivery information, customer support providing workflow.
  • 12. Shopping Actions on Google Express • Tier 1 Customer Support • Single, seamless checkout • New revenue stream • Google Merchant Center needed • Order management requirement • Marketplace-like experience Image source: Google Express
  • 13. What About Google Product Listing Ads? • Express listings do not participate in the PLA auction • A Shopping Actions on Search sponsored unit may show when there is inventory on Express • If an seller has a product eligible for both – Google dedupes for that SKU • Complimentary, increased impression share Image source: Google
  • 14. Product Data Permeates Farther It’s going everywhere… • Product titles and description • Prices • Product reviews • User behavior – brand affinity, customer loyalty • Product detail pages in the SERP
  • 15. In a nutshell… who manages this? Image source: Getty Images
  • 16. Marketplace Experts • Seller ratings • Inventory allocation & fulfillment • Taxes • Marketplace search results • Marketplace content - template Paid Search Experts • Budgeting / spend allocation • Conversion rate optimization • Geographic • Audiences / personas • Search engine search results Define What e-Commerce Means
  • 17. Thank You Keep Growing Copyright © 2018 CommerceHub Technologies, LLC – Confidential CommerceHub, the CommerceHub logo, OrderStream, and ProductStream are registered trademarks, and DemandStream is a trademark of Commerce Technologies, LLC. Other product names, logos, and brands are the property of their respective owners.
  • 18. Marketplace • Marketplace Pulse – all marketplaces, high-level • Sellics Amazon SEO Guide • Sellics Amazon Keyword Tool • Amazon Media Services YouTube channel Shopping Actions • Google Blog – Shopping Actions • Search Engine Journal – Shopping Actions • Google Merchant Center Help – Shopping Actions Resources