3. External Challenges
Environmental trials
External security threats
Population unrest
Economic competition
Demographic shifts
Combating Crime
Preventing Acts of Terrorism & War
Cyber & Hi-tech Crime threat
Internal Constraints
Election cycles, policy shifts, legislative actions, regulation and
standards, austerity measures and procurement preferences, data
sovereignty & privacy laws, resource shortages and skills shortage
What are the
primary drivers
in your nation?
Nations are
continually
evolving …
4. Citizens and businesses
expect improved services
and deeper engagement
Workers expect easy to
use tools, applications, &
devices that work
anywhere, anytime
Leaders expect greater
insight, accountability,
privacy, & compliance
5. Improved access to insights
that help shape policies and
budgets decisions
Easy to use, familiar analytic
tools to help with decision
making and briefings
Stay informed and connected
with staff and citizens, in the
office or on the road
8. Data Visualization in action
Increase in Access to improved Drinking Water Sources
Data visualization technology makes
it possible to pull insights from
historical data, develop forecasts,
and spot gaps in your data far
easier than you can with raw data.
As they say, a picture is worth a
thousand words.
9. Analytics for increased
efficiency and
productivity
Cross-agency awareness,
collaboration and service
management
Improve citizen experiences
with anytime, anywhere access
to vital information and people
10. Objectives Strategy
Connecting the Workforce: Hamburg Port Authority
Upgrading to Microsoft Office 365, enabled employees to be productive on virtually any device from anywhere in the port. HPA
staff mitigated the risk of compatibility issues disrupting the business and reduced by 75 percent the time administrators spent
managing the deployment
HPA the second-largest port in
Europe, Because HPA considers
communications and access to
information critical to its vast
operations, it is constantly
seeking innovative solutions
and technologies to improve
information sharing and
employee productivity.
To build a social enterprise,
businesses :
• Providing integrated experiences.
• Making it easy to connect and
collaborate.
• Windows 8 touch-enabled
devices ,Microsoft Office 365
ProPlus ,Lync, SharePoint
Exchange
Results
• Enables mobility strategy
• Reduces deployment hours
by 75%
• Reduces business disruption
• Improves emergency
response
Engage
Europe’s second-largest port:
• Employs 1,900
• Manages 7,399 hectare of port territory land
• Manages waterside, landside infrastructure, and public communication about possible flooding from dangerous storm
surges
Responsible for:
• Navigational safety of vessel traffic
• Port railway facilities
• Port property management
• The economic conditions within the
11. Personalized and
integrated services
across agencies
Improved transparency
and digital participation
on citizen terms
Innovative new citizen
apps and services
enabled by open data
12. Objectives Strategy
Love Clean Streets
Engaging Citizens to take an active part in keeping their local environment clean
• Wanted to help reduce
environmental damage
• Prevent fly tipping and
other abuses
• Wanted to improve
refuse collection and
reduce cost
• Developed a free online
application that allows
users to take photos via
mobile/tablet and PC
and send to council who
then respond
• Leveraged Microsoft
Azure as the platform to
host
“Love Clean London gives people an easy way to report a discarded matress, an outbreak of graffiti.,
helping their boroughs to direct finite resources where they are most needed”
— Boris Johnson, Mayor of London
Results
• £150k saving a year
• Sold the concept to other
municipalities in London and then
rest of UK
• 200k interactions to date in UK
• Cleaner and safer streets
Engage
London Borough of Lewisham pioneered the application that is now being used across the country
13. Enabling leaders, staff,
and citizens with
intelligent devices and
services for real-time
insight, action and
impact
EngageTransform
Establishing an agile, cost-
effective and sustainable
foundation for ongoing
innovation
Accelerate
Unleashing the potential of
all citizens to innovate and
thrive in the global
economy
14. • Efficient, connected
productivity
• Investigators and
Inspectors
• Case and Document
Management
Mobility
• Government indicator
analysis and dashboards
• Energy and Water
efficiency analytics
• Operational Intelligence
Insights & Mission
Critical
• Government Data Center
Consolidation
• Digital Storage and
Archiving
• Citizen Service Portals
for government services
Cloud Platform Productivity & Social
• Case and Task
Management
• Collaboration
• Social and Sentiment
analysis
15. Cloud Platform
A trusted services platform for government scenarios
Storage ComputeNetwork
Microsoft System Center
Microsoft Azure Service ProviderOn-premises
datacenter
Speed
Scale
Economics
Designed to meet Government standards
16. Zurich Cantonal Council
Council Information System of Moves To The Cloud
“Thanks to the Windows Azure cloud services and platform-independent
operation via a web browser, our employees can work with the system no
matter where they are.”
— Claudio Stutz, Head of Council and Committee Services at Zurich Cantonal Council
Objective
Parliament Services supports Zurich
Cantonal Council and its
committees with the fulfilment of
their duties. As an administrative
department, it provides a
comprehensive range of services.
Current IT solutions required
updating to meet increasing
requirements in relation to user
friendliness and ease of use.
Solution
Via a solution platform
operated in the cloud, all
information on political events
that is of relevance for the
work of the Cantonal Council
is entered, managed and
made available to users via the
Internet.
Impact
The business, user and group
management functions provide
Parliament Services with the ability
to adjust requirements on an
ongoing basis. All of the
information can be retrieved via the
Internet simply and quickly based
on structured criteria. License and
system maintenance costs have
been reduced significantly.
17. Microsoft’s approach delivers data dividends
An end-to-end platform for any data and everyone
Transform
+ analyze
Visualize
+ decide
Collect
+ manage
Data
Microsoft data platform
18. “We think our Smart Building project will not only enhance Seattle’s energy
conservation efforts and open new economic opportunities, but also serve as a
model for other cities.”
— Brian Surratt, Business Development Director,
Office of Economic Development, City of Seattle
City of Seattle
Reduces downtown energy usage by 25% with smart
buildings
Objective
The City of Seattle decided that
conserving energy was the most
cost-effective and
environmentally friendly way to
meet its growing energy needs
and it needed an intelligent
software system to support this
aim.
Solution
The City teamed up with
Accenture and other
partners to create a system
which uses Microsoft
software and cloud services
to more intelligently control
existing building
management systems.
Impact
• Energy savings of between 10-
25% through intelligent
software
• Avoids replacement costs by
monitoring legacy equipment
• Real-time health monitoring
saves costly failures
19. Productivity & Social
Stay productive and connected to the things that matter most
OnlineOn Premises
Hybrid
Cloud on your terms
Messaging
Voice
and Video
Content
Management
Enterprise
Social
Reporting
and Analytics
Best experience across devices
Integrated best-of-breed solutions
20. “Microsoft Dynamics CRM has enabled us to bring tailored experiences to life for our
various customers--ultimately resulting in greater awareness and preference of Ireland
as a tourist destination.”
— Mark Henry, Central Marketing Director, Tourism Ireland
Challenge
In charge of marketing
Ireland overseas, Tourism
Ireland needed to engage
the customer and win the
mindshare over other
countries and holiday
destinations by using all
forms of advertising and
direct marketing
techniques to drive
engagement.
Solution
Tourism Ireland
deployed a Microsoft
Dynamics CRM
solution to better
profile, segment,
understand and offer
different experiences
based on deep
customer insights.
Impact
• Make strategic connection
between brand, target audience,
and marketing execution
• Greater insight into customer
needs and profiles
• Deliver tailored marketing
experiences to drive greater
customer interest
Microsoft Dynamics CRM Supports the Social Strategy
of Tourism Ireland
21. Mobility in Government
Transforming eGovernment services with mobility
User
Experience
& Device
Choice
Security &
Privacy
Application
& Device
Management
Application
Platform
Comms &
Data Access
22.
23. North Rhine-Westphalia Police
Windows Phone is a great platform to
integrate with other Microsoft
technologies we have on site.
Andreas Lezgus, Police Director
Police North Rhine-Westphalia
Germany
24. New capabilities, new opportunities
National, Regional, State, and Local Governments
Tax
registration,
collection,
and
compliance
Energy &
Water
Election
Planning,
logistics, &
reporting
Voter
Registration
Licensing &
Permitting
Policing
Benefit
registration,
payment, and
compliance
Cross
collaboration
Campaign
marketing and
social
sentiment
Federal
Mandate
Compliance
Fleet
Management
& Transport
25. eID
National
Solutions
There are currently more than 60 countries issuing e-passports globally. ID goes Mobile with Mongolia and
Israel the most recent to announce plans.
Nigel Reavley, Sales Director, EMEA, FIME
Azerbaijan Electronic identity cards (e-ID) equipped with a dual interface chip module
Pakistan Smart Card Scheme for all the federal government pensioners
Slovakia National eIDs, driver’s licenses, border crossing cards, vehicle registration cards
and resident permits
Saudi Arabia citizens for identification, e-government, and regional travel purposes.
Italy citizen ID cards and employee ID cards for all Ministry of Justice employees
Nigeria roll-out an initial 13 million MasterCard-branded National Identity
Smart Cards with electronic payment capability.
26. Identity, registry, citizen services
National Identity
Authentication
Data and Transactions
UK Gateway
Directorate of Citizenship
27. • Microsoft Band – Live Healthier, be more productive
• Microsoft HoloLens – a new way to visualize and interact
• Microsoft Azure – finding a cure for cancer
28. • The Microsoft Band – Live Healthier, be more productive
• Track steps, calorie burn, Sleep quality and exercise regime – real time performance insights
• Be more productive, email alerts, calendar, reminders, Cortana voice assistant, Incoming calls and texts
• Actionable insights for healthier living – data held in the cloud, secure and protected
• Works on all i-OS, Android and Windows phone with a host of 3rd part apps (e.g.) Starbucks, Strava etc.
• 10 sensors - optical heart, skin temp, UV, Ambient light, GPS, Gyrometer, Mic, accelerometer..
• What new capability can we expect in the next version?
29. https://www.microsoft.com/microsoft-hololens/en-us
• A new way to see your world
• Holographic computing is here
• When you change the way you see the
world you can change the world you see
• Holograms go beyond the screen
• New ways to create and connect
• A more natural way to interact
30. • Over 1500 people die from cancer every day in the US,
that is 550,000 per year
• Arthur C Clarke “any sufficiently advanced technology will
be indistinguishable from magic”
• Wu Feng, Professor of Computer Science at Virgina tech
• Research in efficient, distributed and parallel computing
• Realised can use computing to empower cancer
researchers
• Cloud allows access to computing resources not
previously available
• Digitising processes taken from a wet lab and therefore
accelerating ability to test
• 2 weeks to sequence a genome, now they can do 100
genomes per day
• Cost to sequence a geome has fallen from $95m to $6k
• The cloud provides ability to accelerate
http://microsoft-news.com/microsoft-cloud-
is-accelerating-cancer-research-radically-
reduces-the-time-it-takes-to-sequence-a-
genome/
