Slides from a January 25th, 2018 webinar sponsored by PixelMill. Speakers included Microsoft MVP and CollabTalk Founder & CEO, Christian Buckley (@buckleyplanet), and Microsoft Regional Director and MVP, and CEO of PixelMill, Eric Overfield (@ericoverfield). In the session, they shared what you need to know about Microsoft's "Intelligent Communications" messaging beyond the news of Skype for Business integration into Microsoft Teams, including cognitive services, artificial intelligence, machine-learning, IoT, and more. To watch the on-demand recording of the webinar, be sure to visit www.PixelMill.com

1. CHRISTIAN BUCKLEY | COLLABTALK LLC
Microsoft MVP
@buckleyplanet
ERIC OVERFIELD | PIXELMILL
Microsoft Regional Director
Microsoft MVP
@EricOverfield
The Future of Intelligent
Communications
www.pixelmill.com
@pixelmillteam
#PixelMillWebinars

2. Christian Buckley
Founder & CEO of CollabTalk LLC
Office Servers & Services MVP
cbuck@collabtalk.com
www.buckleyplanet.com
@buckleyplanet

3. CollabTalk is an independent research and technical marketing services
company. We provide product and marketing evaluation, strategy, and
operational support, content development, and demand-generation guidance
— working primarily within the Microsoft ecosystem.
www.CollabTalk.com

6. Overview
Microsoft announced that it will combine Skype for Business
with Microsoft Teams, the new communications and
collaboration tool within Office 365. This means that the Teams
interface will replace the Skype for Business UI.
While organizations are trying to understand what this means
to their business, it is just one piece of the broader impact of
‘Intelligent Communication,’ which is where collaboration and
communication technology is headed.

7. When Microsoft talks about Intelligent Communications, much of the content you
find online points to the effort to move Skype for Business into Microsoft Teams
What makes Microsoft Teams powerful is that is delivers a single hub for teamwork,
with built-in, fully integrated voice and video.
Teams also tightly weaves communications into the apps teams use to collaborate
every day, alongside AI, Microsoft Graph, LinkedIn, cognitive services and more,
Teams is a game-changer for how we collaborate and communicate.

8. https://www.slideshare.net/SPSParis2017/keynote-mark-kashmann-sps-paris-20171014

12. What are ‘Intelligent
Communications’?
Microsoft talks about “harnessing the
power of intelligence”
It’s beyond chat and online meetings,
encompassing:
• Cognitive services
• Machine learning
• Microsoft Graph
• IoT

13. Skype & Teams
infrastructure
Skype and Teams were designed for
enterprise-grade voice, video and
meetings
The platform has been built to be more
efficient, with robust telemetry, and more
streamlined updates to minimize
disruption

14. Extending how we think
about collaboration and
communication
Microsoft Teams will become the core
communications client for Microsoft
Office 365 customers
Teams will help organizations surface and
utilize content and data residing within
existing infrastructure, including
SharePoint, OneDrive, Yammer, and
Exchange
Artificial intelligence will transform how
we interact with our data, and each other

15. The Future of
Business
Meetings

16. Envisioning intelligent communications
in our day-to-day work experiences
Before a meeting, insights,
history, and deeper context
After a meeting, notes and actions
captured and distributed in context
to relevant projects, powering
search and eDiscovery
During a meeting, improved
connections with in-person and online
participants, sharing of relevant
information

17. Built-In Intelligence
Microsoft Cognitive Services and the Microsoft
Graph will transform how content, conversations,
and data are captured, classified, and surfaced
Discovery will be integrated into every app and
solution, putting relevant files and history at your
fingertips
Transcription, translation, and speech recognition
will connect even more people in one streamlined
experience
Artificial intelligence will auto-generate notes and
next steps based on company, team, or individual
methodologies and best practices, and make
suggestions to optimize and improve

18. Intelligent Communications vision
 Intelligent communications go beyond traditional
unified communications, enabling you to complete
tasks more efficiently with minimal context
switching, participate in more productive meetings
that cover the entire meeting lifecycle, and better
manage your everyday communications overload.
 Microsoft Teams is at the core of Microsoft’s vision
for intelligent communications—bringing together
conversations, meetings, files, Office apps, and
third-party integrations—to provide a single hub for
teamwork in Office 365.
More details: Intelligent Communications in Office 365 in FastTrack

19. Developer Opportunities
Microsoft offers an extensible platform through Teams, which is available
to all business and enterprise SKUs in 181 markets and 19 languages, with
more than 150 integrations available and coming soon.
Join the Microsoft Office 365 Developer Program

25. www.SuccessWithTeams.com

26. Additional Resources
 An Intelligent Approach to Building Your AI Practice
 AI Practice Development Playbook
 A new vision for intelligent communications in Office 365
 Microsoft 365: Transform your communications with Microsoft Teams and Skype for Business (Ignite
2017)
 FAQ - Skype for Business & Teams vision
 Blog post on Skype features coming to teams including link to roadmap
slides: https://techcommunity.microsoft.com/t5/Microsoft-Teams-Blog/Roadmap-for-Skype-for-
Business-capabilities-coming-to-Microsoft/ba-p/119636
 Skype for Business to Microsoft Teams: Capabilities Roadmap
 Looking ahead: Opportunities for partners in 2018
 Join the Microsoft Office 365 Developer Program

27. Christian Buckley
cbuck@collabtalk.com
@buckleyplanet
Thank you very much!

28. cbuck@collabtalk.com +1 425-246-2823 www.CollabTalk.com
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