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Design Activism and Social Change
                    Design History Society Annual Conference
                                   September 2011




                      Hopenhagen
                      & Design Activism
                       as an Oxymoron




                              Jody Joanna Boehnert
                                University of Brighton
                            AHRC supported PhD candidate
                              EcoLabs - www.eco-labs.org


www.eco-labs.org
Hopenhagen was an initiative by the International
 Advertising Association in support of the United
 Nations at the UN Climate Change Conference
 (COP-15) in Copenhagen December 2009.




www.eco-labs.org
Many of the climate activists in Copenhagen
  for the summit found Hopenhagen so offensive
  that they made the campaign and installation
  itself an object of their protests.




www.eco-labs.org
Contents
                   Introduction
                   Why?
                   History?
                   What was Hopenhagen?
                   Who was responsible?
                   Who was against it?
                   Exactly why Hopenhagen was a problem:
                       1. Co-opting people’s movements
                       2. Propaganda
                       3. De-politicization
                       4. Exclusion
                       5. Misinformation
                   Lessons for design activists
                   Conclusion



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The UN Secretary-General Ban Ki-moon
   UN asked for help from the international
   advertising industry at Davos in January
   2009. Bai Ki-moon described the campaign’s
   intentions:


         to create a strategy to harness
         all the brilliance, innovation
         and creativity that the
         marketing industry is known
         for…it should be THE Climate
         Change Communication
         Initiative. We hope it will be a
         game-changer. It will explain,
         educate and ask for global
         engagement leading to success
         in Copenhagen.


www.eco-labs.org
Hopenhagen was unveiled at the Cannes
         Lions International Advertising Festival
         June 2009 followed by an “aggressive”
         international campaign.



         It was made by:
         • The UN
         • The International Advertising Association
         • Oglivy (a global adveristing and PR agency)
         • Oglivy Earth
         • Ketchum
         • Colle+McVoy
         • GroupM
         • Havas.
         • website by Zazengo




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What was Hopenhagen?




www.eco-labs.org
www.eco-labs.org
Six million people signed the Hopenhagen petition on the website
         and become ‘citizens of Hopenhagen’.




www.eco-labs.org
The international public relations campaign culminated
                   massive outdoor presence on plastered in Copenhagen
www.eco-labs.org
                   during the COP-15 Summit, December 2009.
The central focus was an installation in the main square with a combination of artwork, exhibition
          featuring ‘sustainability’ innovations and corporate advertising. A giant globe displayed projection
          updates on the progress of the summit. Exhibits demonstrated green technologies.

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‘Best Green Third Sector Campaign’ - Green Awards 2010




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The explicit aim of the Hopenhagen campaign was
 to solve the environmental crisis:

       ‘Hopenhagen is a movement, a moment and
       a chance at a new beginning. The hope that
       in Copenhagen this December – during the
       United Nations Climate Change Conference
       – we can build a better future for our planet
       and a more sustainable way of life. It is the
       hope that we can create a global community
       that will lead our leaders into making the
       right decisions. The promise that by solving
       our environmental crisis, we can solve our
       economic crisis at the same time.’


 The implicit aim of the Hopenhagen campaign was
 about displaying corporate partneres as good global
 citizens.




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An observer who was not aware of the dynamics and political struggles going on in the climate movement
  might be led to believe that Hopenhagen represented the interests of the people’s climate movements.




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Hopenhagen - December 2009   Climate Camp UK - Summer 2009




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www.eco-labs.org
A ‘Bottle of Hope’ advert conflated
                   the social movements gathered in
                   Copenhagen with Coca-Cola.




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Hannah Schling in Corporate Watch:

     The case of ‘Hopehagen’ illustrates how the
     triad of Corporation – PR Company – and NGO
     operates to create and then ‘engage’ with the
     ‘citizen consumer’ in the wake of effective global
     critiques and boycott movements.
                                            Summer 2011:17




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• Coke drained up to a million litres of water a day from the aquifer
                   in Phichimada. Social movements resisted and closed the Kerala
                   plans, Kerala High Power Committee ruled that Coca-cola was liable
                   for $48 million damages.
                   • Hopenhagen – change of PR strategy! Coke PR attempting to
                   position itself as concerned corporate citizen, partnering with large
                   NGOs to ‘raise awareness’.Suddenly Coke is speaking as experts on
                   ‘water sustainability’ & Coke’s CEO was one of few key Fortune 500
                   CEOs at COP15!
                   • Partnering with WWF – announced aim to go ‘water neutral’
                   in 2007, water efficientcy and offsetting (GREENWASH ARERT!)
                   £15million to WWF river campaign, to conserve major rivers (but
                   does nothing to conserve the water in the viscinity of the Coke
                   plants).




www.eco-labs.org                                       Hannah Schling in Corporate Watch, Summer 2011:17
Conflict between explicit vs. implicit messaging.




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Oglivy Earth
 • 'Experts' at avoiding greenwash: 'brands need our greenwash compass more than ever...'




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NGO – WWF
 • Facilitates image management for corporate sponsors.
 • Greenwashing including Earth Day 2011 ‘Rooftop Rainforest’ with SkyTV




                     Earth Day 2011 with SkyTV on the roof of Westfield shopping mall in London
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Exactly why Hopenhagen was a problem:
                   1. Co-opting people’s movements
                   2. Top – down messaging parading as ‘engagement’
                   3. Exclusion of critical voices
                   4. De-politicization of political material
                   5. Distortion of knowledge and misinformation




www.eco-labs.org
1. Co-opting people’s movements (appropriating dissent)


                   The campaign created divisive tension between those that wanted to
                   make a climate movement and those who wanted to harness that energy
                   to achieve corporate objectives.




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2. Top – down messaging parading as ‘engagement’


                   While attempting to create the illusion of a bottom up initiative, advertising
                   agencies designed Hopenhagen as a idealised vision of what a new climate
                   movement might look like to deliver pre-packaged to the people. Top-down
                   propoganda approaches audiences as passive consumers whose role is the
                   purchase of slightly greener consumer product.




www.eco-labs.org
3. Exclusion of critical voices


                   In an arena with contested information the capacity to input, analyze and
                   debate is vital. Campaigns on social or environmental issues should open up
                   space to allow for public debate rather than deliver corporate messaging.




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4. De-politicization of political material


                   Missing from the campaign and exhibition was any sense of the intense
                   conflict and power struggle and contested nature of the policy opinions on
                   topic of climate change.




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5. Misinformation and distortion of information


                   A climate campaign should help audiences make well-informed decision.
                   Information about complex issues of climate change needs to reflect the fact that
                   many topics such as bio-fuels, air travel and carbon trading are highly contested
                   issues within environmental movements and it is disingenuous to ignore this
                   debate.




www.eco-labs.org
The Hopehagen campaign sent conflicting
                   sets of messages and was highly divisive in
                   an already heavily contested landscape.

                   Social marketers lack a critical position
                   about how corporate power perpepuates
                   environmental problems.

                   By ignoring these conflicts the Hopenhagen
                   campaign itself was complicit with the
                   systemic drivers of climate change.




www.eco-labs.org
Possible lessons for communicators and designers navigating social and environmental campaigns?


               Lessons

                   1. Acknowledge the Political
                   Neutrality or disengagement in a political context is a capitulation to (corporate) power.


                   2. Social Marketing
                   Social marketing serves corporate agendas by functioning entirely within the framework of the market.


                   3. Design ≠ Design Industry
                   Design as a field of practice is oriented towards more socially beneficial goals than the design industry.


                   4. No Logos
                   Public spaces oriented towards education and informing political decision-making should be clear of
                   advertising.




www.eco-labs.org
Kristian Buus


                                             Jody Joanna Boehnert
                                      University of Brighton / EcoLabs
                                              jjboehnert@gmail.com
                      Many thanks to Nancy Levinson for her comments on an early draft of this paper
                        and to Hannah Schling from Corporate Watch for her article on Hopenhagen.
                   Thanks to photographers Kristian Buus, Jan Slangen and Jonannesen. Last but not least,
                      thanks to the climate activists who pitched these tents in protest at Hopenhagen.


                                           www.eco-labs.org
www.eco-labs.org

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Hopenhagen: Design Activism as an Oxymoron

  • 2. Design Activism and Social Change Design History Society Annual Conference September 2011 Hopenhagen & Design Activism as an Oxymoron Jody Joanna Boehnert University of Brighton AHRC supported PhD candidate EcoLabs - www.eco-labs.org www.eco-labs.org
  • 3. Hopenhagen was an initiative by the International Advertising Association in support of the United Nations at the UN Climate Change Conference (COP-15) in Copenhagen December 2009. www.eco-labs.org
  • 4. Many of the climate activists in Copenhagen for the summit found Hopenhagen so offensive that they made the campaign and installation itself an object of their protests. www.eco-labs.org
  • 5. Contents Introduction Why? History? What was Hopenhagen? Who was responsible? Who was against it? Exactly why Hopenhagen was a problem: 1. Co-opting people’s movements 2. Propaganda 3. De-politicization 4. Exclusion 5. Misinformation Lessons for design activists Conclusion www.eco-labs.org
  • 7. The UN Secretary-General Ban Ki-moon UN asked for help from the international advertising industry at Davos in January 2009. Bai Ki-moon described the campaign’s intentions: to create a strategy to harness all the brilliance, innovation and creativity that the marketing industry is known for…it should be THE Climate Change Communication Initiative. We hope it will be a game-changer. It will explain, educate and ask for global engagement leading to success in Copenhagen. www.eco-labs.org
  • 8. Hopenhagen was unveiled at the Cannes Lions International Advertising Festival June 2009 followed by an “aggressive” international campaign. It was made by: • The UN • The International Advertising Association • Oglivy (a global adveristing and PR agency) • Oglivy Earth • Ketchum • Colle+McVoy • GroupM • Havas. • website by Zazengo www.eco-labs.org
  • 11. Six million people signed the Hopenhagen petition on the website and become ‘citizens of Hopenhagen’. www.eco-labs.org
  • 12. The international public relations campaign culminated massive outdoor presence on plastered in Copenhagen www.eco-labs.org during the COP-15 Summit, December 2009.
  • 13. The central focus was an installation in the main square with a combination of artwork, exhibition featuring ‘sustainability’ innovations and corporate advertising. A giant globe displayed projection updates on the progress of the summit. Exhibits demonstrated green technologies. www.eco-labs.org
  • 14. ‘Best Green Third Sector Campaign’ - Green Awards 2010 www.eco-labs.org
  • 15. The explicit aim of the Hopenhagen campaign was to solve the environmental crisis: ‘Hopenhagen is a movement, a moment and a chance at a new beginning. The hope that in Copenhagen this December – during the United Nations Climate Change Conference – we can build a better future for our planet and a more sustainable way of life. It is the hope that we can create a global community that will lead our leaders into making the right decisions. The promise that by solving our environmental crisis, we can solve our economic crisis at the same time.’ The implicit aim of the Hopenhagen campaign was about displaying corporate partneres as good global citizens. www.eco-labs.org
  • 16. An observer who was not aware of the dynamics and political struggles going on in the climate movement might be led to believe that Hopenhagen represented the interests of the people’s climate movements. www.eco-labs.org
  • 17. Hopenhagen - December 2009 Climate Camp UK - Summer 2009 www.eco-labs.org
  • 19. A ‘Bottle of Hope’ advert conflated the social movements gathered in Copenhagen with Coca-Cola. www.eco-labs.org
  • 20. Hannah Schling in Corporate Watch: The case of ‘Hopehagen’ illustrates how the triad of Corporation – PR Company – and NGO operates to create and then ‘engage’ with the ‘citizen consumer’ in the wake of effective global critiques and boycott movements. Summer 2011:17 www.eco-labs.org
  • 21. • Coke drained up to a million litres of water a day from the aquifer in Phichimada. Social movements resisted and closed the Kerala plans, Kerala High Power Committee ruled that Coca-cola was liable for $48 million damages. • Hopenhagen – change of PR strategy! Coke PR attempting to position itself as concerned corporate citizen, partnering with large NGOs to ‘raise awareness’.Suddenly Coke is speaking as experts on ‘water sustainability’ & Coke’s CEO was one of few key Fortune 500 CEOs at COP15! • Partnering with WWF – announced aim to go ‘water neutral’ in 2007, water efficientcy and offsetting (GREENWASH ARERT!) £15million to WWF river campaign, to conserve major rivers (but does nothing to conserve the water in the viscinity of the Coke plants). www.eco-labs.org Hannah Schling in Corporate Watch, Summer 2011:17
  • 22. Conflict between explicit vs. implicit messaging. www.eco-labs.org
  • 23. Oglivy Earth • 'Experts' at avoiding greenwash: 'brands need our greenwash compass more than ever...' www.eco-labs.org
  • 24. NGO – WWF • Facilitates image management for corporate sponsors. • Greenwashing including Earth Day 2011 ‘Rooftop Rainforest’ with SkyTV Earth Day 2011 with SkyTV on the roof of Westfield shopping mall in London www.eco-labs.org
  • 25. Exactly why Hopenhagen was a problem: 1. Co-opting people’s movements 2. Top – down messaging parading as ‘engagement’ 3. Exclusion of critical voices 4. De-politicization of political material 5. Distortion of knowledge and misinformation www.eco-labs.org
  • 26. 1. Co-opting people’s movements (appropriating dissent) The campaign created divisive tension between those that wanted to make a climate movement and those who wanted to harness that energy to achieve corporate objectives. www.eco-labs.org
  • 27. 2. Top – down messaging parading as ‘engagement’ While attempting to create the illusion of a bottom up initiative, advertising agencies designed Hopenhagen as a idealised vision of what a new climate movement might look like to deliver pre-packaged to the people. Top-down propoganda approaches audiences as passive consumers whose role is the purchase of slightly greener consumer product. www.eco-labs.org
  • 28. 3. Exclusion of critical voices In an arena with contested information the capacity to input, analyze and debate is vital. Campaigns on social or environmental issues should open up space to allow for public debate rather than deliver corporate messaging. www.eco-labs.org
  • 29. 4. De-politicization of political material Missing from the campaign and exhibition was any sense of the intense conflict and power struggle and contested nature of the policy opinions on topic of climate change. www.eco-labs.org
  • 30. 5. Misinformation and distortion of information A climate campaign should help audiences make well-informed decision. Information about complex issues of climate change needs to reflect the fact that many topics such as bio-fuels, air travel and carbon trading are highly contested issues within environmental movements and it is disingenuous to ignore this debate. www.eco-labs.org
  • 31. The Hopehagen campaign sent conflicting sets of messages and was highly divisive in an already heavily contested landscape. Social marketers lack a critical position about how corporate power perpepuates environmental problems. By ignoring these conflicts the Hopenhagen campaign itself was complicit with the systemic drivers of climate change. www.eco-labs.org
  • 32. Possible lessons for communicators and designers navigating social and environmental campaigns? Lessons 1. Acknowledge the Political Neutrality or disengagement in a political context is a capitulation to (corporate) power. 2. Social Marketing Social marketing serves corporate agendas by functioning entirely within the framework of the market. 3. Design ≠ Design Industry Design as a field of practice is oriented towards more socially beneficial goals than the design industry. 4. No Logos Public spaces oriented towards education and informing political decision-making should be clear of advertising. www.eco-labs.org
  • 33. Kristian Buus Jody Joanna Boehnert University of Brighton / EcoLabs jjboehnert@gmail.com Many thanks to Nancy Levinson for her comments on an early draft of this paper and to Hannah Schling from Corporate Watch for her article on Hopenhagen. Thanks to photographers Kristian Buus, Jan Slangen and Jonannesen. Last but not least, thanks to the climate activists who pitched these tents in protest at Hopenhagen. www.eco-labs.org www.eco-labs.org