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LESSONS FROM THE MERMAID
                    ‘
      How to sell a $10 dollar cup o’ Joe *

       *or whatever crazy price your local café is asking …

Copyright © 2010 Eduardo Celis Rojo Logos and images used for illustration purposes only. All trademarks, graphics, and other material remain the
property of their respective owners. The author claims no relationship with Starbucks corporation.
About
     The author, Eduardo Celis Rojo, a digital media specialist by trade, and coffee lover by
     conviction, is an expat living in Denmark since before the times of the “Mermaid Revolution”.
     Back in 1998, he started the first “modern” coffee specialist business in Denmark with the
     idea to replicate the success of Starbucks on this side of the pond. After growing the business
     from an idea to a profitable venture, he sold his stake to partners, traveled a bit, wrote a
     book about coffee, and eventually returned to the world of stories and pixels; where he toils
     to this day.

      “LESSONS FROM THE MERMAID. How to sell a 10$ Cup o’ Joe (or whatever crazy price your
     local café is asking …) ” Is part of a series of presentations designed to share some my
     conclusions on how passion, design principles, and customer knowledge (together with lots of
     hard work) can turn a cup of coffee golden… and a lot more.




                                                                                                                   Eduardo	
  Celis	
  Rojo
Copyright © 2010 Eduardo Celis Rojo Logos and images used for illustration purposes only. All trademarks, graphics, and other material remain the
property of their respective owners. The author claims no relationship with Starbucks corporation.
Agenda

1   THE BASICS

2   THE COFFEE

3   THE PLACE

4   THE MESSAGE
1   THE BASICS
    Where, why, what?
It starts with coffee
But, it is about much more
It’s about feelings
It’s about love
It’s about pampering
It’s about ego
2   THE COFFEE
    It ain’t just beans
dark roast
brewed fresh
custom made
with flair
3   THE PLACE
    Location,   location,   location!
lay out
aroma
unique decor
lightning
where I live*
where I work
Where I am I!
4   THE MESSAGE
    Broadcast value, add perceived value...
fair trade
happy workers
good   neighbors
Fair,   Caring,   Neighbors
Therefore,

“It’s	
  OK	
  for	
  you	
  to	
  spoil	
  yourself,	
  with	
  me”
LESSONS FROM THE MERMAID
                                                                                     How to sell a $ 10 cup o’ Joe*

                                                                                                  A slide presentation by

                                                                                            EDUARDO CELIS ROJO
                                                                                                                  ed@dopetastic.com
                                                                                                               WWW.DOPETASTIC.COM


                                        *or whatever crazy price your local café is asking for…
Copyright © 2010 Eduardo Celis Rojo Logos and images used for illustration purposes only. All trademarks, graphics, and other material remain the
property of their respective owners. The author claims no relationship with Starbucks corporation.

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Lessons From The Mermaid

  • 1. LESSONS FROM THE MERMAID ‘ How to sell a $10 dollar cup o’ Joe * *or whatever crazy price your local café is asking … Copyright © 2010 Eduardo Celis Rojo Logos and images used for illustration purposes only. All trademarks, graphics, and other material remain the property of their respective owners. The author claims no relationship with Starbucks corporation.
  • 2. About The author, Eduardo Celis Rojo, a digital media specialist by trade, and coffee lover by conviction, is an expat living in Denmark since before the times of the “Mermaid Revolution”. Back in 1998, he started the first “modern” coffee specialist business in Denmark with the idea to replicate the success of Starbucks on this side of the pond. After growing the business from an idea to a profitable venture, he sold his stake to partners, traveled a bit, wrote a book about coffee, and eventually returned to the world of stories and pixels; where he toils to this day. “LESSONS FROM THE MERMAID. How to sell a 10$ Cup o’ Joe (or whatever crazy price your local café is asking …) ” Is part of a series of presentations designed to share some my conclusions on how passion, design principles, and customer knowledge (together with lots of hard work) can turn a cup of coffee golden… and a lot more. Eduardo  Celis  Rojo Copyright © 2010 Eduardo Celis Rojo Logos and images used for illustration purposes only. All trademarks, graphics, and other material remain the property of their respective owners. The author claims no relationship with Starbucks corporation.
  • 3. Agenda 1 THE BASICS 2 THE COFFEE 3 THE PLACE 4 THE MESSAGE
  • 4. 1 THE BASICS Where, why, what?
  • 5. It starts with coffee
  • 6. But, it is about much more
  • 11. 2 THE COFFEE It ain’t just beans
  • 16. 3 THE PLACE Location, location, location!
  • 18. aroma
  • 24. 4 THE MESSAGE Broadcast value, add perceived value...
  • 27. good neighbors
  • 28. Fair, Caring, Neighbors
  • 29. Therefore, “It’s  OK  for  you  to  spoil  yourself,  with  me”
  • 30.
  • 31. LESSONS FROM THE MERMAID How to sell a $ 10 cup o’ Joe* A slide presentation by EDUARDO CELIS ROJO ed@dopetastic.com WWW.DOPETASTIC.COM *or whatever crazy price your local café is asking for… Copyright © 2010 Eduardo Celis Rojo Logos and images used for illustration purposes only. All trademarks, graphics, and other material remain the property of their respective owners. The author claims no relationship with Starbucks corporation.