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The art of
Photo by Seth Anderson [link]
self-coaching
Ed Batista
CLASS 1: BEGINNINGS
Fall 2019
Attendance
Photo by dcjohn [link]
Attendance
It matters a lot
Pairs & small groups every class
Your presence affects other students
Unexcused absence = Drop one full grade
More than one unexcused absence = a grade of U
Class #
Photo by Judy van der Velden [link]
Beginnings
Photo by J Brooks [link]
Intro 25 mins
An exercise 25 mins
Coaching tools 10 mins
Partnerships 40 mins
Logistics 5 mins
Today’s agenda
Photo by Theresa Thompson [link]
Photo by U.S. Army [link]
I will…
Give you my best
Welcome input
End on time
What else would be helpful for you?
Working
agreements
Working
agreements
I ask you to…
Photo by Luz Adriana Villa [link]
Working
agreements
I ask you to…
Start on time
Working
I ask you to…
Challenge yourself
agreements
Photo by Daniel Oines [link]
Working
I ask you to…
Minimize
distractions
agreements
Photo by Robert S. Donovan [link]
Working
I ask you to…
Respect
confidentiality
agreements
Photo by Vox Efx [link]
Working
I ask you to…
Start on time
Challenge yourself
Minimize distractions
Respect confidentiality
Can we all commit to this?
agreements
If you can’t hear
me…
Photo by mbpogue [link]
Why coaching
Started as a client
Changed my view of leadership
Impact on hundreds of students & clients
matters to me…
Why self-coaching
<1%
6 to 18 months
Help people help themselves
does, too
So what is
Guiding our own growth & development
Particularly during times of transition
Professional & personal domains
self-coaching?
Conceptual
frameworks
Photo by Lee Nachtigal [link]
Conceptual
Positive psychology
Neuroscience
Philosophy
However…
frameworks
No algorithms
Algorithm =
Unambiguous specifications to accomplish a task
Only heuristics
No algorithms
Heuristic =
Practical, imperfect approach to problem-solving
Only heuristics
No algorithms
The ART of self-coaching
The answer to most questions…
Only heuristics
It depends
Photo by Sutha Kamal [link]
Self-coaching is
Photo by Heinrich Böll-Stiftung [link]
SOCIAL
Self-coaching is
You’ll reflect outside of class
Class will be highly interactive
Pairs & small groups every class
SOCIAL
Photo by Donnie Ray James [link]
Awkward?
Photo by Stephen Haas [link]
A nudge,
not a shove
Joyful learning
Photo by Harry [link]
Joyful learning
Yerkes-Dodson Law (Harvard, 1908)
Stress  performance up to a point
Some stress increases learning
Too much diminishes learning
Joyful learning
Stress
Learning
Joyful learning
Hans Selye, Université de Montréal
Eustress & distress
Joyful learning
Stress
Learning
Eustress Distress
Joyful learning
Stress
Learning
Eustress Distress
Learn to avoid the tipping point
Coaching tools
Photo by zzpza [link]
Coaching tools
Ask, Listen, Empathize
Coaching tools
Ask
Edgar Schein, MIT
Help doesn’t always help
What’s a better way to offer support?
Modes of inquiry
Photo by Garry Knight [link]
Modes of inquiry
1. Humble inquiry
Open-ended
Avoid presumptive questions
Adapted from Edgar Schein [link]
Modes of inquiry
1. Humble inquiry
2. Diagnostic inquiry
Focus & redirect
Feelings, motives, actions
Adapted from Edgar Schein [link]
Modes of inquiry
1. Humble inquiry
2. Diagnostic inquiry
3. Confrontational inquiry
Challenge their narrative
Introduce new ideas & hypotheses
Adapted from Edgar Schein [link]
Modes of inquiry
1. Humble inquiry
2. Diagnostic inquiry
3. Confrontational inquiry
We tend to move too quickly
Critical to check our assumptions
Adapted from Edgar Schein [link]
Ask better
Photo by Alexander Drachman [link]
questions
Ask better
Get beyond Yes or No
What…? & How…? > Why…?
More reflection, less defensiveness
questions
Ask better
Avoid leading questions
Advocacy ≠ Coaching
questions
Ask better
A tip…
Ask one question & stop
questions
Coaching tools
Ask, Listen
Listening skills
Photo by Ed Yourdon [link]
Listening skills
Hearing ≠ Listening
How they feel > What you hear
Listening skills
Focused attention > Time
Cultivate presence
Eye contact & body language
Eliminate distractions
No multi-tasking
Coaching tools
Ask, Listen, Empathize
Brené Brown, University of Houston
Empathy &
shame
Photo by Brandon Grasley [link]
Empathy &
Shame = I’m flawed & unworthy
Empathy = The antidote to shame
shame
Empathy &
Shame  Creates distance
Empathy  Creates closeness
shame
Empathy &
Seeking help typically triggers shame
(or embarrassment or vulnerability)
shame
Empathy &
But typical helping responses block empathy
1. “Look on the bright side”
2. “My problem’s worse!”
3. “Here’s some advice”
shame
Empathy &
Instead…
1. Avoid judgments
2. Sense & validate emotions
3. Convey understanding (≠ Agreement)
shame
For more tools…
Photo by zzpza [link]
For more tools…
Today’s optional readings
Course archive on my site (link on Canvas)
Photo by Glyn Lowe [link]
Course logistics
Everything is on Canvas
Syllabus = Home page & PDF
All readings are PDFs or websites
Bulk download all course files (Canvas Tips)
Canvas issues? Contact Paul Mattish
Course logistics
Any other issues? Contact me
Grading
Photo by O C Always [link]
Grading
Attendance
Weekly assignments
Pass/fail with permission
Written work
Photo by Anonymous Collective [link]
Written work
9 weekly assignments (700 word limit)
Assignments are late after Tues 9pm
Not accepted after Wed 5pm
Written work
The content is up to you*
*Look ahead to the upcoming class
Responses to course materials & experiences
No specific questions, prompts, requirements
Written work
4 grading criteria
Timely Submission
Depth of Personal Learning
Conceptual Rigor
Overall Quality
How to get an LP
Photo by Michael Knapek [link]
How to get an LP
1 unexcused absence OR
2 unsubmitted assignments OR
3 late assignments (after Tues 9pm)
1:1 Meetings
Photo by Richard Walker [link]
1:1 Meetings
Appointments: Link on Canvas
Optional (No impact on your grade)
Thursdays 10am-2pm
Up to 2 meetings
B206 or B308
For next time…
Photo by Earls37a [link]
Change
Photo by ezioman [link]
Change
Weekly assignment due Tuesday 9pm
Content is up to you but look ahead
All readings are on Canvas
Pads & Sharpies, please
If you drop, email me

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