21. Where Eduserv helps
Legacy Model: Digital / Cloud Model:
• Complex IT
• Limited Digital
• Point applications
• Complex Processes
• Digital Service
• Streamlined Processes
• Cloud Services
• IaaS / SaaS
Discovery Design Initial Migrations Additional Migrations
Business Change
IT and Service Change
Digital Transformation
Security & Compliance
22. How Eduserv helps
Local Government Change
Culture
Business change
IT transformation
Digital transformation
Cloud strategy
Business case support
Application architecture
review
Organisational change
Cloud adoption
assessment
Digital roadmap
Security
Business continuity
Enterprise architecture
Information
management
Experience optimisation
Community engagement
Business process
optimisation
Data solutions
Assured hybrid cloud
(CCI / AWS / Azure /
Colocation)
Cloud migration
Digital development
Business process
automation
Infrastructure
management
Application
management
Security management
Database management
Digital health-check
Security health-check
Monitoring
Performance testing
Architectural review
Accessibility review
Resilience review
Structure Processes Digital
Strategy
Delivery &
Support
Continual
Improveme
nt
Planning
24. Hybrid Cloud Services
Managed
Services
(Service Desk, NOC & SOC)
Professional Services
(Cloud Strategy, Cloud Design, Cloud Migration)
Infrastructure as a Service
(i.e. multiple hybrid cloud models)
On-premise Physical
Infrastructure
Eduserv
Infrastructure
Services
Secure Cloud
Co-location
Platform as a Service
(e.g. Exchange, SharePoint, Lync, Sitecore, open source equivalents)
Software as a Service
(e.g. see below plus other productivity, enterprise and LoB applications)
Cloud
Connectors
Third-party Public
Clouds
Cloud
Connectors
ManagedMiddleware/Platform
ManagedInfrastructure
ManagedApplication
Networks
(Internet, Leased Lines, PSN, GSi, Janet, N3)
25. Security Services
NSOC
• 24x7 Monitoring - Triage, Alerting, Reporting
• Security cleared specially trained staff
• Hybrid IT Ready
• Native support for 3rd party cloud’s.
AWS, Box.com, Azure etc.
Hugely flexible deployment models,
scaled for big-data and low start up costs
Real-time event correlation that picks up
behaviors and characteristics not just
events
Robust & rich reporting
• GPG-13, PCI, PSN
• Entirely customizable and
• Enhanced reporting with Tableau
Log Retention and Archiving
• Flexible storage options and retention periods
• Simple volume based price model
Assurance
• PGA accredited
• Exclusively UK based, CESG certified Secure
Facilities
• ISO 27001
• Focused on the Public Sector for 20+ Years
27. Digital Professional Services
Planning & Discovery
• Digital Transformation
Strategy Consultancy
• Digital Transformation
Education
• Digital Health Check
28. Digital Professional Services
Planning & Discovery
• Roadmap Sessions
• Business Case Support
• Application Architecture Review
• Organisational Change Consultancy
36. Building Communities
Social Support
• Enhanced Self Service
• Social Support
• Customer insights
• Customer groups / ideas
Social Connections
• Analytics & behaviour
• Feedback on services
• Drive improvements
• Collaboration
• Prevention