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Hiring in an age of social
How do we target the networked prospect?
Path to Hire
Steps of a candidate attraction funnel


       Catch                      Connect                       Close                  Continue




Do they know me? Are they   Am I considered superior in      Have they been        How bonded are they. Are
     familiar with me?          their consideration       interviewed? Are they    they considering to leave?
                                      options?            considering our offer?




                                                                                                                2
Designing Return On Social
Social media functions as a barometer of prospect opinion.




                                                             3
Keep an ear on the cloud
Your employee sentiment can affect who will join you next




                                                            4
Try this: ThoughtBuzz
One of the best deep mining social listening tools in
Singapore




                                                        5
Best for this: ThoughtBuzz
One of the best deep mining social listening tools in
Singapore




                                                        6
Who is your prospect?
And could he possibly be the right fit?
                                          7
Malaysia & Singapore
Heavy, sophisticated social usage across platforms.
                                   MY
                                   ‣  Most connected Twitter users in the
                                      world, with an average of 233 followers
                                      each.
                                   ‣  Highest video viewership in ASEAN.


                                   SG
                                   ‣  81% Facebook penetration.
                                   ‣  More than half of Facebook users are
                                      aged 35 and up.
                                   ‣  Culture of social influence.
                                        ‣  73% of online shoppers read
                                           online reviews prior to purchase;
                                        ‣  44% of Twitter users are more
                                           likely to share negative
                                           experiences over positive ones.
                                                                                8
Thailand
Facebook stronghold after Hi5 was knocked out.

                                      ‣  Most connected Facebook
                                         users in ASEAN with an
                                         average of 178.6 friends.

                                      ‣  Spend at least 7.1 hours a
                                         week on social.

                                      ‣  60% access Twitter on
                                         mobile phones

                                      ‣  41.2% consider opinions
                                         expressed on social media
                                         in purchase consideration




                                                                      9
Thailand
80.3% of Internet audience have a Facebook account. 59%
are based in Bangkok.


                                                  Others
                                                  Bangkok

                                          41
                        80.3




                               19.7



Source: Socialbakers
                                       10
Four Faces of the Millennials
              Change advocate                                         Intangibles wants




   They have a greater goal that lies beyond the         Besides a salary, they have a laundry list of demands
   monetary. They need to be given the sense of            that, if met, almost cements their tenure in your
                 empowerment.                                                  company.



         Technologically affluent                                   Recognition gatherer




As digital natives, they are very comfortable with new      Raised in active parent households, they crave
 technology and are annoyed with old tech that only       constant feedback and acknowledgements of their
   serves to encumber their freedom and speed.                         work and achievements.

                                                                                                                 11
Try this: Identifi
A quick and accurate profiler to access team fit




                                                   12
Try this: Identifi
A quick and accurate profilier to access team fit




                                                    13
Social Benefits
Addressing intangible needs
                              14
Millennials + Intangible
Understanding their unique needs in terms of rewards is a
huge draw factor
                Tangible                      Intangible




• Breeds entitlement mentality   • Enhances employee longevity

• Short term motivator           • Increases employee engagement level

• Cost multiplier                • Low cost


                                                                         15
Try this: Pyrks
Outsource your employee benefits and let them
make their own choice




                                                16
Try this: Pyrks
Outsource your employee benefits and let them
make their own choice




                                                17
Social Prospecting
Can social tools really help in finding your next
employee?
                                                    18
Pick where your prospect resides
Recruitment does not end at Linkedin. Social allows for
serendipitious hires




                                                          19
20%
                                                            of Linkedin profiles are
                                                            inflated




Source: Informal survey of recruiters based in Singapore
                              20
Pros of social search

          1
                                          “Another reason I like to employ social media is to create
                                          the viral effect to let people know kind of roles we are
                                          recruiting for, this way it would reach out to passive talents
                                          to form a mindshare when they are ready to move.”




          2
                                          “I find for IT positions it is most useful. Most IT professionals
                                          have comprehensive profiles on Linkedin. If I am searching
                                          for candidates with Java, or Redhat experience it is quite
                                          easy to find. For more general positions it is more difficult.”




          3                              “Linkedin as a “trust-based-network” definitely has
                                         advantages over a traditional resume in terms of validity.”

                                          “I can create a short-list of 10 names/people to target from


          4
                                          all four of our main competitors in 1 hour. Before social
                                          media, it’s days, or weeks to do the same, if it’s a specialist
                                          niche area where you don’t have an existing network.”
Source: Informal survey of recruiters based in Singapore; quotes may have been edited for length and grammar
   21
Cons of social search
                                          “People will just put the good stuff on their Linkedin. And



          1
                                          recommendations are like trading high-fives. So unless one
                                          is naive enough to believe everyone is a true angel on
                                          Linkedin, a more thorough check need to be done than just
                                          the profile.”



          2
                                          “There is still shyness around stating all your job tasks and
                                          responsibilities. Most people are linked with their
                                          colleagues, so do not inflate their profile too much. This lack
                                          of information often makes the right people hard to find.”




          3
                                         “The most common inflation are dates and tenure of
                                         employment. I’d be willing to bet that people think a month
                                         here or there won’t be noticed. The second is probably job
                                         title followed by job content and academic achievements.”




          4
                                           “I am now so visible I receive hundreds of unsolicited
                                          contacts every week from “networkers” looking for a job/
                                          free advice/for me to buy something.”

Source: Informal survey of recruiters based in Singapore; quotes may have been edited for length and grammar
   22
Deepening your understanding
Each social media platform can be used by a savvy recruiter
in different ways

        Linkedin      Learn about the prospect’s experience



                      Engage with the prospect and understand how
         Twitter      they build rapport



        Facebook      How does the prospect present himself?




        Pinterest     What are the prospect’s passions?
                                                                    23
Try this: DIY Talent hub
Tap on social crowdsourcing and turn your friends
into your headhunters




                                                    24
Has your search on social
started yet?


                            25
Appendix




           26
Contacts



                            Edvarcl Heng
                    edvarcl@edvarcl.com
           http://edvar.cl/edvarclinkedin




                                            27
Contacts
Thoughtbuzz
Anshul Jain
anshul.jain@thoughtbuzz.net
http://thoughtbuzz.net

Identifi
Usman Sheikh
usman@identifi.com
http://identifi.com/

Pyrks
Nicholas Gan
hello@pyrks.com
http://beta.pyrks.com/

                              28

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Targeting the Networked Prospect

  • 1. Hiring in an age of social How do we target the networked prospect?
  • 2. Path to Hire Steps of a candidate attraction funnel Catch Connect Close Continue Do they know me? Are they Am I considered superior in Have they been How bonded are they. Are familiar with me? their consideration interviewed? Are they they considering to leave? options? considering our offer? 2
  • 3. Designing Return On Social Social media functions as a barometer of prospect opinion. 3
  • 4. Keep an ear on the cloud Your employee sentiment can affect who will join you next 4
  • 5. Try this: ThoughtBuzz One of the best deep mining social listening tools in Singapore 5
  • 6. Best for this: ThoughtBuzz One of the best deep mining social listening tools in Singapore 6
  • 7. Who is your prospect? And could he possibly be the right fit? 7
  • 8. Malaysia & Singapore Heavy, sophisticated social usage across platforms. MY ‣  Most connected Twitter users in the world, with an average of 233 followers each. ‣  Highest video viewership in ASEAN. SG ‣  81% Facebook penetration. ‣  More than half of Facebook users are aged 35 and up. ‣  Culture of social influence. ‣  73% of online shoppers read online reviews prior to purchase; ‣  44% of Twitter users are more likely to share negative experiences over positive ones. 8
  • 9. Thailand Facebook stronghold after Hi5 was knocked out. ‣  Most connected Facebook users in ASEAN with an average of 178.6 friends. ‣  Spend at least 7.1 hours a week on social. ‣  60% access Twitter on mobile phones ‣  41.2% consider opinions expressed on social media in purchase consideration 9
  • 10. Thailand 80.3% of Internet audience have a Facebook account. 59% are based in Bangkok. Others Bangkok 41 80.3 19.7 Source: Socialbakers 10
  • 11. Four Faces of the Millennials Change advocate Intangibles wants They have a greater goal that lies beyond the Besides a salary, they have a laundry list of demands monetary. They need to be given the sense of that, if met, almost cements their tenure in your empowerment. company. Technologically affluent Recognition gatherer As digital natives, they are very comfortable with new Raised in active parent households, they crave technology and are annoyed with old tech that only constant feedback and acknowledgements of their serves to encumber their freedom and speed. work and achievements. 11
  • 12. Try this: Identifi A quick and accurate profiler to access team fit 12
  • 13. Try this: Identifi A quick and accurate profilier to access team fit 13
  • 15. Millennials + Intangible Understanding their unique needs in terms of rewards is a huge draw factor Tangible Intangible • Breeds entitlement mentality • Enhances employee longevity • Short term motivator • Increases employee engagement level • Cost multiplier • Low cost 15
  • 16. Try this: Pyrks Outsource your employee benefits and let them make their own choice 16
  • 17. Try this: Pyrks Outsource your employee benefits and let them make their own choice 17
  • 18. Social Prospecting Can social tools really help in finding your next employee? 18
  • 19. Pick where your prospect resides Recruitment does not end at Linkedin. Social allows for serendipitious hires 19
  • 20. 20% of Linkedin profiles are inflated Source: Informal survey of recruiters based in Singapore 20
  • 21. Pros of social search 1 “Another reason I like to employ social media is to create the viral effect to let people know kind of roles we are recruiting for, this way it would reach out to passive talents to form a mindshare when they are ready to move.” 2 “I find for IT positions it is most useful. Most IT professionals have comprehensive profiles on Linkedin. If I am searching for candidates with Java, or Redhat experience it is quite easy to find. For more general positions it is more difficult.” 3 “Linkedin as a “trust-based-network” definitely has advantages over a traditional resume in terms of validity.” “I can create a short-list of 10 names/people to target from 4 all four of our main competitors in 1 hour. Before social media, it’s days, or weeks to do the same, if it’s a specialist niche area where you don’t have an existing network.” Source: Informal survey of recruiters based in Singapore; quotes may have been edited for length and grammar 21
  • 22. Cons of social search “People will just put the good stuff on their Linkedin. And 1 recommendations are like trading high-fives. So unless one is naive enough to believe everyone is a true angel on Linkedin, a more thorough check need to be done than just the profile.” 2 “There is still shyness around stating all your job tasks and responsibilities. Most people are linked with their colleagues, so do not inflate their profile too much. This lack of information often makes the right people hard to find.” 3 “The most common inflation are dates and tenure of employment. I’d be willing to bet that people think a month here or there won’t be noticed. The second is probably job title followed by job content and academic achievements.” 4 “I am now so visible I receive hundreds of unsolicited contacts every week from “networkers” looking for a job/ free advice/for me to buy something.” Source: Informal survey of recruiters based in Singapore; quotes may have been edited for length and grammar 22
  • 23. Deepening your understanding Each social media platform can be used by a savvy recruiter in different ways Linkedin Learn about the prospect’s experience Engage with the prospect and understand how Twitter they build rapport Facebook How does the prospect present himself? Pinterest What are the prospect’s passions? 23
  • 24. Try this: DIY Talent hub Tap on social crowdsourcing and turn your friends into your headhunters 24
  • 25. Has your search on social started yet? 25
  • 26. Appendix 26
  • 27. Contacts Edvarcl Heng edvarcl@edvarcl.com http://edvar.cl/edvarclinkedin 27