Creating Successful Extranets on SharePoint
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This document discusses using SharePoint for extranets. It defines an extranet as a website that connects organizations to partners and customers securely. SharePoint is presented as an ideal extranet solution because it provides features like authentication, searchable content, collaboration and knowledge sharing, and targeted experiences. The document also covers considerations for setting up a SharePoint extranet such as user bases, authentication, user and site provisioning, content protection, and possible architectures.
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Creating Successful Extranets on SharePoint
- 1. www.edynamic.net Blending Creativity and Technology to Deliver Better Business Solutions New York . Toronto . Phoenix . Los Angeles . London. Dubai . New Delhi SharePoint for Extranets
- 2. 1 Agenda Extranet – What, Why, Who? Why SharePoint for Extranets? SharePoint Extranet Architecture Q&A
- 3. 22 Extranets – What, Why, Who?
- 4. 3 “What” is an Extranet? “Extranets are Websites that connect organizations to employees, partners, vendors, and customers—providing a secure, engaging and personalized interaction with people, information, applications and business processes”
- 5. 4 “Why” use an Extranet? Reduce supply chain inefficiencies Interact with your loyal customer base Extend customer self service strategies Share business resources with partners Manage Contractors and their hours Enable mobile capabilities Extend remote employee access Exchange large volumes of data using Electronic Data Interchange Share product catalogs exclusively with wholesalers or those "in the trade" Collaborate with other companies on joint development efforts Jointly develop and use training programs with other companies Provide or access services provided by one company to a group of other companies, such as an online banking application managed by one company on behalf of affiliated banks Share news of common interest exclusively with partner companies
- 6. 5 “Who” is the Audience for an Extranet? Organization A THE BEST PEOPLE, IDEAS SYSTEMS & INFORMATION Community INDIVIDUAL EXPERTS Organization B PARTNERS AND VENDORS Organization A REMOTE EMPLOYEES, AFFILIATES, BUSINESS UNITS Public CUSTOMERS Your Extranet Your Extranet
- 7. 6 Features of an Extranet Security Performance Collaboration Authentication Business Intelligence New Service Applications Email Integration Branding Employees LOB Connectivity Mobile Access Content Management Self Service Portals CommunitiesSearch Customer Experience
- 8. 7 Benefits of an Extranet Benefits of a well planned and executed Extranet Build Loyalty BRAND X X $ Enhanced Productivity Cost Reduction Business Growth Knowledge Management
- 9. 8 Challenges of an Extranet The reality of deploying and running an Extranet Authenticating external users Understanding audiences’ adoption Securing and retaining intellectual property Cost of maintaining a new system Information locked in legacy applications Complexity capturing exchanges
- 11. 10 SharePoint – An Ideal Extranet Solution Increase brand loyalty, lower customer care costs and increase competitive advantage via the SharePoint platform
- 12. 11 SharePoint Delivers Real Benefits
- 13. 12 Secured Content BUSINESS READY SECURITY Integrate and extend security across the enterprise Help protect everywhere access anywhere Simplify the security experience and manage compliance
- 15. 14 Ease of Use Familiar office experience Video streaming, rich media management In context editing Fluent UI (“Ribbon”)
- 16. 15 SharePoint Delivers Real Benefits
- 17. 16 Searchable Content Connecting partners and customers to resources & expertise Document Previews Document Thumbnails Content Navigators with exact counts
- 18. 17 Collaboration and Knowledge Sharing Shared document libraries with granular security Declare blog posts and wiki pages as records
- 21. 20 Improved Decision Making Detailed shared revenue partner KPIs Flexible graphic analysis
- 25. 24 Usage Scenarios How are my users going to use the Extranet? Scenario Benefit Implementation Basic Document Collaboration Simple and everyone needs it OOB Business Intelligence Provide insight to partners/customers Configuration/ Customization Customer/ Partner Self-service PO’s, Inventory, Pricing Customization
- 26. 25 User Bases What types of users will use the Extranet? User Base Location of Users Implementation Employees Active Directory OOB Contractors / Vendors Active Directory OOB Partners Partner Active Directory OOB – New Internal AD Configuration - ADFS Partners Not Active Directory Customization – ADFS/LDAP Customer Customer Active Directory OOB – New Internal AD Configuration - ADFS Customer Not Active Directory Customization – ADFS/LDAP
- 27. 26 Authentication How will my users be authenticated? Authentication Benefit Implementation Active Directory Existing Expertise Simple OOB Active Directory Federation Services Still AD Distribute User Mgt Customization LDAP/Custom/SQL Flexible Configuration
- 28. 27 User Provisioning How will external users get created? Type Benefit Implementation IT provision Simple and comfortable OOB Self Provision through Active Directory Front End Easy for Employees Configuration Self Provision through Sharepoint Easy for everyone Visibility Customization Need to also think about: Who owns the user Password resetting User validation User expiration User auditing
- 29. 28 Site Provisioning How will sites get created? Type Benefit Implementation IT provisioning Single and comfortable OOB Provision through workflow Controllable Configuration Self Provision through Sharepoint Easy for everyone Visibility Customization Need to also think about: Who owns the user Who grants access Site expiration Site auditing NDA information Records Management and/or compliance
- 30. 29 Content Protection How will content get protected? Type Benefit Implementation Site or item protection Easy to implement OOB Content Types More granular control Configuration Rights Management Highest Level Protection Customization Need to also think about: What kind of content is not allowed Data Loss Prevention – Forefront and partners
- 31. 30 Content Auditing How to log what users do? Need to also think about: Recovery of lost information Involve Records Mgt and/or compliance team Type Benefit Implementation Web/Sharepoint Auditing Built in logging and reports OOB IMP Auditing/Custom Reports Built in and more granular Configuration Rights Management More restrictive and granular Customization
- 32. 31 Content Expiring How to get rid of content? Need to also think about: Records Management Compliance Deleting or Archiving Type Benefit Implementation Site expiration Simple and built in OB Content Type/IMP More granular control Configuration Rights Management Expire even when not in Sharepoint Customization
- 33. 32 Possible Extranet Solutions using SharePoint Use Current SharePoint Resources Provision a new SharePoint Environment Hosted SharePoint Pros Simple Low Cost Familiarity Minimized Maintenance Unlimited customizations Unlimited data size restrictions Mass & flexible user base Reuse and extend the SharePoint features & customization Completely separate environment Greater Security Unlimited data size restrictions Mass & flexible user base Reuse and extend the SharePoint features & customization Identity Management Limited levels of service & support Completely separate environment. No h/w & s/w cost. Reduced IT Overhead Cons None None Fixed Feature set Creates an external dependency Someone else owns your data Identity Management Limited levels of service & support
Notes de l'éditeur
- SD: SharePoint search enables users to find the information they need across unstructured assets (blogs, wikis, presentations, documents) and structured assets (reports, spreadsheets, analytical systems). Empower users to discover the right people and expertise to make better informed and more agile business decisions with business partners and other internal departments right out of the box.
- SD: SharePoint 2010 provides a full set of tools that will allow your employees to quickly create any kind of extranet site from predefined templates inside a single infrastructure. This simplifies site management and publishing of information using one familiar system.
- SD: In this age of user generated content and increased participation, employees, partners, vendors, and customers are all active stakeholders of your product or service. Companies are looking for interactive channels that allow them to collaborate with each of these audiences. The more your organization can adapt, the more likely you are to profit from these changes. SharePoint can help.