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eDynamic, Monday, August 3, 2015
Internationalization
is
Complex
1
eDynamic, Monday, August 3, 2015
2
eDynamic, Monday, August 3, 2015
3
eDynamic, Monday, August 3, 2015
Agenda.
Content Challenges
UX Coolness
SEO Considerations
Legal Thingys
4
eDynamic, Monday, August 3, 2015
Let’s Define
Some Stuff.
1. Localization vs. Multi-lingual
2. Global Site vs. Regional Sites
5
eDynamic, Monday, August 3, 2015
“Approve
it? First tell
me what
language
this is.”
You:
1. Probably have lots of content
2. Might have localized content
3. Maaaayyybee don’t know
about all of it
4. It’s not our fault, we have
umpteen different systems.
6
eDynamic, Monday, August 3, 2015
Yes, We’re
Talking
Workflows.
1. Global content that needs
translating and regional
approval.
2. Regional content that
needs global approval.
3. Any content that needs
approval?
7
eDynamic, Monday, August 3, 2015
Some
Options.
1. Global and Regional
workflows should be
automated.
2. Develop a single, global
content calendar.
3. Why? Why are there so
many CMS’s and Email
marketing systems?
4. Employ a vendor like Clay
Tablet and Lion Bridge
5. Develop a Regional
Content Editor Position
8
eDynamic, Monday, August 3, 2015
9
eDynamic, Monday, August 3, 2015
UX Best
Practices
1. Geo Targeting
2. Maintain Design Consistency
3. Anticipate character lengths
and styles
4. Know when to use Regional vs.
Global approach
10
eDynamic, Monday, August 3, 2015
When to
regionalize vs.
multi-lingual
Do you have local
content?
Yes
No
Enough of it ?
Don’t bother
Yes
No
11
eDynamic, Monday, August 3, 2015
Scenario 1
12
eDynamic, Monday, August 3, 2015
Scenario 2
ENGLISH
13
eDynamic, Monday, August 3, 2015
SEO Best
Practices
1. Title Tags are in place and
using proper keywords
2. Meta Description is being
utilized
3. H1 Tags are being utilized
4. Image Alt tags are placed on
all images
5. Body content contains and
appropriate level of keywords,
while still using natural
language
URL structure Example Pros Cons
ccTLDs example.ie  Clear geotargeting
 Server location
irrelevant
 Easy separation of sites
 Expensive (and may have limited
availability)
 Requires more infrastructure
 Strict ccTLD requirements (sometimes)
Subdomains with
gTLDS
de.example.com  Easy to set up
 Can use Webmaster
Tools geotargeting
 Allows different server
locations
 Easy separation of sites
 Users might not recognize geotargeting
from the URL alone (is "de" the language
or country?)
Subdirectories
with gTLDs
example.com/de
/
 Easy to set up
 Can use Webmaster
Tools geotargeting
 Low maintenance (same
host)
 Users might not recognize geotargeting
from the URL alone
 Single server location
 Separation of sites harder
URL parameters site.com?loc=de  Not recommended.  URL-based segmentation difficult
 Users might not recognize geotargeting
from the URL alone
 Geotargeting in Webmaster Tools is not
possible
15
eDynamic, Monday, August 3, 2015
Legal Stuff
Cookies laws vary substantially
from Country to country.
16
eDynamic, Monday, August 3, 2015
Legal Stuff
1. We Are The Company That Cares About Your Privacy Specifically, while most
other companies are concerned with protecting your privacy, we care about
profiteering and violating it when expedient or useful.
2. You may think of using any of our programs or services as the privacy equivalent
of living in a webcam fitted glass house under the unblinking eye of Big Brother:
you have no privacy with us. If we can use any of your details to legally make a
profit, we probably will.
3. We will track and log everything we can about all the dirty (and clean) things you
do and like with cookies, GPS, secure connections and or whatever technology
exists today or becomes available at any time in the future.
4. By using any of our services, you grant us permission to surgically implant a
tracking microchip of our choosing in your body and sell all collected information
to the highest bidder . . . and to all other bidders. You also agree to regular
updates and reinstalls of said device entirely at our discretion for up to 50 years
after the end of your natural life.
17
eDynamic, Monday, August 3, 2015
Legal Stuff
5. If the opportunity arises to sell or otherwise use this or any information, data
or meta data about you or your world, we will jump at that opportunity like a
pitbull on a fresh steak
6. Please email us to tell us some of your secrets. We may, at our sole discretion
(or lack thereof), broadcast, reveal, sell, manipulate, or otherwise use these
secrets, or any information we collect to our benefit whenever, wherever, and
however we choose.
7. We are right now looking at you through your webcam. Do you always move
your lips like that when you read? We also recorded what you were doing last
week and are sending the video to (you know who). If the prior statements are
not true, it's because in addition to everything else, we reserve the right to lie
to you, and you agree to believe us and hold us harmless for any and all such
lies. Furthermore, if we are not recording everything you're doing through
your webcam, it's either because we haven't figured out how, you're just not
that interesting, or both.
8. We are serious about all of the above. So don't go trying to sue us later with
some nonsense like "I thought that was all satire." All your privacy are belong
to us. We mean it.
18
eDynamic, Monday, August 3, 2015
Legal Stuff
19
eDynamic, Monday, August 3, 2015
Our
Thought.
Adhere to the strictest version of
cookies policy of the country you
operate in.
Don’t try to customize your privacy
policy via geo-targeting.
20
eDynamic, Monday, August 3, 2015
Connect with us
1-877-339-6264
www.edynamic.net
contact@edynamic.net
twitter.com/edynamic
youtube.com/1999dynamic
facebook.com/edynamic.net

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Digital Internationalization Best Practices for Global Brands

  • 1. 0 eDynamic, Monday, August 3, 2015 Internationalization is Complex
  • 4. 3 eDynamic, Monday, August 3, 2015 Agenda. Content Challenges UX Coolness SEO Considerations Legal Thingys
  • 5. 4 eDynamic, Monday, August 3, 2015 Let’s Define Some Stuff. 1. Localization vs. Multi-lingual 2. Global Site vs. Regional Sites
  • 6. 5 eDynamic, Monday, August 3, 2015 “Approve it? First tell me what language this is.” You: 1. Probably have lots of content 2. Might have localized content 3. Maaaayyybee don’t know about all of it 4. It’s not our fault, we have umpteen different systems.
  • 7. 6 eDynamic, Monday, August 3, 2015 Yes, We’re Talking Workflows. 1. Global content that needs translating and regional approval. 2. Regional content that needs global approval. 3. Any content that needs approval?
  • 8. 7 eDynamic, Monday, August 3, 2015 Some Options. 1. Global and Regional workflows should be automated. 2. Develop a single, global content calendar. 3. Why? Why are there so many CMS’s and Email marketing systems? 4. Employ a vendor like Clay Tablet and Lion Bridge 5. Develop a Regional Content Editor Position
  • 10. 9 eDynamic, Monday, August 3, 2015 UX Best Practices 1. Geo Targeting 2. Maintain Design Consistency 3. Anticipate character lengths and styles 4. Know when to use Regional vs. Global approach
  • 11. 10 eDynamic, Monday, August 3, 2015 When to regionalize vs. multi-lingual Do you have local content? Yes No Enough of it ? Don’t bother Yes No
  • 12. 11 eDynamic, Monday, August 3, 2015 Scenario 1
  • 13. 12 eDynamic, Monday, August 3, 2015 Scenario 2 ENGLISH
  • 14. 13 eDynamic, Monday, August 3, 2015 SEO Best Practices 1. Title Tags are in place and using proper keywords 2. Meta Description is being utilized 3. H1 Tags are being utilized 4. Image Alt tags are placed on all images 5. Body content contains and appropriate level of keywords, while still using natural language
  • 15. URL structure Example Pros Cons ccTLDs example.ie  Clear geotargeting  Server location irrelevant  Easy separation of sites  Expensive (and may have limited availability)  Requires more infrastructure  Strict ccTLD requirements (sometimes) Subdomains with gTLDS de.example.com  Easy to set up  Can use Webmaster Tools geotargeting  Allows different server locations  Easy separation of sites  Users might not recognize geotargeting from the URL alone (is "de" the language or country?) Subdirectories with gTLDs example.com/de /  Easy to set up  Can use Webmaster Tools geotargeting  Low maintenance (same host)  Users might not recognize geotargeting from the URL alone  Single server location  Separation of sites harder URL parameters site.com?loc=de  Not recommended.  URL-based segmentation difficult  Users might not recognize geotargeting from the URL alone  Geotargeting in Webmaster Tools is not possible
  • 16. 15 eDynamic, Monday, August 3, 2015 Legal Stuff Cookies laws vary substantially from Country to country.
  • 17. 16 eDynamic, Monday, August 3, 2015 Legal Stuff 1. We Are The Company That Cares About Your Privacy Specifically, while most other companies are concerned with protecting your privacy, we care about profiteering and violating it when expedient or useful. 2. You may think of using any of our programs or services as the privacy equivalent of living in a webcam fitted glass house under the unblinking eye of Big Brother: you have no privacy with us. If we can use any of your details to legally make a profit, we probably will. 3. We will track and log everything we can about all the dirty (and clean) things you do and like with cookies, GPS, secure connections and or whatever technology exists today or becomes available at any time in the future. 4. By using any of our services, you grant us permission to surgically implant a tracking microchip of our choosing in your body and sell all collected information to the highest bidder . . . and to all other bidders. You also agree to regular updates and reinstalls of said device entirely at our discretion for up to 50 years after the end of your natural life.
  • 18. 17 eDynamic, Monday, August 3, 2015 Legal Stuff 5. If the opportunity arises to sell or otherwise use this or any information, data or meta data about you or your world, we will jump at that opportunity like a pitbull on a fresh steak 6. Please email us to tell us some of your secrets. We may, at our sole discretion (or lack thereof), broadcast, reveal, sell, manipulate, or otherwise use these secrets, or any information we collect to our benefit whenever, wherever, and however we choose. 7. We are right now looking at you through your webcam. Do you always move your lips like that when you read? We also recorded what you were doing last week and are sending the video to (you know who). If the prior statements are not true, it's because in addition to everything else, we reserve the right to lie to you, and you agree to believe us and hold us harmless for any and all such lies. Furthermore, if we are not recording everything you're doing through your webcam, it's either because we haven't figured out how, you're just not that interesting, or both. 8. We are serious about all of the above. So don't go trying to sue us later with some nonsense like "I thought that was all satire." All your privacy are belong to us. We mean it.
  • 19. 18 eDynamic, Monday, August 3, 2015 Legal Stuff
  • 20. 19 eDynamic, Monday, August 3, 2015 Our Thought. Adhere to the strictest version of cookies policy of the country you operate in. Don’t try to customize your privacy policy via geo-targeting.
  • 21. 20 eDynamic, Monday, August 3, 2015 Connect with us 1-877-339-6264 www.edynamic.net contact@edynamic.net twitter.com/edynamic youtube.com/1999dynamic facebook.com/edynamic.net